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Reviews

5/5 Excellent
889 reviews
"I liked the fact that I had a jacuzzi and also the normal shower."

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Bear Mountain Golf Club
    7 min drive
  • Popular Location
    Royal Roads University
    8 min drive
  • Popular Location
    Hatley Castle
    8 min drive
  • Airport
    Victoria, BC (YYJ-Victoria Intl.)
    29 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, Jetted Tub

    Room Amenities

    • Sleeps 3
    More details
  • Junior Suite, 2 Queen Beds

    Room Amenities

    • Sleeps 5
    More details
  • Suite, 2 Queen Beds, Balcony, Corner

    Room Amenities

    • Sleeps 5
    More details
  • Suite, 1 King Bed, Balcony, Corner

    Room Amenities

    • Sleeps 3
    More details
  • Executive Suite, 1 Bedroom, Jetted Tub

    Room Amenities

    • Sleeps 5
    More details

About this area

Victoria

In the suburbs and near theme parks, Four Points by Sheraton Victoria Gateway is in an area with good shopping. Travellers looking for local activities can try Victoria Harbour and Victoria Clipper Ferry Terminal, while those looking to experience a bit of culture can stop by Royal BC Museum. All Fun Recreation Park and WildPlay West Shore Victoria are also worth visiting.

Popular Location

What's nearby

  • Bear Mountain Golf Club - 7 min drive
  • Royal Roads University - 8 min drive
  • Hatley Castle - 8 min drive
  • Camosun College - Interurban Campus - 11 min drive
  • Victoria Fisherman's Wharf - 17 min drive

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 29 min drive

Restaurants

  • Where to eat
  • Metropolitan Grill & Bar – Restaurant with a bar offering American cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Patio – Garden-view restaurant with a bar offering American cuisine. Serves lunch and dinner daily.

About this property

Four Points by Sheraton Victoria Gateway

Suburban hotel with free area shuttle and restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free casino shuttle. Additionally, a 24-hour health club, a spa tub and a sauna are on-site. All 117 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences such as sitting areas and fridges. Guests will also find pillowtop, room service (during limited hours) and premium bedding.
Four Points by Sheraton Victoria Gateway offers 117 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer.
This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free nearby parking
Free local area shuttle up to 5 km
Free casino shuttle
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: CAD 10-20 per person
1 restaurant
2 bars/lounges
Room service available
Coffee/tea in a common area

Things to do

24-hour health club
Billiards/pool table
Indoor pool
Sauna
Hot tub
Steam room

Family friendly

Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Indoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
Korean

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space (54896 square feet)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

42-inch LED TV
TV channels
pay films

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 per person (approximately)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
4.2

Very Good

5 - Excellent
393
4 - Good
349
3 - Okay
93
2 - Mediocre
41
1 - Poor
13
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the fact that I had a jacuzzi and also the normal shower.

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Staff & service, amenities

room wasn,t ready at check in time and bar was closed,so nowhere to wait.

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The gym could use a little update or work on their machines. One was broken and had not been tended to in the 3 days I was there. The staff and the room were great! They need robes in the room though. Very clean! Very helpful and friendly staff. Made everything a breeze. The food at the med grill downstairs was over priced and not very good. Couldn’t even eat our meals, as it was very bland and not cooked very well. Would stay here again but not dine at the restaurant.

Stayed 1 night in Jan. 2020

4/5 Good

    It was nice to have a pool. Located near lots of shops.

    Stayed 1 night in Dec. 2019

    2/5

    • Disliked: Cleanliness, staff & service

    I like the decor in the entranceway. It’s very simple. But didn’t like the exposed water hose on b the sitting area. We had 1 check in person at the desk. Didn’t explain anything about the hotel amenities or selling features. I still don’t know about the pool or hot tub. We went to the bar and grill which was very quiet. Maybe needs a new renovation. We had to pay 1.25 per game of pool. The waiter had to shimme the pool table to release the white ball. Didn’t have a key to the table cause it’s a different company. Our waiter was awesome though.

    Stayed 1 night in Jan. 2020

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