This hotel was a major disappointment from the moment we walked through the entrance. Staff had a major attitude at check in. When we went to our room, it's not what was pictured at all on their photos. This place was a major dump. The room had nothing to do with the bathroom. Looks like they decided to renovate their bathrooms before the rooms. We reserved a family room with two king beds, when we walked in, the beds were double beds. When we asked about this we were told this was the "king size bed" in Italy. That this was the biggest bed in every hotel in Italy, which is a lie because we stayed at two other hotels that had king sized bed. False advertising. Their attitude was basically a "that's what you get" attitude. We had to call in the middle of the night to ask for the AC to be adjusted because we couldn't lower the temperature in the room. They told us they controlled the AC and they would lower it. We had to call again because we didn't notice any change and they told us that was because our window was open, when we checked, the window would not close and we asked them to send someone to fix it and they said there was no need, the air was turned on. What?
Parking is in the back, so you gotta walk around the whole hotel to get to your car, unless you realize that you can use their emergency exits. This hotel isn't worth the hassle and attitude you get from the staff or the old rooms that look dirty. If you can stay somewhere else, do it!