Business Suite, 2 Queen Beds, Non Smoking

Reviews of Travelodge by Wyndham Langley

2 out of 5
Travelodge by Wyndham Langley
21653 Fraser Hwy, Langley, BC

Reviews

6.8
Rating 10 - Excellent. 219 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 177 out of 1001 reviews" "
Rating 4 - Poor. 138 out of 1001 reviews" "
Rating 2 - Terrible. 135 out of 1001 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Michelle

Travelled with family, Travelled with partner
Disliked: Amenities
Took our towels without replacing them Noisy. Can hear footsteps Bed kept tipping over People doing pot outside our door
Stayed 3 nights in May 2024

4/10 Poor

Daryl, Salmon Arm

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A basic 60s style motel, with tired rooms and furnishings. The room was small by most standards, it did have a fridge, microwave and coffee pot. The room was clean. Staff were polite and friendly. The included continental breakfast though basic was appreciated. This is the lower mainland and affordable accommodation are hard to find. So from that aspect it’s a compromise we were willing to make.
Stayed 2 nights in May 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Thank you for the time your candid feedback.

2/10 Terrible

Nicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Sorry we did not meet your expectations on your recent stay with us.

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty grounds around site with garbage, old suitcase etc. Very narrow parking spots. Cheap minimalist furniture. Super, tiny bathroom, capable of supporting just one person at a time. Crazy high price. Too far from amenities. Price after hidden fees not that much different from much closer, high end properties. Never again!
Stayed 1 night in May 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Sorry we did not meet your expectations on your recent stay with us.

4/10 Poor

Matt

Disliked: Amenities
You get what you pay for. The room was tiny and awkwardly arranged…clearly not meant for two queen beds. The included breakfast was cold cereal or granola bars. There was more space allocated for empty utensil dispensers than there was as for food. Room and linens were clean though.
Stayed 2 nights in Apr 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Sorry we did not meet your expectations on your recent stay with us.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a total disaster. Never would recommend or stay again. $$$ should be returned.
Stayed 1 night in Apr 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Sorry we did not meet your expectations on your recent stay with us.

4/10 Poor

Burhan

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 24, 2024
Thank you Burhan for your time in leaving us your feedback.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and located in an area convenient to White Rock
Stayed 3 nights in Apr 2024
Response from Guest Services Travelodge Langley on Apr 24, 2024
Thank you Diane for your kind feedback - we appreciate your stay with us and your great review

6/10 Okay

Sukhpreet

Stayed 2 nights in Apr 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Thank you for your valued feedback.

10/10 Excellent

Sherrill

Stayed 1 night in Apr 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Thank you Sherrill for your kind review - we appreciate when our guests let us know they enjoyed their stay with us.

4/10 Poor

Gerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cheap hotel one step up from seedy hotel ,bathroom old cigarette burn marks all over sink bathtub bathroom in general was in poor shape door was damaged not repaired well . someone tossed their cookies outside the door on sidewalk in a couple places told front desk at 7am still there the next morning when i left gross smelly mess . told the desk guy again and he was only concerned i gave a good rating to him
Stayed 3 nights in Apr 2024
Response from Guest Services Travelodge Langley on Apr 24, 2024
Our apologies Gary that we were not able to meet your expectations on your recent stay with us.

4/10 Poor

Krys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Travelodge Langley on Apr 24, 2024
Thank you for your time Krys in leaving us your feedback.

2/10 Terrible

Raj, Nanaimo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly beddings
Stayed 2 nights in Mar 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Sorry we did not meet your expectations on your recent stay with us.

10/10 Excellent

Kristine

Stayed 2 nights in Mar 2024
Response from Guest Services Travelodge Langley on Apr 24, 2024
Thank you Kristine for your kind review - we appreciate your feedback and your stay with us. We look forward to hosting you again soon.

4/10 Poor

Jaskaran

Stayed 1 night in Mar 2024
Response from Guest Services Travelodge Langley on Apr 24, 2024
Thank you Jaskaran for your candid feedback. Our apologies we did not meet your expectations on your recent stay with us.

8/10 Good

Sandeep

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 28, 2024
Thank you Sandeep for your positive review - we appreciate your feedback!

10/10 Excellent

Mesbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Guest Services on Mar 23, 2024
Thank you Mesbah for your 5 out of 5 review! We really appreciate when our guests tell us we have exceeded their expectations. We hope to have the opportunity to host you again soon!

6/10 Okay

Pchez Desean Latoya

Liked: Staff & service
This property is not the Ritz but it did the trick for the few nights that I was a guest. The breakfast was not continental, it was coffee, tea, hot chocolate, 2 types of cornflakes, apples, rice crispy, mini muffins and nutri-go bars. Even though check out is 11am, the hotel allowed me to check out at 12pm due to an error in my departing flight times. Jeremy at the front desk was awesome in helping to direct me to the Willowbrook mall, where I can walk around and browse until it was time for my flight. It’s on a highway so the noise may bother you if you prefer peace and quiet.
Stayed 4 nights in Mar 2024
Response from Guest Services on Mar 23, 2024
Thank you for your time in leaving us your feedback and thank you for your kind words about Jeremy, a key member of our Front Desk Team. We appreciate your stay with us.

6/10 Okay

Antonia

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 23, 2024
Thank you Antonia for taking the time to leave us your positive feedback. We appreciated your stay with us!

2/10 Terrible

Stephen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel called me during a meeting to say they wanted to run my credit card prior to me coming. I told them that I had made arrangements to pay on arrival!!!! They were rude!! Place is NOT EXPEDIA STANDARDS
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 12, 2024
Sorry Stephen for any confusion on our pre-approval policy for same day arrival. We apologize for any inconvenience.

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 12, 2024
Sorry Chad we were not able to meet your expectations on your recent stay with us.

8/10 Good

Sarah

Stayed 2 nights in Mar 2024
Response from Guest Services Travelodge Langley on May 16, 2024
Thank you Sarah for your kind review - we appreciate your feedback and your stay with us.

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 12, 2024
Thank you Karen for your recent stay with us.

6/10 Okay

Tamara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Said breakfast included but it’s granola bars and coffee very misleading. Not worth it for the price paid.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 12, 2024
Sorry Tamara our continental breakfast did not meet your expectations on your recent stay with us

4/10 Poor

Jessie

Stayed 3 nights in Feb 2024
Response from Guest Services on Mar 23, 2024
Thank you Jessie for your time in leaving us your feedback.

2/10 Terrible

mark

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Exterior of building was immaculate. Only staff member I dealt with when checking in was polite and accomodating. Room was very dissapointing. Matress was worn out. Pillow was about the same, very lumpy. TV had obvious blown speakers and had to keep the volume so low, I could not hear the program properly. Lots of second floor noise, must be a wooden framed building. Ceiling was very obviously damaged and repaired. Two different shades of paìnt on it. Very yellow on one half. Must have allowed smoking in that room at some point in time. Vinyl wood flooring was worn out had several edges curling upwards.
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 12, 2024
Sorry Mark we were not able to meet your expectations on your recent stay with us.

8/10 Good

Keith

Stayed 1 night in Feb 2024
Response from Guest Services on Mar 23, 2024
Thank you Keith for your kind review - we really appreciated your stay with us and we hope to host you again soon!

2/10 Terrible

Shelley

Stayed 1 night in Dec 2023

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service
This was a nice stay for the price. The breakfast offerings were a bit lean, but it was clean, and the staff were polite and helpful.
Stayed 1 night in Dec 2023
Response from Rahim - GM on Dec 13, 2023
Thank you Jason for your kind words. We appreciate your stay with us.

4/10 Poor

Sarbraj

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Jeevesh - Operations on Dec 13, 2023
Thank you for your candid feedback.

8/10 Good

Grant

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rahim - GM on Dec 8, 2023
Thank you Grant for your positive review. We appreciate the time you took to leave us your feedback.

6/10 Okay

sylvia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Rahim - GM on Dec 8, 2023
Thank you Sylvia for your feedback - much appreciated.

8/10 Good

Yves

Stayed 1 night in Nov 2023

8/10 Good

Rita

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
I need to talk to someone with Expedia - with LAKEWOOD INN - I paid for 4day stay and I only stayed 1night - and I paid for 2 rooms they only gave me 1room now I am out $ 556 , because that was ALL LIES ABOUT THIER MOTEL -ABOUT HAVING ROOM SERVICE EVERYDAY- they didn’t , saying they MOTEL is CLEAN -NOT PLEASE HELP ME OUT OR PUT ME IN THE RIGHT PEOPLE TO TALK TOO ABOUT THIS MOTEL - EXPEDIA SHOULD NOT ALLOW THIS MOTEL ON THIRE WEBSITES- BECAUSE THEY JUST TAKE YOUR MONEY AND DON’T GIVE YOU BACK YOUR MONEY- 778 347 2329 - RITA - HELP
Stayed 1 night in Nov 2023
Response from Jeevesh - Operations on Dec 8, 2023
Sorry Rita this review is not for our property. I trust Expedia will be in contact with you about your review of the Lakewood Inn.

4/10 Poor

Kim

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Let’s start with the positives. The bed was really comfortable and it was quite clean. The building and units are quite old and mostly original with minor cheap upgrades. You definitely did not get the warm comfort feeling from this place. It gives more bates motel/prison cell vibes. The staff were polite and friendly and the coffee in the lobby was not bad. Unfortunately, when we got there quite late at night, the heat in our unit did not function at all, so it was cold. However, we felt it was too late to move rooms so we didn’t complain. Overall, it’s ok if you just need a little place to crash for the night, but definitely not somewhere I would choose to stay again.
Stayed 1 night in Nov 2023
Response from Ghalib - Operations Manager on Dec 8, 2023
Thank you Kim for your candid feedback. Our entire property is going to undergo an extensive renovation in early 2024. We hope that we will get another chance to host you post renvoation.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rahim - GM on Nov 14, 2023
Thank you Dawn for your wonderful review. We appreciate when our guests let us know we have exceeded their expectations.

6/10 Okay

Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Rahim - GM on Nov 10, 2023
Thank you Hyun for your feedback. We appreciate the time you took to leave us your feedback.

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2023
Response from Jeevesh - Operations on Nov 10, 2023
Thank you for your feedback - we appreciate the time you took in leaving us your review

6/10 Okay

Inger

Was there before The double bed room was nice Tv worked Wifi good for my two hr online meeting Missed having a desk and chair
Stayed 3 nights in Oct 2023
Response from Rahim - GM on Oct 31, 2023
Thank you Inger for your candid feedback. We appreciate your stay with us.

8/10 Good

Joe

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
close to Langley Hospital. were willing to have our small dog stay with us. would have liked a chair in our room. anti slip mat for tub/shower.
Stayed 1 night in Oct 2023
Response from Ghalib - Operations Manager on Oct 31, 2023
Thank you Joe for your positive review. We appreciate your stay with us.

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great room with a small couch; very satisfied by the value provided and the staff were very friendly
Stayed 2 nights in Oct 2023
Response from Ghalib - Operations Manager on Oct 23, 2023
Thank you Jim for your kind words. We appreciated your stay with us and hope to see you again next time you are in Langley

2/10 Terrible

Frank

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was mentioned as included but only coffee was offered at hotel..
Stayed 1 night in Oct 2023
Response from Ghalib - Operations Manager on Oct 31, 2023
Sorry Frank you were not able to take advantage of our complimentary continental breakfast. Our breakfast hours are 6:30am-9:30am daily.

2/10 Terrible

Greta

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room on upper floor bed was like hammock, no plug at wash basin. Bed was not made everyday, breakfast no good.
Stayed 3 nights in Oct 2023
Response from Guest Services on Oct 23, 2023
Sorry we did not meet your expectations on your recent stay with us.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Property is good and staff is great.
Stayed 3 nights in Oct 2023
Response from Rahim - GM on Oct 19, 2023
Thank you Scott for your kind words about our property and especially our staff. We appreciate your feedback and the time you took to provide it to us. We look forward to hosting you again soon!

2/10 Terrible

Nicolas

Stayed 1 night in Oct 2023
Response from Rahim - GM on Nov 10, 2023
Sorry we did not meet your expectations on your recent stay with us.

2/10 Terrible

Tricia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of my the worst rooms I’ve stayed in. I was looking for something inexpensive as I didn’t check in until after 10:00 PM so just needed a bed. For $125.00 this was unacceptable. Room was falling apart. Smelled musty. It was so hot I had to open the windows and turn off the heat totally. This was a $79.00 a night hotel. Nice staff though.
Stayed 1 night in Oct 2023
Response from Jeevesh - Operations on Oct 19, 2023
Sorry we did not meet your expectations on your recent stay with us.

2/10 Terrible

Luz

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
It was a terrible experience we don’t expect it happen like this first time we encounter this kind of situation
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 19, 2023
Sorry we did not meet your expectations on your recent stay with us.

8/10 Good

Janet, Toronto

Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 19, 2023
Thank you Janet for your positive review - we appreciate your feedback and look forward to hosting you again soon.

8/10 Good

Jose Caesar

Travelled with partner
Liked: Cleanliness, staff & service
Available late in the day
Stayed 1 night in Sep 2023
Response from Rahim - GM on Oct 13, 2023
Thank you Jose Ceasar for your kind review. Yes, our desk is open 24 hurs and thank you for your kind words to our staff.