Exterior

Reviews of Hampton Inn and Suites by Hilton, Downtown Vancouver

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1047 reviews" "
Rating 8 - Good. 233 out of 1047 reviews" "
Rating 6 - Okay. 66 out of 1047 reviews" "
Rating 4 - Poor. 27 out of 1047 reviews" "
Rating 2 - Terrible. 30 out of 1047 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bolormaa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in May 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this hotel again when visiting Vancouver
Stayed 1 night in May 2024

10/10 Excellent

kyung

Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jesse Rey, hickory

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to cruise ship
Stayed 1 night in May 2024

8/10 Good

Dacia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jenn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Came for a concert, rooms were clean and staff friendly. Would stay here again!
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and comfortable.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tara, Calgary

Stayed 1 night in Apr 2024

10/10 Excellent

Iris

Liked: Amenities
Across the street from BC Place and 6 minute walk to Rogers Arena. Easy walk too and from the Justin Timberlake concert I attended.
Stayed 1 night in Apr 2024

10/10 Excellent

Komal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Sohan, abbotsford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024

10/10 Excellent

GARY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
went down for a hockey game and it was an easy walk to the arena
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Seamless check-in and rooms are super clean!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
We came down for the Canuck game. Loved that it was so close to the arena. Was not expecting that. And the make your own waffles for the breakfast..... on point!!
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos D.

Stayed 1 night in Apr 2024

8/10 Good

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to pretty much anything you want.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the property overall condition
Stayed 1 night in Apr 2024

10/10 Excellent

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

jessica

Travelled with family
Out of the country no parking and nap assistance from staff. In empathetic didn’t care offered no compensation I had to circle the city to find parking for over 2 hours
Stayed 1 night in Apr 2024
Response from FDA on Apr 16, 2024
Dear Jessica, I see that you parked 1 vehicle already. It is standard policy to allow 1 car per room ONLY. We have very limited parking and it is first come first serve. We also have size and height restrictions, so we highly recommend for everyone to call hotel directly and find out IF their vehicle would actually fit here. We are unable to accomodate pick up trucks and anything above 6"0

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little hard to find because it is located in a place with many surrounding stores and a hotel right next door with its own underground car park. We were not advised in advance that the car park is located underground off a service alley behind the hotel. We were also surprised that the daily parking rate was $37 (Canadian), but we learned that every business or public lot in Vancouver charges very high car park rates. We have stayed in the Hampton Inn and Suites in Washington DC and elsewhere, so we know it operates under high standards.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lori, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel with a great breakfast. Quiet, clean and staff very helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

clayton

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. A visit to hot tub after getting many steps walking. Breakfast was good. Staff were professional and helpful!
Stayed 4 nights in Apr 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located downtown. Wnjoy a walk along False Creek or a 15 mi ute walk to Canada Place.
Stayed 7 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Krystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to stay.
Stayed 4 nights in Apr 2024

8/10 Good

Elaine

Travelled with family
D
Stayed 4 nights in Apr 2024

10/10 Excellent

JONATHAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and having a fridge, microwave, cutlery, etc within the room was great!
Stayed 3 nights in Apr 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Very professional and friendly. We would definitely stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We had great experiences in one night stay .
Stayed 1 night in Mar 2024

10/10 Excellent

manjit

Travelled with family
Overall it was pleasant experience and smiley staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value. The including breakfast is vast and good
Stayed 2 nights in Mar 2024

10/10 Excellent

Barney

Travelled with family
Thankful that I booked there because it was close to where I wanted to go great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra Lottie-Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of bc place!
Stayed 2 nights in Mar 2024

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FDA on Apr 2, 2024
Dear Sam, we understand that making same day reservation and failing to show up for your reservation and subsequently calling at 3am to cancel your booking that is non-cancellable, non-refundable will only result in your dissatisfaction. Perhaps making reservation when you are already at the hotel would be a better option since plans change all the time.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient downtown location. Zero issues from check in to checking out
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family! Great location though parking a full sized truck was a bit of a hassle. Would 10/10 stay there again for anything at the BC Place stadium.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and nice staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Taz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the bathroom is in the bedroom suite. My daughter disturbed us twice using it middle of the night. Otherwise great black out blinds and very quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marites

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Maghen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Julie

Stayed 3 nights in Mar 2024

8/10 Good

Calaigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

Jenny

Stayed 1 night in Mar 2024

8/10 Good

Meada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Chantel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay quiet clean and close to BC place and Roger’s arena
Stayed 3 nights in Mar 2024