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Reviews of Country Inn & Suites by Radisson, Valdosta, GA

3 out of 5
Country Inn & Suites by Radisson, Valdosta, GA
1308 N Saint Augustine Rd, Valdosta, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 528 reviews" "
Rating 8 - Good. 119 out of 528 reviews" "
Rating 6 - Okay. 35 out of 528 reviews" "
Rating 4 - Poor. 23 out of 528 reviews" "
Rating 2 - Terrible. 15 out of 528 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Physical aspects of the structure were relatively new and reveal attention to cleanliness and good maintenance policies.. Beds were extremely soft and for this reason I will never stay there again.
Stayed 1 night in May 2024
Response from General Manager on May 20, 2024
Robert -- We are happy to hear you appreciated our new, clean and well-maintained hotel, but I am sorry that your bed did not align with your preferences. If you return to the area, and if you will reconsider, we ask you to give us another chance to provide an impressive experience. Gratefully --- Cynthia Jenkins,

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on May 20, 2024
Erin -- Thanks so much for spending the night at our Valdosta Country Inn & Suites! Warm regards -- Cynthia Jenkins

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the fact that they didn't announce my room number as they checked me in.
Stayed 1 night in May 2024
Response from General Manager on May 19, 2024
P -- It was a pleasure to serve you while you were in Valdosta, and we are glad you enjoyed a safe evening at our Country Inn & Suites. Please come back soon! Hospitably -- Cynthia Jenkins

10/10 Excellent

Ramona M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable
Stayed 2 nights in May 2024
Response from General Manager on May 16, 2024
Ramona -- It's terrific that you enjoyed your stay at our Country Inn & Suites! Thank you for spending the night with us while you were in Valdosta, and we ask you to stop by again anytime. All the best -- Cynthia Jenkins

10/10 Excellent

P

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe at this property. My room had a working phone and did they did not announce my room number to the lobby when I was checking in.
Stayed 1 night in May 2024
Response from General Manager on May 11, 2024
Thank you for spending the night at our Country Inn & Suites! We are glad that you felt safe, and we ask you to come back every time you return to Valdosta. Best wishes -- Cynthia Jenkins

6/10 Okay

Lisa, Snellville

Travelled with partner
Disliked: Property conditions & facilities
Good: Close to college. Felt safe. Fast check in and friendly staff. Poor: Quite outdated and a grimy feel. We have stayed at other hotels in area at same price point, and they are far superior in fresh, clean feel.
Stayed 1 night in May 2024
Response from General Manager on May 10, 2024
Lisa -- Though we are glad that you enjoyed our safe location and our great team, I am sorry that your room did not have a fresh feeling to it. We just finished a complete renovation last year, and I will inspect your room to determine why those efforts were not completely reflected. Many thanks -- Cynthia Jenkins

6/10 Okay

William

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Night clerk was very rude. Toilet didn't flush right. Bed was uncomfortable. Very small TV.
Stayed 2 nights in May 2024
Response from General Manager on May 10, 2024
William -- It was nice hosting you, but I am sorry that we did not provide you with the warm welcome that we should have and for the problem you had with your toilet. We will address both of those shortcomings, and, if you come back, we'll do all we can to ensure you have a very comfortable night's rest. Gratefully -- Cynthia Jenkins

6/10 Okay

Petra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unfortunately had 2 cockroaches in our room so I didn’t sleep well freaking out😳
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Petra -- I am sorry that you didn't sleep well after you discovered a few unwelcomed additions in your room. We will engage our exterminator immediately, and we ask you to come back soon for a much more relaxing visit. With gratitude -- Cynthia Jenkins

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay for an overnight stay on our way to FL..Staff was friendly and parking was easy.
Stayed 1 night in Apr 2024
Response from General Manager on May 2, 2024
Timothy -- How wonderful it was to deliver a friendly and nice evening for you while you were in Valdosta! Thank you for staying with us, and we hope to see you again soon at our Country Inn & Suites. Our very best -- Cynthia Jenkins

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on May 2, 2024
Naomi -- It was a pleasure to serve you at our Country Inn & Suites in Valdosta! Many thanks -- Cynthia Jenkins

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to work
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 28, 2024
Melissa -- Thank you for staying at our Country Inn & Suites while you were working in Valdosta! It was a pleasure to serve you, and we ask you to stop by again anytime. Warm regards -- Cynthia Jenkins

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very friendly and helpful staff got us a pack and play for our son.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 27, 2024
Alex -- We were happy to get you a pack and play for your son, and we thank you for staying at our Country Inn & Suites of Valdosta. Please come back anytime for another very friendly visit! All the best -- Cynthia Jenkins

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The eggs didn't taste real, instant maybe? The bagels were okay and waffles were good. We did like the coffee. Disappointed when the TV was down all day Sunday? Another disappointment was no housekeeping for the whole duration of our stay. The water smelled sour more during the evening times too.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Victoria -- While it is nice that you enjoyed our waffles and coffee, I am sorry that you were not a fan of our fresh eggs. I will make sure they were prepared properly, and we will also address the smell you encountered with your water. Though we do not schedule housekeeping for guests who stay multiple nights, we're always willing to clean upon request. Please let us provide you with a better experience if you return to the area. With gratitude -- Cynthia Jenkins

10/10 Excellent

Linda

Staff was great. Breakfast was much better than other places
Stayed 1 night in Apr 2024
Response from General Manager on Apr 24, 2024
Linda -- It was a joy to serve you while you were in Valdosta! Thank you for staying at our Country Inn & Suites, and we ask you to come back for another hospitable evening and a tasty breakfast every time you head our direction. Warmly -- Cynthia Jenkins

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Rebecca -- Our team was happy to serve you while you were in Valdosta, and we thank you for sharing that you had a pleasant stay at our Country Inn & Suites! Many thanks -- Cynthia Jenkins

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property clean and safe area.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 21, 2024
Nancy -- We're so happy to know you enjoyed a nice, clean and safe evening at our Country Inn & Suites! Please stop by again every time you come to Valdosta, and thank you for staying with us. All the best -- Cynthia Jenkins

8/10 Good

phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. People friendly. Rooms comfortable.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Phillip -- Thank you for spending the night at our Valdosta Country Inn & Suites. Please come back soon for another friendly and comfortable experience! Heartfully -- Cynthia Jenkins

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds the staff was great and so was the breakfast
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Judith -- We are so glad to hear you enjoyed your very comfortable bed and great breakfast, and we thank you for letting our hospitable team be of service! Please spend another night at our Country Inn & Suites every time you come to Valdosta. Warm regards -- Cynthia Jenkins

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Craig -- We're delighted that you had a 5/5 night at our Country Inn & Suites in Valdosta. Please come back again! Heartfully -- Cynthia Jenkins

8/10 Good

Teresa

Stayed 1 night in Apr 2024
Response from General Manager on Apr 28, 2024
Teresa -- It's terrific that you decided to stay at our Country Inn & Suites, and we thank you for letting us host you while you were in Valdosta! Many thanks -- Cynthia Jenkins

10/10 Excellent

Christner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Christner -- All our thanks or staying at our Valdosta Country Inn & Suites! Warmly -- Cynthia Jenkins

10/10 Excellent

RONALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris was outstanding.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 6, 2024
Ronald -- Thank you very much for staying at our Country Inn & Suites and for sharing your gratefulness for the service Chris provided! If your travels bring you back to Valdosta, please let us host you again. All the best -- Cynthia Jenkins

10/10 Excellent

Colleen

Stayed 1 night in Mar 2024
Response from General Manager on Apr 21, 2024
Colleen -- Thanks so much for choosing to stay at our Country Inn & Suites in Valdosta! Best regards -- Cynthia Jenkins

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access clean stay for road trip to florida.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 30, 2024
Lisa -- Thanks so much for spending the night with us while you were passing through Valdosta on your way to Florida! It is great that you appreciated our cleanliness and our location, and we ask you to stay with us again at our Country Inn & Suites. Safe travels -- Cynthia Jenkins

6/10 Okay

Deanna

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall was good. Breakfast was very limited and gone by 7:30. We stayed Wednesday night the 27th, Thursday and left Friday morning the 29th. I started itching on my shoulder and neck Thursday morning but thought it was from sun after I woke up this morning Friday morning I noticed bumps all on my shoulder an neck and stomach. I hope it is not bedbug bites. I have photos
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 30, 2024
Deanna -- While it is nice that you had a good overall time at our hotel, I am sorry for our breakfast shutting down early and for the bumps you noticed on your shoulder and neck. I will inspect your room to determine if there are any issues, as well as making sure our morning selections are always plentiful. With gratitude -- Cynthia Jenkins

8/10 Good

Jennifer

Travelled with family
Nice hotel and indoor pool. Very good staff and clean. Could be a bit better on sound proofing.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Jennifer -- It's nice that you enjoyed our great team and your clean room, as well as our indoor pool, and we thank you for spending the night tour Country Inn & Suites! Please let us host you again anytime you come to Valdosta. Best wishes -- Cynthia Jenkins

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Pamela -- It was a pleasure to host you at our Valdosta Country Inn & Suites, and we thank you for letting our team be of service! Warmly -- Cynthia Jenkins

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Susan -- Thanks so much for spending the night at our Country Inn & Suites in Valdosta! Best regards -- Cynthia Jenkins

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At this price point, everything was clean, no loud noises, convenient to highway and restaurants, area seemed safe and breakfast was good. I would stay here again.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Chris -- Thanks so much for spending a clean and convenient night with us while you were in Valdosta! We are glad our breakfast started your day well, and we are already looking forward to serving you again at our Country Inn & Suites. Hospitably -- Cynthia Jenkins

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean. Service was great
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Joy -- How wonderful it is that you enjoyed the great service and your very clean room at our Valdosta Country Inn & Suites! Please come back soon, and thank you for staying with us. All the best -- Cynthia Jenkins

8/10 Good

Quatarsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Mar 18, 2024
Quatarsha -- Thank you for giving us the opportunity to serve you at our Country Inn & Suites! Please come back again every time you return to Valdosta. Best regards -- Cynthia Jenkins

10/10 Excellent

felecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 15, 2024
Felecia -- All our thanks for staying at our Valdosta Country Inn & Suites! Warmly -- Cynthia Jenkins

10/10 Excellent

Gary

Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Gary -- All our thanks for staying at our Country Inn & Suites of Valdosta! Cordially -- Cynthia Jenkins

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Yvonne -- We're so glad you stayed at our Country Inn & Suites in Valdosta, and we invite you to stop by again anytime! Kind regards -- Cynthia Jenkins

6/10 Okay

Henderica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There was an issue with the cleanliness of the unit initially assigned to me but the front desk clerk remedied the issue to my satisfaction. The hotel has been updated which is a plus but it needs to work on ensuring fresh linens and towels are placed in the rooms.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Henderica -- It is great to hear our front desk team was able to remedy the cleanliness shortcomings you noted, but I am sorry that your room was not perfectly prepared upon your arrival. We will determine what occurred so we can improve, and I hope you will come back soon for an even better visit. With gratitude -- Cynthia Jenkins

8/10 Good

Bo

Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Bo -- The team at our Country Inn & Suites thanks you for stopping by, and we ask you to let us serve you again every time you come to Valdosta! Hospitably -- Cynthia Jenkins

4/10 Poor

Yinie, Buford

Disliked: Cleanliness, property conditions & facilities
The pillows and linens had weird smell and
Stayed 1 night in Feb 2024
Response from General Manager on Mar 8, 2024
Yinie -- We were happy to host you, but I am sorry for the smell you noted with your pillows and linens. I will make sure there was nothing amiss in our laundry efforts, and we ask you to let us do better for you if your future travels lead you back to the area. Many thanks -- Cynthia Jenkins

2/10 Terrible

Kiersten

Disliked: Staff & service, property conditions & facilities
We checked in all was fine ce back from supper and elevator not working!!y husband uses a cane and no help with luggage either getting to room or checking out next morning
Stayed 1 night in Feb 2024
Response from General Manager on Mar 7, 2024
Kiersten -- My deepest apologies for our elevator having issues during your visit and for our team not doing more to assist you. Both of those shortcomings are being addressed, and I hope you will give us another chance to provide you with a great experience. With gratitude -- Cynthia Jenkins

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 4, 2024
Darren -- Thanks so much for spending a 5/5 evening at our Country Inn & Suites in Valdosta! Best wishes -- Cynthia Jenkins

10/10 Excellent

Steve

Stayed 1 night in Feb 2024
Response from General Manager on Mar 21, 2024
Steve -- It was a pleasure to serve you at our Country Inn & Suites in Valdosta! Cordially -- Cynthia Jenkins

8/10 Good

Karen

Travelled with pets, Travelled with partner
Liked: Staff & service
Room could use updating. A pair of socks was in the corner (not ours). Bed was comfortable.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Karen -- Although it is nice that you enjoyed your comfortable bed, I am sorry for the socks you found in the corner of your room. I will share your comments with our team to ensure we improve, and we thank you for staying with us. Kind regards -- Cynthia Jenkins

4/10 Poor

Antonio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet was functioning very poorly, the handle was broken. But worst of all were the mattresses in the room. They were old and broken, and the frame underneath was too small for them. Under those conditions is better to find some other hotel in Valdosta.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Antonio -- I apologize for the problems you had with your toilet and with your bed, and our team will resolve both of those issues as quickly as possible. Thank you for staying with us and for sharing your feedback. Sincerely -- Cynthia Jenkins

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
On the 5th floor and the elevator was out of order
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Suzanne -- Our deepest apologies for our elevator being out of order. We are working to get that issue resolved, and I hope you will let us serve you again. With gratitude -- Cynthia Jenkins

10/10 Excellent

ELEANOR, KINGSLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Eleanor -- It was great hosting you at our Valdosta Country Inn & Suites. Thank you for staying with us! Best regards -- Cynthia Jenkins

4/10 Poor

Melissa

Liked: Staff & service
Beds are super low and uncomfortable. Mine squeaked anytime I moved. The kicker was the elevator being out of order. After paying $225 for one night in glorious Valdosta ga jumping my stuff down two flights of stairs isn’t my idea of fun. It’s a steep price for what was received. Staff at checking was very nice. The room as clean but won’t be back. Too steep for a sore back and not having a working elevator. I had a handicap room for a reason so stairs weren’t something easy for me.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 24, 2024
Melissa -- While it is great that our nice team and your clean room were highlights of your visit, I apologize for your disappointment with your bed and our elevator. Both shortcomings will be addressed, and I hope you will reconsider and give us another try.Gratefully -- Cynthia Jenkins

10/10 Excellent

Theodore, Terre Haute

Liked: Cleanliness, staff & service, property conditions & facilities
Stay at this property 6 times and it won’t disappoint
Stayed 1 night in Feb 2024
Response from General Manager on Feb 24, 2024
Theodore -- Thank you for continuing to say at our Country Inn & Suites when your travels bring you to Valdosta! We always enjoy serving you, and we are already looking forward to your next visit. Warm regards -- Cynthia Jenkins

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite new and clean. Large room and mediocre breakfast.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 22, 2024
Paula -- It is great that you enjoyed a clean and quiet evening with us, but I am sorry that you were not impressed with our breakfast. I will review our offerings and preparations the morning of your departure to determine where we fell short, and we ask you to come back soon for an even better experience at our Country Inn & Suites. Cordially -- Cynthia Jenkins

2/10 Terrible

Sequoia

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Sequoia -- I am sorry that you did not have a great experience at our hotel, and we will work through every aspect of your visit to try to determine where we fell short. Thank you for staying with us. Sincerely -- Cynthia Jenkins

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 22, 2024
Jeffrey -- The team at our Country Inn & Suites was happy to serve you while you were in Valdosta, and we hope to host you again soon. Thank you for staying with us! Cynthia Jenkins

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Katie -- Thanks very much for staying at our Country Inn & Suites in Valdosta! Best wishes -- Cynthia Jenkins