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Very clean hotel. Great staff. Breakfast was okay.
Great location but the property is not quite the Palace it's name mighy imply. It's a nice building but condition wise is a bit tatty. The staff there deserve a mention - they were very helpful and accommodating even going as far as letting us store our cases there after checkout and offering the ...
Loved the lobby, great welcome. Rooms are a bit small as expected through London but are cozy! Close access to the Underground, close to pubs and breakfast cafes. Wonderful stay!
Nice, clean, good breakfast and pretty close from subway
The staff was very friendly and accommodating. They were very helpful when looking for tourist attractions and other important facts about the city. The only problem with the hotel was that it was relatively far from all the main attractions in London.
Friendly, professional staff, very clean and good to have an iron and board in the room. Excellent location close to lots of restaurants and easy to get to Chelsea,Kensington and the West End.
Very relaxing and helpful staff who went far and beyond to help me, I have trouble walking, they accommodated me with a ground floor room and also reserved me a car parking place as I explained I needed disabled parking. Very good.
All staff helpful, friendly and professional. Very accommodating to their customers. We were allowed to check-in at 10:00 am which is most unusual and wonderful after a cross Atlantic flight with little sleep!!
The staff were friendly and helpful! They were happy to keep our bags after check out in their cloakroom while we explored London. The room was spotless and perfect for a short get away.
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