Úrsulo Galván Vacation Packages

Nice location, some typical Mexican construction in the area

The hotel was great. Just what I wanted.

The staff was excellent. We always felt safe before and after the Sunday car burning downtown. No ocean view but we knew that. Traffic was very loud outside our window. Not all restaurants were open at the same time and schedule for opening was hit and miss. Room was always cleaned but towels were not changed all the time and face cloth not always provided.

Several return travelers we met here had one word to describe it: consistent. The resort is consistently high-quality, the staff are friendly, the food delicious, and the rooms clean. Our experience was the same. Our family of 4 stayed comfortably in 1 room and enjoyed watching for whales from our ocean-view room. When we'd go to breakfast, Felipe knew our kids wanted his special chocolate milk with cinnamon. He also served at the cevicheria, which we ate at every single lunch because the menu was so good and the view of the water was mesmerizing. We set up for the day in the sand under the palm trees and relaxed while staff attended to us. The beach in front of the hotel has soft sand, and the water was clear and a beautiful blue-green. The waves were perfect for bodysurfing! We did not use the spa or gym, but we did get the Club access, which we highly recommend for adults. It gave access to a private rooftop deck bar with top-notch drinks, another rooftop pool and bar with the only hot tubs on the property, and a Mediterranean restaurant. What drew us here in the first place was its design; they've refreshed rooms and added features that make the place look and feel special. It is a smaller resort than ones we've been to in other locations, with one large pool. It had a small playset for little kids, and we saw a kids' club room. The only thing I wished for was that my teens had a hangout spot to meet friends.

This was are second trip to the resort. We last stayed in January of 2023. The good very clean, food was amazing, nice staff, improvements being made to the resort including adding another tower. The bad no chairs available by the pools or beach after 9:45am, beach area very small, short staff which made wait times longer, being sold as a family resort personally feel that it is set up for couples. Based on cost to stay and how busy we will not be making a third trip back to the resort.