University of Pennsylvania Tours and Activities

Good place to stay close to everything

I arrived very late. At checked in, the customer service agent noticed my reservation was for the next day. He checked the room rate for that night, it was close to $1K and suggested for me to check online since I still have 10 minutes before midnights. I did managed to get a room at a similar rate to my other booking. I really appreciate this agent’s effort to assist me through this process and also allowed me to have the same room for the next block of reservation which started the following day. The hotel atmosphere is vital and warm. The room is spacious, upgraded and artfully designed. The room and bathroom is very clean and well maintained. I will definitely return to this hotel next time I am in the area/

First the good: staff were friendly, the room was large bed was comfortable hotel was pretty quiet. Now the bad bathroom floor was dirty, hallways and elevator and carpet were dirty. Fitness room was dirty machines were not cleaned I was there for two days and same can of soda was still sitting at machine no anti/bacterial gel anywhere also on Sunday no cinnamon rolls and no yogurt.