On the beach, fishing

Reviews of Hotel Tybee

2.5 out of 5
Hotel Tybee
1401 Strand Ave, Tybee Island, GA

Reviews

7.2

Good

Rating 10 - Excellent. 382 out of 1206 reviews" "
Rating 8 - Good. 304 out of 1206 reviews" "
Rating 6 - Okay. 259 out of 1206 reviews" "
Rating 4 - Poor. 137 out of 1206 reviews" "
Rating 2 - Terrible. 124 out of 1206 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. I loved being steps from the beach!
Stayed 2 nights in May 2024

8/10 Good

Lori

Clean but no maid service unless you asked to
Stayed 4 nights in May 2024
Response from Brett, General Manager on May 21, 2024
Thank you so much for sharing your experience at Hotel Tybee! I'm thrilled that you found our hotel to be clean. We strive to provide each guest with a relaxing and enjoyable stay, and it's always rewarding to know when we've succeeded. Until next time...safe travels.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
It was at the beach and within walking distance to everything.
Stayed 2 nights in May 2024
Response from Brett, General Manager on May 21, 2024
Thank you so much for your kind words and for choosing Hotel Tybee for your stay! I’m thrilled to hear that you enjoyed our prime location right by the beach and found everything you needed within walking distance. It's our goal to provide a convenient and memorable experience for our guests, and your feedback lets us know we’re on the right track. Until next time...safe travels.

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly and helpful..rooms are clean.comfortable
Stayed 2 nights in May 2024
Response from Brett on May 19, 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff to be friendly and helpful. It's also wonderful to know that you found your room clean and comfortable. Providing excellent service and a welcoming environment is our top priority, and your feedback reassures us that we're on the right track.We hope to welcome you back soon!

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great! The staff was very friendly. Th room was clean. Just enjoyed the mini vacation I had!
Stayed 1 night in May 2024
Response from Brett, General Manager on May 21, 2024
Thank you so much for your kind words! I'm delighted to hear that you had a great overall experience during your stay with us. Our team works hard to ensure every guest feels welcome and comfortable, so it's wonderful to know you found our staff friendly and your room clean. We're thrilled you enjoyed your mini vacation here at Hotel Tybee. We look forward to welcoming you back in the future. Until next time...safe travels.

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and the hotel room was very clean I will be back
Response from Brett, General Manager on May 21, 2024
Thank you so much for your kind words! I'm delighted to hear that you found our staff to be friendly and your room exceptionally clean. We strive to provide a welcoming and comfortable environment for all our guests, and it's wonderful to know that we succeeded during your stay. We look forward to welcoming you back on your next visit. Until next time...safe travels.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brett, General Manager on May 18, 2024
Thank you so much for the five-star rating! We're thrilled to see that you had a great experience at Hotel Tybee. Your positive feedback means the world to our entire team, and we're glad we could meet your expectations. Until next time...safe travels.

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is key and this place is awesome
Stayed 1 night in May 2024
Response from Brett, General Manager on May 17, 2024
Thank you so much for your wonderful review! I'm thrilled to hear that you had an awesome time at Hotel Tybee and appreciated our prime location. We strive to provide the best experience possible for our guests, and it's always rewarding to know we've succeeded. Your positive feedback about our location is especially appreciated, as we know how important it is for our guests to have convenient access to all the great attractions Tybee Island has to offer. Until next time...safe travels.

2/10 Terrible

sharen

Disliked: Cleanliness, property conditions & facilities
I really didn’t like that they had construction and no one had told us
Stayed 3 nights in May 2024
Response from Brett, General Manager on May 17, 2024
First, thank you for vacationing on Tybee Island and staying with us. I'm sorry that the improvements we are making to Hotel Tybee impacted you on any level. We are just one week away from completing a 1 million dollar elevator improvement project. Please know that this project was initially scheduled to be completed in February of this year. It experienced unexpected delays and we are THRILLED to be at the finish line. I really hope you will come back and give us another opportunity to serve you. Until then...safe travels.

10/10 Excellent

Correy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time visiting Tybee Island and it was amazing. Thank you to Hotel tybee staff also with the updates on events they where having for there guests.
Stayed 3 nights in May 2024
Response from Brett, General Manager on May 15, 2024
Thank you so much for taking the time to share your experience with us! I'm thrilled to hear that your first visit to Tybee Island was nothing short of amazing. It's always wonderful to know that our guests enjoyed their stay to the fullest. I'm glad to hear that you appreciated our efforts to keep you informed about the events happening during your stay. We believe that enhancing our guests' experiences with local happenings is an integral part of our hospitality here at Hotel Tybee. Your kind words mean a lot to all of us here, and we can't wait to welcome you back for another unforgettable visit. Until next time...safe travels.

6/10 Okay

Arielle, Hiram

Travelled with family
Liked: Staff & service, amenities
Island lost power. Didn’t know about few things like ice, sunrise yoga, bikes rental. Staff was friendly just hard to communicate with power out.
Stayed 1 night in May 2024
Response from Brett, General Manager on May 15, 2024
Thank you for staying with us and being patient regarding the power outage. An intoxicated driver struck and broke a utility pole. Georgia Power was left with no option but to turn the power off to the entire island from 10pm to 2:30am. It was done strictly to keep the linemen safe while they installed the new pole. I'm sorry that this impacted your stay on any level and hope to see you again real soon.

8/10 Good

Theepika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Place was good. Very closer to beach. The shower water flow was slower however after we informed them, they fixed the shower. When we get in the room, we noticed the hand-wash and body wash containers were empty. Noticed few ticks on the floor and bed.
Stayed 2 nights in May 2024
Response from Brett, General Manager on May 15, 2024
Thank you for taking the time to share your feedback with us. I'm glad to hear that you found our location convenient and enjoyed our proximity to the beach. I apologize for the inconvenience you experienced with the shower water flow and the empty hand-wash and body wash containers in your room. It's essential for us to ensure that all amenities are fully stocked and that our guests have a comfortable stay. I'm pleased to hear that our team was responsive to your concerns and promptly addressed the issues with the shower. We take guest feedback seriously, and we will use your comments to improve our service and ensure that similar issues do not occur in the future. Thank you again for bringing these matters to our attention. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

2/10 Terrible

jared

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever !! Pool was nasty! Microwave stopped working! Hair in shower ! Lights went out on property and fell walking into the door once lights went out . Also stuck on the elevator . Once asked for a refund for the traumatic experience that me and my family endured, I was told by the general manager that respectfully nothing can be done !!!! highly don’t recommend this place !!
Stayed 2 nights in May 2024
Response from Brett, General Manager on May 15, 2024
I want to extend my sincerest apologies for the disappointing experience you and your family had during your recent stay with us. It deeply concerns me to hear about the various issues you encountered, from the condition of the pool to the malfunctioning microwave, and the cleanliness concerns in your room. Additionally, I am truly sorry for the inconvenience caused by the power outage and the unfortunate incident with the elevator. Please know that this is not the standard of service we aim to provide at Hotel Tybee, and I understand the frustration and inconvenience these issues must have caused you and your family. I assure you that we take your feedback seriously, and we will be addressing these concerns with our team to ensure that similar incidents do not occur in the future.

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the pier and the beach. short walk to the shopping area plenty of places to walk to for food and drink
Stayed 2 nights in May 2024
Response from Brett, General Manager on May 15, 2024
Thank you for taking the time to share your experience at Hotel Tybee. I'm thrilled to hear that our prime location close to the pier and the beach added value to your stay. Being just a short walk away from the shopping area and surrounded by plenty of dining and drinking options is indeed one of the highlights of staying with us. We strive to provide our guests with not only comfortable accommodations but also convenient access to the best that Tybee Island has to offer. Your satisfaction is our top priority, and I'm delighted that we were able to meet your expectations. Your kind words serve as motivation for our team to continue delivering exceptional service to all our guests. We can't wait to welcome you back for another memorable stay at Hotel Tybee.

10/10 Excellent

Comellia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
On the beach
Stayed 2 nights in Apr 2024
Response from Brett, General Manager on May 8, 2024
Thank you so much for visiting Tybee Island and allowing us to host your stay. I'm thrilled you enjoyed your visit and hope to see you again real soon. Until next time...safe travels.

4/10 Poor

Janice

Disliked: Staff & service
Stayed 3 nights in May 2024
Response from Brett, General Manager on May 9, 2024
I'm extremely sorry we didn't meet or exceed your expectations. My team and I are committed to providing relaxing and memorable beach vacations for you and all our guests. We would love the opportunity to make up for your experience. Wishing you all the best.

8/10 Good

Ronnie

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from Brett on May 7, 2024
Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed your stay overall and that our services met your expectations.At the same time, we're always looking for ways to enhance our guests' experiences, and we appreciate your feedback on areas where we can improve. Your insights are invaluable to us as we strive to continually refine and elevate our services.We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional stay.

6/10 Okay

Vicki, Waycross

Travelled with group
Liked: Property conditions & facilities
The expedia listing shows that this hotel has a restaurant and a bar on site, which is why we chose this hotel. It does not have these things since covid the manager said. She also said that they have asked Expedia to update the listing multiple times.They have a little tiki bar by the pool that is open in the afternoons until about 8pm. Luckily, there was food, live music, and drinks at a bar named Nickies right down the street.
Stayed 1 night in Apr 2024
Response from Brett, General Manager on May 3, 2024
Super sorry for the confusion regarding our listing on Expedia. The image on Expedia is of our Grandview Event Center which opens for weddings and large gatherings. I'm going to modify our listing to prevent confusion for anyone else. Thank you for visiting Tybee Island and staying with us!

6/10 Okay

Angel, Chicago

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We never stayed in Tybee but visited every time we were in Savannah. WE will not be staying here again, too noisy and crowded. Hotel did not offer a continental breakfast. Staff was its saving grace. It needs repairs and updates in a bad way.
Stayed 2 nights in Apr 2024
Response from Brett, General Manager on May 1, 2024
Thank you for staying with us. I'm sorry we didn't meet or exceed your expectations. My team and I are making a lot of improvements to the hotel and thankfully they will be coming to a conclusion over the next week. We would love to have you come back and preferably for a stay Sunday through Thursday when it's much quieter on Tybee Island. I'm glad you enjoyed the service provided by my team members. They are a wonderful group of caring professionals. Wishing you all the best.

8/10 Good

Fredrick

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Brett, General Manager on May 1, 2024
Thank you for visiting Tybee Island and staying with us. We'd love to see you again. Until next time...safe travels.

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Brett, General Manager on Apr 29, 2024
We are so glad you enjoyed your stay and time vacationing on Tybee Island. We'll hope to see you again real soon. Until next time...safe travels.

10/10 Excellent

DND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean it was
Stayed 2 nights in Apr 2024
Response from Brett, General Manager on Apr 26, 2024
Thank you for staying with us and sharing your experience online. I'm so glad you enjoyed your stay. We'll hope to see you again in the near future. Until next time...safe travels.

2/10 Terrible

Amanda, Statham

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brett, General Manager on Apr 27, 2024
I'm sorry we didn't meet or exceed your expectations. Please know that we care about you and all our guests. We'd love an opportunity to make up for your experience and hope to see you again real soon.

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an oceanfront room with a balcony. We loved being able to see and hear the ocean from our room!
Stayed 3 nights in Apr 2024
Response from Brett, General Manager on Apr 26, 2024
We're thrilled to hear that you enjoyed your stay at Hotel Tybee! There's something truly magical about waking up to the sights and sounds of the ocean right outside your balcony. It's our pleasure to provide our guests with an unforgettable coastal experience. We hope to welcome you back again soon for another dose of oceanfront tranquility!

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival to our room we immediately noticed drywall dust and fragments all over various areas within our room and water in the bathroom floor. This was brought to the attention of the front desk staff and it was asked that someone clean the room while we were out for the evening seeing the island…..no one ever came nor was it cleaned once during our entire stay. Was forced to forfeit our last nights stay due to unsafe conditions within and around the hotel after waking up with our entire floor smelling like marijuana and other guests walking up and down the hallways with boom boxes. Was advised by the manager that it was a PUBLIC AREA and nothing could be done. Needless to say we will never return to this property if not the entire island.
Response from Brett, General Manager on Apr 26, 2024
Very sorry for falling short of your expectations. As you mentioned we are wrapping up to significant improvement projects. We have two teams of contractors and that we are working with and have done everything possible to prevent them from impacting our guest experience. I hope you will change your mind and give us an opportunity to make up for your experience.

10/10 Excellent

Jasmine

Stayed 2 nights in Apr 2024
Response from Brett, General Manager on May 15, 2024
Thank you immensely for taking the time to share your experience at Hotel Tybee. Your five-star rating speaks volumes, and I'm thrilled to learn that we met or even exceeded your expectations during your stay. Your decision to leave a review is greatly appreciated. It serves as a testament to the dedication and hard work of our team, who strive tirelessly to ensure every guest has a memorable experience. We look forward to welcoming you back to Hotel Tybee in the future. Until next time...safe travels.

2/10 Terrible

Tabatha

Disliked: Cleanliness, staff & service, property conditions & facilities
The room looked like it had never been clean. Absolutely disgusting
Stayed 1 night in Apr 2024
Response from Brett, General Manager on Apr 26, 2024
Sorry we were not able to meet or exceed your expectations. We care about you and all our guests. We would love for an opportunity make up for your most recent experience. Wishing you all the best.

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Brett, General Manager on Apr 26, 2024
Thank you for staying with us. I'm sorry we were not able to meet or exceed your expectations. My team is dedicated and caring. We hope to see you again in the near future.

10/10 Excellent

Aaliyana

Stayed 1 night in Apr 2024
Response from Brett, General Manager on Apr 26, 2024
Thrilled you enjoyed your visit to Tybee Island and stay at Hotel Tybee. We appreciate you posting a review online. Hope to see you again real soon.

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location less than a min walk from the beach. We had ocean view balcony. They do make you pay a resort/amenities fee ours was 203 for 5 day and that’s because they put 2 beach towels and a couple beach chair in each room. We don’t have anyone clean our room the entire time we were there idk why they don’t we had to go to the desk and ask for fresh towels and stuff. Plenty of parking. Has elevator. It’s undergoing some renovation but that didn’t bother us. Plenty of handicap accessible parking.
Stayed 5 nights in Mar 2024
Response from Brett on Apr 15, 2024
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our convenient location just steps away from the beach and that you appreciated the ocean view balcony in your room.We apologize for any inconvenience caused by the resort/amenities fee. We strive to provide our guests with a comfortable and enjoyable stay, and the fee helps us maintain and provide amenities such as beach towels and chairs, bicycles, grills and picnic tables to use for your convenience. However, we understand your concerns and will take them into consideration as we continually evaluate our policies.We're sorry to hear about the issue with housekeeping during your stay. Providing a clean and comfortable environment for our guests is a top priority, and we regret any inconvenience you experienced in this regard. Your feedback will be shared with our housekeeping team to ensure that similar issues are addressed promptly in the future.We're pleased to hear that you found plenty of parking available, and we're glad that the ongoing renovations did not detract from your experience. Additionally, we're happy to offer handicap accessible parking to accommodate all of our guests' needs.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Timothy

Stayed 1 night in Apr 2024
Response from Brett, General Manager on Apr 29, 2024
Thank you for visiting Tybee Island and staying with us. We'll hope to see you again real soon. Until next time...safe travels.

6/10 Okay

Aubrey

Travelled with family
Liked: Staff & service, amenities
Nice view. Not quite as clean as I’d have liked. The main elevator was broken, so we had to take one to the third floor, then trek down the hall to either the stairs or the service elevator which was in the corridor where they threw the trash and laundry. That was kind of gross. Didn’t use the pool, so I can’t speak on that. I guess overall, you get what you pay for. It was one of the least expensive hotels that still had a nice ocean view, so it worked.
Stayed 1 night in Apr 2024
Response from Brett on Apr 10, 2024
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the beautiful ocean view from your room. However, we apologize for any inconvenience caused by the cleanliness issues and the maintenance concerns with the main elevator during your stay.Ensuring a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard. Please rest assured that we have taken note of your feedback and will address these issues promptly to prevent similar occurrences in the future.

2/10 Terrible

michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the property is in desperate need of remodeling! Air conditioners are extremely old and noisy. The restaurants in the area aren’t fully staffed there is NO restaurant or even snack bar on property. This is a Motel NOT a Hotel!
Stayed 2 nights in Apr 2024
Response from Brett on Apr 10, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you experienced during your stay.We understand your concerns regarding the condition of our property and the amenities offered. Please know that we take guest feedback seriously, and we are continually working to make improvements to enhance the overall guest experience.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Hand soap dispenser was empty. Otherwise very good.
Stayed 1 night in Apr 2024
Response from Brett on Apr 10, 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, you had a good experience during your stay.We apologize for the oversight regarding the hand soap dispenser in your room. Providing essential amenities is a top priority for us, and we regret any inconvenience this may have caused. Rest assured, we will address this issue with our housekeeping team to ensure that all amenities are fully stocked for our guests' convenience.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience.

8/10 Good

byung

Travelled with family
Liked: Staff & service
Check in was 4pm! 6pm still not ready!
Stayed 1 night in Apr 2024
Response from Brett, General Manager on Apr 4, 2024
Extremely sorry for the delay in checking you in. We have a brand new housekeeping team that is wrapping up their training. We have been avoiding similar situations by overstaffing, but we ended up shorthanded during this busy vacation week. Again, I'm very sorry and appreciate your patience/understanding.

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff and clean room
Stayed 1 night in Mar 2024
Response from Brett, General Manager on Apr 3, 2024
Thank you for staying with us and sharing your experience online. We are so glad you enjoyed your stay and hope to see you again real soon.

10/10 Excellent

Brandi

Stayed 1 night in Apr 2024
Response from Brett, General Manager on Apr 4, 2024
So glad you enjoyed your visit to Tybee Island and stay at Hotel Tybee. We really appreciate you posting a review and hope to see you again real soon. Until next time...safe travels.

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and affordable. Clean rooms and staff is very good. The property is little dated but its well worth it and location is great. I will come again here.
Stayed 1 night in Mar 2024
Response from Brett on Apr 2, 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and found our rooms clean and our staff friendly. Your feedback regarding the property's age is duly noted, and we're continuously working to improve our facilities. We're thrilled to know that you found our location convenient and that you plan to visit us again. We look forward to welcoming you back on your next trip!

6/10 Okay

Abraham

Disliked: Amenities
College Fraternity Conference going on, which needed security coverage on every floor. Enough said.
Stayed 1 night in Mar 2024
Response from Brett on Apr 2, 2024
The safety and comfort of all our guests are of utmost importance to us, and we took the necessary precautions to ensure a secure environment during the conference. However, we acknowledge that we may not have communicated this effectively or anticipated the impact it would have on your stay.Your feedback is invaluable to us as we continuously strive to improve our services. Please be assured that we will take your comments into consideration for future events and guest stays.Once again, we apologize for any inconvenience caused and thank you for choosing to stay with us. If you have any further concerns, please don't hesitate to reach out to us directly.

8/10 Good

Melissa

Stayed 2 nights in Mar 2024
Response from Brett, General Manager on Apr 26, 2024
Thank you for visiting Tybee Island and staying with us. Hope to see you again real soon.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly older uodated hotel. Right on the beach.
Stayed 2 nights in Mar 2024
Response from Brett on Apr 2, 2024
Thank you for choosing to stay with us at Hotel Tybee. We're delighted to hear that you found our hotel to be friendly and enjoyed our prime beachfront location.Your feedback regarding our hotel being a older and outdated is greatly appreciated. While we cherish the charm of our historic establishment, we understand the importance of keeping up with modern comforts and amenities. Please know that we are constantly working to improve and update our facilities to ensure a more enjoyable experience for our guests like you.We're thrilled that you had a pleasant stay overall, and we hope that the memories you made here will be cherished for years to come. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

4/10 Poor

Brandon

Kinda of disappointed the elevator was broken to get to our room and not notified of the situation!
Stayed 1 night in Mar 2024
Response from Brett on Apr 2, 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the broken elevator during your recent stay with us. Ensuring our guests have a comfortable and hassle-free experience is our top priority, and we regret that we fell short in this instance.

6/10 Okay

Savannah

Travelled with family
Liked: Staff & service, amenities
The location was perfect. I will say for the price though I expected the room to be cleaner. The mini fridge also was rusty and everytime we opened or closed it rust fell off. Not fun when you have a 2 year old who is curious. It was safe and quiet though. So overall, would stay again! All the staff we came across were very helpful, informative & friendly!
Stayed 1 night in Mar 2024
Response from Brett on Mar 30, 2024
It sounds like you had a mixed experience with your recent stay. While the location and the staff's helpfulness were positives, cleanliness issues and a rusty mini-fridge were significant drawbacks, especially considering the presence of a curious toddler. It's great to hear that despite these issues, the atmosphere was safe and quiet, which is essential for a comfortable stay, and that the staff made a positive impression on you. Your feedback about the room's condition and amenities are valuable for hotel management to improve and ensure that in the future our guests will have a better experience. If you encounter similar problems with a hotel or accommodation in the future, please don't hesitate to voice your concerns and seek assistance promptly to ensure a more enjoyable stay.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee staff that checked you in was really good and they worked with you.Anyway that could make your stay better.
Stayed 3 nights in Mar 2024
Response from Brett on Mar 30, 2024
It's wonderful to hear that the staff ensured you enjoyed your stay! Exceptional customer service can truly make all the difference in creating a memorable and satisfying experience.

10/10 Excellent

AIDITA

Travelled with partner
Very standard in every way; no extra Mile. I would have liked a restaurant in the premises. But it was clean and safe
Stayed 1 night in Mar 2024
Response from Brett, General Manager on Mar 26, 2024
Glad you enjoyed your stay. We are blessed to have more than 15 restaurants within a 2-3 block radius. We'll hope to see you again real soon. Until next time...safe travels.

8/10 Good

Emmett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit surprised at the party vibe and public parking lot behind the hotel as you can’t tell that from the pictures. It makes it seem as you walk right onto the beach but that isn’t the case. Had to move rooms as there was a party next door but the front desk was great and receptive to out request and place us in a corner room and from there it was nice and quiet. Wouldn’t recommend for families but for a couple’s get away is ok, just be ready for the parties. Ocean view room is only from 3rd and 4th floor rooms. Beach was nice and clean. Supposed to be dog free but as always people don’t care and bring dogs anyways but had a nice experience at the beach. Probably won’t go back as the price doesn’t match the quality of the hotel but you can’t beat the location. A one night stay to have beach access works but anything longer, I wouldn’t recommend.
Stayed 1 night in Mar 2024
Response from Brett on Mar 19, 2024
Please know that you were here during one of the busiest times in Savannah; St Patrick's Day! Our celebration is the second biggest of the country. If you come any other time ( and July and August also can be pretty busy) you'll find us a lot more laid back.

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service
It can you a little upgrade for the price!!
Stayed 1 night in Mar 2024
Response from Brett, General Manager on Apr 26, 2024
Appreciate you staying at Hotel Tybee and visiting Tybee Island. We appreciate you sharing your experience online and hope to see you again real soon.

6/10 Okay

Kevin

Stayed 1 night in Mar 2024
Response from Brett, General Manager on Apr 26, 2024
We appreciate you visiting Tybee Island and staying with us. Hope you'll be back in the future and that we are able to provide you a better experience. Thank you for the opportunity to serve you.

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024
Response from Brett on Mar 15, 2024
Thank you for the 5 out of 5!

6/10 Okay

Amy

Travelled with partner
At check in, I was charged $80 to park at the hotel that I paid to stay at, for bicycles that I wasn't going to ride,and beach chairs that I wasn't going to use. The commode had a black ring, the floors were dirty, and the doors to each room slammed shut loudly. a use
Stayed 2 nights in Mar 2024
Response from Brett on Mar 11, 2024
The Destination Amenity Fee covers much more than just parking and bikes! Some hotels call it a luxury tax or hotel fee. For us, it includes access to the grilling area, in-room safes, beach chairs and towels, microwave, complimentary coffee and much more!