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Reviews of Siwa Tulum

4 out of 5
Siwa Tulum
Quintana Roo 15, Tulum, QROO

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews" "
Rating 8 - Good. 2 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pili was Exceptional at her job.. This is a newer property, which has only been open for about six months, but you wouldn’t be able to tell by how well everyone performed their tasks. The property was well kept. I forgot the man who served us every day at the restaurant, but he was baldhead Overall, a peaceful stay in the middle of the jungle if there was only one complaint, it would be the road leading up to the property extremely rocky dirt Road, which was a little unpleasant, but once you get to property, you forget all about it
Stayed 4 nights in Apr 2024
Response from Siwa Tulum on Apr 23, 2024
We appreciate that you have chosen us to know Tulum, it has been a pleasure for us to serve you. We will see you on your return to continue pampering you and to make you live the Siwa experience!

10/10 Excellent

Stephen, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property and staff are amazing. It is a little out of the way with lots of construction around but worth the little extra drive.
Stayed 2 nights in Apr 2024
Response from Siwa Tulum on Apr 22, 2024
We appreciate your visit and your opinions. We hope to see you back soon and continue enjoying Siwa Tulum!

10/10 Excellent

Tiffanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was amazingly beautiful, everything about this place was nothing short of amazing. The staff was friendly, made sure we were comfortable and had everything we needed. I just love love love this place and I felt very safe, I definitely will recommend to everyone. Thanks to all the staff, you guys ROCK.
Stayed 6 nights in Apr 2024
Response from Siwa Tulum on Apr 22, 2024
Dear Tiffanie: We are very grateful for your visit and we are glad that you had the Siwa experience. We hope to see you back soon to continue getting to know Tulum and enjoying Siwa Tulum.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Recepcion Siwa on Apr 12, 2024
Dear Miss, it was a pleasure for us to serve you and we thank you for choosing us. We hope to see you soon!

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotels overall design and its integration in the jungle. Rooms and service including communication even via WhatsApp was excellent. The staff was also super friendly. Only the way to hotel was a bit challenging because it was not paved yet, but we knew this before. Would definitely come again!
Stayed 2 nights in Apr 2024
Response from Recepcion Siwa on Apr 12, 2024
We were delighted to have them with us. Thank you for your visit and we hope to see you soon. Best vibes from Siwa Tulum to you.

8/10 Good

Danyel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Recepcion Siwa on Apr 9, 2024
We appreciate your visit and your point of view, at Siwa Tulum we strive to make your stay unforgettable.

10/10 Excellent

Kenyatta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was superb staff was phenomenal I would definitely recommend
Stayed 4 nights in Mar 2024
Response from Siwa Tulum on Apr 5, 2024
We are excited that Siwa Tulum has been with you. We hope to see you soon !

10/10 Excellent

April

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Siwa Tulum was such a nice property to stay on vacation. It was quiet, upscale and had amazing scenery.
Stayed 3 nights in Mar 2024
Response from Siwa Tulum on Apr 1, 2024
We are very grateful that you have chosen us to accompany you on this vacation. We are pleased to know that you lived the Siwa experience, we hope to see you soon!

10/10 Excellent

Alexander, Gig Harbor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A serene, peaceful place to stay in Tulum. The staff is beyond amazing and the service is outstanding. Well appointed rooms with lots of space.
Stayed 4 nights in Mar 2024
Response from Siwa Tulum on Mar 26, 2024
Thank you for choosing Siwa to stay and get to know Tulum, it was a pleasure to serve you and we hope to see you back to continue living the Siwa experience!

10/10 Excellent

Marvis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Siwa Tulum on Mar 25, 2024
Dear Marvis: We are very grateful that you have chosen Siwa, We hope to see you very soon to continue enjoying this experience. Thank you very much

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort was fantastic would definitely recommend!
Stayed 3 nights in Mar 2024
Response from Siwa Tulum on Mar 19, 2024
We appreciate your choice and that Siwa has accompanied you to Tulum, a jewel in the Riviera Maya. Please let us know when you return, it will be a pleasure to serve you again!

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Siwa were incredible, so helpful and accommodating. It is such a beautiful space. The spa, the pools, the fitness spaces, the rooms and dining areas, all of it!! Definitely would go back.
Stayed 5 nights in Mar 2024
Response from Siwa Tulum on Mar 18, 2024
Dear Danielle, we are so pleased to know that Siwa was a beautiful experience for you. Please let us know when you will return because it will be a pleasure to serve you again!

10/10 Excellent

Chelsea-Ann Bonuel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful, luxury, personalized service in an intimate jungle setting
Stayed 4 nights in Mar 2024
Response from Siwa Tulum on Mar 15, 2024
We are grateful to have accompanied you on this vacation. We hope to see you soon to live the Siwa experience!

10/10 Excellent

Almeta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was aesthetically beautiful! The lush greenery and serene landscape were picturesque. Daniel, Andy, and Mary provided exceptional customer service and made our stay very relaxing and enjoyable.
Stayed 5 nights in Feb 2024
Response from Siwa Tulum on Feb 17, 2024
We are thankful you chose us to visit Tulum. We are hoping to see you soon on your next trip at the Riviera Maya.

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely - so perfect for what we wanted, and secluded. The staff was so helpful, communicated constantly via WhatsApp for any needs we had. Hotel had a shuttle for free to and from beach clubs but only some of them, still was nice to have. Due to location; and jungle vibe, pools were shaded most of the day. Only issue was location, it’s a dirt road about 1km and so taxis from the beach charged us $50 to get there (maybe a 5km drive?). Next time we’d get ATV or bikes.
Stayed 3 nights in Jan 2024
Response from Recepcion Siwa on Jan 27, 2024
It was an honor and a pleasure to make your stay with us a pleasant one.At SIWA we want the best experience for our guests.We hope to see you again on your next vacation.Best regards

8/10 Good

Akesha

Stayed 5 nights in Jan 2024
Response from Recepcion Siwa on Jan 24, 2024
We hope to see you in the future and get unforgetable experience

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I had a great experience at Siwa. The place is located in the jungle at probably 3min from the street. It’s quiet and we’ll maintained. The people at Siwa are amazing and really care about their guests. Each and everyone of them made sure we had a pleasant experience including the operation manager of the place. Big shout out to Pili for giving us a tour of the property. They also have plenty of parking and 3 security guards surveilling the property 24/7. Totally recommend it and I’ll surely be back to Siwa when in Tulum.
Stayed 3 nights in Nov 2023
Response from Siwa Tulum on Nov 15, 2023
I thank you for choosing us to visit Tulum, a magical town. We were delighted to serve you. We hope to see you soon!

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing! Taxi and transportation to different areas is wayy to expensive!!! But other than that it is a great place
Stayed 4 nights in Aug 2023
Response from SIWA CEO on Sep 21, 2023
Dear guest, thank you for your positive comments. We were very pleased to have you hosted and that you have lived the SIWA experience. We hope to see you soon.We know that transportation in Tulum is expensive, for this reason we invite you to use our free shuttle for guests on your future visit.

10/10 Excellent

Elizabeth Berenice Hernández

Liked: Cleanliness, property conditions & facilities
Me encantó el lugar, y todos son muy lindos contigo , súper atentos , amables , siempre al pendiente de lo que necesitas , a mi llegada la recepcionista fue súper súper linda y explicó todo a detalle , las actividades, la red de wifi, horarios etc. lo malo es que está súper escondido y no hay señal para el GPS así que lo ideal es poner el GPS saliendo del aeropuerto,
Stayed 4 nights in Apr 2024
Response from Siwa Tulum on Apr 29, 2024
Agradecemos su estancia en Siwa Tulum, fué para nosotros un placer servirle. En Siwa cada día trabajamos en ofrecer una mejor estancia, aunque algunos detalles se salen de nuestras manos como la señal de telefonía. Te esperamos pronto para vivir nuevamente esta experiencia

10/10 Excellent

MIKI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ホテルの雰囲気も、スタッフの心配りもとても良かったです。 プールも毎日水の入れ替えをされており、安心して入れました。
Stayed 2 nights in Mar 2024
Response from Siwa Tulum on Apr 1, 2024
We appreciate your stay at Siwa Tulum, we hope to see you again to pamper you. Thank you for choosing us

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities
Excelente lugar! La experiencia es única y deseas volver. La atención por parte de recepción, camaristas y personal en general es maravillosa. El spa es algo extra que ofrecen y lo recomiendo. Reserva, no lo piense
Stayed 3 nights in Sep 2023
Response from Recepcion Siwa on Oct 16, 2023
Muchas gracias por tu comentario! Esperamos volver a verlo pronto!