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Reviews of Toronto Don Valley Hotel and Suites

3.5 out of 5
Toronto Don Valley Hotel and Suites
175 Wynford Drive, Toronto, ON

Reviews

7.2

Good

Rating 10 - Excellent. 1204 out of 4395 reviews" "
Rating 8 - Good. 1260 out of 4395 reviews" "
Rating 6 - Okay. 906 out of 4395 reviews" "
Rating 4 - Poor. 609 out of 4395 reviews" "
Rating 2 - Terrible. 416 out of 4395 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff were very friendly but rooms are very outdated, lock on patio door was broken and toilet kept running all night. Outside premises were very loud in the early morning.
Stayed 1 night in May 2024

4/10 Poor

Temitope

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible terrible place! Our balcony was greenish, full of algae. Old hotel with faucets fallen apart! We also didn’t have microwave in the room. When I went to the front desk to ask if I could pay for one in our room, they said they don’t have any available. There also wasn’t a public microwave to use neither would their kitchen help us! Definitely not a place to stay!
Stayed 2 nights in May 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room wasn’t the cleanest but other than that it was a great stay. Great staff.
Stayed 4 nights in May 2024

10/10 Excellent

Aylee, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it.
Stayed 4 nights in Apr 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and comfortable. The location was convenient to my nursing reunion I attended.
Stayed 2 nights in May 2024

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great but did not like paying for parking!
Stayed 1 night in May 2024

10/10 Excellent

James, Tecumseh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sunnybrook hospital
Stayed 1 night in May 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this hotel 4 stars, because I got a great night's sleep, because the bed was just the right degree of firmness for me. But, in the morning, while there was a coffee maker & plenty of coffee & black tea bags, & sugar, & artificial sweetner, there was no milk or cream in the mini fridge. In fact there was nothing in the mini fridge. Anyways, I prefer herbal tea, which was not provided. And, if there had been milk or cream for coffee, I also prefer brown sugar in my coffee.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in house restaurant was not a good as I expected as the sat. and sunday food was on the cool to cold side. On the other hand the bed was excellent and the bathroom floor was heated with a very good shower. I woulld recommend this hotel for a stay.
Stayed 4 nights in May 2024

6/10 Okay

Breanna

Travelled with partner
It didnt feel clean. There was gabage left under the sink in our room and between the desk and dresser. It also didn't feel like it had been wiped down well between visitors.
Stayed 1 night in May 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Clean but somewhat date rooms. We had a ground floor room and about 10:30 at night a small group of men had a ‘party’ on the grounds outside our room. We called the front desk and while the group were spoken to, it appears these people were long-term renters. ‘Apartment renters’ they were called. Party ended at 1:30 am. For this reason alone we would not choose to stay here again.
Stayed 1 night in May 2024

8/10 Good

Alyssa

Travelled with group
Liked: Amenities
Nice and clean property and rooms, good dining options and room service. Friendly and helpful staff. Lots of amenities nearby
Stayed 1 night in Apr 2024

4/10 Poor

Nadia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean, rooms had a bit of smell.
Stayed 1 night in May 2024

8/10 Good

EDWARD

Travelled with group
Liked: Cleanliness, staff & service
Clean, but old and in need of some repair
Stayed 3 nights in May 2024

6/10 Okay

Burt

Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Christy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maxwell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff. Good price.
Stayed 1 night in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, fridge. Cracked sink, closet door wouldn't open without sliding off track. No big problems but little fixes would elevate experience. Price and location great so overlook little details.
Stayed 1 night in May 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t real excited about this hotel. You could tell it’s been around for a long time.
Stayed 1 night in Apr 2024

6/10 Okay

Kerri-Ann

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was filthy, barely any of the gym equipment was functioning. The AC and bed however were nice
Stayed 1 night in May 2024

8/10 Good

India

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, loved the pool.
Stayed 1 night in Apr 2024

2/10 Terrible

Sheila

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Phone and lamp not working. No remote for Tv and coffe maker not working. Comfortable room chair removed along with art work on walls. All couches removed from lobby and cheap plastic lawn chairs used in bar and free areas. Was there last July and it was a very different hotel. It now appears to function like a student dorm.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 7 nights in Apr 2024

10/10 Excellent

Hanan

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Alex

Business traveller
Disliked: Amenities, property conditions & facilities
For the price it can be a little better.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Meredith

Business traveller
Close to the ON Science Centre.
Stayed 1 night in Apr 2024

2/10 Terrible

Pauline

Disliked: Cleanliness, property conditions & facilities
I recently stayed at Toronto Don Valley Hotel and Suites and unfortunately, my experience was far from satisfactory. Here's a breakdown of my concerns: Cleanliness: The cleanliness of the hotel left much to be desired. Upon entering my room, I immediately noticed a strong dingy smell which I assumed was the dirty carpet. The bathroom also appeared to be inadequately cleaned, with noticeable grime in the corners and on the fixtures. Overall, the lack of cleanliness greatly impacted my comfort during my stay. Limited Plugs and Broken Fixtures: One of the most frustrating aspects of my stay was the limited availability of functioning electrical plugs. The few plugs that were accessible were either broken or barely holding on, making it difficult to charge my devices. Maintenance Issues: The maintenance of the hotel was clearly lacking. The door handle of the sliding door in my room came off completely, posing a safety hazard and making it difficult to secure the room. Additionally, the lack of available parking spaces was disappointing and inconvenienced guests who were expecting convenient access to parking facilities. Overall, my experience at Toronto Don Valley Hotel and Suites was disappointing due to the lack of cleanliness, limited functioning plugs, broken fixtures, and inadequate parking facilities.

10/10 Excellent

Marie Nephtalie Valescot

Liked: Cleanliness, staff & service, amenities
…
Stayed 3 nights in Apr 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Joanna Gay

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect place for family
Stayed 3 nights in Apr 2024

6/10 Okay

Celia

Liked: Property conditions & facilities
It was ok. There wasn’t any parking
Stayed 1 night in Apr 2024

4/10 Poor

Dan

Travelled with family
Disliked: Amenities, property conditions & facilities
Was really disapointed to discover that just like the parking, the breakfast was not included. Parking is $13 a night and the breakfast is $19 and up. This hotel really seems to love to cut ammenities that are conventionally included with other places. As for the facilities, the beds were comfortable and the room was clean. The patio door could not seal air tight so you heard wind blowing all night. The bathroom has heated floors but fan didnt work and the lights flickered. But the thing that really leaves a sour taste in my mouth is seeing the manager respond to negative reviews online. There is so much unprofessionality in his words when a former customer has left some frustration. People spend their hard earned dollars and get a less than disireable stay, and the manager continually tosses the blame on anything but the hotel. Ive read several regarding bed bugs and the manager just brushes it off like its a conspiracy. Its sad really. Because of these reasons, I just wont ever come back.
Stayed 2 nights in Apr 2024

6/10 Okay

brandon

Travelled with family
Liked: Staff & service
Priced as average, no breakfast included like the travelodge and beds are middle of the road. Staff was great, friendly. Smoke pit was rather small, but the indoor pool is quite nice with the glass dome. For 226 cdn for 2 twin beds was not bad being the postioning in Toronto. Toilets were extremely small and designed for youth. Still was enjoyed. Dr Fresch Habstrakt really put on a show haha
Stayed 1 night in Apr 2024

2/10 Terrible

Lule Kitila

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor connection, noise no utilities I have never seen this kind of hotel
Stayed 2 nights in Apr 2024

4/10 Poor

Pauline

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yannis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and convenient next to the parkway.
Stayed 1 night in Apr 2024

2/10 Terrible

Rosa M

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong place
Stayed 1 night in Apr 2024
Response from You Service Team on Apr 27, 2024
Thank you for your feedback Rosa. We find it extremely difficult to rate a hotel when you did not even stay with us. We are sure that if you did come and stay with us you would have enjoyed your stay.

6/10 Okay

JoAnn R

Liked: Staff & service
Hotel is affordable but old kind of worn down rooms Shower didn’t drain Toilet kept running Hear noises easily through walls the couple next door
Stayed 2 nights in Apr 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Germain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The qualities I have clicked on above. The only thing we did not enjoy is the bath plug which would not allow the shower water to flow out fast enough. By the end of my short shower (4 minutes), I would have water above my feet. The rest of our stay was perfectly okay and I did also enjoy the sliding door to the balcony. It allowed us to get some fresh air for a few minutes.
Stayed 2 nights in Apr 2024

4/10 Poor

Nathaniel

Liked: Staff & service
Disliked: Property conditions & facilities
Cons: Sliding patio door didnt have working lock. Front door to room also didnt lock correctly. Wall paper in bathroom was peeling. No ventilation in bathroom. Pros: bathroom floor heated
Stayed 1 night in Apr 2024

8/10 Good

Mikayla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

AMALA

Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Very good. Very nice
Stayed 1 night in Apr 2024

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loiters/guests sitting outside of rooms in long dark lit hallway that are smoke scented. My room had no freshness as I entered. The carpet was dull and stained. Unbelievable algae terrace. Hallways are really intimidating. I checked out early next morning. The male at the reception desk was polite but when I told him I could not stay there I want to check out he told me I will be charged for all the nights booked to stay there. I asked him for his name he said “I am front desk, just ask for “front desk”He would not give me his name.
Stayed 5 nights in Apr 2024

8/10 Good

Fereshteh

Business traveller
Clean and quiet. Stayed 5 nights and it was pleasant!
Stayed 5 nights in Apr 2024

10/10 Excellent

Roger

Stayed 1 night in Apr 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff comfortable
Stayed 3 nights in Apr 2024