Ratings based on 2,499 Verified Reviews

3.5 out of 5
72% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Very relaxing

Posted 24-Mar-2017
Concierge was pleasant while check In the room was clean and my stay was quite relaxing. Paying for parking did not made any sense in the hotel.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice and quiet stay

Posted 21-Mar-2017
The hotel staff where will in ever way to assist me with my children. Some areas of the hotel doesn't have wheelchair accessible ramps that are visible. Over all my kids had fun !
5out of 5
Recommended
for Everyone
by A verified traveller fromOttawa

Price is right and still pretty close to down town

Posted 16-Mar-2017
Excellent hotel, nice pool, cheap parking. Wifi included.
4out of 5
Recommended
for Everyone
by A verified traveller fromPort Hope Ontario

Location, location, location

Posted 15-Mar-2017
Pros: Clean and tidy, good parking.; Good food at the in hotel Bistro.
Cons: The Wi Fi signal was weak and kept losing connectivity.
Good for the Aga Khan museum, the Ontario Science center and Sunnybrook Hospital.
3out of 5
Recommended
for Families
by A verified traveller fromOntario

Great staff, poor pool care

Posted 15-Mar-2017
Pros: Amazing staff!! Beautiful lobby
Cons: Pool maintenance for sure
Location: Very close to the hwy, so easy access. Also very close to the Ontario Science Museum.
Beautiful hotel lobby/restaurant, with super helpful and friendly staff. Rooms are basic for decoration, but clean and the beds are very comfy. Only complaint is that we booked specifically because it had a pool (march break fun), but it wasn't well looked after. Sunday night the pool was very foggy and green. The kids were excited so we swam anyways, avoiding getting in their mouths and extreme rising afterwards. Staff was aware it was not good. The next morning after a wonderful breakfast we changed and ran down only to find the pool closed. I'm glad it got cleaned, but it would have been nice for them to do it while guests were sleeping :( It was mentioned there was a hockey tournament with lots of kids over the weekend, but does that mean no one checked it all weekend? Ew. Had having a pool not been the only reason we booked a hotel adventure for the night, I would have given it a 4.5 stars.
5out of 5
Recommended
for Everyone
by A verified traveller fromElliot Lake

Nice hotel close to Sunnybrook Hospital.

Posted 12-Mar-2017
Pros: Close to Hospital.
Cons: Continental breakfasts and a hot tub..
Location: Close to hospital and Toyota dealership which we required help with.
Overall a very great experience. Shuttle service in the morning was exceptional with excellent driver.
4out of 5
Recommended
for Everyone
by A verified traveller fromMichigan, MI

Posted 11-Mar-2017
Staff made the stay very enjoyable. Housekeeping made sure we had towels and soaps and such things always stocked in our room. The pool was very nice. We also really enjoyed the gift store, we are from another country so it was nice to buy some souvenirs.
4out of 5
Recommended
for Everyone
by A verified traveller

Convenient

Posted 10-Mar-2017
Great hotel, was clean we were just there to sleep mostly but it was close to stuff and nice. Had a restaurant and bar which was nice too!
4out of 5
by A verified traveller fromKingston, ON

Nice hotel

Posted 9-Mar-2017
The hotel area was beautiful. As was our room. However there was some long hairs in the shower area and beard hairs in the soap dish.
3out of 5
by A verified traveller

Cheap but not comfy

Posted 7-Mar-2017
Pros: Great location and nice lobby area...they were also installing their new elevators. Their shop downstairs was great too, had everything we wanted.
Cons: Definitely the furniture in the outdated rooms, the balcony doors were very drafty too
Location: Great location...we loved that it was only about 20-25 mins to get downtown to ACC
The lobby looked beautiful but the room (not one of the renovated ones) was very outdated and had a not-so-clean feel about it. One of the beds in the room had a hair and some stains on the sheet. The pool area could use an upgrade...did not like that there were ants crawling around the patio chairs. It was great location wise but not comfortable wise.