Ratings based on 1,996 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
70% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller frommontreal

Incredible value!

Posted 24-Aug-2016
Honestly blown away by this hotel qhen it comes to value for your buck!
4out of 5
by A verified traveller

Close to town

Posted 21-Aug-2016
Front desk staff was great very accommodating, room was comfortable
4out of 5
by A verified traveller fromMontreal

Good hotel but a lot of hide fees

Posted 20-Aug-2016
overall it is a good hotel but you have to pay attention, there is a lot of hideb fees, like parking is 12$ per night, there is a hotel facilities taxe of 3% I don't know why they add it to your room rate also the breakfest Is about 14$ and nothing special in it a regular continental breakfest the elevators were broken and in construction. The waiting was terrible. for 120$ in the Don valley area it is still a good price for what we receive
1out of 5
by A verified traveller

moyen

Posted 19-Aug-2016
Hotel mediocre mais proche du centre ville de toronto.
3out of 5
by A verified traveller frommidland on

Staff was friendly and helpful

Posted 19-Aug-2016
Elevators not working and we were on 6th floor :( only thing I found upsetting
3out of 5
by A verified traveller

3 Star all the way

Posted 17-Aug-2016
It took 15 minutes of standing in line to get checked in. There were only 3 people in front of me. Really understaffed. The HVAC unit was old and inadequate to cool the room.
3out of 5
by A verified traveller fromQuébec

Bien

Posted 15-Aug-2016
Pros: Personnel de chambre aimable. Lobby très agréable
Cons: Plusieurs bris Wi-fi
Location: 50 minutes de transport en commun du centre-ville
À première vue, ca semblait être un bel hotel. Toutefois, plusieurs petites choses sont à travailler. Exemples: machine à glace non fonctionnelles, boutons défoncés dans les ascenseurs, tapisserie décollée des murs. Sur la photo, la chambre semblait très belle, mais en réagit' la tapisserie était sales, les meubles tachés et il y avait de la poussière à certains endroits. De plus, notre chambre étant la dernière du corridor, le Wi-fi ne fonctionnait pas dans la chambre, mais seulement dans le corridor. Pas très pratique. J'ai avisé le personnel qui m'a dit qu'il ne pouvait rien faire... Dans l'ensemble c'est correct, mais j'ai déjà vu beaucoup mieux au niveau qualité/prix!
5out of 5
by A verified traveller fromWalla Walla, WA

Great location for us, close to family and transit

Posted 15-Aug-2016
Pros: Location. In our situation, family lives 8 minutes away via car. And when we bucked up and got brave, we figured out the easy Toronto Transit.
Cons: A minor thing: tell tourists that a local call still requires the 416 area code. Even my family told me "duh." A big thing: move sink outside washroom
Location: Easy access to the main roads! We did not take in the Ontario Science Centre, but it's just down the street. I did not notice walk-to food or stores.
I loved staying at this hotel for a week in mid-August, and I'll definitely return. I highly recommend it, as the customer service is great (Sheba, Ralph, Antoine, and many others). Sheba checked us in with efficiency and was very pleasant. Ralph was helpful getting us settled into our room, and sharing local tips. Antoine taught me how to dial a local number in Toronto, and he was key in having my sister and her son (arriving days later) in a room next to ours - very convenient! We came with pre-teens, who enjoyed the indoor and outdoor pools often. Pool towels and attendants were plentiful. On a few nights there were loud (enough to awaken me) peeps in the halls, but TDV cannot help what uncourteous folks do. Comfortable beds, I used all 3 pillows just for myself. I lucked out with a fridge in my room, which is handy for a week-long stay! The rooms look just like the TDV pix, nicely updated. Only minor touchups are needed for scuffs, scrapes on walls. The treed ravine running along the hotel property on the outdoor pool side is beautiful. Of course, an ocean view would be better, LOL - but the trees and green scape are very nice. Also I always felt very safe and secure, at all hours, and the staff were helpful to my sister seeking transit details. I cannot comment on the dining room or bar, because we were too busy hanging with family at their home to take in those features. Thank you for a great stay for us 2 adults and our 2 little swimmers.
Comment from Hotel Management
15-Aug-2016 by vimlesh, Hotel Management
Thank so much for sharing this story!
3out of 5
by A verified traveller fromblainville

Posted 13-Aug-2016
Nous sommes arrivé tard le soir...donc nous n'avons pas pu profiter de la piscine qui avait un beau coup d'oeil...seul bémol...je n'avais peut-être pas vu.. mais le stationnement n'est pas inclus...15$ par jour... Je pense que c'est un peu exagéré.....
4out of 5
by A verified traveller fromColumbus Ohio

right next to the Don Valley, Price was great,

Posted 13-Aug-2016
Pros: Location, price
Cons: Inside swimming pool. Parking. The elevators.
Location: easy on/off free, close to every thing in Toronto
staff was profession and polite. No waiting. Room was a nice size, beds comfortable
Comment from Hotel Management
15-Aug-2016 by vimlesh, Hotel Management
Thank you for your kind words!