Ratings based on 1,839 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
69% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Kingston, Ontario

A nice surprise

Posted 29-Apr-2016
Beautifully renovated. Dinner in the restaurant was very good - better than standard hotel food.
2 out of 5
by A verified traveller

Old out dated room

Posted 24-Apr-2016
Room expensive for the quality. Also had a parking charge over and above the room rate
5 out of 5
by A verified traveller

Posted 24-Apr-2016
Very nice hotel, it is clean, close to downtown Toronto. Staff were very accommadating. Food was good and priced right.
3 out of 5
by A verified traveller from Ontario

Reasonable

Posted 24-Apr-2016
Pros: Staff was very good and very responsive to any requests. Parking was easy and accessible.
Cons: Floor in exercise room. New wall finish in bathroom. Put a fridge back in the room with no fee attached, $30 a night fee, SERIOUSLY!!
Location: Hotel was within 10 minute drive of a training centre for me. Close to lots of shopping and Science Centre.
Comfortable enough for rate paid in Toronto. No glam. Surprised to see painters tape being used to try and keep wallpaper on bathroom wall. Considerable amount of dirt and dust noticed behind dresser. The balance of the room was okay. Floor in exercise room was laminate flooring that was lifting due to humidity from pool area. Poor design. TV's did not receive able cable service in exercise room. First hotel room I have stayed in for years and years that did not have a mini fridge available. That was extremely disappointing.
4 out of 5
by A verified traveller

Posted 23-Apr-2016
Staff very friendly and the rooms very comfortable. The restaurant is a bit pricey for what you get. Overall good experience and I will definitely stay again.
2 out of 5
by A verified traveller

Motel experience

Posted 20-Apr-2016
The carpets and curtains were dirty. The pool area was dirty. I had to ask for a different room the first night (out of 3). It still wasn't any better. The elevators were not in service except for one. The only elevator working was scary because it made this loud grinding noise as it was moving. Breakfast / parking were over priced. Overall, I could've had a better or similar stay at a well known motel. Very disappointed!!!!
3 out of 5
by A verified traveller from ont

decent enough

Posted 18-Apr-2016
I stayed in a regular king room. It was not at all like the picture showed, however, the picture was of the king Delux so perhaps that kind of room is more like it. Regardless, the bed was very comfortable. I liked the pillows. There was lots of space in the room. The sower felt really nice. Again, nothing special, but for what I paid I felt it was worth it, and it served its purpose. I should note, there is no more hot tub. That was a huge disappointment to me as I was looking forward to it and it was advertised.
3 out of 5
by A verified traveller

It's an okay hotel

Posted 14-Apr-2016
It was a mediocre experience during my stay here. I especially didn't like having to pay for parking, given that the hotel is located in the suburbs
2 out of 5
by A verified traveller

Hotel seeing hard times

Posted 10-Apr-2016
Pros: leaving it
Cons: too many things, hotel; is dated, room was dirty,
Location: only Tim Horton's, aside from this nothing in area,
This is not my first stay at this hotel and I visited this hotel this past week (2 night stay) and I must admit it was a pretty bad experience. Staff is always pretty courteous which was the case this time as well. After I checked, in, I got in the elevator and several of the buttons were missing (in all 3 elevators buttons were missing). The first elevator I took had me get off on the wrong floor and I had to get off and call another elevator which took roughly 5 minutes to arrive. When I got to the room, it was freezing, I turned on the heater and the noise coming from that thing was bad. Not only was it noisy but I had to get up several times during the night to go and readjust the heat as it kept resetting and was really cold. Hardly slept the first night. The cleanliness of the washroom was bad, pubic hair on the counter, long strands of hair in the bathtub, was just nasty. The room was cleaner the second night, but I had to deal with the noisy fan over night again. I didn't go ask to change rooms as I was only there for 2 nights and was at work for long hours and did not feel like changing rooms when I got to the hotel after work. Also, stay away from their convenience store, 2 bottles of water I paid $6.00, a tube of pringles and 700ml of diet Pepsi, $9.00. I do not recommend this hotel.
3 out of 5
by A verified traveller

Posted 8-Apr-2016
Nous avons trouvé quelque chose d'inacceptable dans la chambre.