I've stayed at this hotel on numerous occasions, as it is convenient to where I do business. Each visit, the hotel feels "cheaper" to me. This time, no clock radio, no shampoo, the air conditioner/heater has one temperature, no pen & note paper, and the static on the phone line made it almost impossible to use. The "upgrade" of the tub-fitter is not nice: it squishes under my feet! EUGH. The elevators are still frustrating slow - so I requested to stay on the 1st floor this time.