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Reviews of Delta Hotels by Marriott Toronto Airport & Conference Centre

4 out of 5
Delta Hotels by Marriott Toronto Airport & Conference Centre
655 Dixon Rd, Toronto, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1103 reviews" "
Rating 8 - Good. 266 out of 1103 reviews" "
Rating 6 - Okay. 107 out of 1103 reviews" "
Rating 4 - Poor. 63 out of 1103 reviews" "
Rating 2 - Terrible. 51 out of 1103 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pricing and quality
Stayed 1 night in Mar 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Michael

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dingy is the word, stains on the bathroom floor. Staff was just there to do their job.
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, I am sad to see that your stay was less than Ideal, I have shared your comment with the relevant department for them to review and take action.

4/10 Poor

Michael

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
Dingy is the word, stains on the bathroom floor. Staff was just there to do their job.
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response. I have responded to your previous message

10/10 Excellent

Bolortungalag, Timmins

Stayed 1 night in Apr 2024

8/10 Good

Jeff

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property location was convenient for us with the only complaint being the cleanliness of the room. A layer of dust was visible on the night table.
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, I am sad to see that your stay was less than Ideal, I have shared your comment with the relevant department for them to review and take action.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response,

10/10 Excellent

Pete-Gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

6/10 Okay

Andy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
the food in the restaurant for dinner was marginal and the breakfast wasnt much better
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, I am sad to see that your stay was less than Ideal, I have shared your comment with the relevant department for them to review and take action.

10/10 Excellent

Haciba Bojalil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response !

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service
Good business hotel close to Toronto International Airport (YYZ). So close that the overhead noise from planes landing early in the morning can be a distraction. Limited facilities but generous-sized rooms and a little upmarket compared to surrounding properties. Nash the day manager and Abdul the concierge were particularly helpful during our stay.
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Lance

Liked: Cleanliness, staff & service
Served its purpose. No body wash left in the shower. Not the worst.
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. There is a full-service restaurant and bar with a Starbucks on premises. Our family could not have chosen a better place to stay. The transportation to and from the airport was seamless. The park and fly option when reserving your room is highly recommended.
Stayed 1 night in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Oswald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

8/10 Good

Amita

Travelled with family
Friendly,efficient staff
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

2/10 Terrible

DORA

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, I am sad to see that your stay was less than Ideal,

10/10 Excellent

Caitlin

Travelled with family and small children
Very quick & easy - also was a very kind & personable gentleman working front desk
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable spacious rooms, close to airport, free shuttle, nice amenities
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Robin

Good
Stayed 1 night in Apr 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

8/10 Good

Julianne, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Katriona

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comfortable rooms. Also like all the different dining options available
Stayed 1 night in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Nice staff! Lots of smiles
Stayed 3 nights in Mar 2024
Response from Clinton on Mar 26, 2024
Thank you for staying and hope to see you back again in the future.

8/10 Good

Jens

Liked: Cleanliness, staff & service
I was really happy with this hotel, the restaurant and the airport shuttle. The one, important, issue is that the heating/cooling system is loud when it runs. It's central which is always better than window mounted but it wakes you up every time it turns on. They provide ear plugs which is helpful but not enough. Otherwise it's a beautiful hotel and I'd be happy to stay again....if it wasn't for it being too disturbing to sleep....
Stayed 1 night in Mar 2024
Response from Clinton on Mar 26, 2024
Thank you for staying and hope to see you back again in the future.I have asked out engineering department to review the HVAC unit in the room that you were staying in.

10/10 Excellent

Lorna

Stayed 1 night in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Clinton on Mar 23, 2024
Thank you

10/10 Excellent

Cindi

Great location to catch a flight!
Stayed 1 night in Mar 2024
Response from Clinton on Mar 23, 2024
Thank you

4/10 Poor

Elsa

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The driver in the shuttle service is rude. He told me I should not bring my pet again because the crate was too big, causing incovenience . The crate is bulky but he should have patience to accommodate me. I chose Delta Hotel because it is pet friendly.
Stayed 1 night in Mar 2024
Response from Clinton on Mar 23, 2024
Sorry to hear that your interactions with the shuttle driver was less than perfect. I have forwarded your comments to the company for them to address

10/10 Excellent

JENNIFER

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and easy to move around the city
Stayed 3 nights in Mar 2024
Response from Clinton on Mar 23, 2024
Thank you

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Clinton on Mar 23, 2024
Thank you

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late after long flight, fastest check in I have ever done! Room was great, custom temp set, and bed was comfy 👍
Stayed 1 night in Mar 2024
Response from Clinton on Mar 23, 2024
Thank you

2/10 Terrible

Darren, Ottawa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money this place is not worth it. Rooms were very small, not clean and very noisy.
Stayed 1 night in Mar 2024
Response from Clinton on Mar 23, 2024
We apologize that your stay was less than ideal

10/10 Excellent

Antonietta

Stayed 1 night in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Ziyaad

Stayed 1 night in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Kan Fat

Business traveller
I think if you could provide a toothbrush and a toothpaste will be perfect. Because toothpaste is not allowed to bring onboard aircraft.
Stayed 2 nights in Mar 2024
Response from Clinton on Mar 23, 2024
We have dental kits available upon request

10/10 Excellent

Jane

Stayed 1 night in Mar 2024
Response from Clinton on Apr 22, 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and always willing to help at all times, room was clean and food was amazing! Can't stess enough about the staff being amazing!!
Stayed 2 nights in Mar 2024
Response from Clinton on Mar 9, 2024
Thank you for your feedback. I will share it with the staff.

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024
Response from Clinton on Mar 26, 2024
Thank you for staying and hope to see you back again in the future.

8/10 Good

Charolette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient & comfortable everything you need in an airport hotel.
Stayed 1 night in Feb 2024
Response from Clinton on Mar 9, 2024
Glad to have had you as our guest

10/10 Excellent

Adreana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Mar 2024
Response from Clinton on Mar 9, 2024
Thank you for your feedback. I will share it with the staff.

6/10 Okay

Nelson Aldo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Clinton on Mar 9, 2024
Thank you for your response

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Clinton on Mar 9, 2024
Thank you for responding

10/10 Excellent

Paul

Liked: Amenities
I was very appreciative when I found out we had booked wrong day and they accommodated us regardless!… very satisfied!…
Stayed 1 night in Mar 2024
Response from Clinton on Mar 23, 2024
Thank you

10/10 Excellent

Mihai Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Clinton on Mar 9, 2024
Thank you for responding

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot near Pearson International Airport.
Stayed 1 night in Feb 2024
Response from Clinton on Mar 9, 2024
Thank you for the feedback

4/10 Poor

Marilyn

Stayed 1 night in Feb 2024
Response from Clinton on Mar 23, 2024
Thank for your visiting and for taking to time to complete a survey response. It would appear that your stay was less than ideal. If there is something specific you would like to bring to our attention we would appreciate that very much.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and good parking
Stayed 1 night in Feb 2024
Response from Clinton on Mar 9, 2024
Thank you