Reception

Reviews of ICI HOTEL Ueno Shin Okachimachi

3.5 out of 5
ICI HOTEL Ueno Shin Okachimachi
4-23, Taito, Taito-ku, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1009 reviews" "
Rating 8 - Good. 309 out of 1009 reviews" "
Rating 6 - Okay. 40 out of 1009 reviews" "
Rating 4 - Poor. 16 out of 1009 reviews" "
Rating 2 - Terrible. 6 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at! Rooms and bathrooms are nice and staff is super friendly. Location is good and although it is close to the Shin-okachimachi subway station (which services the Tsukuba express and Oedo line), you need to walk a bit to get to the JR lines. There are restaurants and shopping nearby and they also offer luggage storage and delivery to next hotel. Would recommend!
Stayed 2 nights in May 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on May 27, 2024
Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Additionally, we sincerely thank you for taking the time to post a review despite your busy schedule.Your compliments serve as encouragement for all our staff and lead to the provision of even better service. We will continue to strive to ensure your satisfaction in the future.We hope to welcome you again on another occasion. Please do not hesitate to visit us again.We eagerly await your return.ICI HOTEL Ueno Shin-Okachimachi Front Desk

8/10 Good

Richard, Mckinney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and in a quiet neighborhood. Rooms along the street are pretty noisy if you are a very light sleeper, but rooms in the back are larger and quieter. Dining options within walking distance are limited. Overall, we are well pleased with our stay.
Stayed 4 nights in May 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on May 27, 2024
Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Additionally, we sincerely thank you for taking the time to post a review despite your busy schedule.Your compliments serve as encouragement for all our staff and lead to the provision of even better service. We will continue to strive to ensure your satisfaction in the future.We hope to welcome you again on another occasion. Please do not hesitate to visit us again.We eagerly await your return.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on May 23, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi. Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful attendants. Thanks for a lovley stay.
Stayed 1 night in May 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on May 20, 2024
"Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Additionally, we sincerely thank you for taking the time to post a review despite your busy schedule.Your compliments serve as encouragement for all our staff and lead to the provision of even better service. We will continue to strive to ensure your satisfaction in the future.We hope to welcome you again on another occasion. Please do not hesitate to visit us again.We eagerly await your return.ICI HOTEL Ueno Shin-Okachimachi Front Desk"

10/10 Excellent

Ming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful
Stayed 4 nights in May 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on May 19, 2024
"Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Additionally, we sincerely thank you for taking the time to post a review despite your busy schedule.Your compliments serve as encouragement for all our staff and lead to the provision of even better service. We will continue to strive to ensure your satisfaction in the future.We hope to welcome you again on another occasion. Please do not hesitate to visit us again.We eagerly await your return.ICI HOTEL Ueno Shin-Okachimachi Front Desk"

10/10 Excellent

Wenyu, Missassauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lots of place nearby to eat. Very quiet at night which is a must for us. A bit small compared to US and canada hotels. Overall great service
Stayed 10 nights in Apr 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on May 15, 2024
Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Also, we greatly appreciate you taking the time to post a review despite your busy schedule.We strive to maintain cleanliness at all times at our hotel and make every effort to welcome our guests in a pristine environment. Your kind words serve as encouragement for all our staff and contribute to providing better service. We will continue to endeavor to ensure your satisfaction in the future.We look forward to welcoming you again on another occasion. All the staff are eagerly awaiting your return.

10/10 Excellent

SAU FUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on May 15, 2024
Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Additionally, we sincerely thank you for taking the time to post a review despite your busy schedule.Your compliments serve as encouragement for all our staff and lead to the provision of even better service. We will continue to strive to ensure your satisfaction in the future.We hope to welcome you again on another occasion. Please do not hesitate to visit us again.We eagerly await your return.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, clean environment, and bed was comfortable.
Stayed 6 nights in May 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on May 12, 2024
Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Additionally, we sincerely thank you for taking the time to post a review despite your busy schedule.Your compliments serve as encouragement for all our staff and lead to the provision of even better service. We will continue to strive to ensure your satisfaction in the future.We hope to welcome you again on another occasion. Please do not hesitate to visit us again.We eagerly await your return.ICI HOTEL Ueno Shin-Okachimachi Front Desk

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on May 9, 2024
"Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Additionally, we sincerely thank you for taking the time to post a review despite your busy schedule.Your compliments serve as encouragement for all our staff and lead to the provision of even better service. We will continue to strive to ensure your satisfaction in the future.We hope to welcome you again on another occasion. Please do not hesitate to visit us again.We eagerly await your return.ICI HOTEL Ueno Shin-Okachimachi Front Desk"

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on May 9, 2024
"Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.We would also like to thank you for taking the time out of your busy schedule to post your feedback.At our hotel, we provide carefully selected equipment to ensure a comfortable stay for our guests.We are truly honored that you were satisfied with our stay.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Yuting

Stayed 3 nights in Apr 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on May 27, 2024
Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Additionally, we sincerely thank you for taking the time to post a review despite your busy schedule.Your compliments serve as encouragement for all our staff and lead to the provision of even better service. We will continue to strive to ensure your satisfaction in the future.We hope to welcome you again on another occasion. Please do not hesitate to visit us again.We eagerly await your return.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near two train stations, as well as very close to major areas and attractions. Very clean and organized hotel with friendly staff. Great room. Clean and friendly neighborhood.
Stayed 13 nights in Apr 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on May 4, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

Devi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on May 3, 2024
Thank you very much for choosing ICHI HOTEL UENO SHIN-Okachimachi. We thank you again for taking time out of your busy schedule to give us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of our employees look forward to serving you again.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

See Long Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Huge bath room
Stayed 6 nights in Apr 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Apr 30, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and close to transportation and restaurants.
Stayed 6 nights in Apr 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Apr 22, 2024
"Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Also, we greatly appreciate you taking the time to post a review despite your busy schedule.We strive to maintain cleanliness at all times at our hotel and make every effort to welcome our guests in a pristine environment. Your kind words serve as encouragement for all our staff and contribute to providing better service. We will continue to endeavor to ensure your satisfaction in the future.We look forward to welcoming you again on another occasion. All the staff are eagerly awaiting your return.ICI HOTEL Ueno Shin-OkachimachiFront Desk"

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and room clean everyday
Stayed 5 nights in Apr 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Apr 18, 2024
Thank you for taking the time out of your busy schedule to post a review. If you have another opportunity, we hope you will choose our hotel again. All of our staff will work hard every day to operate the hotel better.

10/10 Excellent

Rica, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything and everything you need is there. Very clean hotel.
Stayed 2 nights in Mar 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Apr 7, 2024
"Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Yeow Kiat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a subway but a longer walk from Ueno main station. Close to Ueno park and several tourist attractions but further from Shinjuku and Shibuya areas. Overall a good stay.
Stayed 4 nights in Mar 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Mar 27, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

Natalia

Stayed 3 nights in Mar 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front on Apr 15, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

8/10 Good

Hanh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good Location next to couple train stations. The breakfast was just ehh. We tried one morning and that was it. Just plain and boring ham sandwiches. The hotel is clean and quiet
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Mar 26, 2024
"Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We sincerely apologize for any inconveniences you may have experienced when using our service.Regarding 〇〇, we will discuss improvement measures with the 〇〇 person in charge to prevent a similar situation from occurring in the future.We hope that you will consider using our hotel again if you have the opportunity.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice stay
Stayed 3 nights in Mar 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Mar 21, 2024
Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Mar 30, 2024
"Thank you very much for choosing to stay at ICI HOTEL Ueno Shin-Okachimachi. We sincerely appreciate your patronage. Also, we greatly appreciate you taking the time to post a review despite your busy schedule.We strive to maintain cleanliness at all times at our hotel and make every effort to welcome our guests in a pristine environment. Your kind words serve as encouragement for all our staff and contribute to providing better service. We will continue to endeavor to ensure your satisfaction in the future.We look forward to welcoming you again on another occasion. All the staff are eagerly awaiting your return.ICI HOTEL Ueno Shin-OkachimachiFront Desk"

10/10 Excellent

Anna Genica

Liked: Cleanliness
Stayed 5 nights in Mar 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Nishibashi on Mar 8, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi. All of our staff will work hard every day so that you will choose our hotel again.

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have a room where we could individually control the thermostat as many other places we stayed in were too hot and we needed to open a window to cool down. Plumbing was quite loud and we could hear the blow dryer from the next room but otherwise the room was great. Despite facing a busier street the traffic noise was barely noticeable. Staff were friendly and helpful.
Stayed 2 nights in Feb 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Mar 2, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.Thank you for your valuable feedback, such as the fact that the pipes are quite noisy.Although it is difficult to make immediate improvements, we will consider this as an issue for future consideration.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient
Stayed 3 nights in Feb 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Feb 29, 2024
Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.Also, thank you for taking the time out of your busy schedule to post a review.Our hotel is always clean and we strive to welcome our guests in good condition.Your words of praise will encourage all of our employees and help us provide even better services.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

8/10 Good

TAKASHI

Stayed 1 night in Feb 2024
Response from イチホテル上野新御徒町 フロント on Feb 29, 2024
"この度は、イチホテル上野新御徒町をご利用いただき誠にありがとうございました。また、お忙しい中口コミのご投稿ありがとうございます。当ホテルでは常に清潔であるよう心がけ、綺麗な状態でお客様をお迎えできるよう努めております。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。イチホテル上野新御徒町 フロント"

10/10 Excellent

AHRAN

Stayed 5 nights in Feb 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Feb 27, 2024
"Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.Also, thank you for taking the time out of your busy schedule to post a review.Your words of praise will encourage all of our employees and help us provide even better services.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

6/10 Okay

Frederick

Stayed 3 nights in Feb 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Feb 25, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

8/10 Good

Yi-Chuan

Stayed 2 nights in Feb 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Nishibashi on Feb 19, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi. We look forward to serving you again.

10/10 Excellent

SZE MAN

Stayed 6 nights in Feb 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Nishibashi on Feb 17, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Also, thank you for taking the time out of your busy schedule to post a review.Our hotel is always clean and we strive to welcome our guests in good condition.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Ming-te

Stayed 4 nights in Feb 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Nishibashi on Feb 17, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Also, thank you for taking the time out of your busy schedule to post a review.Our hotel is always clean and we strive to welcome our guests in good condition.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

8/10 Good

SHIH CHING

Stayed 5 nights in Feb 2024
Response from イチホテル上野新御徒町 フロント on Feb 11, 2024
口コミのご投稿ありがとうございます。

8/10 Good

Mei Yun

Stayed 5 nights in Jan 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Feb 6, 2024
Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.Also, thank you for taking the time out of your busy schedule to post a review.Our hotel is always clean and we strive to welcome our guests in good condition.Your words of praise will encourage all of our employees and help us provide even better services.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Huan Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and just need a short walk to station.
Stayed 3 nights in Jan 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Feb 6, 2024
Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.Also, thank you for taking the time out of your busy schedule to post a review.Our hotel is always clean and we strive to welcome our guests in good condition.Your words of praise will encourage all of our employees and help us provide even better services.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

8/10 Good

Jarinya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is comfortable.
Stayed 4 nights in Jan 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Jan 29, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

8/10 Good

kyoungseon

Stayed 3 nights in Jan 2024
Response from イチホテル上野新御徒町 フロント on Jan 30, 2024
口コミのご投稿ありがとうございます。

10/10 Excellent

Hyun Ho

Stayed 2 nights in Jan 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Jan 27, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a more quieter area just east of Okachimachi/Ueno. You can walk to Ueno in 15 minutes, so if you don't mind not being in the thick of it all, this is a hotel for you! Staff are friendly and clean the room every day. Rooms are a standard size for Japanese hotels, and by that I mean that they are small! But these are no smaller than any other hotel you might go to. Overall, we enjoyed our stay here, good connections to the rest of Tokyo and can easily walk to Ueno/Akihabara areas, as well as Asakusa about 25 minutes walk to the East.
Stayed 4 nights in Jan 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Jan 21, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

Taegue

Stayed 4 nights in Jan 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Jan 20, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

8/10 Good

Shyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it.
Stayed 4 nights in Jan 2024
Response from イチホテル上野新御徒町 フロント on Jan 18, 2024
口コミのご投稿ありがとうございます。

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from イチホテル上野新御徒町 フロント on Jan 18, 2024
口コミのご投稿ありがとうございます。

8/10 Good

Maggie Mo Kit

Stayed 6 nights in Jan 2024
Response from Ichi Hotel Ueno Shin-Okachimachi front desk on Feb 6, 2024
Thank you very much for choosing ICI Hotel Ueno Shin-Okachimachi.Also, thank you for taking the time out of your busy schedule to post a review.Our hotel is always clean and we strive to welcome our guests in good condition.Your words of praise will encourage all of our employees and help us provide even better services.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.ICI HOTEL Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Man Ting Mandy

Stayed 1 night in Jan 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Jan 12, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

Jennifer

Stayed 4 nights in Jan 2024
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Jan 12, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

Pierre

Stayed 10 nights in Dec 2023
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Jan 25, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

10/10 Excellent

Chun Kit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is about 10 minutes away from an JR station, but only 1 minute away from subway station. The staff are helpful and friendly.
Stayed 2 nights in Dec 2023
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Jan 12, 2024
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive to satisfy our customers.If you have another chance, please come visit us again.All of our employees are looking forward to seeing you.

8/10 Good

Wan Teen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean hotel
The room was small but decent by Tokyo standards. Everything was new and clean. Suggestion would be to provide instant coffee sachets in addition to the tea bags. Housekeeping did not clear the hair trapped in the bathtub trap and that caused the water flow to be stuck at one point.
Stayed 6 nights in Dec 2023
Response from ICI HOTEL Ueno Shin-Okachimachi Front Desk on Dec 27, 2023
Thank you very much for using ICI Hotel Ueno Shin-Okachimachi.Once again, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback.We sincerely apologize for any inconveniences you may have experienced when using our service.Regarding housekeeping's inability to remove hair stuck in the bathtub trap, we will discuss improvement measures with the cleaning staff to prevent a similar situation from occurring in the future.We hope that you will consider using our hotel again if you have the opportunity.

8/10 Good

Seema

Stayed 1 night in Dec 2023
Response from イチホテル上野新御徒町 フロント on Jan 18, 2024
口コミのご投稿ありがとうございます。

4/10 Poor

Erlenda

Stayed 1 night in Dec 2023
Response from イチホテル上野新御徒町 フロント on Dec 27, 2023
口コミのご投稿ありがとうございます。

10/10 Excellent

Lina

Stayed 19 nights in Dec 2023
Response from ICI HOTEL 上野新御徒町 フロント on Dec 24, 2023
この度はイチホテル上野新御徒町をご利用いただき、誠にありがとうございました。当館でのご滞在をお楽しみいただけましたでしょうか。お時間を取って口コミ投稿していただき重ねてお礼申し上げます。戴いたご意見は今後のサービス向上に役立ててまいります。今後もお客様にご満足いただけますよう、より一層の精進を重ねてまいりますので、是非また足を運んでいただけると幸いでございます。またの機会を従業員一同心よりお待ちしております。今後とも当ホテルを何卒よろしくお願い申し上げます。