Title: ICI HOTEL Ueno Shin Okachimachi - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ICI HOTEL Ueno Shin Okachimachi Shoppers find convenience and comfort in Tokyo with helpful staff, luggage storage, and a prime location that makes exploring the city's retail scene effortless ## Photo gallery for ICI HOTEL Ueno Shin Okachimachi ![Reception - ICI HOTEL Ueno Shin Okachimachi (Tokyo)](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/a605a127.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast served - ICI HOTEL Ueno Shin Okachimachi (Tokyo)](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/bbe833cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free WiFi - ICI HOTEL Ueno Shin Okachimachi (Tokyo)](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/a72a2ccc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elevator - ICI HOTEL Ueno Shin Okachimachi (Tokyo)](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/0719a102.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - ICI HOTEL Ueno Shin Okachimachi (Tokyo)](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/06df6640.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ICI HOTEL Ueno Shin Okachimachi, in the heart of Shin Okachimachi, offers a vibrant base for Tokyo adventures. Guests love the on-site restaurant, practical laundry facilities, and free in-room WiFi. The helpful staff and excellent location consistently earn praise from visitors. ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Air conditioning - Parking available - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=25090416&PinnedHotelID=25090416&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=25090416&PinnedHotelID=25090416&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=25090416&PinnedHotelID=25090416&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=25090416&PinnedHotelID=25090416&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=25090416&PinnedHotelID=25090416&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=25090416&PinnedHotelID=25090416&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=25090416&PinnedHotelID=25090416&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=25090416&PinnedHotelID=25090416&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Double Room ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/575317db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Sleeps 2 ### View all photos for Twin Room ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/d5d71714.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ### View all photos for Single Room, Non Smoking ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/b1bcb887.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking 9.8 Exceptional 7 reviews ### Highlights Air conditioning Heating Mini-fridge Plasma TV Separate bedroom Private bathroom Toilet with electronic bidet Shower/tub combination - 149 sq ft - 1 bedroom - Sleeps 1 - 1 Double Bed ### View all photos for Standard Double Room, Non Smoking ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/2715af0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking 8.6 Excellent 21 reviews ### Highlights Air conditioning Heating Mini-fridge Plasma TV Private bathroom Toilet with electronic bidet Shower/tub combination Hair dryer - 149 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Double Room, Non Smoking ![Deluxe Double Room, Non Smoking](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/1da3c560.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking 9.0 Wonderful 6 reviews ### Highlights Air conditioning Heating Mini-fridge Plasma TV Private bathroom Toilet with electronic bidet Shower/tub combination Hair dryer - 191 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Twin Room, Non Smoking ![Twin Room, Non Smoking](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/97006754.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 9.2 Wonderful 29 reviews ### Highlights Air conditioning Heating Mini-fridge Plasma TV Private bathroom Toilet with electronic bidet Shower/tub combination Hair dryer - 198 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed) ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/a72a2ccc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed) 8.0 Very good 1 review ### Highlights Air conditioning Heating Mini-fridge Plasma TV Private bathroom Toilet with electronic bidet Shower/tub combination Hair dryer - Sleeps 2 - 1 Double Bed ### View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed) ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/f5fbca6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed) 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Mini-fridge Plasma TV Private bathroom Toilet with electronic bidet Shower/tub combination Hair dryer - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Double Room Nonsmoking ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/e889f0c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Nonsmoking - Sleeps 2 ### View all photos for Single Room ![Lobby](https://images.trvl-media.com/lodging/26000000/25100000/25090500/25090416/04a436cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - Sleeps 1 ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/115000000/114480000/114478100/114478025/46a3b6ed_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Minn Nihonbashi Suitengumae Chuo - Kitchen - Free WiFi - Air conditioning - Microwave 9.0 Wonderful 25 reviews CA $151 CA $166 total Jan 23 - Jan 24 [](https://www.expedia.ca/Tokyo-Hotels-Minn-Nihonbashi-Suitengumae.h114478025.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=aeb9a4fe-db50-4c14-9612-a2437d55af5c&top_cur=CAD) Ad ![Premium Room, 2 Single Beds, Bay View (High Floor)](https://images.trvl-media.com/lodging/1000000/20000/15300/15228/77971be1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Tokyo Bay by IHG Minato - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-ICI-HOTEL-Ueno-Shin-Okachimachi.h25090416.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-ICI-HOTEL-Ueno-Shin-Okachimachi.h25090416.Hotel-Information) ## About the area Located in Taito, a neighborhood in Tokyo, ICI HOTEL Ueno Shin Okachimachi is near a metro station. Sensoji Temple and Tokyo Skytree are notable landmarks, and some of the area's popular attractions include Ueno Zoo and Tokyo Disney Resort®. Satake Shopping Arcade and Ameyoko Shopping District are two other places to visit that come recommended. Guests appreciate the hotel's convenience to public transportation: Shin-okachimachi Station is just steps away and Naka-Okachimachi Station is 7 minutes by foot. [Visit our Tokyo travel guide](https://www.expedia.ca/Tokyo.dx179900) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.70612%2C139.78162&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DyVioFpSWnZDxvtPDuuSIwkKK6g=) 4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016 ### What's nearby - ![Yanagibashi_TaitoDesignersVillage_553248621586103715_3](https://images.trvl-media.com/place/553248621586103715/b303c63c-897a-4e22-a83b-d71fab9864f8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Taito Designers Village 3 min walk \- 0.3 km - ![Here is a little street late at night near Akihabara and Ueno park. #japan #tokyo #akihabara #city #streets #neon #lights #night #shops #restaurants](https://images.trvl-media.com/place/6180785/6ebd4d7c-9d7a-49c5-b702-81f2e0c1860f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ameyoko Shopping District 9 min walk \- 0.8 km - ![Ueno park Shinobazu pond and modern buildings at autumn in Tokyo, Japan](https://images.trvl-media.com/place/508062/0bdf60b5-4a95-489d-82d9-6a9c85c6e530.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ueno Park 13 min walk \- 1.1 km - ![AGGYR7 tiger, Ueno Zoo, Tokyo, Japan](https://images.trvl-media.com/place/6076460/197a9f9b-eb9a-4b37-8853-a7bc423341bf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ueno Zoo 15 min walk \- 1.3 km - Satake Shopping Arcade 2 min walk \- 0.2 km ### Getting around - Shin-okachimachi Station 2 min walk - Okachimachi Station 10 min walk - Haneda Airport (HND) 44 min drive ### Restaurants - 縁 1 min walk - 鳥笑 3 min walk - 小島珈琲 1 min walk - Fakalò pizza gallery 4 min walk - ラホール 御徒町店 3 min walk ## About this property ### ICI HOTEL Ueno Shin Okachimachi Hotel near Ameyoko Shopping District Located close to Satake Shopping Arcade and Benten-Do Temple, ICI HOTEL Ueno Shin Okachimachi provides laundry facilities and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks like: - Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe - A vending machine, luggage storage, and smoke-free premises - Guest reviews say great things about the helpful staff, first-rate property condition, and location Room features All 108 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Bathrooms with toilets with electronic bidets and shower/tub combinations - Mini fridges, heating, and daily housekeeping ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/47000000/46310000/46305200/46305128/9d64561d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tosei Hotel Cocone Ueno Okachimachi Ueno - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,002 reviews CA $102 CA $112 total Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=46305128&PinnedHotelID=46305128&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/19000000/18950000/18945900/18945801/7223c928.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sotetsu Fresa Inn Ueno Okachimachi Ueno - Free WiFi - Air conditioning - Breakfast available - Laundry 9.0 Wonderful 1,003 reviews CA $115 CA $127 total Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=18945801&PinnedHotelID=18945801&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/28000000/27390000/27389900/27389865/043996ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ICI HOTEL Asakusabashi Taito - 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Business services 8.8 Excellent 1,001 reviews CA $100 CA $110 total Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=31693040&PinnedHotelID=31693040&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/70000000/69270000/69266800/69266746/8574362a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Ueno Ekimae Taito - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,326 reviews CA $110 CA $134 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=69266746&PinnedHotelID=69266746&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 1760 per person)](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/d44f4d6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS Ueno East Taito - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 999 reviews CA $66 CA $73 total Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/40000000/39180000/39179400/39179358/e651c3da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### hotel MONday Premium Ueno Okachimachi Taito - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 882 reviews CA $170 CA $189 total Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=39179358&PinnedHotelID=39179358&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/14000000/13100000/13094200/13094145/336279ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Keisei Ueno Ekimae Ueno - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,191 reviews CA $98 CA $120 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=13094145&PinnedHotelID=13094145&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/40000000/39180000/39179000/39178970/752281f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### hotel MONday Akihabara Asakusabashi Taito - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 280 reviews CA $104 CA $115 total Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=39178970&PinnedHotelID=39178970&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Onsite parking available only on request - Covered self parking on site (JPY 3,000 per night) - Limited onsite self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children - A restaurant ### Family friendly - Laundry facilities - Mini-fridge ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - No elevator - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchairs on site ### More - 1 building - 11 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Plasma TV ### Food and drink - Mini-fridge ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Heating - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children - Covered self parking fee: JPY 3000 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Safety features at this property include a fire extinguisher, a smoke detector, and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Alcohol is not served at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo ICI HOTEL Ueno Shin Okachimachi RELIEF ICI Ueno Shin Okachimachi RELIEF Tokyo ICI Ueno Shin Okachimachi RELIEF ICI Ueno Shin Okachimachi REL Ici Ueno Shin Okachimachi ICI HOTEL Ueno Shin Okachimachi Hotel ICI HOTEL Ueno Shin Okachimachi Tokyo ICI HOTEL Ueno Shin Okachimachi by RELIEF ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo ## Frequently asked questions ### Is ICI HOTEL Ueno Shin Okachimachi pet-friendly? ### How much does it cost to stay at ICI HOTEL Ueno Shin Okachimachi? ### How much is parking? ### What time is check-in at ICI HOTEL Ueno Shin Okachimachi? ### What time is check-out at ICI HOTEL Ueno Shin Okachimachi? ### Where is ICI HOTEL Ueno Shin Okachimachi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ICI HOTEL Ueno Shin Okachimachi Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 611 8 - Good 302 6 - Okay 58 4 - Poor 21 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Mateo Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff, clean rooms, quiet and nicely decorated ##### Mateo Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Kimberly Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was so helpful and friendly, the hotel was warm and homelike, the location was great! Very happy with our stay! ##### Kimberly Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Axel Nov 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean rooms and front desk staff were very helpful ##### Axel Stayed 6 nights in Nov 2025 ### 8/10 Good #### YING Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean place. ##### YING Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jonathan Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast, while seperate, was nice and affordable. Beds and rooms were clean and kept cool. Staff were very helpful, and the lobby has a currency exchange for cash. ##### Jonathan Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Richard Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location for us to walk to the places we wanted to see. ##### Richard Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Nina Ann Dec 10, 2025 Liked: Cleanliness, staff & service, amenities We had a really good stay. The staff are all so helpful. They also helped us with the luggage forwarding. We didn’t even need to fill up anything. The area is really nice and quiet too. We liked walking around at night :) ##### Nina Ann Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Gabriel Dec 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was tidy and clean, hot water and a shower/bath combo. No complaints at all, service was great and the hotel is a short distance from a couple of different stations making it easy to get to anywhere in tokyo. Walking distance from Akihabara ##### Gabriel Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Andrew Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel The room was very clean, the staff were incredibly helpful and welcoming. The location was great, quiet enough but also with good links to the rest of Tokyo. ##### Andrew Stayed 3 nights in Oct 2025 ### 8/10 Good #### Atif Dec 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, simple rooms with attentive staff - checkout time of 10:00 am is somewhat inconvenient ##### Atif Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Alex Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was very helpful and friendly, room was small but quite cozy ##### Alex Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Sara Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice rooms and clean too. The staff are extremely helpful and friendly too. The hotel is within station distance, a nearby 7-eleven and a bustling street full of vendors. We would stay again. ##### Sara Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Verified traveller Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel! Easy check-in and check-out, very clean, and comfortable. Near popular spots, but nice and quiet ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Arjun Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great experience at this hotel. The rooms were clean. The staff, especially Mr. Matsumoto, were so helpful when we needed help with accessibility. We were well taken care off and would definitely return. ##### Arjun Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Nicole Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were so helpful and kind! The room was very comfortable and clean, we used the laundry machine as well and they had English translation for easy access. ##### Nicole Stayed 2 nights in Sep 2025 ### 8/10 Good #### Chizuko Nov 16, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities It was clean enough and stuff was very courteous. I did not know there were toothbrush at the front desk area till I checked out. I wish they told me what was available when I checked in. ##### Chizuko Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Daniela Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had an amazing stay at this beautiful hotel in Tokyo! The neighborhood was peaceful and quiet, yet conveniently connected to public transportation, making it easy for us to get around. Our room on the 10th floor offered a stunning view of the Tokyo Skytree — especially magical at night. We felt incredibly comfortable and well taken care of throughout our stay. Highly recommended! ##### Daniela Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Stephane Aug 29, 2025 Liked: Amenities, property conditions & facilities Hotel was an excellent location. All the step was very helpful and polite and breakfast was also great value. I would recommend it again. ##### Stephane Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### deanne Sep 24, 2025 Liked: Amenities Immaculate clean. Staff amazing, helpful. Fast WIFI. ##### deanne Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rado Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family stay Amazing stay! Well located! ##### Rado Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Stacey Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very easy to access from the metro station. The staff were very helpful when we had questions. Although our room was small(common in Japan),we had everything we needed including a small fridge,kettle and tea,and access to washers and dryers.The shower had fantastic water pressure and was very hot. i would not hesitate to stay here again! ##### Stacey Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Jess May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely property, super friendly staff at check in, very clean, shower was really nice would definitely stay again ##### Jess Stayed 1 night in May 2025 ### 10/10 Excellent #### Jastine Jul 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and accomodating. Facility was very clean and comfortable. ##### Jastine Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ng Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff are very nice and helpful. ##### Ng Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ben May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location and great for exploring the city ##### Ben Stayed 5 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [ibis Styles Tokyo Ginza East](https://www.expedia.ca/Tokyo-Hotels-Ibis-Styles-Tokyo-Ginza-East.h39599836.Hotel-Information) > > [Super Hotel Tokyo Kinshicho Ekimae](https://www.expedia.ca/Tokyo-Hotels-SuperHotel-Tokyo-Kinshicho-Ekimae.h36433090.Hotel-Information) > > [JR WEST GROUP VIA INN SHINJUKU](https://www.expedia.ca/Tokyo-Hotels-Via-Inn-Shinjuku.h36639394.Hotel-Information) > > [Toyoko Inn Shinagawa Konan Tennozu Isle](https://www.expedia.ca/Tokyo-Hotels-Toyoko-Inn-Tokyo-Shinagawa-Konan-Guchi-Tennozu-Isle.h16188053.Hotel-Information) > > [Tokyo House INN S&G](https://www.expedia.ca/Tokyo-Hotels-Tokyo-House-Inn.h11741156.Hotel-Information) > > [APA Hotel Nihombashi Bakurocho Ekimae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Nihombashi-Bakurocho-Ekimae.h29342349.Hotel-Information) > > [APA Hotel Shinagawa Sengakuji Ekimae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinagawa-Sengakuji-Ekimae.h12264361.Hotel-Information) > > [hotel MONday Asakusa](https://www.expedia.ca/Tokyo-Hotels-Hotel-MONday-Asakusa-Kototoi-Dori.h39177266.Hotel-Information) > > [APA Hotel PRIDE Akasaka Kokkaigijidomae](https://www.expedia.ca/Tokyo-Hotels-APA-HOTEL-PRIDE-KOKKAIGIJIDOMAE-National-Diet-Bldg.h32484812.Hotel-Information) > > [JR WEST GROUP VIA INN Prime NIHONBASHI NINGYOCHO](https://www.expedia.ca/Tokyo-Hotels-VIA-INN-Nihonbashi-Ningyocho.h36928168.Hotel-Information) > > [Hotel Cen](https://www.expedia.ca/Tokyo-Hotels-Cen-DIVERSITY-HOTEL-CAFE.h37128982.Hotel-Information) > > [OMO5 Tokyo Otsuka by Hoshino Resorts](https://www.expedia.ca/Tokyo-Hotels-Hoshino-Resorts-OMO5-Tokyo-Otsuka.h20577295.Hotel-Information) > > [ALFIT HOTEL & BAR AKASAKA](https://www.expedia.ca/Tokyo-Hotels-Hotel-REX.h35561762.Hotel-Information) > > [Tokyo Disneysea Hotel Miracosta](https://www.expedia.ca/Chiba-Hotels-Tokyo-Disneysea-Hotel-Miracosta.h14638120.Hotel-Information) > > [9h nine hours Akasaka](https://www.expedia.ca/Tokyo-Hotels-Nine-Hours-Akasaka.h22799361.Hotel-Information) > > [APA Hotel Shibuya Dogenzakaue](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shibuya-Dogenzaka-Ue.h5426529.Hotel-Information) > > [JR WEST GROUP VIA INN SHINAGAWA OIMACHI](https://www.expedia.ca/Tokyo-Hotels-Via-Inn-Tokyo-Oimachi.h15725940.Hotel-Information) > > [APA Hotel Shinjuku Gyoemmae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinjuku-Gyoen-Mae.h8353858.Hotel-Information) > > [JR WEST GROUP VIA INN Iidabashi Korakuen](https://www.expedia.ca/Tokyo-Hotels-Via-Inn-Iidabashi-Korakuen.h36680086.Hotel-Information) > > [Tokyu Stay Shinjuku Eastside](https://www.expedia.ca/Tokyo-Hotels-Tokyu-Stay-Shinjuku-East-Side.h63655235.Hotel-Information) > > [Toyoko Inn Tokyo Station Shin Ohashi Mae](https://www.expedia.ca/Tokyo-Hotels-Toyoko-Inn-Tokyo-Eki-Shin-Ohashi-Mae.h17369853.Hotel-Information) > > [Super Hotel Premier Akasaka](https://www.expedia.ca/Tokyo-Hotels-Super-Hotel-Lohas-Akasaka.h11976194.Hotel-Information) > > [Galois Hotel Shin-Ōkubo](https://www.expedia.ca/Tokyo-Hotels-GALOISHOTEL.h40742437.Hotel-Information) > > [Far East Village Hotel Ariake, Tokyo](https://www.expedia.ca/Tokyo-Hotels-Village-Hotel-Ariake-Tokyo.h37728125.Hotel-Information) > > [Super Hotel Premier Tokyo Station Yaesu Chuo](https://www.expedia.ca/Tokyo-Hotels-Superhotel-Premier-Tokyo-Yaesu-Chuoguchi.h36481228.Hotel-Information) > > [Minn Kasai](https://www.expedia.ca/Tokyo-Hotels-MONday-Apart-KASAI.h66190031.Hotel-Information) > > [Rembrandt Cabin Shinjuku Shin-Okubo](https://www.expedia.ca/Tokyo-Hotels-RENBRANDT-CABIN-SHIN-OKUBO.h67280986.Hotel-Information) > > [KAIKA TOKYO by THE SHARE HOTELS](https://www.expedia.ca/Tokyo-Hotels-THE-SHARE-HOTELS-KAIKA-Tokyo.h44129470.Hotel-Information) > > [Book & Bed Tokyo Shinjuku - Hostel](https://www.expedia.ca/Tokyo-Hotels-BOOK-AND-BED-TOKYO-SHINJUKU-Hostel.h22699069.Hotel-Information)