Gennoya

Property class: 2.5

Choose dates to view prices

Close to Shinjuku Gyoen National Garden and MUFG Stadium, Gennoya provides amenities like laundry facilities. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room (1)

A hotel room with a bed, a desk with a microwave, a flat-screen TV, and an air conditioner.

Single Room (1)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Room (2)

A hotel room with a desk, a drawer with towels, a bottle, and a box.

Studio Room (2)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Studio Room (3)

A bunk bed room with a desk and chair, a remote control, and a bottle of spray.

Studio Room (3)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Studio Room (4)

A bunk bed room with a desk and chairs, a small table, and a window with blinds.

Studio Room (4)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Studio Room (5)

A bunk bed with a wooden frame and white bedding.

Studio Room (5)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Studio Room (6)

A dormitory room with bunk beds, a desk with a remote control, and a window with blinds.

Studio Room (6)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Bunk Beds

View all photos for Double room, Non-smoking (Stylish room | Up to 6 people | room5)

A room with a bunk bed, a wooden desk, a chair, a small trash bin, and a laundry station.

Double room, Non-smoking (Stylish room | Up to 6 people | room5)

  • Sleeps 11

View all photos for Double room, Non-smoking (Stylish room | Up to 6 people | room2)

A bunk bed with a wooden frame, white bedding, and a table with a remote control.

Double room, Non-smoking (Stylish room | Up to 6 people | room2)

  • Sleeps 11

View all photos for Double room, Non-smoking (Stylish room | Up to 6 people | room3)

A bunk bed room with a desk and chairs, a small table, and a window with blinds.

Double room, Non-smoking (Stylish room | Up to 6 people | room3)

  • Sleeps 11

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  • Free WiFi
The price is CA $322
CA $354 total
Sep 23 - Sep 24
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About the area

Shinjuku, a neighborhood in Tokyo, is home to Gennoya. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ueno Park and Tokyo Bay. Shinjuku Gyoen National Garden and Tokyo Disneyland® are not to be missed. Visit our Tokyo travel guide
View more Guest houses in Tokyo
Map
4-3 Aizumicho, Tokyo, Tokyo, 160-0005

What's nearby

  • A traditional Asian pavilion with a tiled roof, surrounded by lush greenery.
    Shinjuku Gyoen National Garden
    7 min walk - 0.7 km
  • An aerial view of a city with a large stadium surrounded by buildings and a sports field.
    Meiji Jingu Stadium
    7 min drive - 5.1 km
  • Tokyo Toy Museum
    3 min walk - 0.3 km
  • Isetan Department Store Shinjuku
    19 min walk - 1.7 km
  • Shinjuku Isetan
    4 min drive - 2.1 km

Getting around

  • Yotsuya-Sanchome Station
    2 min walk
  • Shinanomachi Station
    13 min walk
  • Haneda Airport (HND)
    36 min drive

Restaurants

  • サイゼリヤ
    2 min walk
  • 日高屋
    1 min walk
  • カフェ・ベローチェ
    3 min walk
  • 妻家房
    1 min walk
  • バーガーキング
    2 min walk

About this property

Gennoya

  • Guesthouse near Shinjuku Gyoen National Garden
  • Close to MUFG Stadium, Gennoya provides amenities like laundry facilities. Stay connected with free in-room WiFi.
  • You'll also find perks like:
  • Smoke-free premises
  • Room features
  • All guestrooms at Gennoya have comforts such as air conditioning, as well as amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 24-inch flat-screen TVs with cable channels
    • Refrigerators, microwaves, and video-game consoles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Video game console
  • Video games

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Gennoya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gennoya?

As of Sept 18, 2026, prices found for a 1-night stay for 2 adults at Gennoya on Sept 24, 2026 start from CA $168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Gennoya?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Gennoya?

Check-out is at 10:00 AM.

Where is Gennoya located?

Located in Shinjuku, this guesthouse is within 1 mi (2 km) of Shinjuku Gyoen National Garden and MUFG Stadium. Tokyo Imperial Palace and Shibuya Crossing are also within 3 mi (5 km). Yotsuya-Sanchome Station is only a 2-minute walk and Akebonobashi Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gennoya Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 58 reviews
Rating 8 - Good. 14 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 4 out of 58 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Gennoya. It was very close to the metro station and centrally located. The property was clean and had everything we needed for our short stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to train station! Wonderful quick responding staff and excellent shower pressure. Would stay here again!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to check in. Everything was nice and tidy for my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a 5 min walk from the main train station, clean hotel and convenient location with a lot of things to do and see. We loved the stay.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good budget accommodations. Appreciated the fridge, freezer, hot plate and other amenities. Rooms were a decent size and had lots of beds for our family.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Close to the station and places to eat.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. Very close to the train station and buses. No cutlery. Poor quality towels. Very comfortable beds. Great restaurants in the area. We enjoyed our time here.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Convenient location, close to metro and convenience store, plenty of bedding for a family of 5.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent with 7-11 and one subway within 5 mins walk. Only one stop away from the Shinjuku Gyoen National Garden that is a famous spot for sightseeing Cherry Blossoms. We stayed on the 3rd floor so super quiet. I’ve got quick response for all my queries. Highly recommend it for families travelling to Tokyo.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation. Clean. Quiet and safe. Good communication with the staff. No lift be mindful of your luggage, but not high floors, easy access. Close to the shops and restaurants. Our stay was very pleasant. Thank you.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleaniless. Easy to walk to food store.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Very clean & cozy stay. Located close to train stations, food, shopping. Quiet neighborhood, laundry in site was a blessing.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great stay here. Everything working fine. Self check-out made it easier. It’s close to the train station also.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Clean and very convenient. Located close to restaurants and shops. Super easy check in. Fantastic accommodation
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to Metro. Small but understandable for the price. There is a stove top and microwave but zero dishes (some paper cups and a frying pan and large stirring utensils only). lacks a clothes drying location as the dryer doesn't get clothes very dry. Onsite laundry. they only send you the code for the door the day before- so don't stress about not having it. Quick response time to questions.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was the smallest place we stayed with 5 (3 adults and 2 children) but met all our needs. The kids had the most fun here due to the video game set up (mario bros 90's and mortal combat) after a long day of walking.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great self service hotel. Great for a family although keep in mind it is one big room, so difficult to enjoy the place once our kids were asleep. Room 5 or 6 are the best, because in the lower rooms the sound of people walking (jumping!) above can keep you awake at night. Excellent washing machines
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at this place. Staff very friendly and helpful. Responds to messages promptly. They let us check in 2 hrs early as long as no prior tenants on the check in day. Place is conveniently located to a train station, food places and shopping.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to food, trains, and entertainment
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Comfortable for all of us. Liked the location
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 5 and our room was spacious enough for all of us! It’s pretty quiet building! There is laundry which is so convenient! The area is safe and lots of restaurants to choose from. So close to subway station. I definitely recommend this place! The only thing to change is that a towel was ripped, staff should have checked that and replaced.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Central to trains, convenience stores, eateries, police, banks…you name it. Communication with staff was excellent through the chat function of our Expedia boooing. Responded quickly with good information. There are washer/dryer machines on-site. The wash function works perfectly, the drying will take a long time. This seems standard though for dryers in Japan. I had a load drying in for 2 hours and it was all still damp. We ended up just hanging it all up in our room on the supplies coat hangers. After the first load, we used the dryer for underwear and socks only and it was done in an hour. Check in was easy, the room door has an electronic lock that uses a passcode instead of a card or key. Depending on what room you have, you may be walking up a bunch of stairs. Room was clean and tidy and had everything we needed. Beds and pillows were comfy. There is a toilet that is separate from the bathroom which is handy. As long as you understand that this is an apartment building and NOT a hotel, you will be fine staying here. There is no cleaning during your stay so you’ll have to wash your towels if you need to. Rubbish is not collected until after you check out but there were plenty of bins in our room so it was fine for the 5 nights that we stayed for. Overall we were happy with our stay. It was affordable, convenient and there are no complaints from us.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Gennoya

We had a pleasant stay, with only a few minor complaints. The room is one of about a half dozen in a private apartment building at the end of a small cul de sac; there is no manager onsite. The shower smelled a little musty, though it was clean. The trash can organization system in the room was confusing (separating trash into plastics, etc.), and we weren't sure what to do with our food take-out plastic dishes. The walls are a little thin. One night, we could hear the neighbors and their child on the floor below us, walking and talking until about 11:00 p.m. In general, though, we had a quiet and pleasant stay. Gennoya is a quiet apartment building tucked away in a bustling neighborhood, only a few minutes walk to stores, restaurants, and trains. The location is excellent and convenient.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. The area was clean, and the property provided helpful instructions for garbage disposal, transportation, and places to go nearby. This is an amazing location that is extremely close to Shinjuku downtown, and many other cities by train. The property was extremely responsive, and supported us through check in processes. I would recommend this stay! Thank you Gennoya!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, nice laundry facilities and amenities provided.
Stayed 2 nights in May 2026