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Reviews of Grand Hotel & Spa Tirana

4 out of 5
Grand Hotel & Spa Tirana
Rruga Ismail Qemali, Tirana, Tirana County

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Resul

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Smelled like cigarettes throughout the hotel. Also, very loud on the room floors. We books this for the gym. While it had a lot of pieces, it was a bit of a mess with random machines, weights, etc. Front desk staff was pleasant.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Stayed 2 nights in Aug 2023

10/10 Excellent

Kozeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. We were very pleased with out stay. Fully refunda
Stayed 1 night in Aug 2023

10/10 Excellent

Kozeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. We were very pleased with out stay. Fully refunda
Stayed 7 nights in Aug 2023

10/10 Excellent

Mirela

Stayed 7 nights in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city stay
Stayed 1 night in Aug 2023

8/10 Good

Ahmad

Stayed 4 nights in Jun 2022
Response from Grand Hotel Staff on Nov 30, 2022
We appreciate you opinion dear.Thank you so much for choosing Grand Hotel.Regards.

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2021
Response from Grand Hotel Staff on Nov 30, 2022
We appreciate you opinion dear.Thank you so much for choosing Grand Hotel.Regards.

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albania Adventure
Mostly given 4 stars on the various apps, as well as what appeared to be a municipal tourist authority, I’d give it 3.5 at best. We were only there for 1 night, our last in the country, so our experience was somewhat limited. The location in Blloku is great! in the thick of the action, restaurants, shops, bars, etc. Front desk greeting was friendly and helpful, though her English was only slightly better than my nearly nonexistent Albanian. The rest of the staff were very good, giving me a free coffee early in the morning before we left, since we had to go before breakfast was served. Our room was large enough to not feel cramped, and the heat was very effective. Per usual in Albania, the bathroom was rather small, but the lighting was good, the toilet and tp (which is surprisingly good throughout the country) were high quality, and there’s a bidet. We didn’t see any bathtubs in 10 days in Albania but the shower had plenty of hot water, and strong pressure with nice toiletries. But the real reason it dropped the half star to 3.5 was the spa. There’s an indoor unheated pool that was large and deep enough with equipment for water exercise. It was very nice and available at no added charge. There was a good sized sauna and steam room but the sauna wasn’t turned on when we got there and the steam was not working at all. Both of those are at an added charge, if you want to use them, let them know at least an hour ahead of your visit. A good, but not great.
Stayed 1 night in Feb 2020
Response from Grand Hotel Staff on Nov 30, 2022
We appreciate you opinion dear.Thank you so much for choosing Grand Hotel.Regards.

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Grand Hotel Staff on Nov 30, 2022
We apreciate you opinion dear.Thank you so much for choosing Grand Hotel.Regards.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special effort to provide warmth and hospitalit!
Friendly and helpful staff members and they made the extra effort to provide polite assistance. They even refused my tips !
Stayed 3 nights in Oct 2019
Response from Grand Hotel Staff on Nov 30, 2022
We apreciate you opinion dear.Thank you so much for choosing Grand Hotel.Regards.

6/10 Okay

Carlo luca

Business traveller
Liked: Cleanliness, staff & service
Camera spaziosa e silenziosa. Prima colazione sufficiente. Il problema è l'odore di fumo che proviene dal primo piano, dove la sera frequentemente alcuni ospiti e non si trovano a fumare i sigari esposti in una vetrina dell'albergo. Secondo problema è la piscina che non è MAI stata agibile durante il mio soggiorno di ben 15 giorni. Questo non era segnalato al momento della prenotazione. Mi aspettavo almeno una riduzione del prezzo della camera, dato che l'a presenza della piscina è fortemente pubblicizzata ed è uno dei motivi per cui ho scelto questo albergo, ma nessuno sconto... Ugualmente, la spa è un servizio a parte, a pagamento, ed è molto insufficiente.
Stayed 14 nights in Jan 2024

10/10 Excellent

ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bir şehir oteli olarak gayet yeterli ve başarılı Tiran ziyaretlerinde bir çok defa kullandım hiç pişman olmadım
Stayed 1 night in Aug 2023

8/10 Good

Lulzim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bewachter Parplatz.
Zentral gelegen inkl bewachter Parkplatz. Wir mussten ungefähr 30 Minuten warten, bis das Zimmer bereit war. Ansonsten alles ok.
Stayed 1 night in Aug 2023

8/10 Good

Ruggero

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, buon rapporto qualità prezzo, staff gentile e disponibile
Stayed 2 nights in Feb 2023
Response from Klaudja on Mar 25, 2023
Grazie mille, sono felice che ti sia piaciuto il tuo soggiorno

8/10 Good

Ruggero

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is conveniently located, the staff is helpful and friendly, the hotel has all necessary premises for a business travel, including available meeting rooms and related facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Reinhard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Grand Hotel Staff on Nov 30, 2022
Thank you for your review dear.you are always welcome at Grand Hotel.Regards.

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Tringa

Travelled with family
Stayed 1 night in Apr 2022
Response from Grand Hotel Staff on Nov 30, 2022
We appreciate you opinion dear.Thank you so much for choosing Grand Hotel.Regards.

4/10 Poor

ali

Business traveller
Liked: Property conditions & facilities, room comfort
Otel daha önceden ödemesi yapılmış olmasına rağmen ısrarla ödeme yapılmadığını belirterek ödeme istedi hotels.com görevlisi çözdü sorunumuzu
Stayed 2 nights in Feb 2022
Response from Grand Hotel Staff on Nov 30, 2022
We appreciate you opinion dear.Thank you so much for choosing Grand Hotel.Regards.

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapporto qualità/prezzo non soddisfacente.
Buon albergo, ma rapporto qualità/prezzo non soddisfacente.
Stayed 1 night in Sep 2021
Response from Grand Hotel Staff on Nov 30, 2022
We appreciate you opinion dear.We will take in consideration everything you say and use it to be better in your next visit.Thank you so much for choosing Grand Hotel.Regards.