Junior Double Room, 1 King Bed, Ensuite, Courtyard Area
Check availability

Reviews of The Burrow Guest House

2 out of 5
The Burrow Guest House
The Burrow, No. 3, Sqaq No. 4, Triq Santa Marija, Tarxien, Malta

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 101 reviews" "
Rating 8 - Good. 34 out of 101 reviews" "
Rating 6 - Okay. 15 out of 101 reviews" "
Rating 4 - Poor. 10 out of 101 reviews" "
Rating 2 - Terrible. 8 out of 101 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, CRAWLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is strategically placed between the airport and Valletta, essentially there is NO easy street parking available. I relied on the bus, routes from Valletta serving the area include No. 81, 82, 84 & 88 journey time 20-25 minutes approximately every 15-20 minutes. A 5-10 minute walk from the respective bus stop. Check-in was welcoming, I was allocated Room 4, a single double bed with ensuite bathroom, each presented to a high cleaning standard. There was NO TV but the Wifi was good. The bed was comfortable. Also for an extra €15 a contential breakfast was offered. Definitely stay again.
Stayed 1 night in Oct 2023

4/10 Poor

Andrzej

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Wystrój rewelacyjny, ale na tym koniec...Mimo wykupionej rezerwacji online trzeba się prosić (telefonicznie) o dokonanie odbioru swojego pokoju, który był opłacony z góry. Pomimo wpisu o check in od 16-19 nie ma nikogo na miejscu. Sama rezerwacja nie wystarczy aby móc się zameldować - musisz przesyłać im foto dokumentów itd. Nie jest to żadnym standardem na Malcie. Obsługa nie miła. Następnego dnia w trakcie śniadania prawie na talerz została nam wręczona kartka do wypełnienia z danymi. Przy wyjeździe dla pani, która tam pracowała liczyło się tylko to, żeby oddać jej klucze i to jeszcze w czasie, gdy nie był czas wymeldowania (na korytarzu wychodząc ze śniadania chciała, żeby klucze zostały zwrócone). Pokój śmierdzący stęchlizną (dopiero jak otworzyliśmy okienko można było czymś oddychać), kosz w toalecie nie był opróżniony. "Śniadanie" przy stolikach, które nie były posprzątane. Ubogie (parę kromek chleba tostowego na wszystkich gości, mały serek pokrojony na 5 kawałków, 2 rodzaje wędliny w plasterkach) i niesmaczne. Ogólnie brak serdeczności i zainteresowania gośćmi.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joy

Liked: Property conditions & facilities, room comfort
Nice INN
Shower is very tight and maid forgot to bring new set of towels the following day. Complimentary bottled water would have been nice too. Otherwise, it was a very nice inn conveniently located to a bus stop. Would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Riga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and wonderful stay!

10/10 Excellent

Athena

Travelled with partner
Liked: Cleanliness, staff & service
Quaint property, full of character. Very friendly and helpful staff. Would stay there again, and would definitely recommend
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Where was the customer service???
Arrived early by bicycle on the ferry. Arrived at the place early and the owner’s daughter allowed us to leave our panniers and check in later. Back later and the desk clerk checked us in and showed us where we could store our bikes. Everything seemed good. The room was comfortable and the wifi reception was good. Later that night, the clerk came back and said that due to a clerical error, we had been allocated the wrong room and asked that we relocate. Stuff happens, so we moved. The new room had no outside window and smelled badly of mildew and mould. And where was the wifi? The clerk apologized and said that they were trying to rectify the problem, but that would not happen until after we leave. Even the regular service was sporadic — at best. I have several clients that I need to be in contact with. Then, the next day, the Clerk said that the owner told him that the bikes needed to be moved out to the front of the hotel and chained to a fence. Really? His daughter saw the bikes. No comment from her. And, no direct communication from the owner! No apologies or rationale. Just rants at the clerk. My recommendation — look elsewhere.
Stayed 4 nights in Jun 2023

8/10 Good

Phoebe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place
The front door arrangement was paranoid and inconvenient in the extreme but the guesthouse once you managed to get in, was darling.
Stayed 1 night in Apr 2023

8/10 Good

christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: closed by bus station and airport. Cons: no tv, no 24/7 receptionist We got there earlier so we just leave our luggage and came back at 4pm to check in. I noticed their is no soap, so we went out to buy one, I send the review to Expedia about not having soap the next day they provided soap and hair dryer which we appreciate. Please be reminded that this property is a guesthouse no 24/7 receptionist, if you will be arriving late night or early in the morning make sure you have a clear communication to the management and you fully understand the instructions that will be provided to you. I booked a courtyard room with a king bed but I was given something else which is fine with us. We didn’t had a chance to have their breakfast because we woke up late, I don’t have any idea what kind of breakfast their serving. Over all our stay is satisfactory.
Stayed 3 nights in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spotless , and very quiet . The rooms were beautiful .
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Karen

Liked: Cleanliness
Disliked: Staff & service
HATED no staff at check in time to get in. My phone was acting up and I had to first get my cab driver to call the number posted by the door and step inside. Then I stepped inside (super cute) and hoped I could find a code for their WiFi because we were still not given the key (wanted a photo of our passport first)…. We searched for 10 minutes to find internet password and I finally had to knock on another guest’s door to request it from her. This is a very BAD way to start a trip with an otherwise nice property! Both the WiFi, and the request for passport photos SHOULD have been given at least 24 hours before arrival (we are SuperHosts with 4 rental properties ourselves). Also the place is VERY dark at night and it was challenging to navigate the many stairs at night….we had to walk 4 flights of stairs (to reach the room at the top which WAS very nice!!!) but needed lights too
Stayed 1 night in Sep 2022

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most gorgeous little place I ever did see!
Stayed 1 night in Aug 2022

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Very nice
Stayed 1 night in Jun 2022

10/10 Excellent

preben

Stayed 1 night in May 2022

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous boutique hotel. Staff were amazing - accommodated my very late arrival. Highly recommend.
Stayed 1 night in Apr 2022

8/10 Good

Simon, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice and charming place with traditional Maltese character. The only concern was that our antique bed developed a problem but I’m sure it was a bit of unlucky for us and owner will fix it for the next guests! Great job with restoration! Highly recommend!
Stayed 1 night in Oct 2019
Response from Chiara on Oct 14, 2019
Dear Simon, It was lovely to have you. Warm regards from us all.

6/10 Okay

Verified traveller

Warning about using hotels.com to book here
This was a total disaster for us and the guest house. We did not go due to illness. I informed hotels.com, they did not pass on the message, I contacted the place via a website which had their contact details etc on it. But the guest house still had not read it and expected us to turn up so email info how to get it. Very unlikely to use hotels.com to book this type of stay ever again.
Stayed 1 night in Oct 2019

6/10 Okay

christine

Liked: Cleanliness, property conditions & facilities, room comfort
Burrow Guest House
Very unique guest house with stone walls, large windows and atrium areas. The house is located in a residential area within walking distance of the Tarxien Temples, a very historic district. A little difficult to find but with the help of local resident, I eventually found the place. It’s located close to the airport so it is convenient place to stay for an early morning flight.
Stayed 1 night in Sep 2019
Response from Chiara on Oct 14, 2019
Dear Christine, It was a pleasure to have you as our guest. Warm regards from us all.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Everette, Atlanta Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm guesthouse in Tarxien area
This is a boutique family run bed and breakfast that has an old world charm. The rooms have air conditioning and wifi access. There is a tub and shower. There is no television. A bountiful breakfast is served and a packed breakfast is available for early check out. The facility has limited staff hours. If checking in after 7 PM, there is a surcharge, but a key drop is available; however bring a flashlight to see the key pad as there is no external lighting in that area. The guesthouse can be reached easily by bus from the airport with about 800 meters walk from the bus stop. Staff were very friendly and helpful. Old city area easy to reach by public transportation.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very unusual property with stone walls , modern bathrooms, lovely pictures & antique furniture. Bed was comfy . One light bulb not working & hairdryer plug broken.
Stayed 7 nights in Apr 2019

10/10 Excellent

Ernesto, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with good services and great staff!
Stayed 3 nights in Oct 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL GOOD the helper of the owner was really nice
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room, lovely bath
Checkin was great, considering our extremely late arrival. Staff very helpful. Room very small, mattress uncomfortable, only one plug point. Nice big bath with loads of hot water. No complimentary water! Good breakfast, but very cramped area. Overall, excellent for overnight stay from the airport.
Stayed 1 night in Oct 2018

10/10 Excellent

Kathleen

Lovely Little Burrow!
Arrived very late at night to a surprise upgrade and greeted with a friendly, welcoming smile!! Everything was explained to me in detail and Igor made sure I was comfortably settled. I was absolutely enthralled by the renovation of the farmhouses and the darling Guesthouse it has become-a job very tastefully done! Breakfast next morning was plentiful and delicious! WiFi was instant. Excellent location for my needs!
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
quiet location
clean hotel but lack of TV or ability to make a hot drink in the room was a let down
Stayed 2 nights in Aug 2018

10/10 Excellent

Svetlana, Lusaka. Zambia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location. Exceptional staff who are ready to go an extra mile to help the guest. Clean rooms and bathrooms
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Robin, Derbyshire UK

Liked: Cleanliness, staff & service, room comfort
Used for overnight stay
We stayed for one night on our way from the airport to our main hotel. The Burrow is a charming quaint building in Tarxien close to the Temples and Hypogeum. The staff were friendly and breakfast excellent. The room was a bit small but adequate for our one night stay. Will stay again if we need an overnight et in Malta.
Stayed 1 night in Jun 2018

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Burrows
We loved The Burrow. We called for an early check in and we're accommodated right away. The place is quiet, clean and has a romantic ambiance. The many narrow glass stairs to the room were very inconvenient especially since we had suitcases to carry up and down and the ceilings are very low resulting in my husband hurting the top of his head twice not once. Overall we loved it and would gladly go back there anytime we have an early flight to catch out of Malta because of its convenient proximity to the airport.
Stayed 1 night in Jun 2018

8/10 Good

Il, Mississauga CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
How exciting can it get. I was born down the street from the house 71 years ago! I am extatic over the stay my wife and had....it was a trip down memory in the most exquisite B & B I have experienced in my life. The property has been restored with an inducement of modern facilities compiled by the preservation of a 500 yr old building. We’ll done!! JW
Stayed 3 nights in May 2018

8/10 Good

Simone, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy lovely staff.
Stayed 1 night in May 2018

8/10 Good

Shawn, Smiths Falls, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delightful stay in 400 year old home
had a brief but lovely stay at the Burrow House. A gorgeous 400 year old home that felt like staying in a castle. Room was immaculate and beautiful with access to a small rooftop terrace; perfect to enjoy a bottle of wine with the setting sun. There was ample choice for breakfast including meats, cheeses, yogurt, hard boiled eggs, tea, coffee and juices. Staff were great to hold our bags beyond checkout as we went out exploring. One hiccup was the lack of hot water in the shower but we never bothered to mention it. Wish we had been able to stay longer !
Stayed 1 night in Apr 2018
Response from Chiara, Alison, Miriam and Igor on May 25, 2018
Dear Shawn, Thank you for taking time to review us. We appreciate your comments. You were wonderful clients to have and we too wish you had stayed longer. We hope to have the opportunity to host you again in the future. Regards,

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely beautiful room and common area.
Response from Chiara, Alison, Miriam and Igor on May 1, 2018
Dear Thomas, Thank you so much for your review and comments. We are so glad that you enjoyed your stay. We send you our very best wishes now and always.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We "dig" the Burrow
We had an early flight out of Malta and looked for a place to stay close to the airport. Usually these properties are geared towards the business traveler; somewhat sterile and compact. The Burrow, while a 12 minute cab ride from the Malta airport, is neither sterile nor compact. We found the host, Chiara to be warm and welcoming, the room was large and even the bath was roomy. Chiara went out of her way to pack us a breakfast to go and arrange for a cab at 4:30am. Overall our stay at the Burrow was an outstanding experience and I would not hesitate to recommend it to anyone.
Response from Chiara on Apr 14, 2018
Dear Edward and Pamelia, Thank you for taking time to review us. It was a pleasure to have you at The Burrow. It was a pity that we enjoyed you for only one short night; you were lovely guests to have. Thank you for your kind words, greatly appreciated! We wish you the very best today and always.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Response from Chiara and Heather on Sep 5, 2017
Dear Virginia, Thank you for taking time to review us. It was a pleasure to greet you at The Burrow. Regards, Chiara

10/10 Excellent

Michael, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place to stay in a nice location.
I stayed at the Burrow for a total of 12 nights, and overall it was a very comfortable stay. A receptionist was on site upon my arrival at midday, and was ready to carry out all formalities even though I came unannounced, he was very friendly and welcoming. My room looked sizeable, neat, well decorated and with a medieval decor to it. There were plenty of places for personal belongings, it had a fully functioning AC and good lighting, and strong wifi. The en-suite bathroom was modernised and fulfilled all expectations. Other facilities such as the dining room, a small courtyard, an office and the entrance living room area were all accessible at any time and felt like being in a genuine home and not a hotel. Privacy was always looked after and noise levels were minimal. Cleaning takes place daily in the late morning, and staff ensure rooms are cleaned whenever possible. Breakfast is from 8:30 to 10 am and is the usual self service scheme where you pick your ingredients and beverages. The Burrow always had staff in it, security is effective with several locked doors and CCTV all around and thus safety was not an issue. The location is excellent, close to local shops as well as public transport. I would recommend the Burrow to anyone who needs a comfortable and quiet place to stay in Malta.
Response from Chiara on Jun 11, 2017
Dear Michael, Thank you so much for choosing The Burrow. we are so glad that you were happy with your stay. We hope to greet you again in the future. Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed and breakfast with character.
I have mixed feelings about my stay. I didn't like the location. It was a major inconvenience. I think other rooms in the hotel were probably really nice but I accidentally booked the shared bathroom and it was just way too small. There were no places to plug in a blue drier or hot iron with a mirror so getting ready was a nightmare. Also my room was attached to the kitchen so every morning I wake to guests eating a few feet from my head. It was also awkward pushing past people eating to try to take my shower or use the toilet. The manager was nice and attentive. However there was also confusion with my taxi to the airport as I advised the night before and nothing was booked. It took my taxi an hour to arrive and I felt late to the airport. Nice people, nice property but a few loose ends that need tightening.
Response from Chiara, Owner on Jan 30, 2017
Dear Amber, Thank you for taking time to review us. You did book our budget room which is sold at a lower rate. This is because it is situated on the ground floor beside our breakfast room and the bathroom pertaining to this room is a small wet room. This room is very popular with persons who are seeking to economise yet want a clean and comfortable 10.5 metres squared room with breakfast. Had you expressed your mistake we would have gladly offered you another room option with en-suite bathroom. I am very sorry about the transfer. I booked your taxi myself upon your request on the morning of the 21st and of course it took a while to reach us in the morning traffic. I had not been requested to book a transfer on your behalf and the night staff informed me that this was not requested. In any case I apologise if this caused you an inconvenience and we will take your comments seriously as we always strive to improve and exceed customer expectations. I do hope your holiday in Malta was a pleasant one. Warm regards,

8/10 Good

Ann & Roger, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to experience the real Malta!
We stayed at The Burrow for a week and loved the location. It is in the centre of a residential area but has access to regular buses to the whole island, albeit via Valletta. This suited us as we like to meet the residents of the places that we visit. The Burrow is clean and well-furnished and with a continental breakfast was adequate for our kind of holiday. Our 2nd floor, ensuite room had an outside are with a table and chairs where we sat to cool down in the evenings. If you're looking for 5* luxury with amenities on the doorstep, it is not the place for you. The nearest shops are 10 mins walk from the hotel and they are closed in the evening. There is a 24 hr cash-point 10 mins walk in the other direction. There are no local restaurants, - we travelled by bus to the coast every evening for our dinner, - and were happy to do so. We recommend The Burrow to people who enjoy meeting people, walking and travelling by local buses.
Response from Chiara, Owner on Jan 31, 2017
Dear Ann and Roger, Thank you for taking time to review us. It was a pleasure to host you at The Burrow and we are so glad that you enjoyed your stay. We we thank you for your comments and shall take up on your suggestions. We hope to have the pleasure of hosting you again one day in the future. Warm regards,

6/10 Okay

Alexis, NYC & Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff & charming ...but......
This boutique hotel is one of a kind. Definitely not in an area with much going on, but convenient to airport and buses. The young man that works there was incredibly kind and did a great job, however the owner actually had the nerve to try and charge me a late check in fee. I had just booked the hotel 4 hours prior and had been traveling for 4 hours to get there and the fact that they actually thought to charge me for a late fee was absurd. It was 7:15 & I don't care if it was midnight.... I've never heard of such a thing. It really upset me and changed my view as I really felt they were trying to take advantage of me.
Response from Chiara, Owner on Jan 31, 2017
Dear Alexis, Thank you for choosing The Burrow for your one night stay. Thank you also for taking time to review us. We are very sorry that you felt aggrieved by our after hours check in charge. We are a guest house and our check in time is clearly displayed as ending at 7pm. It is also clearly stated that we are available for late check in as long as we are advised 72 hours prior to your arrival and that this service is available at a Euro 12 charge. We waived the charge because you arrived at 19:30 and were clearly upset as you had not read our policies upon making the reservation. We hope that you were pleased with The Burrow and our service nonetheless. Warm regards,

4/10 Poor

Mature couple, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Fussy interiors, scatty service
Our host Chiara was really friendly and very well meaning, however much of the time the only staff member was a pleasant overseas hospitality intern who had limited local knowledge. The water was turned off by the government due to water shortages, and it would be expected that guests would be notified. Instead we had to struggle to find anyone to ask, it appeared some rooms had access to tank water, others not. No shower till the next day. The 'rich' continental breakfast was ok, bland cheese, hard boiled eggs, supermarket pastries, a very crowded, over furnished room with guests awkwardly bumping into each other. Our room, a suite, was dark, stuffy, under lit and over furnished. The bathroom was accessed from outside the room in a public space. We had to keep it locked so that other guests wouldn't use it, fumbling with old fashioned keys in the middle of the night. It was frustrating that there did not seem to be any cafes, restaurants or shops nearby. There was no local map available pointing out local sights and amenities. It was a great relief after 3 nights to move into a room in Valetta that was light bright, airy and convenient Chiara tried very hard to be helpful when she was there, but it all seemed a little out of control.
Response from Chiara, Owner on Jan 31, 2017
Thank you for taking time to review us. We are very sorry that you were not happy with your stay at The Burrow. We went out of our way to help you with all your demands. We also apologised for the water cut which was not pre advised by the local authorities. We had no control over this and the entire village suffered the same inconvenience. We serve a fresh rich breakfast daily and our cheeses are cheddar, emmental, mozzarella and ricotta (none of which are bland). Our guests are pleased with our vast selection as we only promise a continental breakfast. This should have exceeded your expectations. I personally gave you insights on what there was to see and do and I dedicated time and attention to all your requirements which were many. The ground floor Suite that you chose from a selection of different rooms at The Burrow is a 400 year old room and has an exterior bathroom. You were aware of this at the time of reservation. Tarxien is a historic village and boasts neolithic temples and is near the world heritage site The Hypogeum. We love hosting guests at The Burrow and are always grateful for happy and appreciative guests as we go out of our way to make their stay a comfortable one. We are sorry that our efforts were not welcomed in your case.

8/10 Good

Enda, Co Armagh

Liked: Cleanliness, property conditions & facilities, room comfort
Quirky B&B
Interesting house. No local shop to be seen but good there was an honesty box for cold drinks. Our room was No. 5, lovely .A very busy B&B. Only downside was cleaner telling us to pack and leave as she needed to clean! Owner apologised for us being "kicked out".
Response from Chiara on Aug 27, 2016
Dear Enda, Thank you for taking time to review us. Your comments have been noted. Regarding check out time this is clearly stated as ten am. We are a small set up and we try to accommodate early check in on Sunday so it is important that our guests respect our timings. We did try to contact you several times before your arrival to give you information but we had no contact from your side. We hope that your stay in Malta will be a pleasant one and hope to greet you again soon. Warm regards,

8/10 Good

Nelly, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of character
Something really special in a fairly residential area. Easy for public transport and quiet streets. We had the top room with a canopy bed, not the most comfortable I've had but lovely. Needs work on daily cleaning and supplies but was very clean when we arrived. Staff very friendly and helpful really enhancing the experience.
Response from Chiara on Jan 31, 2017
Dear Nelly, Thank you for taking time to review us. We appreciate your comments. Warm regards,

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

D, Wiltshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An interesting old restored building
If you want the sterile convenience of a modern chain hotel - this is not that. It is an interesting restored old stone house in a quiet urban area outside of Valletta. There are no local restaurants in the winter, and I suspect not many in summer, but Malta's brilliant public bus service means you can be in Valletta within 30 mins. We were well looked after and welcomed but there are a few typically Maltese minor issues - the occasional wall socket or window that doesn't work etc. Plentiful hot water and the beds were fine. On our first night another visitor had chosen to extend their stay so we finished up in a room which was tiny and not ensuite. This was not a great start but the situation approved from there on. We enjoyed our stay and would visit again but I'd insist on getting our booked room from the start next time!
Response from Chiara on Mar 7, 2016
Dear D, Thank you for choosing The Burrow for your stay in Malta. We have taken note of your comments and shall certainly act upon them. It would be a pleasure to greet you again in the near future. Warm regards, Chiara and Manon

10/10 Excellent

Tom, Long Beach NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and welcoming local B & B
Due to a number of mishaps I arrived after midnight amidst much confusion. In spit of being very inconvenienced the owner and her daughter were very gracious and understanding

10/10 Excellent

Helen, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great hospitality
We only stayed one night here as we had an early flight and wanted to stay close to the airport. Chiara was very friendly and accommodating - we were leaving before breakfast so she made us a packed one we could take with us. The room was very comfortable with amazing air con! We used our last day to explore the Three Cities and Valletta. Chiara gave us some tips on what to do and where to park etc and we had a great last day. Would really recommend this B&B!

10/10 Excellent

Benjamin , ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Maltese Experience
Imagine a house full of Magic, Charm, Character and History. Add an amazing and very helpful and forthcoming Hotel Manager named Heather and you get a very unique experience, very off the beaten track of the commercial hotels. Me and my daughter stayed at the Burrow 6 nights and this was a very rewarding an memorable experience. Highly recommend it.

2/10 Terrible

Thobe, Cape Town

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
"No room at the inn"
we arrived at noon to book into our confirmed room. The location was difficult to spot as the foliage obscured the name. But the exterior , and interior, are gorgeous. Despite having a confirmation 2 weeks prior, we were told that there was a confusion and that that day Expedia had let the host know about our booking, and there was no room for us. The young person in charge was absolutely charming and offered us a single room with a bathroom downstairs. Sadly we are a mature couple and the single bed with a pull out was not appropriate. The owner did not contact us but arranged for us to stay in a very modest room around the corner. The people at the new place were most welcoming, but there was a striking difference in the level for which we had paid.