Exterior

Reviews of Taos Valley Lodge

3 out of 5
Taos Valley Lodge
615 Paseo Del Pueblo Sur, Taos, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 332 out of 640 reviews" "
Rating 8 - Good. 205 out of 640 reviews" "
Rating 6 - Okay. 66 out of 640 reviews" "
Rating 4 - Poor. 22 out of 640 reviews" "
Rating 2 - Terrible. 15 out of 640 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy beds and very clean
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The property is wayyy nicer than other hotels in the area. The people are polite and the coffee shop is excellent. Would bring my family back there again and I think that’s all you need to know
Stayed 2 nights in May 2024

10/10 Excellent

Zabihullah

Liked: Cleanliness, staff & service, property conditions & facilities
The room is great
Stayed 1 night in May 2024
Response from Daniel on May 27, 2024
Greetings and thank you for your positive review! We very much appreciate it and you choosing us for your stay in Taos. We hope to see you again!

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been recently refurbished, as several establishments in Taos are in the process of getting up to date. Nicely done. Convenient, next door is a grocery store and just a mile south of the plaza. Staff was very attentive and helpful. We will definitely stay again. Serious road work continues as they progress thru the middle of town so be prepared some minor delays.
Stayed 1 night in May 2024
Response from Daniel on May 26, 2024
Greetings Craig,Thank you so much for your kind words and positive feedback on your stay with us! We very much appreciate it and thank you for choosing us for your visit to Taos, we hope to see you again! Safe travels.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a renovated room with two queen beds. The decor and everything was nice - the only problem is that the room is very small. Almost not big enough for two people. The bathroom needs more hooks to hang stuff on and the sink is outside the toilet / shower area.
Stayed 1 night in May 2024
Response from Daniel on May 25, 2024
Greetings Jason,Thank you for taking the time to provide your feedback with us. We apologize for any inconvenience you may have experienced during your stay with us. We are still very much a work in progress, but are working everyday towards providing the best possible guest experience for our clientele. We do appreciate your feedback and choosing us for your stay in Taos. We hope to see you again!

4/10 Poor

Larry

Newly renovated lobby area looks great rooms are still very basic. Smell of the rooms from smoke cleaners was not good
Stayed 1 night in May 2024
Response from Daniel on May 20, 2024
Greetings Larry,We apologize for any inconvenience you experienced during your stay with us. We are still very much a work in progress and are working towards providing the best possible experience for our guests. We appreciate you choosing us for your stay in Taos, and hope we see you again. Safe travels.

10/10 Excellent

Laura, Manitou Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quiet clean property. For the price it was great and I really appreciated the Kerig machine in the room that made good coffee in the morning!
Stayed 1 night in May 2024
Response from Daniel on May 20, 2024
Greetings Laura and thank you for your kind words and positive feedback! We are so pleased to hear you enjoyed your stay with us and hope to see you again! Safe travels.

10/10 Excellent

Melita

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Really friendly and helpful door staff, clean and comfortable room, got a pretty good rate for it. Recommended.pretty
Stayed 1 night in May 2024
Response from Daniel on May 12, 2024
Greetings Melita, Thank you so much for your kind words and positive feedback! We very much appreciate it and are so pleased to hear you enjoyed your stay with us! We hope to see you again.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and The Espresso Bar was really good and had a great vibe
Stayed 2 nights in May 2024
Response from Daniel on May 10, 2024
Greetings Kimberly!Thank you so much for your kind words and positive feedback, we have put in a lot of work on the Espresso Bar so we are so happy to hear you enjoyed your experience with us! We hope to see you again!

10/10 Excellent

Gloria

Stayed 1 night in May 2024
Response from Daniel on May 25, 2024
Greetings Gloria, Thank you for your positive review, we very much appreciate it and thank you for choosing us for your visit to Taos! We hope to see you again and safe travels!

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Daniel on May 10, 2024
Greetings Raquel,Thank you for choosing us for your visit to Taos! We are so pleased to hear you enjoyed your stay with us and hope to see you again soon! Safe travels!

8/10 Good

ILA

Stayed 1 night in Apr 2024
Response from Daniel on May 20, 2024
Thank you so much for your positive feedback, we very much appreciate it and hope to see you again!

4/10 Poor

Sara, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service
Our room keys did not work and even after having them rekeyed, only one of them worked. We needed help getting the TV to work (though the man who came was very helpful.) Then cigarette smoke wafted into the room in the middle of the night, waking us up.
Stayed 1 night in Apr 2024
Response from Daniel on Apr 7, 2024
Greetings Sara, Please accept our sincerest apologies for any inconvenience you experienced during your stay with us. We have notified maintenance about the issue with the door lock, and we are happy to hear that Nic was helpful. We appreciate you choosing us for your stay in Taos and hope this does not discourage you from visiting us again in the future, safe travels, and thank you again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the middle of the main drag in Taos. Dispensary, super market, and tire store are within walking distance. Walmart, ski rental stores, and a few restaurants within 3-10 min drive. Taos is about 35 mins north and Sipapu is about 40 mins south. The bridge were Mickey married Mallory is about 30 mins west. Rooms were shockingly modern and well-maintained. Looks like they were renovated a short time ago. TV's were new, the beds were form and looked very expensive, and they had a complimentary Venere wireless phone charger on the desk. The pillows were too soft, though. Good wi-fi, parking right in front of your door. The desk doesn't face the TV, which is inconvenient if you're trying to watch TV while eating. They don't have a continental breakfast, but they have a fancy coffee shop with lots of paid food options. I'd definitely stay here again.
Stayed 1 night in Mar 2024
Response from Daniel on Mar 18, 2024
Greetings Matthew, and thank you for your kind words and positive feedback. We very much appreciate it! It was great hearing that you enjoyed your experience here with us and that you enjoyed your time in Taos. We couldn't be more pleased to be here to accommodate your stay and look forward to seeing you again!

8/10 Good

Shaylee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Daniel on Mar 18, 2024
Greetings Shaylee, thank you for your positive review of our hotel, we very much appreciate it and are happy to hear you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Lyn, North Windham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. It is nicely decorated, clean, and well maintained. Nic, at the front desk, was very helpful. He printed out suggestions for dining and sightseeing, and even delivered a bag of ice! Esy parking, quiet, and safe. Many dining options are a short drive away, as are shops and museums. Would definitely stay here again!
Stayed 2 nights in Mar 2024
Response from Daniel on Mar 12, 2024
Greetings Lyn, and thank you for your kind words and positive feedback! We are so pleased to hear you enjoyed your stay with us, and are happy to hear Nic was able to make your stay that much more enjoyable. He will be happy to read this! We hope to see you again!

2/10 Terrible

Pete

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly chose this property to go swimming in an indoor pool with our kids. Pool was shut down, no breakfast was served, it was shut down, and the room was a complete disaster. The plugs were haning off the wall, cords strung everywhere, no stopper for the tub to take a bath. Im very dissatisfied with my stay here. Wont ever choose this hotel again
Stayed 1 night in Mar 2024
Response from Jelena V. on Mar 5, 2024
Dear Pete,Thank you for taking the time to share your feedback. I'm sorry to hear that your stay didn't meet your expectations. I would like to clarify that our property does not have a swimming pool; we understand this may be disappointing and we always strive to ensure our amenities are clearly communicated through all booking platforms. Additionally, while we do not offer a continental breakfast, we do have an espresso bar where our guests can enjoy a variety of breakfast options at a discount.I'm also concerned to hear about your experience with the room conditions. Please rest assured that our team is dedicated to addressing any issues immediately when made aware of them and we would have been happy to do so if informed about it. We will be double checking the room you stayed in to make sure any and all concerns are addressed. Warm regards,Jelena V.

10/10 Excellent

judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean, the bed is super comfprtable, and all the rooms have bathubs as well as a good showerhead. The heating unit is noisy, and though I have stayed various times, I still have difficulty with the TV! The staff is very friendly, and this reconstruction of an older motel is a gem
Stayed 1 night in Feb 2024
Response from Daniel on Feb 25, 2024
Greetings Judith, thank you for your kind words and positive feedback! We would be happy to assist you with the tv or any other issues you experience on your next visit. We very much appreciate you choosing us for your stay in Taos and hope to see you again!

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Zx
Stayed 1 night in Feb 2024
Response from Daniel on Feb 11, 2024
Thank you for your feedback, we hope to see you again!

8/10 Good

Shaylee

Stayed 1 night in Feb 2024
Response from Daniel on Mar 21, 2024
Greetings Shaylee, and thank you for your positive feedback on your stay! We very much appreciate it, and thank you for choosing us for your stay in Taos, we hope to see you again!

10/10 Excellent

judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THe coffee shop is a nice perk The room decor is excellent, the bed comfortable, the location close to town. Excellent
Stayed 1 night in Jan 2024
Response from Daniel on Jan 28, 2024
Hello Judith and thank you for your positive feedback, we very much appreciate it and are so pleased to hear you enjoyed your stay with us. We hope to see you again!

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Daniel on Jan 18, 2024
Greetings Bruce,Thank you for your positive feedback on your stay with us. We very much appreciate it and hope to see you again!

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from Daniel on Jan 19, 2024
Greetings Christopher, Thank you so much for your positive feedback, we very much appreciate you choosing us for your visit to Taos and hope to see you again.

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Newly refurbished rooms.
Stayed 1 night in Dec 2023
Response from Daniel on Jan 18, 2024
Greetings William, Thank you for your positive feedback on your stay with us. We very much appreciate it and hope to see you again!

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Oct 2023
Response from Daniel on Jan 18, 2024
Greetings Emily,Thank you for your feedback on your stay with us. We very much appreciate your feedback and hope to see you again!

8/10 Good

ZACHARY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Staff is awesome, the rooms are great, loved the lobby/coffee shop, but the parking lot was icy. The roof drained right into the lot and made it dangerous. My elderly dad and I almost fell multiple times.
Stayed 2 nights in Dec 2023
Response from Daniel on Dec 5, 2023
Greetings Zachary, Thank you for taking the time to provide your feedback with us. Please allow us to apologize for the inconvenience with the ice in the parking lot. Weve spoken with our maintenance staff, and they are working to remedy the situation immediately. We appreciate you bringing the matter to our attention and hope it did not otherwise lessen your experience here with us. We hope to see you again!

10/10 Excellent

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and deluxe rooms updated.
Stayed 2 nights in Nov 2023
Response from Daniel on Nov 30, 2023
Greetings Rosalie and thank you for your kind words and positive feedback, we hope to see you again!

8/10 Good

Lucetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Coffee shop was good
Stayed 1 night in Nov 2023
Response from Daniel on Nov 24, 2023
Greetings Lucetta, Thank you for your positive feedback! We very much appreciate it and hope to see you again!

10/10 Excellent

Mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing motel. Coffee shop was super GOOD. I will stay next time for sure
Stayed 2 nights in Oct 2023
Response from Daniel on Nov 4, 2023
Greetings Mary,Thank you so much for your positive review, we very much appreciate it! Were so happy to hear you enjoyed your experience with us and hope to see you again!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff!!
Stayed 1 night in Oct 2023
Response from Daniel on Oct 24, 2023
Greetings Robert,Thank you for your positive feedback, we appreciate it and hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting area and a friend.
Enjoyed a 2 night stay to visit the area and friends. Hotel was remodeling but did not hear any noise. Staff was very helpful and accommodating. Room was newly remodeled and was very clean. would stay again if in Taos again. great location for our needs. Close to town and attractions. JS
Stayed 2 nights in Oct 2023
Response from Daniel on Oct 22, 2023
Greetings and thank you for your kind words and positive feedback! We are so pleased to hear you enjoyed your time with us and the service of the staff, we hope to see you again!

8/10 Good

Govind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located at a convenient location. Service was good. Staff was well spoken and hospitable. A guy named Nick was very prompt and positive about helping us out whenever we needed any help. The property however has no restaurant or food options, other than a coffee shop. Also rooms were just OK.
Stayed 1 night in Oct 2023
Response from Daniel on Nov 2, 2023
Greetings Govind,Thank you for taking the time to provide your feedback with us, we very much appreciate it, and are pleased to hear you enjoyed your time with us. We hope to see you again!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a great stay. We stayed in a newly renovated room. Great laundry facility, clean room, great breakfast at the coffee shop, exceptionally helpful and friendly staff.
Stayed 1 night in Oct 2023
Response from Daniel on Oct 24, 2023
Greetings Robin, Thank you so much for your kind words and positivity we very much appreciate it! We are so pleased to hear you enjoyed your stay with us, and we hope to see you again!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
They are working had to renovate this hotel. It’s going to be amazing once finished! Great and friendly staff and cool common areas. I’ll stay again if I’m ever back in Taos.
Stayed 1 night in Oct 2023
Response from Daniel on Oct 18, 2023
Greetings Megan,Thank you so much for your kind words and positive feedback! We are very excited for the finished product here and we hope you get to see it once its complete! Safe travels!

10/10 Excellent

steve

Stayed 1 night in Oct 2023
Response from Daniel on Nov 6, 2023
Greetings Steve,Thank you for your positive review, we really appreciate it and hope to see you again!

10/10 Excellent

Sonja

Stayed 1 night in Oct 2023
Response from Daniel on Nov 5, 2023
Greetings Sonja,Thank you so much for taking the time to provide your positive feedback. We are so pleased to hear you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Taos Valley Lodge is being renovated, so the check in process was a little unusual. But the rooms have all been finished and they are very clean and modern. Very spacious. Parking was right outside our room, it was very convenient. The staff was friendly, helpful and courteous. We would recommend it to our friends and family. And we will stay there again when we come back to Taos.
Stayed 1 night in Oct 2023
Response from Daniel on Oct 16, 2023
Greetings Andre,Thank you for taking the time to provide your feedback with us. We are so pleased to hear you enjoyed your experience, and we do apologize for any inconvenience the recent renovations may have caused. We are excited for the finished product and hope to see you again in the future! Safe travels!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant front desk staff, beds super comfy and room all remodeled. Expresso bar attached us a bonus!!
Stayed 1 night in Oct 2023
Response from Daniel on Oct 16, 2023
Greetings Linda,Thank you so much for your kind words and positive feedback, it is greatly appreciated! We hope to see you again!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent decor and cleanliness. Management was especially accommodating when a medical situation complicated our scheduling. Very much appreciated!
Stayed 3 nights in Oct 2023
Response from Daniel on Oct 16, 2023
Greetings Mary,Thank you for your kind words and positive remarks! We are happy that we could help you out with your scheduling concerns and appreciate you staying with us! We hope to see you again!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Daniel on Oct 17, 2023
Greetings Mary,Thank you so much for your positive review, we appreciate you choosing us for your visit to Taos and hope to see you again!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful quiet, clean, and friendly place.
Stayed 1 night in Oct 2023
Response from Daniel on Oct 16, 2023
Greetings Monica, Thank you so much for taking the time to provide your positive feedback, we appreciate it and hope to see you again!

4/10 Poor

Angeli

Travelled with family
Disliked: Staff & service, amenities
We got an upgraded unit, remodel with new beds and furniture. It was great disappointment, the beds were too HIGH to get in, there was no easy chair, the chair was for a huge desk that was hard wood and hard to move, the bathroom was too small, if you are a big person, you could not move around when the door is closed. For all the bed design and accommodation, they want an upgrade charge of $20; there is no breakfast, the entry to the unit is from exterior parking. It is s souped up motel trying to charge like all other brand hotels, a terrible deal!!! glad it was only one night, feel trapped.
Stayed 1 night in Oct 2023
Response from Tijana H. on Oct 17, 2023
Hello Angeli,Thank you for taking the time to share your feedback here on Expedia. We are very sorry to hear you had such a bad experience. We are working very hard to remodel our Motel and upgrade the rooms with modern amenities such as 65inch smart TV’s with streaming services such as Netflix and Amazon Prime, new bed frames with BeautyRest Mattresses, Air Purifiers and smart device charging stations compatible with both Android and Apple with the ability to charge smartwatches too, besides that we have remodeled the Deluxe Rooms completely from new drywall, flooring to all new tile. We have been doing the remodel wanting to provide all modern amenities while keeping the vintage motel feel throughout the hotel. We are very proud of the fact that Taos Valley Lodge is a Mot built in the 80’s, therefore, we would never hide that fact. I have looked up your reservation, and it seems that you have gotten a complimentary upgrade to a Deluxe Room, paying the initial rate of 149 for a standard room. We had hoped you would enjoy this upgrade as we have heard wonderful feedback from all our guests in regards to the new rooms, and we are very disappointed to hear you have not enjoyed your experience. We wish you the best in your future travel. Kindest Regards,

10/10 Excellent

Thomas, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Daniel on Oct 17, 2023
Greetings Thomas,Thank you for your positive review, we very much appreciate it and hope to see you again!

10/10 Excellent

Layne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All the employees were really very helpful. I even left some thing there and they mailed it to me and I loved going to the coffee shop in the morning.
Stayed 2 nights in Oct 2023
Response from Daniel on Oct 15, 2023
Greetings Layne,Thank you so much for your kind words and positive feedback! We appreciate you choosing us for your stay in Taos and hope to see you again.

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
The people working there and the service were fantastic. The coffee bar is great and offers everything your caffeine-deprived heart desires.
Stayed 3 nights in Oct 2023
Response from Daniel on Oct 14, 2023
Greetings Rodrigo,Thank you so much for your kind words and positive feedback. We are so pleased to hear you enjoyed your stay with us, the service of the staff, and the Espresso Bar. We appreciate you choosing us for your visit to Taos and hope to see you again!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the newly renovated room and coffee bar. Friendly staff and quiet rooms. Reasonable room rate for expensive Taios. Lobby was being remodeled, so can't comment on that.
Response from Daniel on Oct 13, 2023
Greetings William,Thank you for taking the time to provide your feedback with us, we appreciate the kind words. We apologize for any inconvenience the remodeling may have caused, as we are in the process of updating our property. We do hope to see you again! Safe travels!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly, professional, and helpful. I think the hallways and stairways need to be upgraded and cleaned. Everything else was great!
Stayed 1 night in Oct 2023
Response from Daniel on Oct 11, 2023
Greetings Nancy,Thank you so much for taking the time to provide your kind words and positive feedback, and yes, you are absolutely correct about the hallways and stairways, and I have passed along your comments to our maintenance staff to remedy this immediately. We appreciate you bringing this to our attention and are pleased that you chose us for your stay in Taos. We hope to see you again!

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Upgraded to newly remodeled room when I requested a quiet room. Needs elevator. Large Peet's coffeeshop attached. Would be great if they included a complimentary breakfast there or discounted breakfast. Refrigerator and microwave were a plus. Very helpful friendly check in person.
Stayed 2 nights in Oct 2023
Response from Daniel on Oct 10, 2023
Greetings Dianne,Thank you for taking the time to provide your feedback with us, we are pleased to hear you enjoyed your stay with us and have forwarded your comments to management. We appreciate you choosing us for your visit to Taos and hope to see you again!

10/10 Excellent

Joni

Travelled with partner
Friendly helpful staff and room was very clean.
Stayed 1 night in Oct 2023
Response from Daniel on Oct 10, 2023
Greetings Joni,Thank you so much for your kind words and positive feedback! We hope to see you again!

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from Daniel on Oct 28, 2023
Greetings Mary and thank you for your positive review, we are so pleased to hear you enjoyed your stay with us and hope to see you again!