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Reviews of The Fuli Resort Chihpen

3.5 out of 5
The Fuli Resort Chihpen
No.33, Dashun Rd., Taitung, Taitung County

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 382 reviews" "
Rating 8 - Good. 156 out of 382 reviews" "
Rating 6 - Okay. 42 out of 382 reviews" "
Rating 4 - Poor. 12 out of 382 reviews" "
Rating 2 - Terrible. 3 out of 382 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa facilities, a kind & real staff. Engage them at any time but a really busy one, and you will find that they are key to the experience.
Stayed 10 nights in Dec 2023
Response from C on Feb 2, 2024
非常感謝您的肯定與支持

8/10 Good

SHAO KANG

Stayed 1 night in Dec 2022
Response from Cindy on Jan 5, 2023
感謝給予評論

8/10 Good

Ya Ning

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was facing the ocean which gives me a great view! The hotel staff were friendly. The breakfast buffet has a good selection and water temperature and pressure are both good. The only down side is you can hear people going in and out of the rooms or talking. They need better sound proof for the rooms. I’ll return if I am around the area again.
Response from Cindy on Jan 3, 2023
謝謝您抽空時間給予珍貴的評綸及指導因全館採防火建材硬體設備，故隔音效果可能不夠完善。這邊已反應總公司望能在未來建案獲得改善相信有您的回饋，往後我們會做得更好更棒，讓顧客感受到。也非常歡迎下次再來入住希望能多多評論留言，我們會積極的回覆大家

8/10 Good

Fuchih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with reasonable price
Rooms seems being remodeled and are pretty clean. Services are OK and breakfast matches their price. The only thing is there’s no hot spring in the room.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Lynn on Nov 1, 2019
您好，非常感謝您的入住，希望能有機會再度為您服務喔！

2/10 Terrible

Monica, Singapore

Travelled with family
Disliked: Cleanliness, staff & service
To those who want to use the hot spring, please bring your swimming costume and swimming cap. It was annoying that such information was not provided beforehand. And the guard to the pool/hot spring was rude when explaining to us the hot spring attire. And he gave us wrong information about being able to soak in hot spring water in the guest rooms. The cleanliness of the room is bad. Found a used tissue paper on the table, plastic bottle cap on the floor when we first entered the room. During breakfast, the waitress who cleared the cutleries was rude. Did not bother to apologise after she knocked something onto my book.
Stayed 1 night in Apr 2019
Response from PEI on Jun 23, 2019
Thank you for bringing to our attention the fact that our employee education training have to improve.We sincerely apologize for inconvenience.We assure you that in future we shall improve our employee training to avoid this error occurring again. At last,We appreciate your valuable comments.Thanks for your coming and wish you have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay. Will book again.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool.
Nice pool with multiple temperature spas. Variety of jets and bubbles and nice outdoor changing, showering and bathrooms. Would recommend. But if you want a more authentic "hot spring" experience this isn't for you. We loved it. Just what we were looking for.
Stayed 1 night in Jul 2018
Response from ping on Oct 11, 2018
HI Eric: welcome You come again~~

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from pp on Oct 26, 2018
hi : 感謝您的入住~歡迎您再次光臨!!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new with nice interior design, neat and clean. There are 3 outdoor pools and are nice but only one with hot spring. Overall is fine.
Stayed 1 night in Dec 2017

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotels with a pool and spa. It will be even better if there is a tub in the bathroom.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, bright & clean
Friendly staffs, great outdoor hot spring & swimming pool facilities, a good choice for family with children.
Stayed 2 nights in May 2017
Response from 客務部組長 on Jul 23, 2017
感謝您留下了美好的住宿體驗, 很高興我們的環境及服務讓您感到親切又舒服 也謝謝您的大力推薦 歡迎您有空常來台東度假

8/10 Good

Lillian

Liked: Property conditions & facilities
F Hotel Chihpen has lovely facilities. Great pool and hot spring tubs, nice rooms, and lots of toiletries. We selected it for the price and pool. If you do not have a car or scooter, choose a different hotel. This hotel is about 15 km out of Taitung city center and doesn't have many food choices near by. We had dinner from the nearby 7-11 twice during our stay. The hotel info said they have a restaurant, this is NOT correct. They have free breakfast in the morning, but the room is not a restaurant at night. It is only used by tour groups for banquets.

10/10 Excellent

Dexter , TW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new and clean hotel worth staying several night
There are several kind of hot spring with different degrees, and swimming pool is also provided. A nice place to relax and take a rest.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The room is comfy and clean, staff are helpful

10/10 Excellent

Jeff , new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with great pool facility.
Great experience, except a male staff in pool area is not friendly at all.

10/10 Excellent

Otchan, Osaka, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean hotel , staff were nice
The swimming pool and hot spring bath manager was so kind as to help us. When we were in trouble because we didn't understand how to use the coin-operated washer, he helped to tell us who can't understand Chinese how to use it by motion gesture. He was a nice staff for us.
Response from F Hotel manager Wallace Tai on Jan 13, 2016
Dear Otchan Thank you for your message. We are very happy to give you a nice trip. Giving our customers good service and make you comfortable is our pleasure. We will keep working harder to satisfy everyone's need. Look forward to your coming again. F Hotel manager Wallace Tai

10/10 Excellent

Kuo Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from C on Feb 2, 2024
感謝您的評論

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館的隔音很差，半夜隔壁房的講話聲嚴重影響睡眠品質。
Stayed 1 night in Dec 2023
Response from C on Feb 2, 2024
感謝您的評論會與公司討論未來可以改善不足的空間去改進

10/10 Excellent

Shuching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒
Stayed 1 night in Dec 2023

10/10 Excellent

Ya Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from C on Nov 27, 2023
感謝您的支持與喜愛

8/10 Good

JUI-SHEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隔音不好，帶耳塞就好
Stayed 1 night in Oct 2023
Response from C on Oct 24, 2023
感謝您對我們的評論

10/10 Excellent

Chin-Sheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便（附近也滿多吃的），設施及房間乾淨整潔，早餐很棒，非常適合家庭旅遊
Stayed 1 night in Oct 2023
Response from C on Oct 18, 2023
感謝您的支持與喜愛

10/10 Excellent

CHING HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from C on Sep 11, 2023
感謝您的支持與喜愛

10/10 Excellent

Kuan Hui

Stayed 1 night in Aug 2023
Response from C on Sep 11, 2023
感謝您的支持與肯定

8/10 Good

YI WEN

Stayed 1 night in Aug 2023
Response from C on Aug 21, 2023
非常感謝您的支持

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨舒適，泳池也很舒服
Stayed 1 night in Aug 2023
Response from C on Aug 14, 2023
感謝您的支持與喜愛

10/10 Excellent

姵慈

Travelled with family
Liked: Property conditions & facilities
櫃檯人員不足，電話打很久才有人接。
Stayed 1 night in Jul 2023
Response from C on Jul 18, 2023
感謝您的評論與告知造成您的困擾請您見諒。

10/10 Excellent

KAI PING

Stayed 1 night in Jul 2023
Response from C on Jul 18, 2023
感謝您的評論

10/10 Excellent

HSIAO-YUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
戶外泳池好棒小朋友好喜歡！房間乾淨！
Stayed 1 night in Jun 2023
Response from C on Jul 18, 2023
感謝您的支持與評論歡迎下次再來入住知本芙儷渡假酒店

10/10 Excellent

FRANCES

Stayed 1 night in Jun 2023
Response from C on Jun 8, 2023
非常感謝您的支持與評論

8/10 Good

Ming-Kun

Stayed 1 night in May 2023
Response from C on May 25, 2023
感謝選擇我們支持我們。歡迎下次再來知本芙儷渡假酒店

8/10 Good

Tai Chen

Stayed 1 night in Mar 2023
Response from Cindy on Mar 17, 2023
感謝您的支持與評論

6/10 Okay

Wan Chun

Travelled with family
台九線旁，交通很方便，但房間的清潔度不太好
Stayed 1 night in Feb 2023
Response from Cindy on Feb 13, 2023
感謝您的支持與評論會再跟相關部門主管討論進行檢討與改進。歡迎下次再來入住知本芙儷渡假酒店唷

10/10 Excellent

Shaum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
睡得很舒服 温泉的溫度很適宜
Stayed 1 night in Jan 2023
Response from Cindy on Jan 20, 2023
感謝您的支持與評論歡迎下次再次入住唷

10/10 Excellent

wenwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適享受
飯店附設的泳池spa太舒適了～父母住了兩天非常開心！早餐樣式非常多，口味也還行。下次有機會還是會選擇入住此飯店
Stayed 2 nights in Dec 2022
Response from Cindy on Dec 27, 2022
感謝您對我們的支持與喜愛

8/10 Good

MEIHSIN

Stayed 1 night in Sep 2022
Response from Cindy on Oct 3, 2022
感謝您的支持與評分歡迎您下次再來入住

10/10 Excellent

Jumiao

Stayed 1 night in Aug 2022
Response from Cindy on Sep 26, 2022
感謝您的評論唷歡迎下次再來入住

8/10 Good

Chia yang

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Cindy on Sep 19, 2022
謝謝給予評論很開心您選擇我們知本館入住歡迎下次再來體驗不同的感覺唷

10/10 Excellent

Chenao

Stayed 1 night in Sep 2022
Response from Cindy on Sep 19, 2022
非常感謝抽空給予評論與支持。之後安排了一些更新計畫措施，歡迎再來體驗看看不同的住宿感受唷

10/10 Excellent

CHIH YUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便，飯店的泳池設施完善，可惜少了小孩遊戲室
Stayed 1 night in Aug 2022
Response from Cindy on Aug 31, 2022
謝謝您的支持與喜愛未來也會陸續安排一些改善計畫歡迎下次有機會再來台東旅遊體驗煥然一新的住宿經驗

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2022
Response from Cindy on Aug 29, 2022
感謝評論，歡迎有機會再來台東旅遊

10/10 Excellent

Stanley

Stayed 1 night in Aug 2022
Response from Cindy on Aug 22, 2022
感謝您對我們滿分評價有機會希望能再來入住體驗不同的住宿體驗

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
櫃台人員服務無笑容，詢問問題也回答很不友善! 早餐場地不大，因此很像菜市場 附近有很多吃得走路很方便 游泳池救生員很體貼
Stayed 1 night in Aug 2022
Response from Cindy on Aug 16, 2022
謝謝您的評論。我們會加強改進服務員的接待精神 謝謝與我們分享

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Cindy on Aug 16, 2022
謝謝滿分10分~ 很感謝能有榮幸與您一同分享喜樂 歡迎下次再來入住

8/10 Good

Shu Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Cindy on Aug 16, 2022
謝謝給予評價 謝謝這次入住選擇知本館 讓我們能有機會能服務您

10/10 Excellent

YULING

Stayed 1 night in Jul 2022
Response from Cindy on Aug 16, 2022
謝謝您的支持與喜愛 我們會一直努力表現給大家看，定不會讓您們失望的 也期待您的下次再來知本館旅遊，我們歡迎您。

10/10 Excellent

fukuei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Cindy on Aug 16, 2022
謝謝您的支持與喜愛 我們會一直努力表現給大家看，定不會讓您們失望的 也期待您的下次再來知本館旅遊，我們歡迎您。