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Reviews of MY HOTEL

3.5 out of 5
MY HOTEL
12F, No.197, Section 4, Zhongxiao E. Rd, Da'an Dist., Taipei

Reviews

6.8
Rating 10 - Excellent. 130 out of 1000 reviews" "
Rating 8 - Good. 372 out of 1000 reviews" "
Rating 6 - Okay. 287 out of 1000 reviews" "
Rating 4 - Poor. 136 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Roslan, Singapore

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Facilities and ammenities very good.Transport to MRT and local buses stone throw away. The only issue is the noise from the lower floors will go on till wee hours which affect night resr.
Stayed 7 nights in Feb 2024

2/10 Terrible

Timmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ka Hang

Liked: Cleanliness, staff & service
Location and price were really great but like many other reviews mentioned, the noise from the karaoke downstair is really bad, ear plugs provided in the room did help a bit but still not the best sleep.
Stayed 7 nights in Mar 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's 2:30 a.m. now, but the noise/music from the 11floor woke me up for the 7th time during my 8 days of staying. I discovered that the 11th floor is a nightclub. there is an activity every night.
Stayed 6 nights in Jan 2023
Response from BEN on Feb 3, 2023
Dear customerWe are very sorry about the noise from the 11th floor. It's kind ofb difficult to totally avoid this situation because the owner has the right to run this club after all but we will put an effort to improve the noise as possible as we can

8/10 Good

Yan Yee Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the toilet were too expose for friends, although it has curtains but I would have been better if it’s not glass wall between the bathroom and the room
Response from BEN on Jan 29, 2023
Dear customerWe are very thankful for this time your staying at our hotel and the toiet suggestion you gave. We will take it into the consideration to make it better, Thank you and look forward to seeing you again.

6/10 Okay

Aleken, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities
Good service and friendly staff I like the area location near the MRT for other places
Stayed 2 nights in Feb 2020

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ssing through
Good hotel decent atea bed ok
Stayed 1 night in Jan 2020

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel is in a very convenient location, and the hotel personnel were very polite. I stayed for 2 weeks in the hotel and they were able to give me a bigger space room. Some comments are: (1) the hotel room did not have a window; (2) the hotel was very strict on the check-out time (12 noon). (3) On my last day of stay, I had a serious stomach pain (could not get out of the bed) and my husband requested the hotel to extend our stay for 4 extra hours with 4 hours extra charges (before we go to the airport), the hotel refused for the extra 4 hours and only allowed us to extend for 2 hours. I had to force myself get out of the bed at 2PM, checked out of the hotel, and sat in the hotel lounge chair until 4PM. If the hotel could be more accommodating due to my illness, I would have given a
Stayed 14 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Location is good enough, very convenient which is just next to the MRT station and many local restaurants surrounding; however it was quite noise during the night as there is a famous nightclub next to the hotel, while there is a club and karaoke in the same building.
Stayed 3 nights in Jan 2020

6/10 Okay

Kritsakorn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good Location
Stay with no window but room was clean. All noise from outside can pass into room easily. i cannot sleep at first night since seems room nearby just check in and big group make more noise. However, other day was perfect.
Stayed 4 nights in Dec 2019

8/10 Good

TZUEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We didnt like the no smoking rooms. Their ad on the website said they had them but they dont. There was no place to hang our clothes to keep them from getting wrinkled, no iron or service for this. No laundry service, we had to do our own laundry, and for the price they should have ALL the mentioned things.
Stayed 19 nights in Nov 2019

8/10 Good

Jenny, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many free drink and food for customers to stay. Good information
Stayed 7 nights in Oct 2019

4/10 Poor

John, Hong Kong

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Shouldn’t be categorized as hotel It does have a lobby and it’s right above a night club Terrible experience
Stayed 2 nights in Oct 2019

10/10 Excellent

WAN-LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Gigi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfort, and staff refill all the stuffs that is good but the room cutting is not very well, and there's no wardrobe for us to put clothes in.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The building seems dangerous - downstair floors include loud nightclubs and suspicious business. I ran out of the hotel late at night after seeing police there to check the business. The circulation was terrible - the entire room was full of cigarette smokes.
Stayed 2 nights in Aug 2019
Response from Vendome Taipei on Aug 23, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We w'll keep improving our quality and hope to serve you again with better service.

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒地點的超值住宿
地點非常好，裝潢不錯，房型舒適，有免費泡麵零食還有飲料可以享用，下樓就是ZARA，想去夜店或酒吧也超近，服務人員態度OK，唯一的缺點是隔音不太好，整棟大樓會互相影響，在半夜的時候會有別層樓唱卡拉OK的聲音，半夜怕吵或淺眠的人就不適合住這，如果只是想來台北玩，晚上也會出門的人就很適合，Wifi也不是很穩，手機收訊在有些房間不是很好，地點非常好，房間多，設施應有盡有，很多外國人來這裡住
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Wall too thin.
Wall is too thin. I can hear lady screaming in her act.
Stayed 2 nights in Jul 2019
Response from Vendome Taipei Hotel on Aug 5, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We w'll keep improving our quality and hope to serve you again with better service.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Staff never smile but the room is nice with clean and amenities
Stayed 3 nights in Jul 2019
Response from Vendome Taipei Hotel on Aug 5, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We w'll keep improving our quality and hope to serve you again with better service.

8/10 Good

Lai Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from ANGEL on Jun 11, 2019
Dear guest: Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convienent location and right infront of the mrt
Stayed 2 nights in May 2019
Response from ANGEL on Jun 13, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We are glad that you enjoyed the stay in our hotel also satisfied with our hotel location. We w'll keep improving our quality and hope to serve you again with better service.

4/10 Poor

Robin, Thousand Oaks, CA

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
According to my email confirmation, the check-in time was 3PM but I was told at the counter that my check-in time was 6PM. I had to pay an extra $300NT to check in at 3:30PM.
Stayed 1 night in May 2019
Response from ANGEL on May 23, 2019
Dear guest: Thank you for your review. May I offer you my sincerest apologies. And we will address this directly. Hope to see you again. Have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from ANGEL on May 25, 2019
感謝您入住我們的飯店。感謝您的意見反應！ 並期待仍有機會能再次為您服務。 謝謝您

8/10 Good

DesmondChan

Liked: Cleanliness, staff & service, amenities
It's actually quite good. It's just a bit too noisy from the outside. =p
Stayed 4 nights in Apr 2019
Response from ANGEL on May 23, 2019
Dear guest: Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

TZUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from JENNY on Jun 13, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments.

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from JENNY on Apr 30, 2019
感謝您入住我們的飯店。感謝您的意見反應！ 並期待仍有機會能再次為您服務。 謝謝您

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from JENNY on Apr 30, 2019
感謝您入住我們的飯店。感謝您的意見反應！ 並期待仍有機會能再次為您服務。 謝謝您

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from JENNY on Apr 30, 2019
感謝您入住我們的飯店。感謝您的意見反應！ 並祝您有個美好的一天 謝謝

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My comment about this hotel has been entirely shown in the ratings
Stayed 2 nights in Mar 2019
Response from JENNY on Mar 25, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. Hope to see you again. Have a nice day.

8/10 Good

Mel

Liked: Cleanliness, staff & service
The hotel rooms are modern but there is no safe in the room to keep valuables. May not be suitable for families as the hotel is located in the same building as clubs, bars and other late night venues. Won't be an issue if you are not sleeping early!
Stayed 5 nights in Mar 2019
Response from JENNY on Mar 27, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We'll keep improving our quality and hope to serve you again with better service. Thank you.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Room comfort
On top of a night club
Do not stay here Wednesday though Saturday. There is a club in the building and the beds vibrate from the bass. I don’t even know why this hotel exists in this location. Just skip it.
Stayed 8 nights in Feb 2019
Response from JENNY on Mar 7, 2019
Dear guest: Thank you for your review. We will address this directly. Have a nice day.

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Suitable for short stay for couples
Overall, Vendome was good for the price I paid. However, I just did not like how the room was really dark. It has a romantic kind of vibe suitable for couples and not so much for family. Service was okay, there was a guy who was super polite and friendly and kept greeting people in the lobby. But others can be a little rude. I love how there is an area near the lobby with 24/7 access to free instant noodles. There are tables there too for you to do work at. Wifi was not very strong and often disconnected.
Stayed 5 nights in Feb 2019
Response from JENNY on Mar 7, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We'll keep improving our quality and hope to serve you again with better service. Thank you.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience, decent sized room, choice of drinks, nothing to complain about.
Stayed 3 nights in Jan 2019
Response from JENNY on Jan 29, 2019
We are glad that you enjoyed the stay in our hotel. We'll keep improving our quality and hope to serve you again with better service. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from JENNY on Jan 18, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Stayed 2 nights in Jan 2019
Response from JENNY on Jan 17, 2019
Dear guest: Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2019
Response from JENNY.C on Jan 17, 2019
感謝您入住我們的飯店。感謝您的意見反應！

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2019
Response from JENNY on Jan 13, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments.

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vendome Hotel Review
I should said that this is a Motel instead of a hotel, the room is pretty small and is only good for single occupancy but not for family. They are located at a office building, so the corridor there are offices, public internet cafe, public gym, a few discotheque/night clubs. There are no space to open up my 3 luggages, there are no cupboard to hang clothes. Though it stated that they have window but it can't open and it just glass panel. They should install some hanging hook on the wall, at least we can hang clothes.
Stayed 5 nights in Dec 2018
Response from jenny on Jan 6, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We will address this directly Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and helpful with giving directions on how to take the MRT. Room was very nice and clean. When I checked in, they showed me around to all the open areas and took me to my room personally.
Stayed 3 nights in Dec 2018
Response from jenny on Jan 5, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We are glad that you enjoyed the stay in our hotel also satisfied with our hotel location. We'll keep improving our quality and hope to serve you again with better service.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Honestly, I wouldn’t even consider this place a Hotel, moremlile a dark and gloomy hostel at best. The smell in our room just about made me sick, I checked out 2 days early and found somewhere else to stay. This place tricks people with the photos on their add, this was the worst place I’ve ever stayed.
Stayed 3 nights in Dec 2018
Response from jenny on Jan 5, 2019
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We will address this directly Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from JENNY on Dec 14, 2018
親愛的 您好: 感謝您選擇凡登台北商務旅店並留下寶貴意見，謝謝您對我們的肯定，期待未來有機會能再次為您提供更優質的服務

8/10 Good

Francis Wilson

Liked: Staff & service, property conditions & facilities, room comfort
Good stay not excellent
Lady speaking English could smile more. Since she is the only one that speaks English, it seems she lords it over at the front desk. I wish the staff would clean the black carpets well each day. Otherwise, I was very happy.
Stayed 3 nights in Dec 2018
Response from JENNY on Dec 14, 2018
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We will address this directly Thank you.

4/10 Poor

Ka Lok Caron

Disliked: Property conditions & facilities, room comfort
Good location but wrong building
This hotel is located in a building with many different purpose of business. Upon first night arrival, my arrival time is like almost mid night, the ground floor was surrounded by police, it's a night club/ disco and many people gathered outside of the building. The wall is super thin that can't block the noise from above / below, I heard someone saying karaoke all night till 4-5am. More, this is a love hotel that many people may get girls from the night club of the same building. The location is super convenient to eat and travel, however, the building is not ideal for tourist hotel.
Stayed 2 nights in Nov 2018
Response from JENNY on Dec 6, 2018
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We will address this directly Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Very comfortable. Free snackbar and drinks was nice. Friendly staff
Stayed 2 nights in Nov 2018
Response from JENNY.C on Nov 18, 2018
Dear guest: Thank you for choosing Vendome Taipei Hotel and leaving us the comments. We are glad that you enjoyed the stay in our hotel also satisfied with our hotel location. We'll keep improving our quality and hope to serve you again with better service.