Swinging Bridge Tours and Activities

Pros: great location, The space was comfortable and upgraded amenities were a plus - the shower and heated bathroom floor. Con: the shades in the room couldn’t be pulled down the whole way… and being on the first floor by the entrance of the property facing the road and walkway with the light glaring in, made it uncomfortable, an avoidable frustration.

Decent stay, but not as expected. Location was nice and within walking distance to Little Italy, which was lovely. However, the Concierge never did answer any of my phone calls during my stay and general interactions could have been friendlier (I suggest being prepared to state that you are there for a short term stay and in which room before they abruptly ask, "Who are you?" so it doesn't catch you off guard). I'd ask to avoid a mezzanine level booking if possible (we were assigned this and it was a bit disappointing). Room was very hot for the duration of our stay despite adjusting the thermostat, drinking glasses were chipped and not very clean, and maintenance work started just before 0730am above our room which was not anticipated nor were we informed about it. Generally, it was a decent place to put our heads down as we were out for much of the day but for the amount paid, I would definitely consider other options.

Always a great stay. Hotel was full on checkin so no upgrade this time and no bottled water until second day but otherwise five star all the way.