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food is not good. no mini fridge in the room. rate not for the value. I guess not many choices in Middlesborough so they can charge whatever they can.
Eva
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 18, 2024
Hello Eva,Thank you for providing feedback on your recent stay. I am so sorry we have not met your expectations, but we do hope you can give us another chance and stay with us again. Unfortunately, Hampton by Hilton brand does not offer mini fridges in the rooms.Kind regards,
Close to Stockton High Street - great location to visit the nearby theatre. Would fully recommend
Gordon
Stayed 1 night in Mar 2024
Response from front desk on Mar 26, 2024
Thankyou Gordon for taking the time to leave such a positive review, we are thrilled that you had a great stay with us and look forward to seeing you again soon.
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future.Kind regards,
We only stayed one night here but the hotel was lovely. the staff were so friendly. breakfast was self serve buffet but there was a good choice and well cooked.
we found the hotel room a little warm during the night but that is a personal thing others might find it ok
susan
Stayed 1 night in Mar 2024
Response from sophie on Mar 14, 2024
Thankyou Susan for taking the time out of your day to leave us such a raving review of your recent stay. We are glad that you had an amazing time and hope to see you again soon for another great stay!
Cannot fault the hotel and staff.. Weill definitely be going back.
Amy
Stayed 1 night in Mar 2024
Response from sophie on Mar 14, 2024
Thankyou Amy for taking the time out of your day to leave us such a raving review of your recent stay. We are glad that you had an amazing time and hope to see you again soon for another great stay!
The staff where excellent. they were very helpful .the room was nice and clean. and the breakfast was excellent. I would definitely recommend this hotel.
Michael
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 29, 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,
Good hotel, friendly efficient staff with a clean well kitted out room. Evening meal choice very limited would eat somewhere else in future. Breakfast good.
Verified traveller
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 29, 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,
Beautiful hotel , very friendly and chatty staff from cleaners to reception.
Breakfast was gorgeous.
Only 2 things weren't suitable for me, bed too hard so didn't sleep well plus the windows don't open which had me panicking a wee bit
Karen
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 29, 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,
Lovely hotel , upgraded us at it was my birthday and gave us a complimentary drink. Room was great and breakfast lovely . On the downside didn’t sleep great as the bed was quite hard and the smoke detector had a flashing red light which was above the bed
Ashley
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 29, 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,
Only here for a night on business but found hotel to be comfortable, staff that I met all lovely.
Has a small fitness room which I availed myself of and breakfast buffet had everything on offer.
Has own car park - charges apply. Minutes to walk to Stockton town centre - have to say its seen better days!
Jeremy
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 29, 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,
We used this hotel as a convenient place to stay to spend new year with family near Middlesbrough. Our twin room had 2 good sized beds, very large tv, generous bathroom with large walkin shower. Breakfast was served in a large room with buffets for types of breakfast foods. Only fault ,only scrambled eggs served which were overcooked in heated trays. Generally the hotel was very quiet and comfortable. We would stay in this hotel again.
Maureen
Stayed 2 nights in Dec 2023
Response from Front Desk on Feb 29, 2024
Thank you for your feedback. We are happy to know you have enjoyed your stay with us and hope to welcome you back in the future. Kind regards,
Hotel is very convenient for visiting Stockton on Tees. Have visited the hotel over 10 times now since it opened. Seems like a little maintenance is required in certain areas. Breakfast bakery items did not seem as fresh as previous stays. Would still use the hotel again though.
Carol
Stayed 2 nights in Dec 2023
Response from Thomas on Feb 4, 2024
Thank you for your review, we are glad you enjoyed your stay and will pass your feedback on to the team.
Very clean, polite staff, good breakfast, great WiFi, and close to a lot of shops, places for activities and nice view. And finally Tim and Sharon were great they deserve a raise.
Verified traveller
Stayed 2 nights in Dec 2023
Response from sharon front desk on Dec 24, 2023
wow!! thank you for your wonderful review. We are thrilled all your expectations were met and hope to welcome you again in the futureRegards Sharon Front Desk
Never stayed in one of these hotels before. Reception staff were excellent. Food was good & shower was great!
Judith
Stayed 1 night in Dec 2023
Response from sharon front desk on Dec 24, 2023
thank you for taking the time to leave such a positive review. It means a lot to see that our guests enjoyed their stay.We hope to see you again in the not too distant future Regards Sharon front desk
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
10/10 Excellent
Wendy
Dec 11, 2023
Wendy
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 18, 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
10/10 Excellent
Wendy
Dec 9, 2023
Wendy
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 18, 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Stayed her a few times before and is always a great stay. Lovely rooms, very comfy bed/pillows & nice and quiet. Breakfast is excellent as well.
Andrew
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 18, 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Nice, modern hotel. Great breakfast too. Bathroom could use a deep clean to sort out some small issues with dirty grouting and sealant. Beds are rock hard but pillows soft, go figure?
David
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 18, 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Hotel is very accessible, shopping is within walking distance
Julie
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 18, 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
10/10 Excellent
Elizabeth
Travelled with partner
Nov 24, 2023
Liked: Staff & service, amenities
Easy to park , it's £7.00 for 24 hrs. Check in by Tim was perfect. He was friendly , welcoming and helpful. Asked which floor we would like and was given a top floor river view. The room was spacious and had everything we required. Breakfast was plentiful, buffet style but very nice and lots of choice. Will definitely stay again . 😊
Elizabeth
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 18, 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
10/10 Excellent
Charlotte
Nov 12, 2023
Charlotte
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 18, 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future. Kind Regards,
The lady at reception greeted me with a warm smile and was so polite. The rooms were clean and the bed was so comfortable.
Plenary of parking. Yes I would stay again great hotel
Donna
Stayed 1 night in Nov 2023
Response from Betina (Reception) on Nov 9, 2023
Hello Donna,Thank you very much for leaving such a fantastic review. We are thrilled to know you have enjoyed your stay with us and will ensure your feedback is passed over to every department. Looking forward to welcoming you back with us soon. Kind regards,
10/10 Excellent
Craig
Travelled with partner
Nov 5, 2023
Stayed here a few times now as our daughter lives not to far from here .
Always a good stay
Craig
Stayed 2 nights in Nov 2023
Response from Danny on Nov 6, 2023
Thank you Craig for the lovely feedback!We are so pleased to see you had another pleasant stay with us, we can't wait to welcome you back next time you are visiting your daughter.
10/10 Excellent
M
Nov 5, 2023
M
Stayed 3 nights in Nov 2023
Response from Front Desk on Nov 7, 2023
Thank you for your wonderful high rating of your stay. We are pleased to have met all your needs and hope to welcome you again in the future.
I would definitely stay here again. Really nice room and ample breakfast included.
Verified traveller
Stayed 1 night in Oct 2023
Response from Front Desk on Nov 2, 2023
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future.
Thank you very much for taking the time to leave a review. We are pleased to know you have enjoyed your stay with us and we hope to welcome you back here in the future.