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Reviews of Mainstay Suites Winnipeg

2.5 out of 5
Mainstay Suites Winnipeg
670 King Edward St, Winnipeg, MB

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1004 reviews" "
Rating 8 - Good. 370 out of 1004 reviews" "
Rating 6 - Okay. 91 out of 1004 reviews" "
Rating 4 - Poor. 44 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

rachelle

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not very clean. Rooms are run down. Drunk people fighting outside my room all night. Worst sleep ever.
Stayed 1 night in May 2024
Response from Osa on May 22, 2024
Good Day Rachelle,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room layout
Stayed 2 nights in May 2024
Response from Osa on May 22, 2024
Good Day Stephen,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Osa on May 22, 2024
Good Day Jacob,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

Gamuchidzo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from Osa on May 21, 2024
Good Day Gamuchidzo,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Osa on May 21, 2024
Good Day John,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The staff was very nice. My flight was changed and I requested an early check in and the staff was very kind and was able to accommodate me. The elevators could use a thorough cleaning.
Stayed 2 nights in May 2024
Response from Meg on May 19, 2024
Thank you, George, for your kind words about our hotel's atmosphere and for your positive feedback regarding our reception service. We're committed to providing top-notch customer service and will use your feedback as an opportunity for improvement.We hope to welcome you back soon.Sincerely, Meg MoperaMainStay Suites204-594-0500

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Osa on May 12, 2024
Good Day Candace,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg. Sincerely yours,Oussama Sabar

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Raj on May 21, 2024
Thank you Nathan for staying with Mainstay Suites. We hope to see you again in near future.

8/10 Good

RICHARD

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Osa on May 7, 2024
Good Day Richard,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

6/10 Okay

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Osa on May 6, 2024
Good Day Ronald,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was helpful. Room was clean and comfortable.
Stayed 1 night in May 2024
Response from Raj on May 3, 2024
Thank you Kayla for reviewing us. Your feedback is important to us for getting better and better everyday. We hope to see you again when you in Winnipeg.

6/10 Okay

Ryan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was in rough condition
Stayed 4 nights in Apr 2024
Response from Osa on May 2, 2024
Good Day Ryan,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

Cathy J

Liked: Cleanliness, staff & service
We have stayed here before . It has dropped in value over the years.
Stayed 1 night in Apr 2024
Response from Osa on May 2, 2024
Good Day Cathy,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

Rand

Business traveller
Liked: Cleanliness, amenities
All good
Stayed 1 night in Apr 2024
Response from Osa on May 1, 2024
Good Day Rand,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

4/10 Poor

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning didn’t work, neither did some electrical outlets
Stayed 1 night in Apr 2024
Response from Osa on Apr 30, 2024
Good Day Amy,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Osa on Apr 29, 2024
Good Day Mark,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg. Sincerely yours,Oussama Sabar

2/10 Terrible

Jerry

Stayed 1 night in Apr 2024
Response from Osa on May 14, 2024
Good Day Jerry,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Winnipeg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.If you have any additional requests during your stay with us we ask you to kindly reach out to one of our guest service agents at the front desk and we'll be happy to assist you to make your stay more comfortable, relaxed and enjoyable.If there is anything we could do during your stay, please inform our guest service agent at the front desk and we'll be happy to assist any way we can!Your satisfaction is important to us as a valued guest. We look forward to hosting you back at your home away from home in Winnipeg!Warm Regards,Oussama Sabar

8/10 Good

Bruce

Stayed 1 night in Apr 2024
Response from Osa on Apr 25, 2024
Good Day Bruce, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

Shanneilla

Stayed 1 night in Apr 2024
Response from Raj on May 11, 2024
Thank you Shanneilla for reviewing us. Hope to see you again in near future.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable.
Stayed 1 night in Apr 2024
Response from Osa on Apr 20, 2024
Good Day Susan,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place would stay again
Stayed 1 night in Apr 2024
Response from Osa on Apr 17, 2024
Good Day Ashley,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and big but you could here the people above us walking and it sounded like an elephant above us for hours
Stayed 4 nights in Mar 2024
Response from Osa on Mar 30, 2024
Good Day Michelle,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

Melvaline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe, noticed security was always on duty
Stayed 3 nights in Mar 2024
Response from Osa on Mar 25, 2024
Good Day Melvaline,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raj on Mar 20, 2024
Thank you Voilet for reviewing us such a good rating. We are glad that you had a satisfying stay while in Winnipeg. We hope to see toy again in near future.

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
left at 0500. no breakfast
Stayed 1 night in Mar 2024
Response from Osa on Mar 18, 2024
Good Day Peter,We sincerely appreciate your business and your valuable feedback. We're sorry that you left with no breakfast. Our breakfast is served from 6:00 AM to 9 AM. If you're leaving early during your next stay with us, kindly inform the breakfast staff and they'll be happy to provide you a bag to go breakfast.Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

6/10 Okay

Laree

Business traveller
Liked: Cleanliness, staff & service
The rooms were clean. The staff was nice. The room was noisy as I was right by the elevator.
Stayed 2 nights in Mar 2024
Response from Osa on Mar 11, 2024
Good Day Laree,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

4/10 Poor

Jen, Fort Frances

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Raj on Mar 8, 2024
Thank you for your review Jen, as it helps us improving in our service and we will try to offer better arrangements when you will visit us in near future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Osa on Feb 21, 2024
Good Day,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

James Blair

Business traveller
Liked: Room comfort
Stayed 1 night in Feb 2024
Response from Osa on Feb 20, 2024
Good Day James,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The sofa bed had no pillows and one thin blanket. Smelled like someone had puked in it! Thermostat didn’t work
Stayed 1 night in Feb 2024
Response from Osa on Feb 19, 2024
Good Day Karen,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

6/10 Okay

Rosalie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast are not really good
Stayed 1 night in Feb 2024
Response from Osa on Feb 19, 2024
Good Day Rosalie,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and breakfast, clean
Stayed 1 night in Feb 2024
Response from Osa on Feb 19, 2024
Good Day Rosemary,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

6/10 Okay

Timothy

Stayed 4 nights in Feb 2024
Response from Raj on Mar 20, 2024
Thank you Timothy for reviewing us. We are glad that you had a satisfying stay while in Winnipeg. We hope to see toy again in near future.

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked me in was polite and greeted me as a welcomed guest. The rooms are nice and its close to our office in Winnipeg. I like the convenience.
Stayed 1 night in Feb 2024
Response from Osa on Feb 14, 2024
Good Day Tim,I sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

German

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Osa on Feb 14, 2024
Good Day German,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Room comfort
Everything was good except the bed was terrible Both had a sore back after sleeping
Stayed 2 nights in Feb 2024
Response from Osa on Feb 13, 2024
Dear Michelle,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Winnipeg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued customer.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely yours,Oussama Sabar

10/10 Excellent

Ma. Flora

Travelled with family
Liked: Amenities
Clean and staff are very welcoming
Stayed 1 night in Jan 2024
Response from Raj on Feb 12, 2024
Thank you for sharing your experience and feedback with us. We are glad to know that you had a comfortable stay with us and that everyone went well. Please let us know if there is anything that we can do better and we look forward to welcoming you in near future.

10/10 Excellent

Leonila, Kenora

Stayed 1 night in Feb 2024
Response from Raj on Feb 12, 2024
Thank you Leonila for choosing Mainstay suites. We hope that had a pleasant stay with us. We strive to prove exceptional service, and it's incredibly rewarding to hear that we met your expectations. See you again in near future.

8/10 Good

Ron

Travelled with partner
Blinds were a bit hard to operate
Stayed 1 night in Feb 2024
Response from Osa on Feb 8, 2024
Good Day Ron,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

2/10 Terrible

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No one answered the phone to request a shuttle from the airport. Thankfully airport information folks said to take a taxi and get the hotel to pay for it upon arrival. Also the need to change rooms to the 2 beds I'd booked, instead of the room with only one bed that I'd been given. Quite frustrating after long hours spent traveling
Stayed 1 night in Feb 2024
Response from Osa on Feb 8, 2024
Good Day Karen,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

2/10 Terrible

Lyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose a different hotel if you want to sleep
Very busy, very noisy, got very little sleep. Would not recommend and will not stay there again. Choose a different hotel.
Stayed 1 night in Feb 2024
Response from Osa on Feb 8, 2024
Good Day Lyle,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

Laurie

Stayed 1 night in Feb 2024
Response from Raj on Mar 20, 2024
Thank you Laurie for reviewing us such a good rating. We are glad that you had a satisfying stay while in Winnipeg. We hope to see toy again in near future.

8/10 Good

Lloyd

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Osa on Feb 6, 2024
Good Day Lloyd,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

4/10 Poor

Donovan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wont book again.
Stayed there around 2014 and it was decent, just stayed again and it was not the greatest. Kind of run down and ive never seen so much security hanging around which made us question our safety there. Probably wont stay there again.
Stayed 1 night in Feb 2024
Response from Osa on Feb 5, 2024
Good Day Donovan, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Osa on Feb 5, 2024
Good Day Donna, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

6/10 Okay

Dori

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and comfortable. Staff very friendly. Fire alarm and sprinkler system were not operational, nor was one elevator.
Stayed 1 night in Feb 2024
Response from Osa on Feb 3, 2024
Good Day Dori,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

6/10 Okay

Wayne

Travelled with family
Liked: Staff & service, property conditions & facilities
We like the sweets
Stayed 1 night in Feb 2024
Response from Osa on Feb 3, 2024
Good Day Wayne,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours,Oussama Sabar

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Jan 2024
Response from Osa on Jan 25, 2024
Hello James, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Mainstay Suites, your home away from home here in Winnipeg.Sincerely yours, Oussama Sabar

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Raj on Jan 26, 2024
Thank you Wayne for reviewing us here. I hope you a pleasant stay here and we hope to host you again in near future.

2/10 Terrible

Darrell

Disliked: Cleanliness
Room had some cleanliness issues, fridge was broken, yelling and kids running the halls non-stop until 2 am (was there 4 nights) and alarms in the hall or other rooms going off night and day. The breakfast was not good at all. The only "hot" option was a boiled egg in a crockpot. I could hardly bite into it it was so hard and when i did it squirted water into my mouth. It was so gross i spit it out and threw everything into the garbage except a banana. 4 nights and I ate 1 banana. There are many hotels in Winnipeg for the same price...choose one of those.
Stayed 4 nights in Jan 2024
Response from Osa on Jan 24, 2024
Hi Darrell,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Winnipeg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. If you have any additional requests during your stay with us we ask you to kindly reach out to one of our guest service agents at the front desk and we'll be happy to assist you to make your stay more comfortable, relaxed and enjoyable. Your satisfaction is important to us as a valued guest. We look forward to hosting you back at your home away from home in Winnipeg!Regards,Oussama Sabar