Pensions in Spain

"Clean rooms, friendly staff, very good breakfast, heart of La Rambla area. Downside no coffee or tea available after breakfast. No laundry services. "

"A good hotel with a friendly feel. Nice decor, nice bar area with an attentive bar team. Room nice. Better. Tea for one in the room eg two cups but only one breakfast tea? Tea making facilities - you need to unplug the fridge to use the best place for boil the kettle Room 503 whilst 5 flights up still received the regular hum of the underground. Not an awful sound and it didn’t bother us too much but for some it may be irritating. Not sure what rooms 103 and below is may think of this No hot water for a batch at around 5pm, it was warm and it was a warm day so no drama but this again could be a problem "

"Clean comfortable and reasonable "

"Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid."

"The breakfast had alot to offer and the airport shuttle was very convenient the room was comfortable and clean"

"Clean room. Great staff. "

"Check-in was smooth, and we appreciated being allowed into our room an hour early. Unfortunately, the stay quickly deteriorated due to inconsistent and unsafe guidance from staff. One attendant showed us how to use the thermostat and safe, but instructions were unclear, requiring three calls for help. While common areas were cool, our room was extremely hot. Another staff member said rooms only had heat, not A/C, and advised us to sleep with the windows open. The windows had no screens or security, which felt unsafe. A serious issue arose when a leak developed in the bathroom ceiling, with water coming through the light fixture. This caused repeated power outages. When we called, a staff member told us to reset the circuit breaker ourselves each time power failed—an unsafe and inappropriate instruction. The electricity went out every 5–10 minutes as the leak worsened. A night manager later confirmed the fire risk and moved us. By then, we were exhausted and shaken after following unsafe directions. We had to pack and move multiple times, ending up in a smaller room with no compensation. This all occurred within 12 hours. In 40+ years of travel, we’ve never been told to handle electrical issues ourselves. Attempts to reach Hotels.com support that night were unsuccessful."

"Amazing location and breakfast. Staff are nice and helpful."

"Since I have a wheelchair I was given an accessible room that had a lot of space. It was clean, the beds were great. Everything was super nice. Great location to stores & food places. Its a nice neighborhood. "