Find Hotels by Mercer Collection in Southampton

"Great hospitality"

"The property is immaculate, the room was so fresh and new feeling and incredibly clean. It felt very high end. There a few bars very close by and also a convenience store which was welcomed for snacks and water for the room (although a small bottle was provided) The only small gripes we had were when making a table booking for the Harbar. The system does give a description of the different areas Harbar you can book. So, upon arrival we were told we’d booked the ‘lounge’ which was a high top table in the bar (or a very low table not suitable for eating at). If a description of each area to book had been present we would have selected the ‘restaurant (which at the time we thought might be too formal for our needs when we only wanted a light bite). I did put a note on our booking to advise of our requirements but when mentioned they looked at me blankly. The other issue was the parking and specifically charging points for electric vehicles. These spaces nr charging points are not close to the hotel (where you would expect) they are a 5 minute walk away in a multi-storey car park. Finally, for the price we paid, I would have liked to have seen at least a continental breakfast included "

"Hotel was in good location. We had room with 2 twin beds but the beds seemed to be smaller than normal USA twin beds. Would not have been good for a long trip but for just one night before our cruise it was fine. Very close to restaurants and shops and cruise terminal "

"Visiting Daughter at uni, have stayed here before. Very nice room, bed very comfortable shower room big and all very clean."

"Excellent service and a great stay"

"Quaint and nice"

"Excellent hotel & Staff"

"Gerwin and staff was amazing. "

"Stayed here many times before and always good value for money - particular mention (management please take note) for Paul working in the breakfast room this morning who went above and beyond his job -first class service Paul well done ! and as always of course to Robert in reception - consumate professional. Well done all :)"