Property entrance
Check availability

Reviews of POSTMARC Hotel and Spa Suites

2.5 out of 5
POSTMARC Hotel and Spa Suites
3696 Lake Tahoe Blvd, South Lake Tahoe, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Will be coming back to this place and recommend to all my friends and family.
Stayed 1 night in May 2024
Response from GM on May 24, 2024
Thank you Cecilia! Glad you had a great time and will come back and see us! Hope your friends and family will come as well. Take care from all of us!

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back! Large room and friendly staff!
Stayed 3 nights in May 2024
Response from GM on May 20, 2024
Thank you Angel! Truly appreciate your business and kind feedback. Hope to have you back someday. Take care.

8/10 Good

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel by the lake. little noisy but is well maintained.
Stayed 1 night in May 2024
Response from GM on May 20, 2024
Thank you Sameer! Truly appreciate your business and kind feedback. Hope to have you back someday. Take care.

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband & I stayed for our wedding anniversary. Super close to the city. Walkable to restaurants & casinos. Very clean! Tubs outdated & jets are load but still clean & a good soak during winter.
Stayed 1 night in May 2024
Response from Front desk on May 14, 2024
We appreciate the kind feedback Marlon! Thank you for staying with us and we hope to see you again! Take care.

8/10 Good

Stev

Travelled with partner
Liked: Cleanliness
Overall great for couples.
Stayed 2 nights in May 2024
Response from gm on May 10, 2024
We appreciate your business. Thank you for staying with us. Hope to see you again.

8/10 Good

francisca, reno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacios and clean rooms I really enjoy my stay
Stayed 1 night in Apr 2024
Response from Front desk on May 7, 2024
We appreciate the kind feedback Francisca! Thank you for staying with us and we hope to see you again! Take care.

10/10 Excellent

yuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing was nice and clean
Stayed 2 nights in May 2024
Response from Front desk on May 7, 2024
We appreciate the kind feedback Yuliana! Thank you for staying with us and we hope to see you again! Take care.

10/10 Excellent

Lily

Stayed 1 night in Apr 2024
Response from Front desk on May 11, 2024
Thank you for staying with us Lily! Until next time!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front desk on Apr 16, 2024
Thank you for staying with us!

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin room was very nice, the spa tub was great. Friendly staff and the room was very clean. We will return the next time we’re in Tahoe.
Stayed 2 nights in Apr 2024
Response from Front desk on Apr 16, 2024
Thank you for staying with us!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities, property conditions & facilities
I would stay here again
Stayed 3 nights in Apr 2024
Response from Front desk on Apr 13, 2024
We appreciate the kind feedback Jennifer! Thank you for staying with us and until next time! Take care.

8/10 Good

ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay specially the tub, it was relaxing. It's a quiet property so it's a plus. The room needs some work, it's out dated so some fixtures and areas are dirty and needed some touch up. stuffs are very nice and accommodating. Overall, we had fun and it was a nice stay
Stayed 2 nights in Apr 2024
Response from Front desk on Apr 12, 2024
We appreciate the feedback Ella and we will relay the issues at hand with management. Thank you for staying with us and we hope to see you again! Take care.

6/10 Okay

Christophre

Travelled with partner
They really could make this place great. But even in the “renovated” rooms, they’ll slop huge white caulk lines along the corners of dark grey tile. Wood surfaces are chipped and banged up. Hallway carpet is not very clean. It feels like it’s always a couple years away from turning into a sleazy adult motel.
Stayed 1 night in Apr 2024
Response from Front desk on Apr 11, 2024
We appreciate the feedback Christophre and will relay the issues at hand with management. Thank you for staying with us!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with many amenities. room was beautiful and clean, hot tub in the room was comfortable and easy to use.
Stayed 1 night in Apr 2024
Response from Front desk on Apr 9, 2024
Thank you for the kind feedback Robert! Hope to see you again! Take care.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel and a lot of good memories, I recommend it to everyone.
Stayed 1 night in Apr 2024
Response from Front desk on Apr 5, 2024
We appreciate the kind feedback Jan! Thank you for staying with us and we hope to see you again! Take care.

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities
Fair property
Stayed 1 night in Apr 2024
Response from Front desk on Apr 4, 2024
We appreciate the kind feedback William! Thank you for staying with us and we hope to see you again! Take care.

6/10 Okay

Oganes

Travelled with family
Disliked: Property conditions & facilities
Property was clean, but we couldn’t sleep all night due to noisy AC inside the room there was no lobby available only two chairs at the lobby
Stayed 1 night in Mar 2024
Response from Front desk on Apr 2, 2024
We apologize for the inconveniences and will relay the issues at hand with management. Thank you for staying with us!

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower and jacuzzi
Stayed 1 night in Mar 2024
Response from Front desk on Apr 2, 2024
We appreciate the kind feedback Evan! Thank you for staying with us and we hope to see you again! Take care.

10/10 Excellent

John Douglas, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and very nice.
Stayed 4 nights in Mar 2024
Response from Front desk on Apr 2, 2024
We appreciate the kind feedback John! Thank you for staying with us and we hope to see you again! Take care.

10/10 Excellent

Alex, Bay Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Mar 2024
Response from Front desk on Mar 30, 2024
You are always welcome Alex! Thank you for staying with us and we hope to see you again! Take care.

10/10 Excellent

juan a

Travelled with family
Liked: Cleanliness, staff & service
Is good
Stayed 1 night in Mar 2024
Response from front desk on Mar 26, 2024
Thank you for staying with us Juan! we hope to see you again! Take care.

10/10 Excellent

Harry, Las Vegas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a unique value proposition that other hotels do not have. This is a boutique all-suites hotel with in room 'jetted bathtubs'. They try to stay away from saying the name of the brand that is analogous to 'jetted bathtubs'. The hotel does not have on-site restaurant, but there are several dining options next door. Lake is a short walk away. Overall a great experience
Stayed 1 night in Mar 2024
Response from front desk on Mar 26, 2024
We appreciate the kind feedback Harry! Thank you for staying with us and we hope to see you again! Take care.

6/10 Okay

Kevin, Citrus Heights

Stayed 1 night in Feb 2024
Response from front desk on Mar 16, 2024
Thank you for staying with us Kevin!

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay and can’t wait to return.
Stayed 2 nights in Feb 2024
Response from front desk on Mar 12, 2024
We appreciate the kind feedback Tiffany! Great to hear you enjoyed your stay! Thank you for staying with us and we will see you again! Take care.

10/10 Excellent

Yufeng

Liked: Cleanliness, staff & service, property conditions & facilities
nice room features
Stayed 1 night in Mar 2024
Response from front desk on Mar 12, 2024
We appreciate the kind feedback Yufeng! Thank you for staying with us and we hope to see you again! Take care.

8/10 Good

Ivy

Stayed 1 night in Mar 2024
Response from Front desk on Mar 28, 2024
Thank you for staying with us Ivy!

4/10 Poor

Gloria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on Mar 6, 2024
Thank you for staying with us Gloria!

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service
Staff was amazing the jacuzzi tub jets had no pressure was disappointing.
Stayed 2 nights in Feb 2024
Response from front desk on Mar 5, 2024
We apologize for the jets on tub and we will relay the issue with maintenance. Thank you for staying with us Alyssa! Until next time.

4/10 Poor

Shelley

Stayed 2 nights in Feb 2024
Response from front desk on Feb 28, 2024
Thank you for staying with us!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2024
Response from front desk on Feb 27, 2024
We appreciate the kind feedback Angela! Thank you for staying with us and we hope to see you again! Take care.

10/10 Excellent

Doll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the room, front desk check-in and room service.
Stayed 3 nights in Feb 2024
Response from front desk on Feb 20, 2024
We appreciate the kind feedback Doll! Thank you for staying with us and we hope to see you again! Take care.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and close to the Stateline area. Themed room hotel, some with jetted tubs.
Stayed 1 night in Feb 2024
Response from front desk on Feb 20, 2024
Thank you for the kind feedback James! We hope to see you again! Take care.

10/10 Excellent

Sean

Stayed 2 nights in Feb 2024
Response from front desk on Feb 14, 2024
Thank you for staying with us Sean! Until next time!

10/10 Excellent

Natallia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was so fast and early. Nice unit.
Stayed 1 night in Feb 2024
Response from front desk on Feb 13, 2024
We appreciate the positive feedback Natallia! Thank you for staying with us and we hope to see you again!

10/10 Excellent

James, New Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet enjoable experience
Stayed 4 nights in Jan 2024
Response from front desk on Feb 13, 2024
We appreciate the kind feedback James! Thank you for staying with us!

4/10 Poor

Chad

You get what you pay for at this hotel. We were happy with bed but everything else needs help. Bathroom shower fixture was broken which caused the bathroom floor to be flooded. ADA room is cramped.
Stayed 2 nights in Feb 2024
Response from front desk on Feb 13, 2024
We appreciate the feedback Chad and we will relay the issues at hand with management. Thank you for staying with us.

10/10 Excellent

Marisa

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from front desk on Feb 13, 2024
Thank you for staying with us Marisa!

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing great stay.
Stayed 3 nights in Feb 2024
Response from front desk on Feb 6, 2024
Thank you for staying with us Mia! Until next time!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Staff was very friendly and room was cozy and clean.
Stayed 1 night in Dec 2023
Response from front desk on Feb 6, 2024
We appreciate the kind feedback Lisa! Thank you for staying with us and we hope to see you again! Take care.

8/10 Good

Matthew, Elk Grove

Liked: Staff & service
Disliked: Property conditions & facilities
So this is a great location. Not too far from the strip in South Lake Tahoe. They have incredible bathrooms in some of the rooms... HOWEVER... the place maybe updated but it is done very poorly. It is clean... but not super clean. The door to the shower was not put on right... tiles were not put in correctly.. and there were on wall fixtures missing as well. Look it is a place to stay... I would put this at a three star total place.
Stayed 1 night in Jan 2024
Response from front desk on Feb 1, 2024
We appreciate the kind feedback and we will relay the issues at hand with management. Thank you for staying with us Matthew!

10/10 Excellent

Michelle

2024 first time
Beautiful place, great staff, bed was super duper comfortable and warm. Easy to locate, it could maybe use a game room.
Stayed 2 nights in Jan 2024
Response from front desk on Feb 1, 2024
We appreciate the kind feedback Michelle! Thank you for staying with us and we hope to see you again! Take care.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room overall nice spa in room, nice bed and fireplace , really small tv and not all the lights in the room worked but it kinda helped set the mood lol
Stayed 1 night in Jan 2024
Response from front desk on Feb 1, 2024
We appreciate the feedback James! Thank you for staying with us and we hope to see you again! Take care.

8/10 Good

Shantel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from front desk on Feb 1, 2024
Thank you for staying with us Shantel! Until next time!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from front desk on Jan 23, 2024
Thank you for staying with us Michelle! Until next time!

4/10 Poor

Colin

Stayed 2 nights in Jan 2024
Response from front desk on Jan 23, 2024
Thank you for staying with us Colin!

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from front desk on Jan 23, 2024
Thank you for staying with us Roy! Until next time!

6/10 Okay

Angela

Stayed 2 nights in Jan 2024
Response from front desk on Feb 1, 2024
Thank you for staying with us Angela!

8/10 Good

Marcelino

Stayed 1 night in Jan 2024
Response from front desk on Feb 1, 2024
Thank you for staying with us Marcelino! Until next time!

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from front desk on Jan 4, 2024
Thank you for staying with us! Hope to see you again! Take care.

10/10 Excellent

faiza

Liked: Cleanliness, staff & service, property conditions & facilities
Service. I love it.
Stayed 1 night in Dec 2023
Response from front desk on Jan 4, 2024
Thank you for staying with us Faiza! Hope to see you again! Take care.