Terrace/patio

Reviews of Monte Vista

3 out of 5
Monte Vista
Calle America Latina. La mulata II, Sosúa, Puerto Plata

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 109 reviews" "
Rating 8 - Good. 33 out of 109 reviews" "
Rating 6 - Okay. 9 out of 109 reviews" "
Rating 4 - Poor. 3 out of 109 reviews" "
Rating 2 - Terrible. 13 out of 109 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

6/10 Okay

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was well kept , the maintenance staff and front desk were pleasant and friendly. On the hand if you’re not a local do not go to the restaurant or bar they will charge you double just for being foreign. The price of a burger and fries was listed on the menu for RD$480. The person that took my order charged me 880. When I asked why he said that because it was a “restaurant” prices were higher. At the bar it was the same. A 5 minute ride to the supermarket was about 20USD . On the listing it states that there is a bus that takes you to a shopping center and the beach for 2usd that is non-existent, there is no bus , so come prepared rent a car. Nice and quiet place for locals or retired men looking for a good time if you know what I mean.
Stayed 2 nights in Sep 2021

10/10 Excellent

Cesar

Liked: Cleanliness
Stayed 5 nights in Aug 2021

10/10 Excellent

Katihurca Fernandez De

Liked: Property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great pool and nice grounds everything was nice the restaurants the bar was good
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is huge. Quiet tranquil pool was great. Very nice huge condo. The only thing that i didint like was all the stairs to get to the Condominium.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
It was a quit place to relaxe and people very friendly
Stayed 2 nights in Jun 2021

10/10 Excellent

cesar

Travelled with group
Liked: Cleanliness, room comfort
it was a good experience, the staff are really helpful , the food is really good and the everything was clean and well maintained
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tienen muy buen servicio, todo es muy limpio y comodo. Me gusto mucho, lo recomendaria y volveria sin pensarlo.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Perfect hote to unplug from the world
The stay was as planned. Me and my family were pleased to stay in the hotel again. Social distance was perfect.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property was pretty well clean most of the staff were very friendly specially Mr Jonathan and the front desk Mr Feliz. The checkin was very easy . Most of the paper work was done before hand. Before arrival. Excellent property
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot in front of hotel was under construction- no signs to indicate as such-we thought we were in the wrong place. Other than that- this is a beautiful property with a massive pool and a swim/walk up bar. We only were here one night on business but looks like a great place. I would come back to this hotel for sure if I had to so to Sosua again (sosua itself is not for me).
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Social distance was great and everything else I did love it. Always going back Thank you
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The most beautiful pool! Friendly and professional staff. Under new management the last few years and I've been pleased with this last visit the most. Great job!
Stayed 1 night in Jan 2021

2/10 Terrible

erick

Stayed 3 nights in Jan 2021

8/10 Good

Jose

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

2/10 Terrible

WILLIE

Stayed 2 nights in Jan 2021

2/10 Terrible

Kate

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Bonjo, Boston, MA

Travelled with group
Liked: Property conditions & facilities
Some of the apartments do not have a full cooking oven. Some of the kitchen utensils were lacking.
Stayed 9 nights in Nov 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Alexis, Santiago

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Ha mejorado con relación a las visitas anteriores.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2020

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, room comfort
Not a bad hote
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2020

10/10 Excellent

Alexis, Santiago

Travelled with family and small children
Liked: Cleanliness
El complejo es bastante cómodo, la piscina es muy buena. El problema es con la música en el área de la piscina, no hay música propia del complejo, pero tampoco se puede poner música aunque esté a bajo volumen. No es fácil estar en un área de recreo con un silencio sepulcral. Deben resolver eso para que todo sea mejor.
Stayed 1 night in Aug 2020

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, room comfort
Nos sentimos muy bien pero deben hacer algo con las hormigas de alas y las caribes tambien la nevera no enfriaba... A pesar de todo la pasamos de maravilla.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Had a few issues with the reservation but spoke the supervisor immediately was resolve, thanks 😊 so much for making your hotel my house for me and my family I’ll be back soon.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
One bed missing, restaurant more often closed than open
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was an issue with payment of the room. They claimed never to have received the room so I had to pay cash for a room I had already “paid”. The hotel itself is beautiful and the apartment lovely and perfect for a large crowd. But customers should not have to pay double the money for this. Hopefully I can get reimburse.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a month in one of the condo units. This unit had been recently remodeled with nice furniture, bed, bathroom and living room. The only real complaint I would have is the size of the refrigerator and the electric hot plate. Storing food and cooking were a bit of a challenge. The porch area was very nice and spending the morning drinking coffee was a joy. The property and pool are very well maintained most days the swim up bar was staffed. Food at the restaurant was good if a little expensive. There is an in site store that has most of the items you might need if you forgot something in Sosua. The prices are a little high but reflect how far you are from stores. There is a calmado about a 10 minute walk where you can but stuff at a reasonable price. Overall I think this is a very nice place to stay if you want to get away and relax and would be good for couples or families with children. There is a shuttle bus that runs to Sosua for times a day with a 50 peso cost. Just be aware you are about a mile from the main road and if that and the cost does not deter you this is an excellent place to stay.
Stayed 2 nights in Feb 2019
Response from leyvi on Aug 4, 2019
Thank you very much for your comment, our wish is that you feel comfortable and relaxed, it was a pleasure to have you with us and we hope you can return soon, as for the negative we are working on improving. Thank you.

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Amenities
Great pool area but other than that the property needs to be better maintained. Check in after 5:00 and you deal with a security man who is not welcoming. Had 3 units and all were different and dated.
Stayed 2 nights in Jul 2019
Response from leyvi on Jul 31, 2019
hanks for your comment, We want to inform you that we have a renovated apartment and that we are working to remodel everything, you can book it as a non-standard premium apartment, as for the chekin it is at 2 in the afternoon after 5 the resepcion staff leaves and the key is left to security for late customers

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 7 nights in Jul 2019

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities
I love staying there, the only thing i think that needs improving on is the Lighting in the Hallways, and better Scheduling of the Restaurant times. It was hardly EVER open for Breakfast.
Stayed 7 nights in Jul 2019
Response from leyvi on Jul 30, 2019
thanks , i hope whent you come back the restaraunt will be better service

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property was ok . some of the rooms refeidgerators can be bigger
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
I had a broken lock on my Door, The supervising lady at the front desk was real rude to me .She charge me $20 for repairing my lock on my door ,This my third year here and I have problems with her every time I come she made a statement that she’ll make sure I’m never come back again .So I’m not coming back again she has something personal with me
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like everything, nice personal, nice rooms and nice hotel
Stayed 3 nights in Jul 2019
Response from leyvi on Jul 11, 2019
thank you

2/10 Terrible

Juana, Sosua Dominican republic

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was nice.the apartment have cockroachs.and other insects. The sofa was broken and dirty. not coffee machine. Poor kitchen appliances. Not working air conditioning.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service
The address does exist nor does the phone number- we had to drive around to find a location that exists
Stayed 1 night in Jun 2019
Response from Lisa on Jun 24, 2019
hi sorry our adress exist is only the point GPS isn´t correct. better to call to our 2 phone number. we are busy to fix that.

2/10 Terrible

edison, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else!!
Horrible abandoned dark place. Old 15inch TV, 20 year old Fridge. No gym, no restaurant, no bar, no phone, no soap, no shampoo, no drinking water! Receptionist rude and despot. They are about to go bankrupt!!
Stayed 2 nights in May 2019
Response from Lisa on Jun 24, 2019
thanks for your review we have one part all renovate. maybe you choose the other part for the price. at your entrance always we offer the new apartment but you need pay the difference. nun renovated at 35 y the new apartment at 50 us$. we have a gym and free for our client, maybe you didn´t see it, the bar is in the middle of the pool, and restaurant in front of the pool. No phone is correct we don´t offer that but you have a service free internet with fiber optic. but thanks for your review we will maybe explain beter to our client if they don´t see all our services.

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool the bar staff was amazing. The restaurant has good American food
Stayed 2 nights in Apr 2019
Response from leyvi on Jul 1, 2019
thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to visit and stay. Comfortable and affordable great location. This was my 5th time at said property.
Stayed 7 nights in Apr 2019