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Reviews of Quality Inn

2.5 out of 5
Quality Inn
311 Highway 277 N, Sonora, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 508 reviews" "
Rating 8 - Good. 204 out of 508 reviews" "
Rating 6 - Okay. 47 out of 508 reviews" "
Rating 4 - Poor. 23 out of 508 reviews" "
Rating 2 - Terrible. 14 out of 508 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Inn in this location was almost like you're staying in 5 stars hotel! Very clean room and bathroom. Breakfast is awesome, lots of selections. We will definitely stay in this hotel. Best hotel in nowhere land.
Stayed 1 night in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean and the pool looked very inviting. The only issue with the hotel is noise! Being next to a freeway, the traffic noise is loud and constant. The air conditioning units are also extremely loud and since the rooms are all facing the parking lots, people and parking lot noise are ongoing.
Stayed 1 night in May 2024

10/10 Excellent

Aide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

8/10 Good

Yesenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that there’s no carpet, instead they have tile/vinyl tile. Its so much more cleaner in my opinion.
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't select quiet due to biker group at pool outside my door, lol. But otherwise great. They are all older and friendly so no problems.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Clean, quiet, convenient and great breakfast!
Stayed 1 night in Mar 2024

8/10 Good

Jerry

Travelled with family
Very clean, nice breakfast area . Would stay there again!
Stayed 1 night in Mar 2024

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Super friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. Nice area
Stayed 1 night in Mar 2024

10/10 Excellent

Charlie

Travelled with partner
The property was very nice. Well lit and our room was very clean and comfortable. Breakfast was good. We arrived late and the lady at the front desk was not nice or friendly at all. We will stay again.
Stayed 1 night in Mar 2024

8/10 Good

edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was extremely friendly and the rooms were very clean. They actually let me look at the room before I booked which I thought was great.
Stayed 1 night in Feb 2024

6/10 Okay

JOHN, McKinney

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Not to much around. So this worked for a night
Stayed 1 night in Feb 2024

10/10 Excellent

Noel, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Feb 2024

10/10 Excellent

Kristen

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Town, Nice Clean Hotel
The property doesn't look like much on the outside, but the rooms were clean, roomy and well-insulated. We had a 2-seater dining table in ours. The shower was a little high to step in to. The young woman at the front desk was friendly and thoughtful. I told her that I needed to do laundry and she put us in a room two doors down from the laundry room! Breakfast was decent. It is walking distance from the Pizza Hut, which was convenient. No unsavory types hanging around the property.
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Stayed 1 night in Feb 2024

8/10 Good

Donavan

Stayed 1 night in Jan 2024

10/10 Excellent

jennifer, Stateline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anita the front desk lady is very nice.The hotel is nicely updated and very clean.
Stayed 1 night in Jan 2024

10/10 Excellent

william, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kaylee

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The gym was lacking. The treadmill did not work and there was no room to do any exercises. The smell outside was overwhelming due to the agricultural animal center beside the property.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

LAURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised how clean the room was, how comfortable the bed and linens were, how friendly the staff was, and breakfast was great too. So when you’re on the long drive through Texas, stop here. There’s a good MexTex restaurant across the street. Definitely would stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard, Placentia

Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff.
Stayed 1 night in Dec 2023

8/10 Good

Edmon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms seemed to be recently remodeled. The only dislike was the typical motel mattress was to firm for me. Excellent breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Standard hotel. Better sound insulation from highway would have been nice.
Stayed 1 night in Nov 2023

6/10 Okay

Jackie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff couldn’t take the time to look up from their phone to greet or talk to me about my check in
Stayed 1 night in Oct 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is good for a one night stay... I was traveling through the area and stayed one night. There doesn't seem to be much going on in the area. The hotel is clean and updated. Easy stay and would stay again when traveling through the area.
Stayed 1 night in Oct 2023

10/10 Excellent

BRENT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
stayed there for the annular eclipse
Stayed 1 night in Oct 2023

10/10 Excellent

Nils

Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Lance

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Go somewhere elsewhere
Dirty, smelly room. There was hair from the last customer in the tub. Would not suggest
Stayed 1 night in Sep 2023

8/10 Good

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The AC make to much noise
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

kimberly k, Katy

Stayed 2 nights in Sep 2023

10/10 Excellent

Hermann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight option!
Stayed 1 night in Sep 2023
Response from Shiv P. on Sep 21, 2023
Dear Hermann,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean & friendly staff.
Stayed 1 night in Sep 2023
Response from Shiv P. on Sep 21, 2023
Dear Gerardo,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Olivia

Travelled with family and small children
Disliked: Staff & service
We had trouble on the road and arrived at 2:30 AM to the hotel. The attendant said she had canceled our room reservation as a no show. We had to start a new reservation there and she took 15 minutes to give us a room. When you travel with family including grandkids the last thing you expect is that your hotel room is canceled when you arrive. Not satisfied with the hotel staff at all.
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 7, 2023
We are sorry that you had problem for check-in at 2:30 AM. When you are arriving late to the hotel please inform directly calling at the hotel that we are having a reservation and inform the ETA to hotel representative. because we run our night audit at 2:00 AM in the morning. So if you don't shown up before 2:00 AM then your reservation directly goes to the No Show. But if you have inform us then you shouldn't had any issue at the time of check-in in the morning. I hope this would help to clarify the situation.

10/10 Excellent

Julius

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on the way to Houston. Nice, clean Hotel with friendly staff. Used the pool at night with our 2 kids. Very good experience after a long drive.
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Julius,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Kecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Kecia,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Blanca or Roland

Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Roland,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Denise, San leandro

Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Denise,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Carl J.

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
OK for the price. Obsessively un pet friendly, had to sign a statement saying I was aware!
Response from Shiv P. on Sep 21, 2023
Dear Carl,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Erika

Travelled with family and small children
Disliked: Cleanliness, staff & service
Bath tub was so dirty it had a thick layer of soap scum build up , walked in my clean socks from bedroom to bathroom area a few times while unpacking that when I took them off they were filthy floors were terrible
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Erika,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding security cameras that we don't have on our property. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonabley pri ed. Just off interstate with multiple eaterys nearby. Typical West Texas Town. Caverans offSonora .
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Rob,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.