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Reviews of Alaska Angler's Inn

3 out of 5
Alaska Angler's Inn
44715 Sterling Hwy, Soldotna, AK

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 183 reviews" "
Rating 8 - Good. 48 out of 183 reviews" "
Rating 6 - Okay. 29 out of 183 reviews" "
Rating 4 - Poor. 17 out of 183 reviews" "
Rating 2 - Terrible. 14 out of 183 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Angela on May 6, 2024
Thank you for taking the time to leave a review. It was our pleasure to have you here at the Alaska Anglers Inn, and we hope to see you in the near future. Thank you, Angela

4/10 Poor

Tristan

Travelled with group
Liked: Cleanliness, staff & service, amenities
I liked my stay for the most part, pretty clean and cozy. Only downsides I experienced was there was no extra toilet paper left out Incase you ran out and our roll was already half out & the shower is EXTREMELY slippery with no grip mat etc so my bf fell the second he stepped in, luckily was okay. So definitely not the kind of in I would suggest to any older folk as a fall in a shower could seriously hurt someone. Beyond that, it was an ok stay. Nothing special.
Stayed 1 night in Apr 2024
Response from Angela on May 1, 2024
Thank you for taking the time to leave a review and we apologize for the inconvenience with the toilet paper, there actually should be an extra roll in the bathroom. I'm sure it was a common mistake but we do apologize. As for the slippery tub, most do have the slip proof bottom but the rest are continuing to be updated. Other then that it seems your stay was pleasant and we hope to see you in the near future. Thank you, Angela ( hotel manager)

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a great bar, restaurant for breakfast, lunch and dinner
Stayed 2 nights in Mar 2024
Response from Angela on Mar 31, 2024
Thank you for taking to the time to leave a review. we are more than pleased you enjoyed your time spent with us and we hope to see you in the near future

10/10 Excellent

Clyde

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific service. Comfortable and clean.
Stayed 1 night in Feb 2024
Response from Angela on Feb 11, 2024
We are so happy to hear that you enjoyed your stay with us, and that you was comfortable and your service was terrific. We work really hard to give our guest the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon..

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on Jan 14, 2024
Thank you for your kind review. We are glad you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Dec 11, 2023
Thank you for your review. We are glad you enjoyed your stay. Come back soon.

10/10 Excellent

Caitlin Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Over all really great
It was fabulous, so cute and cozy. We felt super good, one exception is the beds and pillows. If you get a mattress topper or tempurpedic foam topper-it’s a game changer and super affordable. Some softer feather like ones are so amazing. I rate my experience by how comfy beds were:)
Stayed 2 nights in Dec 2023
Response from Management on Dec 11, 2023
Thank you for your kind review. We will consider your suggestion. Hope to see you back soon.

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay at Alaska Angler's Inn
Perfect for my needs. Minus 9 degrees outside, warm enough, hot shower lots of water, clean room, cable (Direct TV), not 5 stars but fair price. Little wait for check in (4 PM). Very quiet comfortable stay this time of year. Thank you.
Stayed 1 night in Nov 2023
Response from Vern on Nov 20, 2023
Thank you for your kind review. Hope to see you back again.

10/10 Excellent

donna, Fairbanks

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great people, clean
Stayed 2 nights in Nov 2023
Response from Vern on Nov 11, 2023
Thank you for your kind review. Hope to see you again soon.

10/10 Excellent

Drielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, Inn was quaint, cozy fireplace in the lobby with couches, restaurant attached for easy access.
Stayed 1 night in Nov 2023
Response from Vern on Nov 11, 2023
Thank you for taking the time to give us a review. Hope to see you again soon.

8/10 Good

Paul, Kenai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and the restaurant was reasonably priced and a very friendly service. Rooms were basic but clean, comfortable & warm.
Stayed 1 night in Nov 2023
Response from Vern on Nov 3, 2023
Thank you for your kind review. Come back soon.

10/10 Excellent

Kelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Overall Hotel
Great overall hotel on the Kenai Peninsula.
Stayed 2 nights in Oct 2023
Response from Vern on Nov 2, 2023
Thank you for your kind review. Hope to see you soon again.

10/10 Excellent

Mara J.

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was average. After getting back to my room, realized the mini fridge was not working. Went to plug in my phone charger, and there is trash behind the nightstand. These are things i shouldve looked for earlier in the night before the front desk left.
Stayed 1 night in Oct 2023
Response from Management on Oct 18, 2023
Sorry for your issues. We unplug the ref. when the room is vacant for a while to defrost. It takes a little time to get cold when pugged back in. We have a new cleaning staff I will address the house cleaning issue with them. Thank you for your review.

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Vern on Oct 6, 2023
Thank you for your review. Have a wonderful day and come back soon.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accommodations, great location and very helpful staff
Stayed 1 night in Sep 2023
Response from Vern on Oct 6, 2023
Thank you for your review. Hope to see you again soon.

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Don't
Hotel staff were not ever present except at check in time. There was no room service for our 4 day stay. No way to get clean towels or have the trash removed. The room condition was poor. The coffee maker did not work, the shower had mold all over the tile & grout. The shower head sprayed water everywhere except where it should have been.There was only a light at the doorway and one small table light that did little to light up the entire room. The bed covers consisted of a sheet and a bed spread.The satellite TV channels were lacking and no news channels available. The parking lot was cratered with potholes. This is the worst place we have ever booked through Hotels.com, especially considering the 130$ per night rate.
Stayed 4 nights in Sep 2023
Response from Management on Sep 24, 2023
We are staffed for winter season. Front desk is staffed when needed, but if you call the hotel number there is always someone near by to assist you. Room service is by request only, put out the maid service sign.to obtain room service. If you had notified us about your other issues we could have fixed them.Thank you for your review we will attend to your issues.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2023
Response from Management on Sep 24, 2023
Thank you for your review. Hope to see you again soon.

2/10 Terrible

Samoil

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was disgusting, the dirties place I’ve ever been to. I could not sleep there. I asked the front desk for my money back and they didn’t want to pay me back. They advertise one thing and they have another. They took my money for one week stay and I could not have my family sleep there, I asked the front desk lady to give me my reimbursement because it’s NOT what they advertised and she did not even care. She said SORRY I’m a Russian accent. The place is miserable.
Stayed 5 nights in Jul 2023
Response from Management on Sep 24, 2023
We have very few complaints from our guests, but if you could tell us your issue we could address the problem.You booked on line, so for refunds you need to request on line.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Could be worse, should be better
They had no trashcan in the room. There were mysterious crumbs next to one side of the bed. The mattress felt old. At times the hallway smelled like fish.
Stayed 2 nights in Sep 2023
Response from Vern on Sep 21, 2023
Sorry about the trash can, we have lots of them. I assume you were given one. Most of our mattress are new, but I will check on the one in that room. I will check with cleaning staff about the crumbs. It is fishing season and some of the fisherman do smell a little fishy. lolHope you come back again.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Conversated with the owner. Rooms are beautiful. Bed was so comfortable. Restaurant on-site. Definitely recommend!
Stayed 1 night in Sep 2023
Response from Management on Sep 21, 2023
Thank you for your kind review. Hope to see you back again soon.

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
Pay the extra $ and stay somewhere else. This place is really dirty. The bed is horrible, heater didn’t work, there is a 1 1/2 inch gap under the main door that is very unsettling. Put the little maid serve sign on door and room was never cleaned and finally the room had a horrible smell.
Stayed 2 nights in Sep 2023
Response from Management on Sep 21, 2023
Sorry for your bad experience. We have new cleaning staff and they had a death in the family, 7 year old brother, they were not functioning well, but I would like to know what was dirty. No one else has complained about the bed in that room so not sure what your issue was. The heaters work but the pilot light may have been out, staff should have fixed it.The manager was out of town during your stay which would account for some of your issues.All of your issues have been fixed.Gives us another try for free.

8/10 Good

Ms. Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly room
The owner was great. He was flexible with our arrival time and made it work. For the cost the accommodations were acceptable. The property was nice. A couple improvements would have been to have a heavier blanket and a couple more pillows and towels, other than that it was fine. I would stay again.
Stayed 2 nights in Sep 2023
Response from Vern on Sep 21, 2023
Thank you for taking the time to do a review. We always have extra blankets, towels, and pillows. Just let us know what you need and we will provide for you.

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great river walks nearby
Stayed 2 nights in Sep 2023
Response from Vern on Sep 21, 2023
Thank you for your kind review. We are in a very good location for many near by fun activities.

4/10 Poor

dwayne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Had to phone for receptionist upon arrival. Front door was locked. Manager vacuumed hallway outside our rooms at 10pm. Stayed four nights without any cleaning service.
Stayed 4 nights in Aug 2023
Response from Vern on Sep 21, 2023
Sorry for your issues. We have someone on premise but not always at the front desk due to low occupancy in the winter months. Room service is by request. The person vacuuming did not realize it was so late but quiet time is after 10:00 PM.Hope this answers your issues and you can return in the future.

10/10 Excellent

Wendy

Stayed 3 nights in Aug 2023
Response from Management on Oct 6, 2023
Thank you for your kind review. Come back soon.

10/10 Excellent

Morgan

Stayed 1 night in Sep 2023
Response from Management on Oct 18, 2023
Thank you for your kind review. Come back soon.

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff that was helpful and excellent food at adjoining restaurant.
Stayed 1 night in Aug 2023
Response from Vern on Sep 3, 2023
Thank you for your kind review. Come back soon we would love to serve you again.

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Aug 2023
Response from Vern on Sep 3, 2023
Thank you for your kind review. Come back soon.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjoining restaurant :The Catch" was great! Easy walk to the Kenai River; wished I had a fishing pole!
Stayed 2 nights in Aug 2023
Response from Vern on Aug 26, 2023
Thank you for your kind review. We are glad you enjoyed our restaurant and the Kenai river. Come back soon.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally Appealing Aesthetics
This hotel looks newly renovated with exceptionally appealing decor and aesthetics. From the lobby to the hallways, everything was beautiful, warm, and comfortable. The bathroom upgrade was especially delightful. The only small hiccup was that the sign on the door inside the room said check out was 11am but the staff knocked shortly after 10am to see if we had checked out. I strongly encourage managers to revise check out to at least 11am, especially if check in is not until 4pm. Some travelers will appreciate greatly the extra time in the morning.
Stayed 2 nights in Aug 2023
Response from Hotel Management on Aug 19, 2023
We appreciate you taking the time to do a review and pointing out the inconsistences of our check out. We will fix that issue. Come back soon.

6/10 Okay

Douglas

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Checkin not till 4 pm. Didn't care for housekeeping knocking on door at 9:45 am to tell us we needed to be out by 10 am. Poor locks on door. Floors hadnt been swept. No chair to sit on. See thru towels.
Stayed 2 nights in Aug 2023
Response from Hotel Management on Aug 8, 2023
I apologize for housekeeping. We are in the process of fixing the lock issue. There is supposed to be 2 chairs in every room, previous guest may have removed them from the room. Our apologizes. Please visit us again we will insure your stay meets your expectations

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room, remodeled and clean
Newly remodeled and clean; comfortable bed.
Stayed 1 night in Aug 2023
Response from Vern on Aug 4, 2023
Thank you for your kind review. Come back soon.

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, property conditions & facilities
do not book this property. its dirty , outdated , next to a grungy caravan site . linen was soiled and dirty . windows are single glazed so you can hear everything from main toad . this is the worst possible excuse for a hotel, motel or Inn that you can imagine ! Avoid at all cost
Stayed 1 night in Aug 2023
Response from Hotel Management on Aug 7, 2023
Sorry for your poor experience. If you had informed us we could have moved you to the back of Hotel which is quieter. It is an older hotel but it has been renovated but we are still steadily improving it.

4/10 Poor

Isiah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Vern on Aug 3, 2023
Sorry for your poor experience. If you tell us your issues we will try to fix them.

10/10 Excellent

David

Stayed 4 nights in Jun 2023
Response from Vern on Aug 3, 2023
Thank you for your kind review. Come back soon.

8/10 Good

Susan

Stayed 1 night in Jun 2023
Response from Vern on Aug 3, 2023
Thank you for your kind review. Hope to see you again soon.

10/10 Excellent

anthony

Stayed 1 night in Jun 2023
Response from Vern on Aug 3, 2023
Thank you for your kind review. Come back soon.

10/10 Excellent

Marilyn

Stayed 1 night in Jun 2023
Response from Vern on Jun 30, 2023
Thank you for your kind review.. It was nice meeting you. Come back soon.

10/10 Excellent

Bito

Liked: Cleanliness, staff & service, property conditions & facilities
Friction stickers on bottom of bathtub are needed.
Stayed 1 night in Jun 2023
Response from Vern on Jun 13, 2023
I appreciate that you took time to do a review and we will address the friction stickers on the tub.Come back soon.

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to stay for a family wedding. The staff greeted us with smiles. and treated us with kindness throughout or stay. The rooms are clean and a little on small side, however perfect for what we needed. Went to the Catch for lunch and by far the best meal we had in Soldotna.
Stayed 2 nights in Jun 2023
Response from Vern on Jun 8, 2023
Thank you for your kind review. Come back soon.

8/10 Good

MICHAEL, Apple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jun 2023
Response from Vern on Jun 4, 2023
Thank you for your review. Come back soon.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location to the Kenai peninsula. Restaurant and bar attached was nice. Area was a bit rundown.
Stayed 2 nights in May 2023
Response from Hotel Management on May 25, 2023
Thank you for your review. We are constantly up grading our facility, unfortunately we can not afford to do it all at once. There has been a Hugh improve since the new owners took over. Come back soon.

2/10 Terrible

Shelly, Tacoma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience staying here. Booked for four nights and only stayed one. The room was dirty which they came back and cleaned and gave the excuse of a drunk man being in the room. Super sketchy. The front gal was rude. Would never stay there again. Super loud at night. The door has gaps so you can here everyone coming and going at all hours of the night. The room smelled like mold.
Stayed 4 nights in Apr 2023
Response from Hotel Management on May 2, 2023
Sorry for your bad experience The room problem was from a previous guest that went back into this room after he had checked out. His key had not timed out and we were unaware of this fact. We have some oil field worker staying with us and they are working odd shifts, so there is some activity at odd hours.

8/10 Good

Mishonta

Travelled with family
Liked: Cleanliness
Quaint
Older rooms. Staff friendly and helpful. Desk hours hours limited, but staff can be reached by cell. Restaurant available, okay eats. Bar attached to Hotel.
Stayed 1 night in Apr 2023
Response from Hotel Management on May 2, 2023
Thank you for your review. Come back soon.

2/10 Terrible

Angel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 7 nights in this place, and not one single day did they do any housekeeping. They didn’t even have a trash can in the room. Floor was dirty with loose dirt and stains. Had to buy my own linens and shower towel.
Stayed 7 nights in Apr 2023
Response from Hotel Management on Apr 27, 2023
We are sorry you must not have been informed that if you want housekeeping you need to put out the maid service sign. If you had notified us we could have fixed all your issues.

8/10 Good

Eric

Stayed 1 night in Apr 2023
Response from Hotel Management on Apr 10, 2023
Thank you for your kind review. Come back soon.

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Only one bath towel was provided for two people. The bed was so broken it basically folded in half like an air mattress with a hole in it. The front desk took a picture of my card on a personal phone and the next day I had faulty charges. I was also double charged for the room and they were less than concerned when brought to their attention. Would NEVER stay there again, even if it was the only option.
Stayed 4 nights in Mar 2023
Response from Hotel Management on Mar 31, 2023
So the issue was You checked in under the wrong name. We never took a picture of your CC. We did take a picture of your reservation and that was how we figured out that you were checked in under a different name. You were not double charged. You were not charged by us. You were charged by expedia only. Any faulty charges were not from us.No one else has ever complained about that bed but I will check on it.Sorry you had such a miserable time.

6/10 Okay

CARA, Chehalis

Travelled with family
Liked: Cleanliness
The property was ok for a cheaper motel. The lobby was nice with fireplace and couches. The front door is locked and you cannot get in without calling the number on the door. I found that very strange for checking in. The check in process was confusing for the poor girl left to do it. I felt sorry for her as you could tell she wasnt properly trained and left on her own. The restaurant didn't have bad food but was pretty expensive. We probably wont ever stay there again.
Stayed 2 nights in Mar 2023
Response from Hotel Management on Mar 27, 2023
Sorry for you bad experience. We have skeleton staff in the winter since it is a slow season for us. No one is at the desk for late check-ins, but someone is usually near by. Our staff has all been trained but some are still very new to our system.. I hope you will give us another try.

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Vern on Mar 21, 2023
Thank you for your kind review. Come back soon.

2/10 Terrible

Beverly

Stayed 3 nights in Mar 2023
Response from Hotel Management on Apr 10, 2023
Thank you for your review.. If you had issues please let us know what they were so we can correct them.Thank you