Title: Helnan Auberge Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Helnan Auberge Hotel Luxury hotel with a sauna and a 24-hour front desk ![Courtyard](https://images.trvl-media.com/lodging/11000000/10040000/10030400/10030353/476be606.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/11000000/10040000/10030400/10030353/e3f0fdf8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served](https://images.trvl-media.com/lodging/11000000/10040000/10030400/10030353/2ee46d07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, sun loungers](https://images.trvl-media.com/lodging/11000000/10040000/10030400/10030353/3b4c1e07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10040000/10030400/10030353/aa1b8a95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Helnan Auberge Hotel offers a perfect blend of relaxation and recreation. Guests can sip drinks at the poolside bar, rejuvenate in the sauna or Turkish bath/hammam, and savor quality meals at El Sohbagia restaurant, creating experiences that leave lasting impressions. 6.8 ## Popular amenities - Hot tub - Parking available - Bar - Pool - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=10030353&PinnedHotelID=10030353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=10030353&PinnedHotelID=10030353&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=10030353&PinnedHotelID=10030353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=10030353&PinnedHotelID=10030353&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=10030353&PinnedHotelID=10030353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=10030353&PinnedHotelID=10030353&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10030353&PinnedHotelID=10030353&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10030353&PinnedHotelID=10030353&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![In-room safe, desk](https://images.trvl-media.com/lodging/11000000/10040000/10030400/10030353/ee1c557c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony or patio Air conditioning Heating Free cribs/infant beds Refrigerator Flat-screen TV Private bathroom Hair dryer - 312 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![In-room safe, desk](https://images.trvl-media.com/lodging/11000000/10040000/10030400/10030353/ee1c557c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Egyptians Only) ### Highlights Balcony or patio Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Private bathroom Hair dryer Electric kettle - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSinnuris-Hotels-Helnan-Auberge-Hotel.h10030353.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSinnuris-Hotels-Helnan-Auberge-Hotel.h10030353.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.46818%2C30.77050&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rM9LLFbd8kkyO985nHfgJOXOTP4=) Karoun Lake , Faiyum Governorate, Sinnuris #### What's nearby - Lake Qaroun - 3 min drive - 3.5 km - Pyramids of El Fayoum - 26 min drive - 24.7 km - Hawara Pyramid - 42 min drive - 39.5 km - Qasr Qarun Temple - 51 min drive - 51.9 km - Dimeh es-Siba - 56 min drive - 53.5 km #### Getting around - Sella Station - 39 min drive - Cairo Intl. Airport (CAI) - 114 min drive #### Restaurants - ‪Mefreh Fish | مفرح - ‬6 min drive - ‪مطعم البرج - ‬7 min drive - ‪El Hawary Restaurant - ‬8 min drive - ‪El-Rawda Open Resturant - ‬1 min walk - ‪مطعم و كافتيريا البارون - ‬4 min drive ## About this property ### Helnan Auberge Hotel Luxury hotel A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Helnan Auberge Hotel. For some rest and relaxation, visit the sauna or the Turkish bath/hammam. The on-site restaurant, El Sohbagia, offers lunch and dinner. In addition to a garden and a playground, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with sun loungers - Free self parking, plus valet parking (surcharge) - An outdoor tennis court, an area shuttle, and express check-out - Express check-in, tour/ticket assistance, and an elevator Room features All 104 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like safes. Extra conveniences in all rooms include: - Bathrooms with bathtubs and free toiletries - Flat-screen TVs with satellite channels - Balconies or patios, refrigerators, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/30000000/29830000/29826600/29826599/9c3c89ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fayoum Hotel Armed Forces Ibshaway - Pool - Breakfast included - Parking included - Free WiFi 6.0 1 review CA $44 CA $57 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=29826599&PinnedHotelID=29826599&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily full breakfast](https://images.trvl-media.com/lodging/115000000/114490000/114488300/114488206/efd5e77e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tache By The Lake El Faiyum - Breakfast included - Pet-friendly - Parking included - Restaurant CA $152 CA $196 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=114488206&PinnedHotelID=114488206&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free self parking on site - Valet parking on site (USD 5 per night) ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - El Sohbagia ### Things to do - Billiards/pool table - Children's pool - Hot tub - Indoor pool - Outdoor pool - Outdoor tennis court - Playground - Sauna - TV in common areas ### Family friendly - Children's pool - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Spa - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bathroom - Bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 3:00 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 110.00 per night We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: USD 5.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 ### Property is also known as Helnan Auberge Hotel Sanhur Helnan Auberge Hotel Helnan Auberge Sanhur Helnan Auberge Hotel Sinnuris Helnan Auberge Sinnuris Helnan Auberge Hotel Hotel Helnan Auberge Hotel Sinnuris Helnan Auberge Hotel Hotel Sinnuris ## Frequently asked questions ### Does Helnan Auberge Hotel have a pool? > Yes, this property has an indoor pool, an outdoor pool, and a children's pool. ### Is Helnan Auberge Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Helnan Auberge Hotel? > Self parking is free at this property. ### What time is check-in at Helnan Auberge Hotel? > Check-in start time: 2:00 PM; Check-in end time: 3:00 PM. ### What time is check-out at Helnan Auberge Hotel? > Check-out is at noon. ### Where is Helnan Auberge Hotel located? > Situated in Sinnuris, this luxury hotel is 1.6 mi (2.6 km) from Lake Qaroun and 9.9 mi (16 km) from Karanis. Pyramids of El Fayoum and Water Wheels Park are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Helnan Auberge Hotel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.8 Location ### 6.8 Staff & service ### 4.8 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 8 8 - Good 8 6 - Okay 8 4 - Poor 4 2 - Terrible 5 ### 10/10 Excellent #### Hosam May 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very unique property, staff are extremely helpful and friendly ##### Hosam Stayed 3 nights in May 2022 ### 2/10 Terrible #### Shady, Cairo Feb 28, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Our experience was terrible by all means They never answer their phone In the first place Staff is VERY unfriendly and not willing to help Room was not clean Bedsheets and towels smelled awful We couldn’t even reach the reception or front desk if we needed anything during our stay Food was horrible ##### Shady Stayed 2 nights in Feb 2022 ### 8/10 Good #### Ehab Feb 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Overall ... it was good experience 8.5/10 Staff freindly 10/10 Room is great 9/10 Service is great 9/10 Food is ok .. Arabic cousin ... i can give it 7 out of 10 .. food was not much hot ( dishes up not heated up during service ) and not much verieties of dishes... Hotel location is direct on the lake however it is far away from the attraction areas ( approx 25km far ) Hotel is not providing Safary trip packages ... so you need to do your own homework .. to arrange a trip for your safary trip ... for us .. we ve contacted a local family lives in tunis village who has several land croser 4×4 Approx cost is 100 usd per trip can accomodate up to 6 pax.. including water falls .. wasi al hitan ...desrt surfing..... desert crousing ... ![](https://a.travel-assets.com/ugc/hotel-reviews/2F5128BB3CF22CDA3FDAC796DD02FF2187F071231645203256016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/10EBED7A76105C8FE3C23A58CD4AC389AE66A39C1645203316584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6D74E6E153D4BEF4123F4079B3505FE1DFDFC63E1645203364064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26A463D21CBAF8AE4B10C116DE4D2C7AD2246A0A1645203462110.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ehab Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Verified traveller Jul 4, 2021 ##### Verified traveller Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Ahmed May 30, 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort ##### Ahmed Stayed 2 nights in May 2021 ### 10/10 Excellent #### Adham May 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Adham Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Nariman Apr 19, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible place, dirty, food is disgusting. The third bed for the ##### Nariman Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Verified traveller Apr 10, 2021 Disliked: Amenities, property conditions & facilities Avoid Helnan al fayoum, Everything is terrible. I came for one night just to sleep as we have trips outside to do, 1st i checked in at 6pm,they put us in a room overview garbage area,as there is no other rooms available, 2nd we found out that air-condition bringing out heat in a terrible way, we tried to talk to them, to find that 5 rooms at reception are complaining same issue & their answer that we are trying to fix it ... Now it is 11 pm, we couldn’t sleep & my kids slept and their bodies are too hot ... I called the manger & i started to shout out, his answer that i will fix it and call you back in 15 mins, After an hour and half he prepared another room in another building , more clean and location is better , but we have to carry kids while they are sleeping and pass them to another building in very gold weather with too much wind , After we moved with 3 hours , i found my little daughter got a fever 40 c , calling them to help but no pharmacies around and no clinics.. we stayed like that till 2nd day ! And regardless what happened to us, this hotel is not Fayoum mood at all , terrible location No View , terrible food ( no oriental breakfast like all other hotels ) .. Not that clean at all , Dirties all around& rooms are too small Dosent worth penny , its rate was 1200-1500L. E per night & other hotels max. 600L. E Was a big mistake to choose ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Alaa Feb 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort a very relaxing place ##### Alaa Stayed 2 nights in Feb 2021 ### 6/10 Okay #### Verified traveller Jan 7, 2021 Liked: Cleanliness Disliked: Amenities The hotel is historic with lot of events that have happened in it. But when keeping the iconic old vibes, the hotel management forgot to do maintenance and renovation. The room is supposed to be 5 stars but was not even close to 3 stars with the bathroom amenities very limited and the shower very old and broken. The breakfast buffet was okay but dinner options were very limited. Front desk staff were too slow and seemed not professional enough to match the expectations of this historic hotel ##### Verified traveller Stayed 1 night in Dec 2020 ### 6/10 Okay #### Verified traveller Dec 23, 2020 Great location, great views, beautiful garden, historic ##### Verified traveller Stayed 2 nights in Dec 2020 ### 8/10 Good #### Abeer Dec 13, 2020 Liked: Staff & service, room comfort #### Needs renovations The hotel has a lot of history but it needs huge renovations. ##### Abeer Stayed 1 night in Dec 2020 ### 10/10 Excellent #### christie Nov 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our stay was lovely. The staff was helpful and attentive, the hotel was sparkling clean and we had a very relaxing time. We were one of only a few guests in the hotel in this quiet season and yet the staff worked hard to make sure we enjoyed every moment. ##### christie Stayed 2 nights in Nov 2020 ### 8/10 Good #### ABDELRAHMAN Nov 12, 2019 ##### ABDELRAHMAN Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Nov 10, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place and good food . Need some activities for the night . Bath shampoo and shower gel quality need to be changed ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Mervat, El Fauom Oct 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👌👍 very good everything perfect we love stuff ##### Mervat Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Verified traveller Sep 7, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### jafar Jul 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good overall ##### jafar Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jan 25, 2019 Liked: Cleanliness, staff & service Excellent architecture and landscape clean rooms and excellent breakfast. Toilets need renovation. Sound insulation of the balcony needs improvement if possible. Music broadcast should be better and should stop before 10 pm. ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### Verified traveller Jan 7, 2019 Disliked: Property conditions & facilities location is very good 1 hour 15 from Cairo.. 30 min from Tunis village. rooms need renovation. don't recommend u go during any public holiday as they aren't ready to host so many guests at the same time. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 8/10 Good #### Thomas Jan 6, 2019 Recommended for not demanding cleintle whose main goal is to explore the area. Price is rigght. Friendly staff ##### Thomas Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Rasha Jan 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Rasha Stayed 1 night in Dec 2018 ### 6/10 Okay #### nesreen Jan 3, 2019 #### كان يمكن ان يكون أفضل الفندق قديم يحتاج الي تجديد بمعني انه فندق تاريخي ولكن ينقصه الصيانه والاهتمام. لانوجد خدمات ترفيهية خاصه في فصل الشتاء، قد يكون مكان أفضل في الربيع! رغم إنني غير متاكد من ذللك ##### nesreen Stayed 1 night in Dec 2018 ### 6/10 Okay #### Mohammed Battisha Jan 3, 2019 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness ##### Mohammed Battisha Stayed 3 nights in Dec 2018 ### 4/10 Poor #### bassem, egypt Aug 5, 2018 Disliked: Staff & service, property conditions & facilities, room comfort long check in process over an hour, wrong bed request in 2 rooms, awful breakfast ##### bassem Stayed 1 night in Aug 2018