Title: Serenity Alma Heights (Resort) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6051101&destination=Makadi+Bay%2C+Red+Sea+Governorate%2C+Egypt&selected=9636534&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serenity Alma Heights Guests soak up endless sunshine by the pool or find blissful tranquility at Fayroz Spa, creating their own slice of paradise in this tropical retreat ## Photo gallery for Serenity Alma Heights ![3 outdoor pools, pool umbrellas, sun loungers - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/0a936ba9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 outdoor pools, pool umbrellas, sun loungers - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/6dbb0036.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/2988a65f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, poolside bar - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/336a526a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, poolside bar - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/93105488.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serenity Alma Heights delivers a complete tropical getaway with its free breakfast buffet and exciting water park. Travelers appreciate the convenient poolside bar and comfortable sun loungers, while a complimentary shuttle whisks them to the nearby private beach. ## Reviews 9.0 Wonderful ## Popular amenities - Breakfast included - Spa - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Superior Room, Garden View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden View 8.8 Excellent 8 reviews - Garden view - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Room, Pool View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, Pool View - 376 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Family Room, Pool View (Interconnected) ![Family Room, Pool View (Interconnected)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/254764b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View (Interconnected) 8.6 Excellent 4 reviews - Garden view - 614 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 2 Twin Beds ### View all photos for Premium Room - Side Pool View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Side Pool View - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Valentine's Special Offer ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valentine's Special Offer - Sleeps 2 - 1 King Bed ### View all photos for Superior Room Triple, Garden View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room Triple, Garden View - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for One Bedroom Family Room ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Family Room - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Twin Bed ### View all photos for Club Triple Room Pool View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Triple Room Pool View - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Premium Triple Room - Side Pool View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room - Side Pool View - Sea view - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Large Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHurghada-Hotels-Serenity-Fun-City.h9636534.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHurghada-Hotels-Serenity-Fun-City.h9636534.Hotel-Information) ## About the area Located in Makadi Bay, Serenity Alma Heights is near a private beach. Tobia Arbaa Dive Site and Safaga Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town Sahl Hasheesh and Senzo Mall. Traveling with kids? Consider Big Dayz Water Sport Center and Makadi Water World. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water. [Visit our Makadi Bay travel guide](https://www.expedia.ca/Makadi-Bay.dx6051101) [View more Resorts in Makadi Bay](https://www.expedia.ca/Makadi-Bay-Resort-Hotels.d6051101-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.97016%2C33.91273&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zzRZxMMVcvuNLW4rE9DV--hLScE=) 36 KM, Hurghada Safaga road, Makadi Bay ### What's nearby - ![Makadi Bay Beach](https://images.trvl-media.com/place/1512/0f04c85c-951d-4bb0-af9c-b59c01d614dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Makadi Bay Beach 5 min drive \- 1.6 km - ![Marina Hurghada](https://images.trvl-media.com/place/1512/be2b36ab-781d-4bbe-80b9-8a214605dbf7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marina Hurghada 44 min drive \- 47.3 km - Makadi Water World 11 min drive \- 7.5 km - Desert Rose Aqua Park 26 min drive \- 27.8 km - Hurghada City Center 48 min drive \- 50.3 km ### Getting around - Hurghada Intl. Airport (HRG) 33 min drive ### Restaurants - Steak House 4 min drive - Chinese Restaurant Stella Garden 3 min drive - Blue Sky Beach Restaurant 5 min drive - Teppanyaki 6 min walk - Andalus Restaurant 5 min drive ## About this property ### Serenity Alma Heights Luxury family-friendly resort near Red Sea A free breakfast buffet, free water park access, and a poolside bar are just a few of the amenities provided at Serenity Alma Heights. This resort is a great place to bask in the sun with a nearby private beach, sun loungers, and a free beach shuttle. Treat yourself to a body scrub, a body treatment, or a massage at Fayroz Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a terrace and a garden. You'll also enjoy the following perks during your stay: - 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Limo/town car service, an outdoor tennis court, and luggage storage - An elevator, tour/ticket assistance, and multilingual staff - Guest reviews speak highly of the helpful staff Room features All 515 rooms have comforts such as premium bedding and air conditioning, as well as perks like safes and minibars. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - LED TVs with satellite channels - Balconies or patios, electric kettles, and daily housekeeping ### All-inclusive details All-inclusive room rates at Serenity Alma Heights are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![BBQ/picnic area](https://images.trvl-media.com/lodging/3000000/2940000/2933600/2933586/43a52ab5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prima Life Makadi Hotel - All inclusive Makadi Bay - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,003 reviews CA $163 CA $210 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2933586&PinnedHotelID=2933586&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/990000/980100/980095/0b9c870d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Makadi Oasis Resort Makadi Bay - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 154 reviews CA $186 CA $240 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=980095&PinnedHotelID=980095&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun loungers, beach towels, beach volleyball, beach bar](https://images.trvl-media.com/lodging/2000000/1410000/1400500/1400412/d10ddf48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Makadi Saraya Resort Makadi Bay - 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24-hour roundtrip airport shuttle on request for a surcharge - Free beach shuttle - Limo/town car service - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - 3 bars/lounges - 4 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Al Dente - Andalucia - Food Court - Le Monde - Sayonara ### Things to do - 3 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Free water park - Full-service spa - Health club - Outdoor tennis court - Sauna - TV in common areas - Waterslide ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Free water park access - Laundry facilities - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Conference center (5,918 square feet of space) - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the bay - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 3 floors - Banquet hall - Built in 2012 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 12.0 per night ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 25 per vehicle (one-way) - Rollaway bed fee: USD 12.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April No pets and no service animals are allowed at this property ### Property is also known as Fun City Makadi Hotel Fun City Makadi Serenity Fun City Resort Makadi Bay Serenity Fun City Makadi Bay Serenity Fun City Serenity Fun City Hotel Makadi Bay Serenity Fun City Hotel Serenity Fun City All Inclusive All-inclusive property Serenity Fun City All Inclusive Makadi Bay Serenity Fun City All Inclusive All-inclusive property Serenity Fun City - All Inclusive Serenity Fun City - All Inclusive Makadi Bay Fun City Makadi Serenity Fun City Serenity Fun City Resort Serenity Fun City Inclusive ## Frequently asked questions ### Does Serenity Alma Heights have a pool? ### How much does it cost to stay at Serenity Alma Heights? ### Is Serenity Alma Heights pet-friendly? ### How much is parking? ### What time is check-in at Serenity Alma Heights? ### What time is check-out at Serenity Alma Heights? ### Does Serenity Alma Heights provide a shuttle to the airport? ### Are there all-inclusive benefits at Serenity Alma Heights? ### Where is Serenity Alma Heights located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serenity Alma Heights Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 122 8 - Good 44 6 - Okay 12 4 - Poor 4 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### OMAR Jan 2, 2026 Liked: Cleanliness, staff & service, amenities Staff were very friendly, will definitely be back ##### OMAR Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Arunas Mar 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, everything is good đź‘Ťđź‘Ť ##### Arunas Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### mitul Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Absolutely loved our stay! The hotel was brilliant, the staff were amazing, and it’s perfect for families with kids. We wouldn’t hesitate to come back again. ##### mitul Stayed 8 nights in Dec 2025 Verified ### 10/10 Excellent #### Mayya Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best family hotel It was just what we were looking for. Very friendly staff and amazing service just an excellent food ##### Mayya Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### James Aug 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good food, drinks and amenities. ##### James Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### Siddharth Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights ##### Siddharth Stayed 2 nights in Apr 2025 Verified ### 8/10 Good #### Sahar Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet ##### Sahar Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Bechoy Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aqua park was spectacular!!! and the staff was great. ##### Bechoy Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Moustafa Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge. ##### Moustafa Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Sue Jul 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good ##### Sue Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### hossam May 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving ##### hossam Stayed 5 nights in May 2024 Verified ### 10/10 Excellent #### Qiong Oct 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good. Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/417B2C321C7EBFABD9E022080CC73F96F9D35C671730394110867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22FF4B384CD7F0F72E7E03C019A0EB1A2F1D12921730394110526.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69615751DA68E70FF5B8C8C983FFBB19D66F171C1730394109796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Qiong Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### hayley anne Sep 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive ##### hayley anne Stayed 6 nights in Jul 2024 Verified ### 8/10 Good #### Verified traveller Dec 25, 2023 Liked: Cleanliness, staff & service, room comfort #### So much to do, great for a family week in the sun! Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK! ##### Verified traveller Stayed 7 nights in Dec 2023 Verified ### 10/10 Excellent #### Abbygail Dec 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city. ##### Abbygail Stayed 9 nights in Dec 2023 Verified ### 10/10 Excellent #### Fady Dec 10, 2025 Liked: Cleanliness, staff & service, amenities Cleanliness, Food quality and the Staff ##### Fady Stayed 4 nights in Nov 2025 Verified ### 4/10 Poor #### Aleksandra Jan 23, 2026 Disliked: Amenities, property conditions & facilities The room was ok nothing special i had to tip thecreceprion to get vasics delivered like toothpaste - bathrobes ect. The lacl of tramsparency about the servjces is exhauating - attempts of scam on every step . ##### Aleksandra Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Thomas May 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would go there again. ##### Thomas Stayed 9 nights in Apr 2024 Verified ### 10/10 Excellent #### Ayana Aug 21, 2025 Liked: Amenities it was a little dirty ar times and there could jave neen more food a drink options. ##### Ayana Stayed 5 nights in Aug 2025 Verified ### 10/10 Excellent #### Dominik Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top ##### Dominik Stayed 8 nights in Jul 2025 Verified ### 10/10 Excellent #### Abdelrahman Jun 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families ##### Abdelrahman Stayed 4 nights in Jun 2023 Verified ### 10/10 Excellent #### Ahmed Apr 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Amazing staff nice place ##### Ahmed Stayed 1 night in Apr 2023 Verified ### 8/10 Good #### Mohamed Apr 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place for kids Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent ##### Mohamed Stayed 3 nights in Apr 2023 Verified ### 10/10 Excellent #### Ahmed Jul 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect Friendly staff comes on top Aqua park is fantastic and safe High quality and delicious buffets Only rooms are some how old furnished ##### Ahmed Stayed 3 nights in Jul 2022 Verified ### 10/10 Excellent #### Ahmad Jun 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing resort Amazing resort. Water park for kids and one for all ages. Theme park with many rides. River rafting. Many pools and evening shows. Huge selection of food. Rooms are spacious. Best option for families. ##### Ahmad Stayed 1 night in Jun 2023 ### Expedia's Latest Trends ### Hotels > - [La Maison Bleue](https://www.expedia.ca/Hurghada-Hotels-La-Maison-Bleue-Adults-Only.h8668380.Hotel-Information) > - [Pickalbatros Citadel Resort Sahl Hasheesh](https://www.expedia.ca/Hurghada-Hotels-Albatros-Citadel-Sahl-Hashsih-Families-Couples-Only.h2173600.Hotel-Information) > - [Coral Sun Beach](https://www.expedia.ca/El-Quseir-Hotels-Coral-Sun-Beach-Safaga.h9740557.Hotel-Information) > - [JAZ Almaza Beach Resort, Almaza Bay](https://www.expedia.ca/Marsa-Matruh-Hotels-Jaz-Almaza-Bay.h1506575.Hotel-Information) > - [Hotel Panorama Bungalow Resort El Gouna](https://www.expedia.ca/Hurghada-Hotels-Hotel-Panorama-Bungalow-Resort-El-Gouna.h5832002.Hotel-Information) > - [Hapi 5 Nile Cruise, 3-4-7 nights from Luxor or Aswan](https://www.expedia.ca/Luxor-Hotels-Hapi-5-Nile-Cruise.h32504012.Hotel-Information) > - [Shams Alam Beach Resort - All inclusive](https://www.expedia.ca/Marsa-Alam-Hotels-Shams-Alam-Beach-Resort.h7234640.Hotel-Information) > - [Taba Sands Hotel & Casino - Adult Only](https://www.expedia.ca/Taba-Hotels-Taba-Sands-Hotel-Casino-Adult-Only.h4430987.Hotel-Information) > - [Steigenberger Resort Ras Soma](https://www.expedia.ca/Hurghada-Hotels-Steigenberger-Resort-RAS-Soma.h64470401.Hotel-Information) > - [Tropitel Sahl Hasheesh Resort](https://www.expedia.ca/Hurghada-Hotels-Tropitel-Sahl-Hasheesh-Resort.h8035526.Hotel-Information) > - [Pyramisa Beach Resort, Hurghada - Sahl Hasheesh](https://www.expedia.ca/Hurghada-Hotels-Otium-Pyramisa-Beach-Resort.h1769008.Hotel-Information) > - [JAZ Neo Reef Marsa](https://www.expedia.ca/El-Quseir-Hotels-Solymar-Reef-Marsa.h23609885.Hotel-Information) > - [Country house](https://www.expedia.ca/Awlad-Saqr-Hotels-Country-House.h101895336.Hotel-Information) > - [MS Esmeralda Nile Cruise from Aswan or Luxor](https://www.expedia.ca/Luxor-Hotels-MS-Esmeralda-Nile-Cruise.h32442538.Hotel-Information) > - [Gravity Hotel Aqua Park Sahl Hasheesh Families and Couples Only](https://www.expedia.ca/Hurghada-Hotels-Gravity-Sahl-Hasheesh.h35269729.Hotel-Information) > - [Coral Garden Beach Resort](https://www.expedia.ca/El-Quseir-Hotels-Coral-Garden-Beach-Resort.h31483140.Hotel-Information) > - [Palm Royale Resort - Soma Bay](https://www.expedia.ca/Hurghada-Hotels-SENTIDO-Palm-Royale.h1178537.Hotel-Information) > - [Mövenpick Resort & Spa El Gouna](https://www.expedia.ca/Hurghada-Hotels-Movenpick-Resort-Spa-El-Gouna.h34532.Hotel-Information) > - [Kempinski Hotel Soma Bay](https://www.expedia.ca/Soma-Bay-Hotels-Kempinski-Hotel-Soma-Bay.h2135054.Hotel-Information) > - [Sheraton Soma Bay Resort](https://www.expedia.ca/Hurghada-Hotels-Sheraton-Soma-Bay-Resort.h539476.Hotel-Information) > - [Three Corners Rihana Resort](https://www.expedia.ca/Hurghada-Hotels-The-Three-Corners-Rihana-Resort.h1364117.Hotel-Information) > - [JAZ Soma Beach](https://www.expedia.ca/Hurghada-Hotels-Solymar-Soma-Beach.h57347738.Hotel-Information) > - [Rohanou Beach Resort and Ecolodge](https://www.expedia.ca/El-Quseir-Hotels-Rohanou-Beach-Resort-And-Ecolodge.h11547619.Hotel-Information) > - [KaiSol Romance Resort](https://www.expedia.ca/Hurghada-Hotels-SUNRISE-Romance-Resort-Grand-Select.h24124758.Hotel-Information) > - [Flamenco Beach and Resort](https://www.expedia.ca/El-Quseir-Hotels-Flamenco-Beach-And-Resort.h1654465.Hotel-Information) > - [Blue Reef Marsa Alam - All inclusive](https://www.expedia.ca/Marsa-Alam-Hotels-Blue-Reef-Marsa-Alam.h13150798.Hotel-Information) > - [Dhara Residence Grand Waha](https://www.expedia.ca/Marsa-Matruh-Hotels-Dhara-Residence-Grand-Waha.h106570011.Hotel-Information) > - [ROBINSON SOMA BAY](https://www.expedia.ca/Hurghada-Hotels-ROBINSON-SOMA-BAY.h3767342.Hotel-Information) > - [Marina Village North Coast](https://www.expedia.ca/Alexandria-Hotels-Marina-Village-North-Coast.h6784036.Hotel-Information)