Title: Serenity Alma Heights (Resort) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9636534&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serenity Alma Heights Guests soak up endless sunshine by the pool or find blissful tranquility at Fayroz Spa, creating their own slice of paradise in this tropical retreat ## Photo gallery for Serenity Alma Heights ![3 outdoor pools, pool umbrellas, sun loungers - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/275f6185.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/67e78d9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, poolside bar - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/336a526a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Game room - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/751aa51f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Game room - Serenity Alma Heights (Makadi Bay)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/c895e69b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serenity Alma Heights delivers a complete tropical getaway with its free breakfast buffet and exciting water park. Travelers appreciate the convenient poolside bar and comfortable sun loungers, while a complimentary shuttle whisks them to the nearby private beach. ## Reviews 9.0 Wonderful ## Popular amenities - Breakfast included - All-inclusive - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 2 - Jan. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9636534&PinnedHotelID=9636534&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Superior Room, Garden View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden View 8.8 Excellent 8 reviews ### Highlights Balcony or patio Air conditioning Free cribs/infant beds LED TV Premium bedding Blackout drapes/curtains Bathrobes Private bathroom - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Room, Pool View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, Pool View ### Highlights Balcony or patio Air conditioning Free cribs/infant beds LED TV Premium bedding Blackout drapes/curtains Bathrobes Private bathroom - 376 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Family Room, Pool View (Interconnected) ![Family Room, Pool View (Interconnected)](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/254764b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View (Interconnected) 8.6 Excellent 4 reviews ### Highlights Balcony or patio Air conditioning Free cribs/infant beds LED TV Separate bedroom Premium bedding Blackout drapes/curtains Bathrobes - 614 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 2 Twin Beds ### View all photos for Premium Room - Side Pool View ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Side Pool View ### Highlights Balcony or patio Air conditioning LED TV Blackout drapes/curtains Premium bedding Bathrobes Private bathroom Hair dryer - Sleeps 3 - 1 Double Bed ### View all photos for Valentine's Special Offer ![Premium bedding, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/10000000/9640000/9636600/9636534/059f7bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Valentine's Special Offer ### Highlights Balcony or patio Air conditioning LED TV Blackout drapes/curtains Premium bedding Bathrobes Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHurghada-Hotels-Serenity-Fun-City.h9636534.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHurghada-Hotels-Serenity-Fun-City.h9636534.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.97016%2C33.91273&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zzRZxMMVcvuNLW4rE9DV--hLScE=) 36 KM, Hurghada Safaga road, Makadi Bay #### What's nearby - Makadi Bay Beach \- 4 min drive \- 1.9 km - Makadi Water World \- 9 min drive \- 6.4 km - Desert Rose Aqua Park \- 22 min drive \- 27.8 km - Marina Hurghada \- 38 min drive \- 46.2 km - Hurghada City Center \- 41 min drive \- 48.9 km #### Getting around - Hurghada Intl. Airport (HRG) - 33 min drive #### Restaurants - ‪Restaurant at Jaz Makadi Oasis Resort - ‬15 min drive - ‪Reception at Jaz Makadi Oasis Resort - ‬15 min drive - ‪Cabaret Pool Bar - ‬15 min drive - ‪Makadi Garden Beach bar - ‬5 min drive - ‪Sunflower - ‬15 min drive ## About this property ### Serenity Alma Heights Luxury all-inclusive resort near Red Sea A free breakfast buffet, free water park access, and a poolside bar are just a few of the amenities provided at Serenity Alma Heights. This resort is a great place to bask in the sun with a nearby private beach, sun loungers, and a free beach shuttle. Treat yourself to a facial, a manicure/pedicure, or a body scrub at Fayroz Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a terrace and a garden. You'll also enjoy the following perks during your stay: - 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Limo/town car service, an outdoor tennis court, and a gift shop - An elevator, concierge services, and a TV in the lobby - Guest reviews speak highly of the helpful staff Room features All 515 rooms have comforts such as premium bedding and air conditioning, as well as perks like safes and minibars. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - LED TVs with satellite channels - Balconies or patios, electric kettles, and daily housekeeping ### All-inclusive details This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/39000000/38640000/38634800/38634790/0a3fe3b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amarina Abu Soma Resort & Aquapark Safaga - On private beach - Pool - All-inclusive - Spa 8.8 Excellent 82 reviews CA $235 CA $306 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=38634790&PinnedHotelID=38634790&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/990000/980100/980095/0b9c870d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Makadi Oasis Resort Makadi Bay - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 151 reviews CA $180 CA $232 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=980095&PinnedHotelID=980095&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2760000/2759500/2759456/bf34602d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenity Alpha Beach Makadi Bay - 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All-inclusive 8.6 Excellent 145 reviews CA $152 CA $199 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2392023&PinnedHotelID=2392023&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun loungers, beach towels, beach volleyball, beach bar](https://images.trvl-media.com/lodging/2000000/1410000/1400500/1400412/d10ddf48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Makadi Saraya Resort Makadi Bay - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 132 reviews CA $177 CA $230 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1400412&PinnedHotelID=1400412&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11130000/11120200/11120105/7141e4d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Aquaviva Makadi Bay - Pool - All-inclusive - Spa - Kids pool 9.0 Wonderful 346 reviews CA $235 CA $303 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=11120105&PinnedHotelID=11120105&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/12000000/11580000/11577600/11577543/c6476e8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stella Beach Resort & Spa - Makadi Bay Makadi Bay - On private beach - Pool - Breakfast included - All-inclusive 8.8 Excellent 88 reviews CA $330 CA $426 total includes taxes & fees Jan 3 - Jan 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=11577543&PinnedHotelID=11577543&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free beach shuttle - Limo/town car service - Free self parking on site - Limited onsite self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - 3 bars/lounges - 4 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Al Dente - Andalucia - Food Court - Le Monde - Sayonara ### Things to do - 3 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Free water park - Full-service spa - Health club - Outdoor tennis court - Sauna - TV in common areas - Waterslide ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Free water park access - Laundry facilities - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Conference center (5,918 square feet of space) - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the bay - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 3 floors - Banquet hall - Built in 2012 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 12.0 per night ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 25 per vehicle (one-way) - Rollaway bed fee: USD 12.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April No pets and no service animals are allowed at this property ### Property is also known as Fun City Makadi Hotel Fun City Makadi Serenity Fun City Resort Makadi Bay Serenity Fun City Makadi Bay Serenity Fun City Serenity Fun City Hotel Makadi Bay Serenity Fun City Hotel Serenity Fun City All Inclusive All-inclusive property Serenity Fun City All Inclusive Makadi Bay Serenity Fun City All Inclusive All-inclusive property Serenity Fun City - All Inclusive Serenity Fun City - All Inclusive Makadi Bay Fun City Makadi Serenity Fun City Serenity Fun City Resort Serenity Fun City Inclusive ## Frequently asked questions ### Does Serenity Alma Heights have a pool? ### How much does it cost to stay at Serenity Alma Heights? ### Is Serenity Alma Heights pet-friendly? ### How much is parking? ### What time is check-in at Serenity Alma Heights? ### What time is check-out at Serenity Alma Heights? ### Does Serenity Alma Heights provide a shuttle to the airport? ### Are there all-inclusive benefits at Serenity Alma Heights? ### Where is Serenity Alma Heights located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serenity Alma Heights Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 118 8 - Good 43 6 - Okay 11 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Mayya Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best family hotel It was just what we were looking for. Very friendly staff and amazing service just an excellent food ##### Mayya Stayed 3 nights in Mar 2025 ### 8/10 Good #### Sahar Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet ##### Sahar Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Moustafa Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge. ##### Moustafa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Siddharth Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights ##### Siddharth Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### James Aug 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good food, drinks and amenities. ##### James Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Bechoy Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aqua park was spectacular!!! and the staff was great. ##### Bechoy Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Sue Jul 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good ##### Sue Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### hossam May 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving ##### hossam Stayed 5 nights in May 2024 ### 10/10 Excellent #### Qiong Oct 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good. Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/417B2C321C7EBFABD9E022080CC73F96F9D35C671730394110867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22FF4B384CD7F0F72E7E03C019A0EB1A2F1D12921730394110526.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69615751DA68E70FF5B8C8C983FFBB19D66F171C1730394109796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Qiong Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### hayley anne Sep 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive ##### hayley anne Stayed 6 nights in Jul 2024 ### 8/10 Good #### Verified traveller Dec 25, 2023 Liked: Cleanliness, staff & service, room comfort #### So much to do, great for a family week in the sun! Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK! ##### Verified traveller Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Abbygail Dec 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city. ##### Abbygail Stayed 9 nights in Dec 2023 ### 10/10 Excellent #### Ayana Aug 21, 2025 Liked: Amenities it was a little dirty ar times and there could jave neen more food a drink options. ##### Ayana Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Dominik Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top ##### Dominik Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Thomas May 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would go there again. ##### Thomas Stayed 9 nights in Apr 2024 ### 10/10 Excellent #### Abdelrahman Jun 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families ##### Abdelrahman Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Ahmed Apr 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Amazing staff nice place ##### Ahmed Stayed 1 night in Apr 2023 ### 8/10 Good #### Mohamed Apr 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place for kids Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent ##### Mohamed Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Ahmed Jul 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect Friendly staff comes on top Aqua park is fantastic and safe High quality and delicious buffets Only rooms are some how old furnished ##### Ahmed Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Ahmad Jun 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing resort Amazing resort. Water park for kids and one for all ages. Theme park with many rides. River rafting. Many pools and evening shows. Huge selection of food. Rooms are spacious. Best option for families. ##### Ahmad Stayed 1 night in Jun 2023 ### 10/10 Excellent #### SUAAD Aug 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud ##### SUAAD Stayed 3 nights in Jul 2023 ### 8/10 Good #### Mahmoud Aug 31, 2022 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Aqua park, Food, staff were great .. the hotel was not luxurious as expected from 5 stars hotel and the room was poor. ##### Mahmoud Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Omayma Jun 25, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Bad beach - old furniture- bad room service Pool floor is disaster for foot Animation team is very great and so much variety for food very great that it ##### Omayma Stayed 3 nights in Jun 2023 ### 2/10 Terrible #### boula Jul 7, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Poor food quality, dirty swimming pool ##### boula Stayed 1 night in Jun 2023 ### 2/10 Terrible #### boula Jul 3, 2023 Disliked: Cleanliness, staff & service Food quality was very poor. 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