Mallaguri, Hill Cart Rd., Pradhan Nagar, Siliguri, West Bengal
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great hotel with highly professional and courteous staff.
Dileep
Stayed 1 night in Aug 2023
Response from Team Courtyard By Marriott Siliguri on Sep 1, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Response from Team Courtyard By Marriott Siliguri on Sep 1, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
8/10 Good
Shivakumar
Jun 6, 2023
Shivakumar
Stayed 1 night in Jun 2023
Response from Team Courtyard By Marriott Siliguri on Jun 27, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Response from Team Courtyard By Marriott Siliguri on May 31, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Friendly staff and excellent rooms with excellent service.
Sanjay
Stayed 2 nights in Apr 2023
Response from Team Courtyard By Marriott Siliguri on May 6, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
I could not fault this wonderful hotel in Siliguri! So pleased to have stayed there. Enjoyed the buffet dinner and a nice swim in the outdoor pool as well.
Larry S
Stayed 1 night in Apr 2023
Response from Team Courtyard By Marriott Siliguri on Apr 25, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Response from Team Courtyard By Marriott Siliguri on Apr 24, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Overall good.
Older furniture and fixtures, no smart TV, food OK, area around property dingy, taxis over charge so hotel should help clients with taxis as part of the service
Sharad
Stayed 1 night in Apr 2023
Response from Team Courtyard By Marriott Siliguri on Apr 12, 2023
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. Furthermore, our pursuit to create memorable experiences is always on priority and we will certainly ensure impeccable service in the future. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
10/10 Excellent
Neil
Apr 2, 2023
Neil
Stayed 1 night in Feb 2023
Response from Team Courtyard By Marriott Siliguri on Apr 4, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Response from Team Courtyard By Marriott Siliguri on Mar 29, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
10/10 Excellent
David
Mar 22, 2023
David
Stayed 2 nights in Mar 2023
Response from Team Courtyard By Marriott Siliguri on Mar 24, 2023
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
10/10 Excellent
Silas
Feb 13, 2023
Silas
Stayed 4 nights in Feb 2023
Response from Team Courtyard By Marriott Siliguri on Feb 15, 2023
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Response from Team Courtyard By Marriott Siliguri on Feb 13, 2023
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
10/10 Excellent
Santosh
Jan 20, 2023
Santosh
Response from Team Courtyard By Marriott Siliguri on Mar 9, 2023
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Response from Team Courtyard By Marriott Siliguri on Jan 18, 2023
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
room was clean, and breakfast was good! moreover, the courtesy of the staff was very good.
NORITAKA
Response from Courtyard By Marriott Siliguri on Jan 10, 2023
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
The stay was excellent and the waiter named Sandeep and Chirag service was excellent they made our dinner and breakfast more convenient.
Pramita
Stayed 1 night in Dec 2022
Response from Team Courtyard By Marriott Siliguri on Dec 28, 2022
Dear Guest, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Response from Team Courtyard By Marriott Siliguri on Dec 14, 2022
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had good experience with us. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
The property was clean and the staff was great. The food was fabulous. Would stay there again👍
Rakesh
Response from Team Courtyard By Marriott Siliguri on Nov 23, 2022
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a lovely stay experience. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
10/10 Excellent
Jigme
Travelled with family, Travelled with family and small children
Very helpful and hospitable staff. Property was neat and clean. Excellent options for the buffet breakfast. Easy parking . Definitely will visit again
Jigme
Stayed 1 night in Oct 2022
Response from Team Courtyard By Marriott Siliguri on Nov 23, 2022
"Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a lovely stay experience. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Very clean and quiet, the staffs are very courteous and helpful
Lhakpa
Stayed 1 night in Sep 2022
Response from Team Courtyard By Marriott SIliguri on Nov 23, 2022
Dear Sir, Thank you very much for sharing your experience you had with us on Expedia.com. Your feedback is extremely important to us and are delighted to know that you had a lovely stay experience. It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future. Thanks & regards,
Response from Team Courtyard by Marriott Siliguri on Sep 26, 2022
Dear Mr. Sherpa,Thank you very much for taking the time to provide us feedback on Expedia.com! We are delighted to know that you had a wonderful stay and found our hotel quiet and clean.It would be such a pleasure to welcome you back to our hotel.Thanks & regards
Response from Team Courtyard by Marriott Siliguri on Sep 22, 2022
Dear Mr. Kwong,Thank you very much for taking the time to provide us feedback on Expedia.com! We are delighted to know that you had a wonderful stay and found our hotel nice and clean.It would be such a pleasure to welcome you back to our hotel.Thanks & regards
Staff are very respectful here and timely asks for service needed, have excellent language skills and quick communication response.
GOPAL
Stayed 3 nights in Aug 2022
Response from Hotel Team - Courtyard by Marriott Siliguri on Sep 2, 2022
Dear Guest,Thank you very much for taking the time to provide us feedback on Expedia.com! We are delighted to know that you had a wonderful stay and thank you for acknowledging our courteous staff.We always believe in putting our best foot forward and it will warm our Team's heart knowing that you we happy with our timely response and quick service.Our endeavor would be to exceed your expectations.It would be such a pleasure to welcome you back to our hotel.Thanks & regardsTeam Courtyard by Marriott Siliguri
10/10 Excellent
Arjun
Aug 12, 2022
Arjun
Stayed 1 night in Aug 2022
Response from Team Courtyard by Marriott, Siliguri. on Aug 17, 2022
"Dear Sir,
Thank you very much for sharing your experience you had with us on Expedia.com.
Your feedback is extremely important to us and are delighted to know that you had a lovely stay experience.
It was indeed our great pleasure to serve you and we look forward to welcoming you back in not too a distant future.
Thanks & regards,
We had very good experience. Employees were very friendly and customer focussed. Food was very good.
shyamendra
Stayed 1 night in Jul 2022
Response from Team Courtyard by Marriott Siliguri on Jul 20, 2022
Dear Sir,
Thank you very much for taking the time to provide us feedback on Expedia.com!
We are delighted to know that you had a wonderful stay and thank you for acknowledging our courteous staff.
We always believe in putting our best foot forward and it will warm our Culinary Team's heart knowing that you loved the food at Siliguri Kitchen.
It would be such a pleasure to welcome you back to our hotel.
Thanks & regards
Nice property in the city. The staff are courteous and helpful. The dining area staff are excellent and so is the food with a lot of varieties. Great chef. The property is well maintained but the pool area should have more light. The area the hotel need to improve is concierge service. I asked for an SUV for next day and they said they had two vehicle contracted both are booked. Beyond these, they cannot do anything. They cannot even get a taxi. They asked me to book via Ola and Uber. This is bad experience and we do expect that hotel will arrange for transportation as may be needed by clients.
ABHIJIT
Stayed 1 night in May 2022
Response from Team Courtyard By Marriott Siliguri on May 17, 2022
Dear Guest,
Greetings from Courtyard by Marriott Siliguri !
Thank you for taking the time to share your review on Expedia !
Our endeavor is to create memorable experiences for the guests and we are glad that you had a memorable stay experience at Siliguri Kitchen trying different cuisines and it will warm our Chef's heart knowing that you loved the food preparations.
We know how important it is to have amenities that enhances a guest's stay experience while they travel and the feedback regarding concierge from a valuable guest like you helps us in improvising and serve better to our guest.
We sincerely apologize for the inconvenience caused.
It would be such a pleasure to welcome you back to our hotel.
Thanks & regards.
Short and sweet stay with family. Staff were very friendly and courteous. Awesome food and kids had good time in the pool.
Verified traveller
Stayed 1 night in May 2022
Response from Team Courtyard by Marriott Siliguri on May 10, 2022
Dear Guest,
Thank you very much for taking the time to provide us feedback on Hotels.com!
We are delighted to know that you had a wonderful stay and thank you for acknowledging our courteous staff.
We always believe in putting our best foot forward and it will warm our Team's heart knowing that you loved the food at Siliguri Kitchen and that your children enjoyed their time during the pool.
It would be such a pleasure to welcome you back to our hotel.
Thanks & regards
My stay was quite enjoyable, the property was impeccable and so was rhe service
Simanti
Stayed 3 nights in Apr 2022
Response from Team Courtyard by Marriott Siliguri on May 10, 2022
Dear Guest,
Thank you very much for taking the time to provide us feedback on Orbitz.com!
We are delighted to know that you had a wonderful stay and thank you for acknowledging our courteous staff.
It would be such a pleasure to welcome you back to our hotel.
Thanks & regards
Response from Team Courtyard Marriott Siliguri on May 10, 2022
Dear Guest,
Thank you very much for taking the time to provide us feedback on Hotels.com!
We always endeavor to meet and indeed exceed our guest’s expectations and will certainly ensure better services in future.
We all graciously await your return to Courtyard by Marriott, Siliguri in the not too distant future.
Best Regards,
Response from Courtyard By Marriott Siliguri on Mar 31, 2022
Dear Guest, Thank you for Reviewing us and apologize for the delay in. We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri.
Best regards
Response from Team Courtyard by Marriott Siliguri on Mar 31, 2022
Dear Guest, Thank you for sharing your wonderful feedback with us on Expedia. It is our pleasure to know that you had a great experience.
Thank you for appreciating the hospitality extended by the team. We look forward to welcoming you back again very soon. Kind Regards
Very clean, well maintained hotel. Awesome dinner and breakfast buffet. Good restaurant on-site. Very helpful staff.
Subhadip
Stayed 1 night in Dec 2021
6/10 Okay
Samir
Dec 23, 2021
Samir
Stayed 1 night in Dec 2021
10/10 Excellent
GOPAL
Dec 1, 2021
GOPAL
Stayed 3 nights in Nov 2021
Response from Team Courtyard Marriott Siliguri on May 10, 2022
Dear Guest, Thank you for Reviewing us and we apologize for the extended delay in acknowledging the same.
We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri.
Best regards,
Response from Team Courtyard by Marriott Siliguri on May 10, 2022
Dear Guest, Thank you for Reviewing us and we apologize for the extended delay in revert !
We always endeavor to meet and indeed exceed our guest’s expectations, and I truly apologize that this was not the case and one of the rare situations, on this occasion.
We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri.
Best regards
8/10 Good
TAPASH
Oct 23, 2021
TAPASH
Stayed 1 night in Oct 2021
Response from Team Courtyard Marriott Siliguri on May 10, 2022
Dear Guest, Thank you for Reviewing us and we apologize for the extended delay in revert !
We always endeavor to meet and indeed exceed our guest’s expectations, and I truly apologize that this was not the case and one of the rare situations, on this occasion.
We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri.
Best regards
Response from Team Courtyard Marriott Siliguri on Sep 17, 2021
Dear Guest, Thank you for Reviewing us. We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri Best regards, Team Courtyard Marriott Siliguri
Response from Team Courtyard Marriott Siliguri on Jul 21, 2021
Dear Guest, Thank you for Reviewing us. We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri Best regards, Team Courtyard Marriott Siliguri
Response from Team Courtyard Marriott Siliguri on Mar 15, 2021
Dear Guest,
Thank you for Reviewing us.
We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri
Best regards,
Team Courtyard Marriott Siliguri
Response from Team Courtyard Marriott Siliguri on Feb 17, 2021
Dear Guest,
Thank you for Reviewing us.
We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri
Best regards,
Team Courtyard Marriott Siliguri
Response from Team Courtyard Marriott Siliguri on Dec 29, 2020
Dear Guest,
Thank you for Reviewing us.
We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri
Best regards,
Team Courtyard Marriott Siliguri
Response from Team Courtyard Marriott Siliguri on Dec 21, 2020
Dear Guest,
Thank you for Reviewing us.
We look forward to welcoming you back to refreshing experience at Courtyard by Marriott Siliguri
Best regards,
Team Courtyard Marriott Siliguri
Response from Team Courtyard Marriott Siliguri on Nov 10, 2020
Dear Guest,
Thank you for Reviewing us.
We look forward to welcoming you back to a refreshing experience at Courtyard by Marriott Siliguri
Best regards,
Team Courtyard Marriott Siliguri
I had to wait 2 hours and call 4 times to get some ice delivered to my room.
At night, the adjoining room was playing loud music till 3am. Even after complaining, nothing was done
Ashok Surana
Stayed 1 night in Oct 2020
Response from Team Courtyard by Marriott Siliguri on Oct 29, 2020
Dear Ashok,
Thank you for taking the time to share your recent experience at the Courtyard Marriott Siliguri with us. At the outset, please accept our sincere apologies for the inconvenience that you had to go through during your recent visit to the hotel. It is indeed very disappointing that we fell short of delivering the services although it was an uncommon instance. We would like the opportunity to investigate your feedback further, and look into this issue, and hope to resolve it promptly and accurately. We are intent on making this right and hope you will allow us to speak with you to discuss the situation. Upholding my commitment to provide a memorable experience with exceptional service, We look forward to welcome you back in not too distant future.
Best regards,
Team Courtyard by Marriott Siliguri