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Reviews of Caravelle Inn Extended Stay

2 out of 5
Caravelle Inn Extended Stay
1310 N First Street, San Jose, CA

Reviews

5.4
Rating 10 - Excellent. 134 out of 1005 reviews" "
Rating 8 - Good. 182 out of 1005 reviews" "
Rating 6 - Okay. 179 out of 1005 reviews" "
Rating 4 - Poor. 180 out of 1005 reviews" "
Rating 2 - Terrible. 330 out of 1005 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ashka

Travelled with family and small children
The pictures do not justify how shabby the place is!! Do not recommend to anyone.
Stayed 2 nights in May 2024

2/10 Terrible

Careli

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bedding was really nasty. Horrible smell. No clean towels. The restroom was truly disgusting
Stayed 2 nights in May 2024

8/10 Good

ROBERT, HOLLIS

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient, steps away from the lightrail for easy transportation throughout the Bay area. A convenient store feet away. The Civic Center and a Park blocks away. What I didn't like was not able to find ice and non working vending machines.
Stayed 3 nights in May 2024

6/10 Okay

Jose, Ogden

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of roaches and bedbugs, i had to cancel my resevation as soon as i arrived.
Stayed 4 nights in May 2024

2/10 Terrible

Oscar

Business traveller
Disliked: Staff & service, property conditions & facilities
Old property, not maintained, dirty and tv doesn’t have cable.
Stayed 1 night in Apr 2024

4/10 Poor

Juanluis

Disliked: Property conditions & facilities
Old the place
Stayed 1 night in May 2024

2/10 Terrible

Marylou Morales

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean, and unsafe property. Staff was rude, and yelled at us when we inquired about check in. Bed bugs, hair in the shower, dirty sheets, inaccessible to those with limited mobility, broken doors a complete mess of a place.
Stayed 4 nights in May 2024

10/10 Excellent

Refugio

Travelled with family
Liked: Amenities
Clean and affordable
Stayed 1 night in Apr 2024

2/10 Terrible

Nancy

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Will Never Stay Here Again Room Smelled Bad Had To Go Buy Candles On top Of That We Couldnt Even Shower Since there Was No Hot Water And The Water Kept Running All Night Shower Faucet Was Broken In The Middle Of The Night Big Puddle Of Water Coming From The Ceiling In The Bathroom And Rooms Have No Microwave or Refrigerator Really Disappointed With This Room
Stayed 1 night in Apr 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property needs some work looks rundown.
Stayed 1 night in Apr 2024

2/10 Terrible

Vikash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally dump
Stayed 2 nights in Apr 2024

10/10 Excellent

Alona, Sacramento

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good bed and mattress
Stayed 1 night in Apr 2024

2/10 Terrible

Carlos

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless at the doors, smokers, the front desk super un profesional, sometime hot water, door knob was not closing, front desk did not care, this hotel should no be in Expedia,
Stayed 4 nights in Apr 2024

4/10 Poor

Surendra

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet is Full of smell and the TV cabinet in the room was shaking while walking.
Stayed 1 night in Apr 2024

2/10 Terrible

Seaborn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like a homeless house squatter place. Not like the pictures and description.
Stayed 2 nights in Apr 2024

4/10 Poor

Hiep, Seattle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Marc a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

anna

No hot water staff not friendly
Stayed 2 nights in Apr 2024

4/10 Poor

Driss

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Above
Stayed 1 night in Apr 2024

4/10 Poor

James Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was close to freeway and airport. What I didn't like was the traffic this place gets. Let's just say it's a Hoetel. The room above me stayed up all night cleaning and walking back and forth. Cars pulling up and leaving all times of night. Then got the nerve to charge me a deposit at check in. If your a single man on vacation this place might work for you if you don't mind the BS. Keep kids away from here please
Stayed 2 nights in Apr 2024

2/10 Terrible

Des

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stole my deposit
Stayed 1 night in Mar 2024

2/10 Terrible

Wilber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A was hair everywhere, shower, toilet and else in the towels
Stayed 2 nights in Mar 2024

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is run down. The reception area is not inviting. The rooms are completely run down. The carpet is dirty, stained and matted in areas. The bathroom floor tiles move and feels like you foot is going through the floor. The sheets are ok but the top covering for the bed is burnt or dirty and stained. I would not stay here again. Outside the premises are a group of men drinking alcohol with loud music in front of the broken down school bus.
Stayed 1 night in Mar 2024

6/10 Okay

Gieanne

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Our towels had yellow stains, no fridge nor microwave, room stank like cigarettes, furniture are really old and outdated
Stayed 1 night in Mar 2024

8/10 Good

Donald

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Carmen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Shower did not work in my room. No answer at Front Desk. Very disappointing.
Stayed 1 night in Feb 2024

2/10 Terrible

Trevell

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Nick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible , do not stay here
Stayed 5 nights in Feb 2024

8/10 Good

Carmen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
The power to the hotel was out and was not going to be restored till the next day and the hotel offered no kind of compensation or assistance with any kind of lighting. Then there was a drunken bottle throwing fight in the parking lot, cops were called and the commotion didn’t stop till after 3am and I had a 7 am flight so needless to say I didn’t get any sleep. Surrounding area look ok but the hotel it’s self was a nightmare.
Stayed 1 night in Feb 2024

4/10 Poor

Vilma, Winter Garden

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Rachelle

Disliked: Cleanliness, amenities, property conditions & facilities
This maybe the dingiest motel I have stayed in a long time. I ended up sleeping in my clothes on top of the covers. The entire motel was dilapidated. Felt like I was in a pay by the hour motel. The room did have a mini fridge and wifi like stated. Will never stay there again.
Stayed 1 night in Jan 2024

2/10 Terrible

Jitender

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
Very basic old hotel
Very basic room. No mini fridge or microwave. Very old but maintained furniture. The room smelled like an old motel, but it was clean.
Stayed 1 night in Jan 2024

2/10 Terrible

Ronnette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Nicholas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Although it advertises both wired and wireless internet, they are not available in the room. The Wifi network is only strong enough to use at the reception desk. It's a really old building and the structure slows down or outright blocks phone service. Its fine if you literally only need a place to sleep and leave.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kassendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got called into work and wouldn't be able to check in at 3pm or 11pm. So they let me put my daughters name in the reservation with no hassel.
Stayed 1 night in Jan 2024

2/10 Terrible

Omar

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Extremely unsafe and dirty. Windows did not seal, room smelled nasty, people screaming profanities all night. Police came and were looking for someone and knocking on every door to look for someone. Lots of crackheads all over property. Did not feel safe whatsoever.

10/10 Excellent

José de Jesús

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Everything nice
Great experience
Stayed 2 nights in Jan 2024

2/10 Terrible

karen, hot springs village

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Close to airport was the only plus. Expedia advertised as with microwave and fridge. There was no microwave - the property manager said he has no microwaves as customers have 'technical issues with them'. Homeless people all over the property, with a low life liquor store next store. They have not updated anything for a lifetime... they still use mechanical keys (only 1 available). I remember the pictures on the walls from the 1950's... and not in a good way. There were three incandescent lights in the room; barely able to light the space. The light in the bathroom came on with a screaming fan; so you really can't use it. The manager was really condescending, acted as if he had a really exclusive property, did not provider wifi code until three trips back to the office. He made me sign three separate pieces of paper before I could access the room. Took 15 minutes for his paperwork. Room smelled filthy with chemical spray attempting to cover it up.
Stayed 1 night in Jan 2024

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bare-bones flophouse. No coffee in room; no coffee in the lobby. TV and wall heater worked. Bed was firm. Shower was well positioned for anyone 5' 4" or shorter; plenty of hot water and the drain drained. Not sure why this place is called "extended stay"; no fridge or microwave or kitchenette. Seedy liquor store and a dive bar are conveniently located next door.
Stayed 1 night in Jan 2024

2/10 Terrible

Emiliano, Dallas

Disliked: Cleanliness, staff & service, amenities
Device's recording me
Stayed 2 nights in Jan 2024

2/10 Terrible

Hector

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Canceled my reservation with out any call or email saying Expedia notified me when i didn’t receive anything. Almost ruined my trip in San Jose but thankfully I found another hotel right away at 9:30 pm when final check is was at 11pm.

2/10 Terrible

Israel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Salvador

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
You get what you pay for..
The hotel inn was very worn out and needed some improvement and maintaining. The lights in my bathroom werent working correctly and were as dim as if they were off. The floor had these creaky floors and dead spots on the ground where you can feel it kinda sink in. The towels looked dirty and stained. But I guess okay for the price?
Stayed 1 night in Dec 2023

2/10 Terrible

Kyra

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even stay in the room more than 10 minutes. I checked in, went to the room, saw cockroaches behind the bedside table, and went right back to the office to cancel my stay. Yet the front desk clerk didn't want to issue me a full refund. Avoid this place. If you see cockroaches in the daytime (as I did), you just know the building's infested with them. DON'T STAY HERE, NOT WORTH IT!
Stayed 7 nights in Dec 2023

6/10 Okay

rodolfo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023