Our second long stay (3weeks) at The Residence. The Staff are truly amazing, everyone greets you with a smile and a lovely Khmer style gesture, nothing is too much trouble. Attentive without being intrusive, perfect.
Rooms are spacious, spotlessly clean, it was over 40'C during our stay, so the super efficient A/C was essential. Bathrooms are great, complete with large bath and separate rainfall showers. Sheets and towels were changed regularly. Turn down service offered every night. Try the Spa for the invigorating massages. Plenty of choice for breakfast, both Asian and Western. Particularly liked the outdoor egg station for freshly cooked omelettes, scrambled eggs, bacon etc. The freshly cooked cakes and pastries were delicious.
The various managers were always willing to help and advise for trips farther afield or to the temples. They went the extra mile to help us make the most of our stay. Walkable to Pub Street and the markets, but Tuk-Tuks are available for hire, $2 into town if you don't fancy the walk. Free airport pick up is included.
For a relaxing, comfortable long or short stay in Siem Reap, we cannot recommend this hotel highly enough.