We had a superior twin room, which didn't feel very superior. We made reception aware of certain issues, which were rectified the day after.
The pool was nice, although not too sure how the jacuzzi worked - it was never on when we were by the pool, plus it was the same water AS the pool, so it wasn't heated.
Ordering food here was a joke, we ordered fish and chips and a club sandwhich, we waited almost 40 minutes and asked for it to be sent to our room as we had to get ready for a tour. Another day we ordered food at 3pm, we didn't need to leave until 5pm, the pizza took more than 1 hour. They warned us it would take 25 minutes, which we accepted, but when asked 1 hr later - they said they had to heat the oven up and would take a further 20 minutes to actually be ready! We didn't order food here anymore, although the food was actually really nice, we couldn't afford to rush our food if we were going out.
Breakfast was good, a basic selection of bread, fruits, rice and veg. I didn't like the way the fruits / bread were left open, so that flies and ants could get into the food. And on 2 mornings I shared my bread with ants!
If notified the night before - the staff get ready a packed bfast (3 bananas / 4 slices of bread + jam) which was nice to eat at sunrise at Angkor wat.
Laundry service here was very prompt and a good price.
Construction to another hotel was going on - so quite noisy during the day from 7am!!
Location was good -5 minute walk into town.