Exterior
Check availability

Reviews of Best Western Plus Emerald Isle Hotel

2.5 out of 5
Best Western Plus Emerald Isle Hotel
2306 Beacon Ave, Sidney, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 402 out of 783 reviews" "
Rating 8 - Good. 285 out of 783 reviews" "
Rating 6 - Okay. 58 out of 783 reviews" "
Rating 4 - Poor. 20 out of 783 reviews" "
Rating 2 - Terrible. 18 out of 783 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with excellent service and a really nice breakfast. Tons of nearby restaurants
Stayed 2 nights in May 2024
Response from CLongpre on May 26, 2024
Good Afternoon Gregory,Thank you for your kind review. It is our hope we will be able to welcome you back to the hotel on your next trip to Sidney. Wishing you our very best,Best Western Plus Emerald Isle

10/10 Excellent

Qin

Liked: Cleanliness, staff & service, property conditions & facilities
The reception is nice
Stayed 1 night in May 2024
Response from CLongpre on May 26, 2024
Good Morning,Thank you for the kind feedback. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Stefanie

Travelled with partner
Good location and parking
Stayed 1 night in May 2024
Response from CLongpre on May 24, 2024
Good Evening Stefanie!Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating!
Stayed 2 nights in May 2024
Response from CLongpre on May 21, 2024
Good Morning Malcolm,Thank you for your kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Harkiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Sidney Sea Side, just a quick walk away. Great hospitality. Would stay again.
Stayed 1 night in May 2024
Response from CLongpre on May 21, 2024
Good Morning Harkiran,Thank you for your kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

6/10 Okay

Mona

Travelled with family
Liked: Staff & service
The location wasn’t good
Stayed 1 night in May 2024
Response from CLongpre on May 20, 2024
Good Afternoon Mona,Thank you for the feedback. Aside from the shortcomings, it is our hope that we will be able to welcome you back to the hotel on your next visit to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Kasandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accommodating with Early check-in
Stayed 1 night in May 2024
Response from CLongpre on May 24, 2024
Good Morning,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney. Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very central
Stayed 1 night in May 2024
Response from CLongpre on May 19, 2024
Good Morning Marc,Thank you for the kind review. It is our hope that we will be able to welcome you back to our hotel on the next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Kevin, Sammamish

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Very friendly and helpful front desk staff. Super clean rooms.
Stayed 1 night in May 2024
Response from CLongpre on May 19, 2024
Good Morning Kevin,Thank you for the kind review. It is our hope that we will be able to welcome you back to our hotel on the next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from CLongpre on May 19, 2024
Good Morning Carolyn,Thank you for your kind review. It is our hope that we will be able to welcome you back to our hotel on your next trip to Sidney.Wishing you our very best,Best Western Plus Emerald Isle

8/10 Good

Dianne

Travelled with group
Close to downtown
Stayed 3 nights in May 2024
Response from CLongpre on May 19, 2024
Good Morning Dianne,Thank you for the kind review. It is our hope that we will be able to welcome you back to our hotel on the next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Central location/ nice rooms
Stayed 1 night in May 2024
Response from CLongpre on May 4, 2024
Good Morning Marc,Thank you for the kind review. It is our hope we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Steven H on Apr 30, 2024
Good Afternoon Bob ,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our very best,Best Western Plus Emerald Isle

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Apr 2024
Response from CLongpre on Apr 29, 2024
Good Afternoon John,Thank you for the kind review. It is our hope that we will be able to welcome you back on your next trip to Sidney!Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Erin

Stayed 1 night in Apr 2024
Response from CLongpre on May 19, 2024
Good Morning Erin,Thank you for the kind review. It is our hope that we will be able to welcome you back to our hotel on the next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, only thing lacking was a pool
Stayed 2 nights in Apr 2024
Response from CLongpre on Apr 24, 2024
Good Afternoon David,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was chosen as it was close to the Swartz ferry terminal. Great location. Staff/service was excellent
Stayed 1 night in Apr 2024
Response from CLongpre on Apr 23, 2024
Good Afternoon Katherine,Thank you for your kind review. It is our hope that we will be able to welcome you back to our hotel on your next trip to Sidney.Wishing you our best, Best Western Plus Emerald Isle

10/10 Excellent

Kashia, Port Hardy

Liked: Amenities
It was a great stay and will be coming again!
Stayed 1 night in Apr 2024
Response from CLongpre on Apr 23, 2024
Good Afternoon Kashia,Thank you for your kind review. It is our hope that we will be able to welcome you back to our hotel on your next trip to Sidney.Wishing you our best, Best Western Plus Emerald Isle

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CLongpre on Apr 22, 2024
Good Morning John ,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our very best,Best Western Plus Emerald Isle

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was right on the Main Street, making it close to groceries and restaurants. The rooms were clean and the breakfast was very good. The staff were also helpful and very friendly.
Stayed 2 nights in Apr 2024
Response from CLongpre on May 21, 2024
Good Morning Robyn,Thank you for your kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

2/10 Terrible

Allon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Wifi was horrible. Nothing was done to fix it either. Its like no one cared...
Stayed 1 night in Mar 2024
Response from CLongpre on Apr 4, 2024
Good Morning Mr. Morrison,Thank you for your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Jun Yen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly. They just opened a breakfast room (comes with continental breakfast). Room is very clean but the bed is too soft for my liking. Will stay there again.
Stayed 3 nights in Mar 2024
Response from CLongpre on Apr 3, 2024
Good Morning,Thank you for the kind words. We were thrilled to read that you were able to enjoy our brand new breakfast room! We are very excited.It is our hope that on your next trip to Sidney, we will see you again.Wishing you our best,Best Western Plus Emerald Isle

6/10 Okay

Belinda

Liked: Cleanliness, staff & service
They lock the entry doors at 5:00. I was left outside in a dark parking area trying to get someone to unlock the doors so I could check in. I have never been to a hotel that locks their entry doors that early so there must be a security issue in their area. I felt very unsafe.
Stayed 1 night in Mar 2024
Response from CLongpre on Apr 3, 2024
Good Morning Belinda, Thank you for your review. We have policies and procedures for our staff that when they work alone, which happens after 5 PM, they can lock the front entrance doors so that they may assist other guests and not leave public areas exposed without supervision. This provides an extra layer of security as a re-assurance to our guests. Hopefully, on your next trip to Sidney, we will be able to welcome you back.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Still like brand new! Many free extras!
Stayed 3 nights in Mar 2024
Response from CLongpre on Apr 2, 2024
Good Morning Glenn,Pleasure to have you stay with us. It is our hope that we will have you stay with us when you visit Sidney again in the future.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Zixuan

Stayed 2 nights in Mar 2024
Response from CLongpre on Apr 22, 2024
Good Morning Zixuan,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our very best,Best Western Plus Emerald Isle

10/10 Excellent

Tejwinder

It was so good . Especially cleanliness. Breakfast was great . Thank you so much
Stayed 1 night in Mar 2024
Response from CLongpre on Apr 1, 2024
Good Morning Tejwinder,Thank you so much for the kind review. I was thrilled to read that you were able to enjoy your stay. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our very best,Best Western Plus Emerald Isle

10/10 Excellent

Varshil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go here again
Stayed 1 night in Mar 2024
Response from CLongpre on Apr 1, 2024
Good Morning Varshil,Thank you for your kind review. It was a pleasure welcoming you and your family. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney. Wishing you our very best,Best Western Plus Emerald Isle

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Feb 2024
Response from CLongpre on Mar 29, 2024
Good Morning,Thank you for your kind review! It is our hope that we will be able to welcome you back on your next trip to Sidney. Wishing you our very best,Best Western Plus Emerald Isle

8/10 Good

RICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CLongpre on Mar 12, 2024
Good Morning Rick,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly close to shops and downtown
Stayed 2 nights in Feb 2024
Response from CLongpre on Mar 12, 2024
Good Morning Victoria,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very late arrival - 1:00 am - all went well !!
Stayed 1 night in Feb 2024
Response from CLongpre on Feb 27, 2024
Good Morning Douglas,I was thrilled to read that you were able to enjoy your stay. It is our hope that we will be able to welcome you on your next trip to Sidney.Wishing you our best,Best Western Emerald Isle Hotel

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from CLongpre on Feb 5, 2024
Good Morning Michelle,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on the next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Well equipped rooms
Stayed 1 night in Feb 2024
Response from CLongpre on Feb 2, 2024
Good Morning Tania,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Feb 2024
Response from CLongpre on Feb 2, 2024
Good Morning Robert,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from CLongpre on Feb 2, 2024
Good Morning Nathalie,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CLongpre on Jan 6, 2024
Good Morning Julie,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Cole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Location was as good as it gets, loads of restaurants and grocery stores near by. Staff were great and the room was large quiet and clean. Would recommend to anyone staying in Sidney.
Stayed 1 night in Dec 2023
Response from CLongpre on Jan 1, 2024
Good Afternoon Cole,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney. Happy New Year!Wishing you the very best,Best Western Plus Emerald Isle

10/10 Excellent

Volker, Mayne Island

Stayed 1 night in Dec 2023
Response from CLongpre on Jan 21, 2024
Good Morning Volker, Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our very best,Best Western Plus Emerald Isle

10/10 Excellent

arthur

Stayed 1 night in Dec 2023
Response from CLongpre on Jan 9, 2024
Good Afternoon,Thank you for your kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Robin, NANAIMO

Stayed 1 night in Dec 2023
Response from CLongpre on Jan 6, 2024
Good Morning Robin,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Patricia

Travelled with group
Staff very welcoming with ease of checking in and express out
Stayed 1 night in Dec 2023
Response from CLongpre on Dec 15, 2023
Good Morning Patricia,Thank you for the kind review. It is our hope that we will be able to welcome you back on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from CLongpre on Dec 12, 2023
Good Afternoon James,Thank you for the kind words. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

ZARIR

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2023
Response from CLongpre on Dec 9, 2023
Good Afternoon Zarir,Thank you for the kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our very best,Best Western Plus Emerald Isle

8/10 Good

Gerald, St Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023
Response from CLongpre on Dec 6, 2023
Good Afternoon,Thank you for your kind review. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our very best,Best Western Plus Emerald Isle

8/10 Good

Bernetta

Stayed 1 night in Dec 2023
Response from CLongpre on Dec 5, 2023
Good Morning Bernetta,Thank you for the kind review. It is our hope that we will be able to welcome you back to our hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Robin, NANAIMO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with a smile and courtesy. The staff was very attentive to our needs for our early departure to the airport.
Stayed 1 night in Nov 2023
Response from Clongpre on Dec 2, 2023
Thank you,

8/10 Good

Louis

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from CLongpre on Nov 24, 2023
Good Afternoon Louis,Thank you for the kind feedback. It is our hope that we will be able to welcome you back to our hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Norman, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Clean amd quiet Needs an airport shuttle.
Stayed 1 night in Nov 2023
Response from CLongpre on Nov 21, 2023
Good Morning Norman,Thank you for your kind review. I was thrilled to read that you were able to take away fond memories of your stay. It is our hope that we will be able to welcome you back to our hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Friendly & engaging staff
Stayed 1 night in Nov 2023
Response from CLongpre on Nov 19, 2023
Good Evening Randy,Thank you for your kind review. It is our hope that we will be able to welcome you back on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle

10/10 Excellent

JINJING

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from CLongpre on Nov 13, 2023
Good Morning Jinjing,Thank you for your kind review. I was thrilled to read that you were able to enjoy your stay. It is our hope that we will be able to welcome you back to the hotel on your next trip to Sidney.Wishing you our best,Best Western Plus Emerald Isle