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Montigo Resorts, Somerset

4.0 star property
Upscale hotel with full-service spa and health club

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Montigo Resorts, Somerset

Front of property
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Superior Double Room
Breakfast, lunch and dinner served
Superior Double Room | Bathroom
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Hot tubHot tubHot tub
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
near Glastonbury, Shepton Mallet, England, BA4 4PR
  • Popular LocationKilver Court14 min walk
  • Popular LocationRoyal Bath and West Showground5 min drive
  • Popular LocationWells Cathedral11 min drive
  • AirportBristol (BRS-Bristol Intl.)41 min drive
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Room options

Standard Double or Twin Room

Highlights

Soundproofed
Heating
Refrigerator
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Refrigerator
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Heating
Refrigerator
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Heating
Refrigerator
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Soundproofed
Heating
Refrigerator
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Heating
Refrigerator
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Shepton Mallet

Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district and near a train station. Wells & Mendip Museum and Hauser and Wirth Somerset are cultural highlights, and some of the area's landmarks include Downside Abbey and Wells Bishop's Palace. Longleat Safari and Adventure Park and Center Parcs Longleat Forest are also worth visiting.
Visit our Shepton Mallet travel guideOpens in a new window

What's nearby

  • Kilver Court - 14 min walk
  • Royal Bath and West Showground - 5 min drive
  • Wells Cathedral - 11 min drive
  • Wells Bishop's Palace - 12 min drive
  • Wookey Hole Caves - 15 min drive

Getting around

  • Castle Cary Station - 10 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • Thatched Cottage - 4 min walk
  • The Cheeky Bean - 3 min drive
  • Poachers Pocket - 3 min drive
  • The Swan - 3 min drive
  • The Coffee Den - 5 min drive

About this property

Montigo Resorts, Somerset

Upscale hotel in the historical district
Consider a stay at Montigo Resorts, Somerset and take advantage of a terrace, a garden, and a bar. Indulge in reflexology, aromatherapy, and a manicure/pedicure at Charlton House Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Fitness classes and yoga classes are offered at the health club; Montigo Resorts, Somerset also has a business center, a steam room, and a sauna. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a spa tub.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms
  • Coworking spaces, secured bicycle storage, and wedding services
Room features
All guestrooms at Montigo Resorts, Somerset boast perks such as 24-hour room service and bathrobes, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Smart TVs with DVD players
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16 per person
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day
  • Spa fee: GBP 20
  • Facilities fee: GBP 20.00 per person, per night and includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Charlton House Hotel
Charlton House Spa Hotel
Charlton House Spa Hotel Shepton Mallet
Charlton House Spa Shepton Mallet
Charlton Spa Hotel
Bannatyne`s Charlton House Hotel Shepton Mallet
Bannatyne's Charlton House Spa Hotel Shepton Mallet, Somerset
Charlton Hotel Shepton Mallet
Charlton House Spa
Montigo Resorts Somerset
Charlton House Spa Hotel
Montigo Resorts, Somerset Hotel
Montigo Resorts, Somerset Shepton Mallet
Montigo Resorts, Somerset Hotel Shepton Mallet

Frequently asked questions

Is Montigo Resorts, Somerset pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Montigo Resorts, Somerset?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Montigo Resorts, Somerset on May 15, 2024 start from CA $257.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Montigo Resorts, Somerset?

Self parking is free at this property.

What time is check-in at Montigo Resorts, Somerset?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Montigo Resorts, Somerset?

Check-out is at 11 AM.

Does Montigo Resorts, Somerset provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Montigo Resorts, Somerset located?

Situated in the historical district, this spa hotel is 0.7 mi (1.2 km) from Kilver Court and 2.5 mi (4.1 km) from Royal Bath and West Showground. Wells Cathedral and Wells & Mendip Museum are also within 6 mi (10 km).

Montigo Resorts, Somerset Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 290 reviews" "
Rating 8 - Good. 80 out of 290 reviews" "
Rating 6 - Okay. 30 out of 290 reviews" "
Rating 4 - Poor. 22 out of 290 reviews" "
Rating 2 - Terrible. 6 out of 290 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet dirty with stains, ceilings had water stains and shower kept going cold then hot. Best thing was breakfast in the morning. I was placed in building outside and next to a baby who was 6 months old and cried all night my mum gave me as a present and what a disaster. Will not recommend to anyone.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional Everyone engaged and extremely friendly Nothing was too much trouble
Stayed 2 nights in Nov 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel and exceptionally friendly staff who were always so helpful Although we had a beautiful room it was fairly cold in there when we arrived, I mentioned this to staff who came to investigate and said they would see what they could do and pop back, a while later the radiator did start to warm up but was never piping hot, however it di take the chill off the room. Bed was super comfy Breakfast was one of the nicest I've had and Megan was very attentive Other than the room being a little cold to start with I fell in love with this place and if I'm ever in the area again I will certainly consider this hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We end up not staying in this hotel. there was toe nail in bed, curtains not working and really too short for the window and the room was so small you couldn't walk around the bed. Try to get refund so we called the hotel number of times but we never get call back. Absolutely terrible and really disappointing.
Stayed 1 night in Oct 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week stop
Great visit , restaurant menu needs frequent change.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful autumn weekend away
We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable. Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening. We enjoyed the spa, which was almost deserted on the Sunday late afternoon. Lovely experience overall and wouldn’t hesitate to return.
Stayed 1 night in Oct 2023

6/10 Okay

Jon

Business traveller, Travelled with partner
Liked: Cleanliness
The room had no heating in there And the room was very dated
Stayed 1 night in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff and made us feel great. Room was lovely and relaxing. All in all much needed and nothing to complain about.
Stayed 1 night in Oct 2023

General hotel information

Reasons to Book
Nice Bathroom & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Bristol (BRS-Bristol Intl.)