[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Shenzhen Luxury Shenzhen hotel connected to the convention center, a quick walk to Shenzhen Convention and Exhibition Center ![Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/43a7a1f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b2e4fa86-d7f7-443c-a185-121e7fd8ec17-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Oasis Suite | View from room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/05527efa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/6e34afb6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Garden View King Room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/79a095b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton, Shenzhen blends luxury with tranquility. Guests can book Thai massages or aromatherapy at the spa, relax by the pool under umbrellas, or join yoga classes. Three restaurants offer international cuisine, while attentive staff provide 24-hour assistance. 9.4 Exceptional ## Popular amenities - Hot tub - Pool - Bar - Parking available - Spa - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 21 - Oct. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 23 of 23 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/4abb0a1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Premier King Bed Room ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Separate bedroom - 592 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Junior Suite](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/71210d89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Separate bedroom - 667 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Executive King Bed Suite](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8163d80a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Executive King Bed Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu - 1119 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Garden View King Bed Room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/e6ed999c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View King Bed Room 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 538 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8d834050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Twin Bed Room 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Separate bedroom - 538 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8d834050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Premier Twin Bed Room ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Separate bedroom - 592 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/a396c5d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Bed Room 9.6 Exceptional 8 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 538 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8d834050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Bed Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 592 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8d834050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View Twin Bed Room 7.0 Good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 538 sq ft - Sleeps 3 - 2 Double Beds ![Club Executive Twin Bed Suite](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/74d13ebe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Executive Twin Bed Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Separate bedroom - 1119 sq ft - City view - Sleeps 3 - 2 Double Beds ![Carlton Suite](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/2084b9ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Carlton Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Separate bedroom - 1270 sq ft - City view - Sleeps 3 - 1 King Bed ![The Ritz-Carltion Suite](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/27fef6eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Ritz-Carltion Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu - 4801 sq ft - City view - Sleeps 3 - 1 King Bed ![Design Twin Room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/w3995h2667x0y0-517ec2a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Twin Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 538 sq ft - City view - Sleeps 3 - 2 Double Beds ![Design King Room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/376f81d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design King Room 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 517 sq ft - City view - Sleeps 3 - 1 King Bed ![Design Garden View King Room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/15db944e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Garden View King Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 538 sq ft - Sleeps 3 - 1 King Bed ![Design Garden View Twin Room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/d869b66f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Garden View Twin Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 538 sq ft - Sleeps 3 - 2 Double Beds ![Design Premier King Room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/82c697c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Premier King Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Separate bedroom Blackout drapes/curtains - 592 sq ft - City view - Sleeps 3 - 1 King Bed ![Oasis Suite](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/dc4ea417.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oasis Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Separate bedroom - 1119 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/7872d8d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe King Bed Room ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Down duvet - 538 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/7872d8d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Bed Room 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Down duvet Blackout drapes/curtains - 538 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Suite, 1 Bedroom, Smoking](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/da39f182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Down duvet - 1119 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/4abb0a1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Bed Room 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Pillow menu Down duvet Blackout drapes/curtains - 592 sq ft - City view - Sleeps 3 - 1 King Bed ![Discovery Suite](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/efced83f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Discovery Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Pillow menu Separate bedroom - 534 sq ft - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/102000000/101010000/101005900/101005872/4d9d218c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Nanshan, Shenzhen Nanshan - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 38 reviews CA $328 CA $383 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Shenzhen-Hotels-Shangri-La-Nanshan.h101005872.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=4addab5c-1e5a-46d0-9dbe-6d51e67c3ee2&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/56000000/55580000/55571900/55571896/67d871f0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Shenzhen World Exhibition & Convention Center Bao'an - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 37 reviews CA $66 CA $78 total includes taxes & fees Oct 25 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-The-Ritz-Carlton.h2366900.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-The-Ritz-Carlton.h2366900.Hotel-Information) ## About the area Located in Futian neighborhood, The Ritz-Carlton, Shenzhen is connected to a shopping center. Coco Park Shopping Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Relax and indulge in the area's health/beauty spa, or seek out an adventure with mountain climbing nearby. [Visit our Shenzhen travel guide](https://www.expedia.ca/Shenzhen.dx6046792) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.53360%2C114.06157&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jI1sRgYVXqlIpgktcI_huRT4a2o=) 116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048 ### What's nearby - Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km - Coco Park Shopping Center - 1 min drive - 0.7 km - Huanggang Border Crossing - 2 min drive - 2.1 km - Shenzhen Lianhuashan Park - 2 min drive - 2.1 km - Huaqiangbei - 3 min drive - 3.1 km ### Getting around - Hong Kong Lok Ma Chau Station - 3 min drive - Gangxia Station - 8 min walk - Shenzhen Intl. Airport (SZX) - 32 min drive ### Restaurants - ‪京味张烤鸭店 - ‬2 min walk - ‪勝記 Victory Restaurant - ‬2 min walk - ‪Baiyu BBQ - ‬4 min walk - ‪Haidilao Hotpot - ‬4 min walk - ‪Hai Mingge - ‬2 min walk ## About this property ### The Ritz-Carlton, Shenzhen Luxury hotel near Shenzhen Convention and Exhibition Center Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in a body treatment, a massage, and a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services, and car rentals on site. In addition to 2 bars and a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking, plus extended parking (surcharge) - Limo/town car service, buffet breakfast (surcharge), and an electric car charging station - Express check-out, express check-in, and a banquet hall - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 280 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Other amenities include: - Recycling and LED light bulbs - Bathrooms with separate tubs/showers and free toiletries - TVs with satellite channels and DVD players - Wardrobes/closets, separate sitting areas, and free infant beds ## Similar properties ![Banquet hall](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/f321fa36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Futian Shangri-La Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 797 reviews CA $172 CA $200 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/7000000/6260000/6253700/6253685/d9f45845.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Shenzhen Futian - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 543 reviews CA $236 CA $275 total includes taxes & fees Nov 2 - 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Spa - Free WiFi - Restaurant 9.6 Exceptional 38 reviews CA $328 CA $383 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=101005872&PinnedHotelID=101005872&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20260000/20258500/20258425/76494618.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fraser Suites Shenzhen Futian - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 459 reviews CA $150 CA $175 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=20258425&PinnedHotelID=20258425&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Limo/town car service - Free secured self parking on site - Secured extended parking on site (CNY 60 per day) - Wheelchair-accessible parking and van parking available - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children - 2 bars/lounges - 3 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Curv - Flavorz 全日制餐厅 - Onyx - Paletto 意大利餐厅 - Xingli 中餐厅 ### Things to do - 2 hot tubs - 24-hour gym - Fitness classes - Full-service spa - Outdoor pool - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - DVD player - Fenced pool - In-room crib - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center (15,737 square feet of space) - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Full-service spa - 8 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Hydrotherapy - Outdoor treatment areas - Reflexology - Sauna - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Doorbell and phone notification - Elevator (43 inch wide door) - Height-adjustable showerhead - Lever door handles - Low-height electrical outlets in bathroom - Portable bathtub seat - Transfer shower - Visual fire alarm - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 28 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Lifeguards - No plastic coffee stirrers - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - DVD player - iPod dock - TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Meal delivery service - Minibar - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from October 1 2025 to October 6 2025 (completion date subject to change). The following areas are affected: - Dining venue(s) During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 408.1 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children - Airport shuttle fee: CNY 600 per vehicle (one way) - Secured extended parking fee: CNY 60 per day - Rollaway bed fee: CNY 408.1 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 6:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our rating system. ### Property is also known as Ritz-Carlton Hotel Shenzhen Ritz-Carlton Shenzhen Shenzhen Ritz-Carlton Ritz-Carlton Shenzhen Hotel The Ritz-Carlton, Shenzhen Hotel Shenzhen The Ritz Carlton Shenzhen The Ritz Carlton, Shenzhen The Ritz-Carlton, Shenzhen Hotel The Ritz-Carlton, Shenzhen Shenzhen The Ritz-Carlton, Shenzhen Hotel Shenzhen ## Frequently asked questions ### Does The Ritz-Carlton, Shenzhen have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM. ### How much does it cost to stay at The Ritz-Carlton, Shenzhen? > As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on Nov 9, 2025 start from CA $256.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Shenzhen-Hotels-The-Ritz-Carlton.h2366900.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Ritz-Carlton, Shenzhen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Ritz-Carlton, Shenzhen? > Self parking is free at this property. ### What time is check-in at The Ritz-Carlton, Shenzhen? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at The Ritz-Carlton, Shenzhen? > Check-out is at noon. ### Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies. ### Where is The Ritz-Carlton, Shenzhen located? > Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Shenzhen Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 408 8 - Good 94 6 - Okay 17 4 - Poor 10 2 - Terrible 11 ### 10/10 Excellent #### Joselyn Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendliest staff ever ##### Joselyn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Terence Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property! ##### Terence Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### marcus May 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient ##### marcus Stayed 3 nights in May 2025 ### 10/10 Excellent #### yu Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All stuff are super nice and helpful. Good location. ##### yu Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Raymond Hon Fu Oct 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excellent hotel Service is outstanding and location is excellent. ##### Raymond Hon Fu Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Monty Oct 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful staffs, nice spa, next to great eating shopping mall ##### Monty Stayed 1 night in Oct 2023 ### 10/10 Excellent #### kazunari Jul 19, 2025 Liked: Staff & service, room comfort #### さすがのホスピタリティ I visited this hotel from Japan. I relaxed at the pool every day. It's all thanks to Baron, the senior lifeguard. He doesn't speak much English yet, but I was impressed by his hospitality. In this pool area, I could enjoy a drink while listening to the beautiful chirping of birds. Thank you, Baron. I am SATO from JAPAN ##### kazunari Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### James Sep 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are extremely nice ##### James Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Joe Aug 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs are friendly and the service is excellent ##### Joe Stayed 1 night in Aug 2023 ### 10/10 Excellent #### WAI KAU Jun 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Spacious room/ very big bathroom; Great breakfast; Professional/ polite staffs; Good location; Hotel & room facilities satisfactory; Clean and quite doorway & room partition; Shopping center & resturants nearby. ##### WAI KAU Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Judy Feb 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely stay. Will come back again. ##### Judy Stayed 1 night in Feb 2024 ### 8/10 Good #### Angie Oct 27, 2023 Liked: Cleanliness, staff & service, room comfort old style hotel ##### Angie Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Shazzasbazzar Oct 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome experience on all counts. ##### Shazzasbazzar Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Wai Yi Oct 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention ＆ Exhibition Centre Station Exit D. Will come again and highly recommended. ##### Wai Yi Stayed 1 night in Oct 2024 ### 10/10 Excellent #### brad Apr 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### brad Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Sam Jun 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Overall nice experience ##### Sam Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Jimmy Apr 20, 2023 Liked: Staff & service, property conditions & facilities, room comfort Services so nice ##### Jimmy Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Darsha Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though ##### Darsha Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Verified traveller May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Services and good hotel It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### Xi Apr 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its location is very convenient. Excellent service. I also got a free upgrade. ##### Xi Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Miyazaki Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Miyazaki Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Verified traveller Mar 4, 2024 Liked: Cleanliness, staff & service, room comfort Great customer services, welcoming staff Veneer of vanity counter has peeled off. The hotel will benefit from some touch up ##### Verified traveller Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### John Nov 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working. ##### John Stayed 2 nights in Nov 2023 ### 8/10 Good #### Hiroto May 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was told that the room that I had booked was taken but I was given an upper grade room with the same price so it turned out to be just fine. ##### Hiroto Stayed 1 night in May 2024 ### 4/10 Poor #### Kwan Ming Jan 3, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Great lobby, helpful staff, but dated rooms. Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4\* hotel but given it was Ritz Carlton, it had really failed to meet our expectations. ##### Kwan Ming Stayed 1 night in Dec 2023