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Reviews

4.4 / 5Excellent
444 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

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Book online or call:

1-866-500-4938
  • Deluxe Room, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Horizon Club Twin Room with Executive Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Horizon Club King Room with Executive Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite with Executive Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Horizon Premier King Room with Executive Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Horizon Premier Twin Room with Executive Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Shenzhen

In the business district, Futian Shangri-La, Shenzhen is in Shenzhen's Futian neighbourhood, an area with great shopping. Coco Park and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Happy Valley and Window of the World. Shenzhen Safari Park and Shenzhen International Garden and Flower Expo Park are also worth visiting. Our guests appreciate the hotel's convenience for public transport: Shenzhen Convention and Exhibition Center Station is just steps away.

Getting around

  • Shenzhen Convention and Exhibition Center Station - 2 min walk
  • Shenzhen Station - 14 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive

Restaurants

  • Where to eat
  • Cafe Zen – Buffet restaurant offering local and international cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • Lobby Lounge – Open daily.
  • Shang Garden – Serves lunch and dinner daily.
  • Seventh Son – Serves lunch and dinner.

About this property

Futian Shangri-La, Shenzhen

Luxury Shenzhen hotel in Futian, walk to Shenzhen Convention and Exhibition Center
This smoke-free hotel features 5 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 528 rooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.
Futian Shangri-La, Shenzhen offers 528 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Electric car charging station
Limited parking spaces
24-hour return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: CNY 181 per person
5 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Full-service spa
Health club
Indoor pool
Sauna
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
Dutch
English
German
Malay

Business services

Business centre
Conference space

Outdoors

BBQ grill(s)
Terrace

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Reflexology
Sauna
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathroom (partially open)
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

TV/satellite channels
flat-screen TV
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 181 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.
4.4

Excellent

5 - Excellent
259
4 - Good
134
3 - Okay
31
2 - Mediocre
10
1 - Poor
10
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan. 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Good Location and Comfortable

      Room is clear and comfortable. Staff are friendly. The location of the hotel is very convenient, underground station nearby and many restuarants around.

      Stayed 1 night in Nov. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Clean good service good breakfast good room environment And good check out service

      Stayed 1 night in Nov. 2019

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