expedia

Overview of Shenzhen Castle Hotel

Photo gallery

Featured Image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor Spa Tub
Balcony

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationLonggang Vanke Plaza9 min drive
    Popular LocationShenzhen Longgang Universiade Center10 min drive
    Popular LocationLonggang Dragon Park12 min drive
    AirportShenzhen (SZX-Shenzhen Intl.)71 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Shenzhen's Longgang neighborhood, Shenzhen Castle Hotel is next to a golf course. Dafen Oil-Painting Village is a popular attraction and the area's natural beauty can be seen at Wutong Mountain and Shenzhen Guanlan Landscape and Cultural Park. Looking to enjoy an event or a game while in town? See what's going on at Universiade Shenzhen Sports Center.
Visit our Shenzhen travel guide
Popular Location

What's nearby

  • Longgang Vanke Plaza - 9 min drive
  • Shenzhen Longgang Universiade Center - 10 min drive
  • Longgang Dragon Park - 12 min drive
  • Universiade Shenzhen Sports Center - 12 min drive
  • Bao an Stadium - 17 min drive

Getting around

  • Longcheng Square Station - 5 min drive
  • Shenzhen Bantian Station - 22 min drive
  • AirportShenzhen Intl. Airport (SZX) - 71 min drive

Restaurants

  • Rong Yue — 1 min walk
  • Western Restaurant — 1 min walk
  • McDonald's — 5 min drive
  • 23 Cafe — 6 min drive
  • Burger King — 6 min drive

About this property

Shenzhen Castle Hotel

Luxury Shenzhen hotel in Longgang with 3 restaurants
Along with 3 restaurants, this hotel has a marina and a full-service spa. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge. All 220 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include balconies, 24-hour room service, and minibars.
Shenzhen Castle Hotel offers 220 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 8:30 AM - 5 PM
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 136 for adults and CNY 136 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 36 holes of golf
  • 2 outdoor tennis courts
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space (13988 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina onsite
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Golf course

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 136 for adults and CNY 136 for children (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:30 AM to 10 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shenzhen Castle Hotel
Shenzhen Castle
Shenzhen Castle Hotel Hotel
Shenzhen Castle Hotel Shenzhen
Shenzhen Castle Hotel Hotel Shenzhen

Frequently asked questions

Can I cancel my reservation for free at Shenzhen Castle Hotel and receive a full refund?
Yes, Shenzhen Castle Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Shenzhen Castle Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shenzhen Castle Hotel?
As of Dec 5, 2020, prices found for a 1-night stay for 2 adults at Shenzhen Castle Hotel on Jan 1, 2021 start from CA $173, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shenzhen Castle Hotel have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 6:30 AM–10 PM.
Is Shenzhen Castle Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shenzhen Castle Hotel?
Self parking is free at this property.
What time is check-in at Shenzhen Castle Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Shenzhen Castle Hotel?
Check-out is at noon.
Does Shenzhen Castle Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 500 per vehicle, one way, applies.
Where is Shenzhen Castle Hotel located?
Located in Longgang, this luxury hotel is 2.3 mi (3.7 km) from Universiade Shenzhen Sports Center and 4.5 mi (7.2 km) from Crane Lake Fortified Hakka Village and Hakka Culture Museum. Wutong Mountain and Dafen Oil-Painting Village are also within 16 mi (25 km).
4.6
Wonderful
5 - Excellent
38
4 - Good
16
3 - Okay
1
2 - Poor
0
1 - Terrible
1

4.6/5

Cleanliness

4.5/5

Staff & service

0.0/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Superb hotel with great facilities. Quite expensive in the restaurants. The golfing range is a fun activity to do after a long day of meetings. When booking we choosed to live 3 people in one double room which should have been available but upon check in the staff told us there is no room for an extra bed. Quite dissappoitning to book one more room just for this reason. But the hotel are in great condiition, the food may be expensive but is delicious. The indoor pool are very large. Overall a great visit and a great hotel.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. Impeccable service!
Great hotel with great service! There isn't much to do around Longgang, but the hotel itself has wonderful food, impeccable rooms with a view, an excellent gym and sauna situation. Very comfortable and my go-to hotel whenever I'm in Longgang on business!
Stayed 3 nights in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet break from SZ
This is, by far, the best hotel in Longgang area. I've stayed here several times now. It's very quiet and serene -- a nice reprieve from the city, if that's what you're looking for. Rooms are spacious with great views of the golf course. The hotel staff is wonderful, friendly and helpful -- they've done everything from helping order food delivery to even accompanying me to the hospital on my last trip, when I had a fierce ear infection; truly incredible. The food is great, gym is clean, and sauna is top notch.
Stayed 4 nights in Aug 2019

5/5 Excellent

Incredible quality and Service at Shenzen Castle!
Amazing hotel, by far the best place I stayed on my China trip, will be staying there in any future trip to Shenzen! The level of service and the cuisine were unparralleled, and the rooms left no detail wanting!
Stayed 1 night in Sep 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Great golf course, and friendly helpful staff. Both the breakfast and lunch buffets are incredible.
Stayed 2 nights in Jul 2018