Shemall Shopping Center Tours and Activities

The rooms were spotless, and the staff was incredibly attentive. The pools, beach, and spa were all exceptional. Overall, this was the best hotel experience I’ve ever had—you are surrounded by true luxury and made to feel like royalty. Delicious food is available everywhere, and the staff is always eager to assist. The restaurants cater to every taste, with an excellent variety of both international and Turkish cuisine. Each evening featured a spectacular, high-quality show that genuinely blew us away. It may be a little pricey, but the experience is absolutely worth it. This is the perfect destination for a luxurious and unforgettable vacation. You will not regret staying here!

It was a good hotel but I would say only the quality of the food would get a 5 star. Cleaning crew didn’t do a superb job, we found hair all over the room after it was cleaned. There were dust and dirt in surfaces like on the coffee table and bathroom sink. Stuff profile is black and white. Some of them were very competent and helpful and some were bored to be there and didn’t want to work at all. Some reception staff was rude a bit, we asked for half an our late check out to pack our bags and said the hotel is full. The check in time is at 3 pm and check out is at 12. They could have cleaned the room more than 5 times in that 3 hour gap to prepare it for the next guest. We were told if we were to arrive at 12 then we also would be waiting for the prev customer to leave the room 😒 What no one says about this hotel is that for some reason almost all of the guests are extremely rude. They will walk on you even if you are carrying a baby. Some will cut the line, some will try to close elevator on you. We really didn’t relax here 100%