Shemall Shopping Center Tours and Activities

Staff were wonderful. Dissapointed that there is nothing near the hotel to walk to...you have to take a taxi to get anywhere.

We had an amazing stay! The food was excellent with plenty of delicious options, the spa was relaxing and beautifully maintained, and the staff were friendly, attentive, and always willing to help. The entertainment was fantastic and made every evening enjoyable. The resort was welcoming, and offered everything we needed for a perfect vacation. We would definitely return and highly recommend it!

The property is outdated and requires refurbishment. Room provided at first had drainage issue with outside light not working. That makes it hazards in dark corner of the property. Second room was good enough but again stairs to room were sloppy making it hazards. We were offered upgrade to room where air conditioning wasn't working properly and noone attended to complaint. The staff are pretty much aware of issues with property especially rooms but not bothered about it especially for customers from Europe as only client base is Russia. All mattresses are of spring and sagging, that makes it uncomfortable. Outdoor pool, beach side area were nice while spa area with hamman is acceptable. Food was good but most sweets were repeated on weekdays and hardly any change. Good thing was that there was 24/7 restaurant. Not going to recommend based on poor quality of rooms.