Find hotels near Serenity Spa, South Lake Tahoe from CA $84

"The facility is under renovation so there is some inconvenience. There were a number of items we found unacceptable. The heating system was not working in the rooms. Staff did provide extra blankets and a plug-in heater, but it would be better if the system actually worked. The hotel booked a large college group event but did not segregate the group rooms from other guests. Consequently, there was loud parting in the halls until at least midnight. Calls to the front desk did not alleviate the situation and security did not show up to quiet things down. It appears the simple coffee shop option for dining has been eliminated in favor of specialty food options which tend to be pricier and offer less options. Probably will not go to the Nugget again. The parking exit system did not seem to work on several occasions necessitating delay and requests for help."

"Quick stay "

" Clean room👍 nice staff, love this location . Definitely like to stay next time ! "

"Worth the price hot tubs where on til 10 nice and relaxing"

"The place is nice enough, with the expected references to Jimmy Buffet, but my issues began with the check in. I expected to pay the typical “resort fee”but I was also informed of the $40 valet parking. I was told I could park next door at Harrah’s, but there was a 2 hour limit, etc. Besides that, there was no receipt to show me what my $122.10 was for. In the room, there is a hole in the sheet, the bed was sloppily made and there was a scrap of paper behind the night stand, of which I took pictures. When we checked out, I was informed a receipt would be sent to me by noon, which I have yet to see. Jimmy must be turning in his grave."

"Highlighted clean room. Yes, air conditioning, easy self parking. With all good stuff coffee would be"

"N/a"

"Spacious and clean. Great location and good staff."

"The pictures are much different and led me to have higher expectations upon arrival. “Was the staff helpful?” there was no staff. You text/call to get a pin to unlock the door and that’s it. The room was decently clean and cleaning happened everyday. The parking lot is tiny and God forbid you’re not driving a sedan… This is an ok place to stay if you only use the room the sleep which we did so it didn’t bother me too much. Probably wouldn’t rebook simply because other lodging options have more amenities and restaurants/casinos on site and it’s nice not to have to leave the hotel for every meal."