It's a room...
Drove in to find two cars with cardboard placed where windows used to be. Trash seen in the stairwell at 8pm was still there the following morning, just spread out over a wider area. Asked for a "quiet" room and was placed in the north end of the building, facing a major freeway interchange. Presumably it was furthest from the traffic but not surprisingly 4 am brought a concert of heavy trucks rumbling up to the adjacent intersection, along with a chorus of jake brakes. Virtually no amenities provided with the room, not even a piece of paper to write on! Like I said, it's a room.
Comment from Hotel Management
6-May-2017 by General Manager , Hotel Management
Thank you for choosing to stay with us and for sharing your concerns. Our goal is to provide an exceptional experience for our guests, so I apologize that we fell short during your visit. My staff and I are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Thanks again for your valuable feedback, and we hope to have the chance to make a better impression on a future visit.