4.4/5Excellent! (1,148 reviews)
Our flight was delayed, therefore we had a very long travel day. Upon arriving to the hotel, we were expecting to just check our bags in and go sightseeing immediately since we had arrived about 3 hours before check in. We were greeted and told we could check in early since our room were ready to go. We were very happy about that, because that rarely happens. Some time after I received a text from a hotel employee, with a nice greeting and asking how everything in our room was. As well as if there was anything they could help with. Which in return, I responded saying everything was great! A few days later I received another text asking about our stay and to have a nice day. As well as to let them know if we were in need of anything to not hesitate. Day of our check out, we were planning on sightseeing due to the fact that our flight was until 9pm. The employee that helped us, informed us that we could leave our luggage in the hotel, free of charge. Needless to say this hotel and employees were very kind and attentive. We had a great stay at Hyatt House Seattle/Downtown, we will definitely be booking again when we go back to Seattle!
P.S. free breakfast choices were great!
Reviewed on Sep. 11, 2021