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Reviews of Remodeled, single-level cottage with washer/dryer & central AC - near everything

Remodeled, single-level cottage with washer/dryer & central AC - near everything
Seal Harbor, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.4/10

Cleanliness

Reviews

10/10 Excellent

Ben B.

Liked: Cleanliness
Off-season escape
Nice cozy place for some rest and relaxation with the family.
Stayed 3 nights in Nov 2023

8/10 Good

LJ S.

Liked: Cleanliness
Great location
Lovely place. Enjoyed relaxing after a day of hiking in living area; dinner & games at the table. Close to Seal Harbor; Acadia entrance…. Easy to get around where we wanted to go.
Stayed 3 nights in Oct 2023

10/10 Excellent

Anita S.

Liked: Cleanliness
Quick access to Acadia
This is an excellent property for gaining access to the Acadia Park Loop Rd. The house was comfy for 4 adults. The kitchen gathering table with benches was perfect for the adults to gather with wine in hand; also great for game playing and for planning out the next day. Bar Harbor is a few miles up the road and has a grocery store, not to mention all the bars and restaurants of which we enjoyed. And then we could easily return to the tranquility of Pine Cottage.
Stayed 2 nights in Oct 2023

6/10 Okay

Larry H.

Liked: Cleanliness
Facility
No information on TV or heater operation. No information on check out process or local information. Odors in several rooms. Call to VRBO was no help.
Stayed 2 nights in Oct 2023

6/10 Okay

Jeanie F., Ravenel, SC. USA

Liked: Cleanliness
Quite neighbor
Nice neighbor and close to Acadia National Park. After final payment made one month before checkin we were informed that cell service was poor to none & would need to use wi fi. Checked with management service prior to arrival to make sure all was fine as a tropical storm had come thru & was assured that all was fine. Arrived with no internet service which meant no cell service or tv. After many many phone calls service was restored after our 3 day of stay. Promised a refund but none as of today!
Stayed 5 nights in Sep 2023
Response from VrboOwner on Oct 16, 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues.

10/10 Excellent

Mary H., Tulsa, OK

Liked: Cleanliness
Pine Cottage
Great place.
Stayed 4 nights in Sep 2023

6/10 Okay

William D., La Grange Park, IL

Liked: Cleanliness
Nice house poor customer service
My review is twofold. The house was very nice, clean and well situated for easy access to the park and Bar Harbor. However if you are a Verizon customer be aware it is in a dead zone. This was compounded by my main issue which was the lack of Wi-Fi and poor response from customer service. I notified customer service of this issue when we checked in and followed up for several days thereafter to no resolution. I was always told they were following up with local staff and would let me know when it was fixed. This never happened and frankly is unacceptable customer service.
Stayed 5 nights in Sep 2023
Response from VrboOwner on Oct 3, 2023
Thank you for taking the time to share your experience, William. We regret to hear that we were unable to provide you with a pleasant stay. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

10/10 Excellent

Tara B., Frisco, USA

Liked: Cleanliness
Cute house-great location!
The house is in a great location and near Bar Harbor. We did arrive late at night for check-in, which made it hard to see because there was not much lighting in the front of the house to see which one it was. The lighting around the front of the house was limited making it difficult to find the key box to access the house. It would be helpful if they install motion light around the property for guest checking in later in the evening. The Home is decorated very cute and set up with everything you need for your stay. The only suggestion I would have would be to add some board games or card for some extra entertainment. There are individual heating and air units in each room, and we had to watch a YouTube video to figure out how to operate them but once we watched a video, we figured it out, they were simple to operate. We would definitely stay at this property again if we were in the area and also rent any properties managed by this management company.
Stayed 3 nights in Jun 2023
Response from VrboOwner on Jul 9, 2023
Hi, Tara. Thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home. Our local operations manager is aware of all your concerns. We will use your feedback and experience to help create a more positive environment in this home moving forward, and we hope that you will allow us a second chance to host you for an incredible vacation experience in the future.

8/10 Good

Kevin P.

Acadia adventure
We enjoyed our time at Pine Cottage. Short distance to Bar Harbor and all Acadia trails very nice location. The large dining table and living areas were great space for cooking,eating and playing games. We would recommend staying in this home.
Stayed 5 nights in Jun 2023

10/10 Excellent

Chyleen N., Nielsen

Liked: Cleanliness
Spring
Nice place to stay. Great location
Stayed 2 nights in Apr 2023

10/10 Excellent

Jason S.

Liked: Cleanliness
Nice relaxing cottage!
Great place to call home base while exploring Acadia! Kitchen area was perfect for meals and games with the family, all the bedrooms were clean and comfortable. Very nice cottage, and a great spot for a pleasant morning walk down to Seal Harbor.
Stayed 2 nights in Apr 2023