Dear Paul, It is not every day that we receive feedback as detailed and thoughtful as yours but trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the service we provide at Bayley Vacation Rentals. We sincerely thank you for taking the time to share your thoughts with us. We’re sorry that your experience didn’t match your expectations. This was an uncommon instance for us, and we apologize that this is the experience you had. We would love the opportunity to make this right for you. We will be contacting you within the next few days so we can discuss your experience and how we can move forward together. We look forward to speaking with you, Bayley Vacation Rentals Team

Dear Veronik Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to guests like you. Thank you and have a great rest of your day! Bayley Vacation Rentals

Thank you for this kind review! We look forward to seeing you again next summer!