Luxury Double Room, 1 Double Bed

Reviews of The Imperial Dragon Hotel

3 out of 5
The Imperial Dragon Hotel
Wooden, Saundersfoot, Wales

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 27 reviews" "
Rating 8 - Good. 4 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, great on site restaurant, nice outside area and tables to have a drink in the sun. Efficient check in. Clean, tidy, comfortable and functional rooms. Genuinely dog friendly including dog friendly rables in the restaurant for evening meal and breakfast. We all had a lovely stay and will definitely be back.
Stayed 1 night in May 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Friendly staff. We had everything we wanted. Plenty of good food.
Stayed 2 nights in Mar 2024
Response from The Imperial Dragon Team on Mar 19, 2024
Thank you for choosing to stay with us, we are all so glad to see that you enjoyed your time with us. I have shared your kind comments with the team, and they would like to also pass on thanks to you for taking the time to leave us a review. We look forward to welcoming you back again very soon

8/10 Good

Paul, Golcar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Imperial Dragon Team on Oct 18, 2023
Hi Paul, Thank you for choosing to stay with us. I am glad to see that you enjoyed your stay, we look forward to welcoming you back again very soon. Kind Regards

10/10 Excellent

Maria

Stayed 3 nights in Sep 2023
Response from The Imperial Dragon Team on Sep 27, 2023
Hi Maria, Thanks for leaving us a review, we do hope that you choose to stay with us again, next time you are in the area. Kind Regards

10/10 Excellent

Laura

Stayed 1 night in Sep 2023
Response from The Imperial Dragon Team on Sep 27, 2023
Hi Laura, Thanks for leaving us a review, we look forward to welcoming you back next time you are in the area. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room
Excellent!
Stayed 1 night in Aug 2023
Response from The Imperial Dragon Team on Sep 2, 2023
Hi Anonymous, Thank you for choosing to stay with us and taking the time to leave us such a fantastic review. We are glad to read that you enjoyed your time with us, and look forward to welcoming you back again very soon. Kind Regards

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent in every way. Friendly and helpful. Comfortable room which was spotless. Delicious breakfast
Stayed 1 night in Aug 2023
Response from The Imperial Dragon Team on Sep 2, 2023
Hi Cheryl, Thank you for choosing to stay with us here at The Imperial Dragon Hotel during your recent visit to Saundersfoot. I am so glad to see that you were greeted with a warm welcome, and that you found your accommodation met with our usual high standards.I have shared your feedback with the team, and they would all like to pass on they're thanks to you for taking the time to leave a review, and we all look forward to welcoming you back again very soon.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Imperial Dragon Team on Aug 24, 2023
Hi Danny, Thanks for taking the time to leave us a review. We do hope to welcome you back again very soon. Kind Regards

10/10 Excellent

Lolly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent our second visit would recommend
Stayed 2 nights in Aug 2023
Response from The Imperial Dragon Team on Aug 24, 2023
Hi Lolly, Thanks for choosing to stay with us again here at The Imperial Dragon Hotel. We are so glad to see that you had a great stay. Thanks for taking the time to leave us a review, we do look forward to welcoming you back again soon. Kind Regards

10/10 Excellent

Bartlomiej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from The Imperial Dragon Team on Aug 24, 2023
Hi Bart, It was great to welcome you and your family, (and my new best friend) to the hotel. We would like to thank you for choosing to stay with us, and for taking the time to leave us a review. We do hope to welcome you back again very soon. Kind Regards

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite.
Attention to detail. Flower beds needed dead heading front entrance should be swept. Lacking a lift . Bedroom excellent. Bathroom too big, could of used space for a wardrobe. Breakfast was lacking . Full breakfast was overcooked , salmon and scrambled egg needed a sauce , quantity of bacon and sausage poor.
Stayed 2 nights in Jul 2023
Response from The Imperial Dragon Hotel on Aug 1, 2023
Hi Nigel, Thank you for choosing to stay with us. I'm glad to see that you enjoyed your stay, and have shared your feedback with management. We do as I am sure you know mention on all booking engines, our website and pre arrival information that is sent to you clearly state that the hotel does not have a lift, and ask our guests to let us know if this poses an issue. I note that the deluxe room that you were allocated was on the 2nd floor, had we known prior to your arrival that you did not want to use the stairs, we would have allocated you a different room to accommodate your needs. I have shared your breakfast feedback with the breakfast team. They would like to point out that if guests request extra items on the full breakfast regularly, had you notified your server when they were taking your order, as everything is cooked fresh to order, they would have been more than happy to add extras for you. I'm sorry if you did not feel that you were able to do this. We have a fantastic gardener who works with us to maintain our beautiful gardens, not being very green fingered myself, I have passed on your comments re the flower beds. As a team we are very friendly and approachable, had any of your issues been raised during your stay, we would have done everything possible to rectify.I do hope that with this information in mind, your next stay with us will be more enjoyable. We do hope that we get the opportunity to welcome you back with us again in the future. #Kind Regards

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay and friendly staff. Nice breakfast. Would stay again.
Stayed 1 night in Jul 2023
Response from The Imperial Dragon Team on Aug 1, 2023
Hi Karen, Thanks for choosing to stay with us during your recent visit to Saundersfoot. We are so glad to see that you were made to feel welcome and enjoyed your stay. We do hope to see you back again very soon. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Really lovely stay. Very comfortable
Stayed 3 nights in Jul 2023
Response from The Imperial Dragon Team on Aug 1, 2023
Hi, Thanks for taking the time to leave us such a great review, we do hope that you choose to stay with us again in the near future. Kind Regards

10/10 Excellent

Colin

Stayed 1 night in Jul 2023
Response from The Imperial Dragon Team on Aug 1, 2023
Hi Colin, Thanks for taking the time to leave us a review. We hope you choose to stay with us again in the near future. Kind Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic small hotel
We spent four nights at this really wonderful and different hotel and had a fantastic time. Every member of staff was polite friendly and helpful our room was clean comfortable and spacious. The decoration was unique with a Chinese theme. The food in the restaurant was good and very different, breakfast great cooked to order with plenty of choices.
Stayed 4 nights in Jul 2023
Response from The Imperial Dragon Team on Aug 1, 2023
Hi David, Thank you for choosing to stay with us during your recent visit to Saundersfoot. I see that you stayed with us in one of our Luxury Themed rooms, we are very proud of the end result and feedback from our guest has been overwhelming. I'm glad to see that you had the opportunity to dine in our restaurant, I have shared your kind comments with chef, and he would like to pass on his thanks to you for taking the time to leave a review. We all look forward to welcoming you back next time you are in the area. Kind Regards

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and a nice Japanese theme room.
Stayed 2 nights in Jul 2023
Response from The Imperial Dragon Team on Jul 22, 2023
Hi Kenneth, Thank you for choosing to stay with us during your recent visit to Saundersfoot. We are over the moon to see that you enjoyed your stay in our Luxury Japan Room. We do hope we get the opportunity to welcome you back again very soon. Kind Regards

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from The Imperial Dragon Team on Jul 22, 2023
Hi Christian, Thanks for taking the time to review your recent stay with us here at The Imperial Dragon Hotel. We are over the moon with your response, and look forward to welcoming you back to the Saundersfoot area again very soon. Kind Regards

10/10 Excellent

Harry

Stayed 3 nights in Jul 2023
Response from The Imperial Dragon Team on Jul 14, 2023
Hi Harry,Thanks for choosing to stay with us during your recent visit to Pembrokeshire. We are so happy to see that you enjoyed your stay, and look forward to welcoming you back again very soon.Kind Regards

10/10 Excellent

Gazala

Stayed 2 nights in Jul 2023
Response from The Imperial Dragon Team on Jul 14, 2023
Hi Gazala, It was great to welcome you and your family to the hotel during your recent stay in Pembrokeshire. Thank you for taking the time to leave us such a glowing review. We do hope to see you again very soon. Kind Regards

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from The Imperial Dragon Team on Jul 1, 2023
Hi Jacqui, Thanks for choosing to stay with us during your recent visit to Pembrokeshire, and leaving us such a great review. We are so glad that you enjoyed yourself and look forward to welcoming you back again very soon.

10/10 Excellent

Gurdy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Happy Dog Friendly Stay
Loved our holiday with the little dog. The decor around the hotel is beautiful! Breakfast was perfect and the dog was offered a sausage every morning which was lovely. We were well looked after and both ladies were friendly and made effort to stop and chat to you, And we would come back. the only tiny downside was our room, it felt very stuffy as I think it is a dog room so carpet held a smell of other dogs to it. Might be better to have easy clean floor with a rug in there instead. Our room had a fan so we used this all the time. We would have appreciated more teabags as we often ran out and maybe some teas in the lounge area would make more use of that room. Thank you for a wonderful stay adding to our perfect memories of Wales (",) xx
Stayed 3 nights in Jun 2023
Response from The Imperial Dragon Team on Jun 29, 2023
Hi Gurdy, Thanks for choosing to stay with us during your recent visit to Pembrokeshire. I have shared your feedback with the team here at The Imperial Dragon, and they would like to pass on they're thanks for your kind comments. I'm sorry to hear that you found your room stuffy, I have passed this onto the housekeeping team and they will be looking into this further. I do believe that part of the issue causing this is the scaffolding at the rear of the building. We had been promised that it was to be removed as soon as the work had been completed, but as yet this is not the case. With regards to any extras of teas coffees etc, both of us on reception have a full stock of these to issue out on request, I'm sorry if this was not explained correctly to you on arrival. We do look forward to welcoming you back in the not to distant future, if you call the hotel on booking we can ensure that you have a different room to try. Kind regards

8/10 Good

Dale

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from The Imperial Dragon Hotel on Jun 27, 2023
Hi Dale, Many thanks for choosing to stay with us during your recent visit to Pembrokeshire. Our teams would like to pass on they're thanks for taking the time to leave us a review. We do hope to welcome you back again very soon. Kind Regards

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Great hotel well positioned staff very friendly and clean
Stayed 3 nights in Jun 2023
Response from The Imperial Dragon Team on Jun 26, 2023
Hi Colin, Thanks for choosing to stay with us during your recent visit to Pembrokeshire. I have shared your kind comments with the team, and they would like to pass on they're thanks for your kind words. We do look forward to welcoming you back with us again in the near future. Kind RegardsThe Imperial Dragon Team

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Really enjoyed our stay, the hotel has recently been refurbished to a high standard. The reception area was decorated lovely, the staff were extremely helpful and friendly. Our rooms were spotless and beds super comfy. We had a lovely meal in the restaurant in the evening, highly recommend trying out the food. My toddler really enjoyed playing in the playground outside while we sat in the gardens with a drink from the bar. Would 100% stay again
Stayed 1 night in Jun 2023
Response from The Imperial Dragon Team on Jun 16, 2023
Hi Vicky, Thanks for choosing to stay with us here at The Imperial Dragon Hotel during your recent visit to Pembrokeshire. We are over the moon to see that you enjoyed your stay. It's great to see that you had the opportunity to eat in Lokky's and that you enjoyed your meals, the Chefs would like to extend they're thanks for leaving such a glowing review. We all look forward to welcoming you back in the very near future. Kind Regards,The Imperial Dragon Team.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel
We received a warm welcome. The room was clean and comfortable. There was a good choice for breakfast, which was delicious. We would definitely recommend this hotel and hope to return soon.
Stayed 1 night in Jun 2023
Response from The Woodridge Team on Jun 7, 2023
Hi Karen, Thanks for choosing to stay with us when visiting Pembrokeshire recently. We are so glad to see that you enjoyed your stay with us. We do look forward to welcoming you back again very soon. Kind regardsThe Team at The Woodridge Inn Hotel

10/10 Excellent

Caron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Excellent would definitely book again
Stayed 1 night in May 2023
Response from The Woodridge Team on Jun 1, 2023
Hi Caron, Thanks for taking the time to leave us such a glowing review, it was great to welcome you and your family during your recent stay with us. We are so glad you enjoyed yourself, and look forward to welcoming you all back very soon. Kind RegardsThe Woodridge Team