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A really quirky hotel with lovely staff and great food. The apartment was great- spacious, clean with everything you need but could have benefited from a bit of updating.
emma
Stayed 1 night in Jun 2023
Response from The reception on Jun 18, 2023
Dear Emma,Thank you fr your comment about your stay at Les Terrasses de Saumur.We are too happy to see that was a good experience for you.See you soon.Best regards.
It was just perfect.
The room had all confort and the view was just amazing. Newly studios for all comforts. The cherry on the cake
Is the restaurant. We were welcomed by Benoit, the restaurant owner and he made our dinners the best experience in Saumur. He was kind and welcoming notably with our kid. A true family- run experience, we felt at home!
martina
Stayed 2 nights in Nov 2021
Response from La réception. on Dec 7, 2021
Bonjour Martina,
Nous sommes ravi de lire que votre séjour vous ai plu ! Nous prenons à coeur de vous faire passer de bons moments aux Terrasses de Saumur.
Benoit sera heureux de votre commentaire.
Merci beaucoup.
A bientôt aux Terrasses de Saumur.
Family room and pool was great. However we had no working toilet for 1.5 days of a 2 day stay. Unless you choose a set menu the food choice is diabolical. So upset at this place hell would freeze over before we stayed again.service.
Mark
Stayed 2 nights in Aug 2019
Response from lila on Sep 29, 2020
Hello
We're sorry we didn't understand your comment.
any anomaly when this is said at the reception we intervene immediately
best regard
The food in the on site restuarant was amazing, the chef employed their is an artist with her food. The room was very comfortable and perfect for our needs, slight downside for it is the distance from the town centre, but the staff would be happy to order you a taxi should you want to head in to town for the evening.
Didn't realize we had booked a cottage/apartment vs standard room, but so glad we did! Didn't need/utilize the kitchen, but really appreciated the large, bright room, "dining" table and private deck. Wonderful peaceful setting and easy drive to the Tank Museum and Riding School (about 5minutes down the road).
Great hotel, kind staff and nicely located for wine lovers.
Aleksandar
Stayed 5 nights in Nov 2018
6/10 Okay
Verified traveller
Sep 17, 2018
Liked: Cleanliness, room comfort
Disliked: Staff & service
Was better two years ago
We stayed in 2016 and again in Sept 2018. It was a much more pleasent experience last time. The room this time was at the top of several flights of stairs and we had a lot of luggage to carry up. The view wasn't great as not facing Saumur but the house opposite.
We arrive 40 mins early but the reception desk was closed for check in so we had a drink in the bar, at an outside table. It was busy in the restaurant and the staff didn't pay much attention to us. Eventually we got a cup of tea for €3.50 but it was a tiny cup, not very warm and didn't come with any milk.
Lovely hotel and pool. Spacious family room which was clean and comfortable. Staff very helpful. Stayed with 2 children and our dog, and we all loved this hotel used as a 2 night stopover before heading further South. Would definitely recommend.
The only negative comment i have about the hotel is the hours of the front desk. Coming from the US, it would have been nice to have 24 hour front desk service. The hours are from 7:30am- 10:00pm. Other than that the view was breathtaking and staff outstanding.
Catherine
Stayed 2 nights in Sep 2017
6/10 Okay
Lee, Pontefract
Aug 19, 2016
Liked: Cleanliness, staff & service, room comfort
Good for cyclists
Hotel a little out Saumur and on a hill, however a really good cycle route and the restaurant was very good. Fantastic views of Saumur from the hotel pool! Really accessible for other sites in the area.
Room was small but good bathroom and small private terrace. Clean but hot at night, fan but no air con.
Pool was welcome after days sightseeing and the views were amazing.
Ate in restaurant one night, service was very slow. Staff very apologetic.
Here for a conference at the National school so very convenient. Our room was quite hot but management provided a Fan . we had numerous changes to our travel schedule which were generously accommodated.
This hotel is located 5km from Saumur and overlooks the city. It is in a quiet location, next to an aerodrome, which seems to be used for sky-diving.
It is well-appointed, with modern furnishing. It has an open air swimming pool and an excellent restaurant.
We used it twice in a week on our outward and return journeys and were most impressed. It also could be a good venue for visiting the region. However, there are no bars or restaurants within walking distance.
We were traveling as a family and needed 4 family rooms and they had them. We are grateful for GPS because it helped us find something that would have been difficult. It was not too far from the Caves restaurant where we also had reservations for dinner. We had the breakfast, and some children swam in the very nice pool. It was a nice experience for all.
Mary Ann
6/10 Okay
Verified traveller
Nov 1, 2015
Liked: Staff & service
The front desk staff was helpful however I feel the entire hotel needed a good thorough cleaning.
Verified traveller
8/10 Good
KC, London
Aug 6, 2015
Liked: Cleanliness, staff & service
Lovely hotel with friendly staff
Lovely little hotel. Ticked all the boxes for relaxed atmosphere, tidy facilities, and friendly staff for the hotel and restaurant. Although the hotel is situated slightly outside of Saumur, this meant for amazing views, and on night we were unable to book a taxi however the restaurant manager volunteered to drive us in then pick us up after we'd eaten dinner- couldn't have asked for more considerate service!
KC
8/10 Good
Lizzie, UK
Jul 27, 2015
Liked: Cleanliness, staff & service, room comfort
Nice family hotel.
Good base for some of the less visited château (Montsoreau, Brézé) as well as the usual ones. Nice pool. Good breakfast, but lay out rather congested. Restaurant good for adults, but children's menu is very limited, although the staff kindly produced pasta that was not on the menu.
Lizzie
6/10 Okay
traveller, Canada
Jul 23, 2015
Liked: Cleanliness, staff & service, room comfort
A place for one night
Comfortable enough. Bathroom and bedroom on different levels. You have to clean the kitchenette or they charge you 30€. No view. Pool is right beside dining area. We felt on display. Room was hot and stuffy despite fans. Doors really head to lock. Staff was very pleasant. A night or two is enough.
Great hotel with variety of accommodation and good facilities for relaxing after a day's sight seeing. Excellent cuisine and hospitality.
Pam
6/10 Okay
CP, UK
Aug 31, 2014
Les Terrasses de Saumur Hotel & Spa
Close to being very good. I got the feeling that it's gradually being updated (at least the room we stayed in). The location was good and the pool nicely heated. A great base from which to explore the Loire Valley.
Did not like the hotel. It needs upgrading. Waited above an hour for our main course and when it arrived it was not what we had ordered. We will not go back there
Cadre parfait, le petit studio était vraiment charmand et calme. Le spa ainsi que le bain nordique étaient tres agréable. Merci!
Laura
Stayed 2 nights in Apr 2023
Response from La réception on May 12, 2023
Bonjour Laura,Merci d'avoir pris le temps de laisser votre avis.Nous sommes heureux de lire que votre séjour aux Terrasses de Saumur vous ai plu.A très bientôt.
Un grand Merci au personnel des Terrasses et à celui du restaurant Le personnel est très prévenant (notamment pour les sans Gluten). Le cadre est très agréable avec une magnifiqsue vue sur Saumur. Très bon week-end, on reviendra.
Verified traveller
Stayed 2 nights in Apr 2023
Response from Réception Terrasses de Saumur on Apr 18, 2023
Bonjour,Nous vous remercions d'avoir pris le temps de laisser votre avis sur votre séjour aux Terrasses de Saumur.Nous sommes heureux d'avoir su répondre à vos demandes.Au plaisir de vous recevoir de nouveau bientôt.
Très bel hotel , belle déco, bien équipée ( piscine, fitness, sauna).
Les plats proposés sont très bons et la pâtisserie est excellente.
Le petit déjeuner est génial, beaucoup de choix et de qualité.
Le personnel est très accueillant et est heureux de travailler dans cet établissement .
J’ai hâte de revenir.
Christophe
Stayed 1 night in Oct 2021
Response from lili on Nov 12, 2021
Bonjour Christophe merci de votre commentaire
nous espérons vous revoir dans la région
pour info à partir de la fin d'année un bain nordique avec des buses sera disponible avec l'offre Spa
bonne fin d'année
lila