2/10 Terrible
Jamea M.
Feb 26, 2024
Disliked: Cleanliness
Never stay here
Property: 2163592 or 62988899
Vicasa Sunrise Gardens #16 2/11 to 2/15
Never so disappointed in vacation rental.
Property absolutely not representative of marketing material with
deficiencies ,neglect and just overuse throughout. Advertising/marketing material was just plain fraudulent. Pictures of the dank living area must have been shot with megawatts of special lighting. There were no bedroom pictures in the marketing material in order to hide a very small room, dark with makeshift lighting, no closet and an old bed with a mattress so bad that it wrapped around you in the middle.
We arrived to a strong musty smell, there was no cable or streaming TV, we found a kitchenette but no table, loose floor panels covered in part by a rug, faux bamboo furniture with loose bindings, and a smelly old couch.
There were Safety concerns. A sign on a hallway closet said that there was a Fire Extinguisher within. The Fire Extinguisher was not there but was out of sight on a wall several feet from the closet There were no safety features in the shower, something that as seniors we expect.
Cleanliness was reflective of the quick through contract cleaning done after each guest but I wish I could attach a photo of the grunge at the floor behind the bathroom door. The windows probably had not been washed in months or far more.
This experience raised serious questions about VRBO and it's desire to quality check products leased directly or through companies like VACASA
Jamea M.
Stayed 4 nights in Feb 2024